Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
6th
Average Rating
8.0
Number of Reviews
39
Ranking in other categories
No ranking in other categories
JenniferSoft
Ranking in Application Performance Monitoring (APM) and Observability
52nd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 7.8%, up from 5.5% compared to the previous year. The mindshare of JenniferSoft is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
Unique Categories:
No other categories found
No other categories found
 

Featured Reviews

Jorge Florez - PeerSpot reviewer
Jan 24, 2023
Feature-rich and has many integrations and good community support
I'm currently using Grafana. My company is a Grafana customer. I'm using the open-source version of Grafana, 9.3. Between sixty and one hundred people, mostly software engineers, use the solution in my company. Grafana requires maintenance, and that's the responsibility of the entire team. There's a plan to increase the usage of Grafana in other areas besides engineering. My company plans to create dashboards for data in other areas. I advise people who want to use the solution to try it out first. For example, Grafana has many good integrations if you need to gather metrics, and you can technically use any query to create dashboards and graphs inside Grafana. I advise that you explore the solution. My rating for Grafana is eight out of ten because it's a very good product. It's complete and has an open-source version with many features. However, some of its interface capabilities could be cheaper.
ML
Feb 10, 2023
Easy to deploy, stable, and scalable
I use JenniferSoft to monitor the performance and transaction traces of our applications The most valuable feature of the solution is the ability to divide the authorization of users because a lot of the people in our organization have different authorizations. The dashboard is a valuable…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable thing was that it had a good visualization tool."
"It has good stability."
"We like the alert features."
"Almost any kind of visualization is possible with Grafana and all dashboards are configurable."
"The most valuable feature of Grafana is the ease to build dashboards from observability construction. Additionally, the page services and integration are good."
"There are multiple kinds of models there to create dashboards, which is quite useful."
"The most important feature of Grafana is its alarm formatting capability."
"Grafana's built-in integration with third-party tools, databases, and MQs is an amazing feature."
"The dashboard is a valuable feature."
 

Cons

"The solution has room for improvement with a better API to help automate the construction of the dashboards easier."
"It's difficult to see the trends on the graph when the range is too long."
"Grafana need to improve the logging functionality."
"Lacks in-depth graphs and sufficient AI."
"The documentation or training provided by Grafana is limited compared to its competitors, like Splunk."
"The product's configuration for saving files could be improved."
"It would be helpful if they simplified the data source."
"The look and feel of the charting and graph capabilities in Grafana could improve. If they provided a storyboard type of feature as they have in other solutions, such as PowerBI. The multi-tenanted and stitch metrics features could improve."
"The solution is pricy and has room for improvement."
 

Pricing and Cost Advice

"I use the open source model so it is free."
"Since Grafana is an open-source solution, it is free of cost."
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"We use the open-source version of Grafana."
"You need to purchase the solution's license for its commercial use."
"​Grafana is free and open source.​"
"The solution is expensive."
"I am using an open-source version"
Information not available
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787,817 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
22%
Computer Software Company
14%
Manufacturing Company
10%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution. I don't know if there are different paid versions of the product.
What needs improvement with Grafana?
It was pretty complicated to integrate the product into our workflow. We relied on templates we found on the GitHub open-source repositories. It is pretty hard to integrate Grafana and set it up ac...
What needs improvement with JenniferSoft?
The solution is pricy and has room for improvement.
What is your primary use case for JenniferSoft?
I use JenniferSoft to monitor the performance and transaction traces of our applications.
 

Comparisons

No data available
 

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Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
Standard Charter, SAS, SK, Mini Stop, AIG, SMBC, Prudential, Samsung, 3M, Meritz, LG, CJ, Pasco, Metr Asia Capital
Find out what your peers are saying about Datadog, Dynatrace, New Relic and others in Application Performance Monitoring (APM) and Observability. Updated: May 2024.
787,817 professionals have used our research since 2012.