Make vs ServiceNow Orchestration comparison

Make
Read 2 Make reviews
  • 209 Views
  • 131 Comparison Views
66% willing to recommend
ServiceNow Orchestration
Read 13 ServiceNow Orchestration reviews
  • 2,653 Views
  • 1,719 Comparison Views
90% willing to recommend
 

Comparison Buyer's Guide

Download the report
Executive Summary
We performed a comparison between Make and ServiceNow Orchestration based on real PeerSpot user reviews.

Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

DOWNLOAD THE COMPLETE REPORT
To learn more, read our detailed Make vs. ServiceNow Orchestration Report (Updated: May 2024).
Buyer's Guide
Make vs. ServiceNow Orchestration
May 2024
Download the complete report
Helped 787,817 peers since 2012
 

Categories and Ranking

Make
Ranking in Process Automation
29th
Average Rating
7.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ServiceNow Orchestration
Ranking in Process Automation
13th
Average Rating
8.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Process Automation category, the mindshare of Make is 0.5%, up from 0.4% compared to the previous year. The mindshare of ServiceNow Orchestration is 6.4%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

Yaniv Ivgi - PeerSpot reviewer
Dec 5, 2023
An affordable cloud solution for automation and data manipulation
We use Make to manipulate data, cut the numbers, take this line of code, and translate it to another line of code. SaaS products use XML, and other products use JSON. You need to translate to communicate between them. You have to make a transit code between them to communicate and take the backup…
Read full review
SS
Oct 6, 2022
Enables an organization to bring all its functions together, saving time and resources
The use case depends on the needs of our customers. We deploy it for business and IT workflows as well as for within IT workflows. Use cases also include auto-ticketing and auto-resolution. We have a premium partnership with ServiceNow and I'm a business manager in IT services.  The automation…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in languages like Java. But along with that, there are limitation in terms of network connectivity testing and administrator faces regular challenges in conducting connectivity tests due to these limitations."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"The iTerm suite is also crucial for visibility and optimization."
"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."
"The data visualization is good."
"The solution effectively automates business processes."
"There are a lot of ready to use orchestration custom packs."
More ServiceNow Orchestration pros
 

Cons

"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."
"I would like a user experience module to be added."
"There should be connectors to cover at least the top industry applications, and they should be easier to configure in a plug-and-play fashion."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"Efficiency of some features could be improved."
"Frequent upgrades may negatively impact the performance of instances. Therefore, for now, I don't recommend any additional upgrades."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"The deployment requires awareness among the project staff."
More ServiceNow Orchestration cons
 

Pricing and Cost Advice

"The price of Make is approximately $20 per month for the platform."
"This is an expensive product, but it is the best in the market considering the features and lack of competitors."
"It is not very expensive."
"The solution is costly and orchestrations are very expensive."
"ServiceNow doesn't give a clear cost indication. They have different contracts with different organizations and it's all about negotiation, so you don't know how they are doing at the cost level."
"It is quite expensive because we've had some customers come back and say it's quite pricey because in order for them to go ahead with Orchestration, they must have already been paying for Discovery, service mapping, and a few other things."
"In terms of price, this solution is at the higher end of what you'll find."
"The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to access. Initially offer free features but over the time the charges rise which make it an expensive solution with limited features. Along with that, the integration issues persist and require additional middle where and internet connectivity for effective usage."
report
See which vendors are best for you
Use our free recommendation engine to learn which Process Automation solutions are best for your needs.
See recommendations
787,817 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Computer Software Company
15%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Make?
The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas wit...
See all answers
What is your experience regarding pricing and costs for Make?
Make is cheaper than Zapier.
See all answers
What needs improvement with Make?
Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make shou...
See all answers
What do you like most about ServiceNow Orchestration?
The interface of the solution is very user friendly and it is easily accessible via a simple URL. This makes it easier to complete the UI based tasks but using other features require expertise in l...
See all answers
What is your experience regarding pricing and costs for ServiceNow Orchestration?
The cost of the solution is based on the number of plugins, conductors and integrations used and is charged annually. The licensing cause has been increasing gradually which makes it difficult to a...
See all answers
What needs improvement with ServiceNow Orchestration?
ServiceNow Orchestration needs to improve multiple aspects in which their event monitoring system is one. The solution lacks event monitoring systems which makes them non-competitive. They need to ...
See all answers
 

Comparisons

Camunda vs Make Logo
Camunda vs Make
Compared 100% of the time
More Make Competitors
Camunda vs ServiceNow Orchestration Logo
Camunda vs ServiceNow Orchestration
Compared 41% of the time
IBM BPM vs ServiceNow Orchestration Logo
IBM BPM vs ServiceNow Orchestration
Compared 22% of the time
Control-M vs ServiceNow Orchestration Logo
Control-M vs ServiceNow Orchestration
Compared 17% of the time
Nintex Process Platform vs ServiceNow Orchestration Logo
Nintex Process Platform vs ServiceNow Orchestration
Compared 4% of the time
BIC Process Execution vs ServiceNow Orchestration Logo
BIC Process Execution vs ServiceNow Orchestration
Compared 4% of the time
More ServiceNow Orchestration Competitors
 

Product Reports

Buyer's Guide
Process Automation
June 2024
Make reportDownload Make product report
Buyer's Guide
ServiceNow Orchestration
May 2024
ServiceNow Orchestration reportDownload ServiceNow Orchestration product report
 

Also Known As

Integromat
No data available
 

Learn More

Make
ServiceNow
 

Overview

Visualize everything you do

Make lets you visually build workflows to solve complex problems - the way you imagine them in your mind.

  • Drag and drop to connect apps
    Use the playful drag-and-drop builder to connect apps in a few clicks, and build workflows called scenarios.
  • Design infinite workflows
    Build scenarios with as many steps or apps as you need.
  • Watch data flow in real time
    Build your scenario and watch it run in real time. Schedule your scenario to run instantly or whenever you need it.

ServiceNow is the fastest-growing enterprise cloud software company in the world above $1 billion (2018 revenue was $2.6 billion, up 36% year over year). We deliver digital workflows that create great experiences and unlock productivity to approximately 5,400 enterprise customers worldwide, including almost 75% of the Fortune 500.

 

Sample Customers

Buan Consulting, Armadia
experian, BEACHBODY, HealthPartners, Banosoft
Buyer's Guide
Make vs. ServiceNow Orchestration
May 2024
Free Report: Make vs. ServiceNow Orchestration
Find out what your peers are saying about Make vs. ServiceNow Orchestration and other solutions. Updated: May 2024.
DOWNLOAD NOW
787,817 professionals have used our research since 2012.
See our Make vs. ServiceNow Orchestration report.
See our list of best Process Automation vendors.

We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.