It has given us visibility into what is going on in the network, such as how much traffic is running to and from the services, but we are not using Splunk in a straightforward way. When we are looking into reports on how much data has been used, we need to look into another system and enrich it with data from Splunk. Splunk has drawn our attention to how the network is running. If there are alarms on things that are not functioning, it gives us early warning on problems that could arise. In terms of operational performance, the efficiency, Splunk has helped us improve. We could have found other tools that would have given us the same efficiency, but this was the tool that we chose. From that perspective, it has been of value to us. It would have helped us reduce our mean time to detect but I can only guess at how much; perhaps by 25 percent. And we would see a similar reduction for mean time to resolve.
