Pardot vs SAP Marketing Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Pardot
Ranking in Marketing Automation
6th
Average Rating
7.8
Number of Reviews
12
Ranking in other categories
No ranking in other categories
SAP Marketing Cloud
Ranking in Marketing Automation
11th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
Marketing Resource Management (5th)
 

Mindshare comparison

As of June 2024, in the Marketing Automation category, the mindshare of Pardot is 2.4%, down from 3.7% compared to the previous year. The mindshare of SAP Marketing Cloud is 2.4%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Marketing Automation
Unique Categories:
No other categories found
Marketing Resource Management
20.0%
 

Featured Reviews

AJ
Apr 29, 2024
Integrating Pardot with Salesforce has streamlined our marketing processes, making it simpler to manage and analyze data
We use Pardot mainly for email marketing, lead generation, and rate qualification. These functionalities are crucial for our B2B marketing efforts, and Pardot's integration with Salesforce enhances our ability to manage these processes efficiently Integrating Pardot with Salesforce has…
Srini-Dhanaraj - PeerSpot reviewer
May 28, 2024
Used for customer segmentation and campaign management but have slow email response
Deployment is not complex and takes six to eight weeks. You need to understand what exactly it entails. The customer is the client, the business that will use and benefit from the software. We need to understand their business processes, particularly how they want to build the customer profile. Once we understand that, we may need to integrate with various source systems where interactions occur. For example, a customer may purchase many products through Amazon, and the client may want to integrate data from these Amazon transactions to understand the customer's buying patterns. This is a typical e-commerce scenario, not limited to Amazon. So, you connect to a third-party system to extract data and capture it in the Marketing Cloud. You create a customer profile to analyze behavior, such as if a person buys expensive items when they get their salary or during promotional periods. Based on this profiling, you can push targeted marketing campaigns to customers, such as promotions during a long weekend or Easter holiday. Understanding the customer profile is crucial for effective marketing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Pardot's most valuable feature is its B2B marketing capabilities."
"The solution can be easily integrated with Salesforce."
"Pardot directly integrates with CRM, specifically Salesforce, which has an excellent R&D team."
"The most valuable feature is the customization of the solution."
"Campaign tracking is a valuable feature."
"The product is stable."
"For me, the best thing is the Custom Redirect. That's one key thing I like because using that particular Custom Redirect, I can track a link wherever I'm sharing it. I can track how and when people are accessing it."
"It's easy to create email templates and landing pages."
"Segmentation and campaigning are very important features."
 

Cons

"Needs to improve list building."
"The user interface could be made more intuitive and user-friendly."
"The solution is quite expensive, at least, for smaller teams."
"When we compare it to other automation tools, in Pardot, I'm not able to see any drag-and-drop options. We have to work on an HTML template itself."
"Lacks sufficient free custom fields."
"When it comes to integration with third-party tools, Pardot's APIs are not that robust."
"The solution lacks integration with Instagram, which is our top problem with the product."
"​Technical support has been quick and helpful every time."
"Email response could be improved."
 

Pricing and Cost Advice

"We pay about $4000 a month."
"It is a competitively priced product, considering what it provides."
"In terms of pricing, Pardot is cheaper than Marketing Cloud."
"​Make sure you do not pay for features that you may not need​."
"The price of this solution is expensive. However, you are going to receive good value for money. They could improve by reducing the price."
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
64%
Computer Software Company
8%
Financial Services Firm
5%
Manufacturing Company
3%
Computer Software Company
15%
Manufacturing Company
14%
Financial Services Firm
12%
Wholesaler/Distributor
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Pardot?
I have not had any issues with the product's stability. Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Pardot?
It is a competitively priced product, considering what it provides. Pardot can easily integrated with Salesforce since the data syncs in a fairly easy manner without any issues. Most of the compani...
What needs improvement with Pardot?
Pardot needs many improvements in terms of email design and design studio functionalities. It lacks a robust design studio, limiting our ability to perform various design activities efficiently. Yo...
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Comparisons

 

Also Known As

No data available
SAP Hybris Marketing Cloud
 

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Overview

 

Sample Customers

Arketi Group
PT XL Axiata Tbk, Lenovo, Molson Coors Brewing Company, Sailing Team Germany, CHIO Aachen, Danone, Evoshield, Mohawk Industries, FC Bayern Munchen AG, D. SWAROVSKI KG, WeissBeerger, Groupe SAMSE, Cox Communications Inc.
Find out what your peers are saying about Salesforce, HubSpot, Adobe and others in Marketing Automation. Updated: May 2024.
787,779 professionals have used our research since 2012.