We performed a comparison between New Relic and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Grafana is the preferred option over New Relic due to its open source nature, ability to customize and create visually appealing graphs, flexibility in integration with other tools, and reasonable pricing. While New Relic has reliable monitoring and offers in-depth application information, Grafana is known for its easy-to-use dashboard building and ability to connect with a variety of data sets.
"Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model."
"Almost any kind of visualization is possible with Grafana and all dashboards are configurable."
"This solution provides valuable insights into the health of our infrastructure in real time."
"The most valuable feature of the solution is the UI dashboard because we need to create a dashboard on Grafana to monitor our data."
"The comparison feature is very good."
"The most valuable thing was that it had a good visualization tool."
"The best thing about Grafana is the visualization. The colors and the ease of use make it very user-friendly."
"Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs."
"It is stable and scalable."
"The monitoring so far has been good and we are happy with it."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The solution is good for sending alerts, drawing graphs about system usage, and creating plug-ins."
"We are able to drill down and see what is going on in the system."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"The initial setup is straightforward. It is easy to track and easy to follow."
"I had issues with the solution's configuration part."
"The look and feel of the charting and graph capabilities in Grafana could improve. If they provided a storyboard type of feature as they have in other solutions, such as PowerBI. The multi-tenanted and stitch metrics features could improve."
"The solution must provide tutorials and guides."
"Grafana doesn't provide anything for reporting."
"Its interface could be more accessible."
"The technical support has room for improvement."
"Lacks event management which affects our DevOps people."
"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."
"It is a serious tool and requires a lot of time invested in order to understand how it works."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"How granular I could go down at looking at certain data, especially related to the operations, is limited."
"The price could improve."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The solution is quite expensive."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"The browser isn't exactly reliable."
Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Grafana is rated 8.0, while New Relic is rated 8.6. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Grafana is most compared with Azure Monitor, Sentry, Dynatrace, Elastic Observability and Honeycomb.io, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Prometheus and Azure Monitor. See our Grafana vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.