Eggplant Performance vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Eggplant Performance
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
Performance Testing Tools (15th)
Salesforce Platform
Average Rating
8.2
Number of Reviews
82
Ranking in other categories
PaaS Clouds (7th), Mobile Development Platforms (3rd), Rapid Application Development Software (9th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd)
 

Featured Reviews

Shyam_Prasad - PeerSpot reviewer
Jan 4, 2024
Offers unique object identification, ideal for UI layer regression automation but limited scalability
Our use case is mainly for UI layer regression test automation It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class. This is crucial because some controls in our application weren't recognized by other…
NA
Mar 9, 2023
Good configuratin capabilities and provides 360-degree view of a client but needs better support
We mainly use the solution for Salesforce and for the sales team. They would use it to advise their clients as to other portfolio balances. Also, at any given point in time, we would also use it for referencing any outstanding documents that would ensure that we are KYC compliant We like that it…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We don't have a big team of people that can watch the dials and check that everything is okay. We're doing a lot of the monitoring of our website and our product at the side of the desk. We need a solution that does a lot for us, and that's what Eggplant does."
"It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class."
"We find the solution stable and scalable."
"The queue management of the solution is its most valuable aspect."
"Intuitive to work with and the overall fundamental of the platform is very strong."
"We've done a solid job managing past account history, enabling us to quickly review past activities and the contacts we've engaged with. Now, Salesforce has integrated a LinkedIn feature, streamlining the process by eliminating the need to manually input data into LinkedIn separately. This integration adds LinkedIn profiles to customer profiles, enhancing efficiency. They've also introduced a sales console platform."
"We use this solution to track customer activities, opportunities and contact information."
"Its stability, performance, and usability are most valuable."
"It was pretty easy to deploy."
"Features they are integrating to the other services."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
 

Cons

"I'd like to see the ability to integrate the user experience through device forms like AWS device forms or source labs."
"Performance is one key area for improvement. It can be slower compared to other tools I've used."
"When it switched to lightning, it threw me for a loop. When they changed the look and feel, I had a hard time finding things and doing what I used to do."
"Its documentation and price should be better."
"There's a learning curve. It was a bit hard to understand the logical way of working with it, just at the beginning."
"The solution offers upgrades at a slower pace. The solution needs to keep up with competitors."
"The pricing of the solution is an area with certain shortcomings that need improvement since, right now, I am not sure if Salesforce Platform has any plans for start-ups or small businesses."
"UI needs to be more intuitive and user friendly."
"Instead of creating our own template, if we had some nice templates that we could pick up - if there were some Microsoft Word templates or Microsoft Excel templates in a repository in Salesforce, that would be great."
"I would like to see the organizational details improved to make it less difficult to bring new clients on board."
 

Pricing and Cost Advice

"Eggplant came out as the most competitive in terms of commercials (terms and conditions) which was positive. When we did the initial negotiations, Eggplant started at a price but they were open to negotiations and we did negotiate a discount. That was really important to us because it showed a level of commitment to us."
"The pricing is competitive in India."
"Salesforce is cheap."
"I have heard that it is fairly priced. It offers ROI."
"For the number of people that are using Salesforce Platform in my organization, I feel the price is reasonable."
"rice-wise, the solution is reasonable for what we're getting."
"In general, the price is an area where there is always room for improvement."
"It is very expensive. Its licensing is on a monthly basis."
"Costly, but it is the top product in SaaS/PaaS. Pricing is more for large to enterprise level companies."
"I rate this solution a six out of ten for pricing. Though the solution is on the pricier side, it still offers good value for money."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
10%
Government
7%
Energy/Utilities Company
6%
Computer Software Company
16%
Financial Services Firm
12%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Eggplant Performance?
It is not a conventional test automation tool. It uses optical character recognition (OCR) to identify objects. It makes it the best in the class.
What needs improvement with Eggplant Performance?
Performance is one key area for improvement. It can be slower compared to other tools I've used. Secondly, we have a very limited resource pool that uses this tool in India. So, finding resources f...
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

TestPlant eggPlant Performance
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Cisco
ADP
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