We performed a comparison between Microsoft Azure vs. Salesforce Platform based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison of Results: Based on the parameters we compared, Salesforce Platform seems to be a superior solution. All other things being more or less equal, our reviewers found Microsoft Azure to be more difficult to deploy and far less flexible than Salesforce Platform.
"The most valuable aspect of this solution is its ease of use."
"It is really scalable and easy to use."
"The solution is very stable for Windows setups."
"The platform's user-friendliness eliminates the need for lengthy training periods, enabling swift navigation for new users."
"I appreciate that everything is basically shift forward from a security standpoint."
"The user interface is very nice and makes everything easy to use."
"I like that it is user-friendly and flexible."
"The most valuable feature of Microsoft Azure is it has everything together in one place. It is one large tool with lots of small tools that are updated often."
"The solution's stability is fine. There are no issues with Salesforce's stability."
"It is a fairly useful and user-friendly tool for salespersons. It is very extensive and flexible. You can customize it for your needs, and you can use whatever you want. I like Salesforce."
"Marketing and Sales Lead, Forecasting, Campaign management."
"The solution can scale."
"Its stability, performance, and usability are most valuable."
"The reporting capabilities are pretty user-friendly."
"I love the report building that is available."
"A great platform to import, manage and save customer data."
"We have faced some issues on the pricing side, but it has improved lately. We are trying to adjust to the new pricing methods that they are using now. It should be better from now on."
"Navigating the frequent changes in the interface has been a challenge, requiring effort to keep up with updates. Options or features that were once located in one window may unexpectedly move to another, making it hard to stay current with the changes."
"Something that could be added to the solution is the use of deep learning, which is going to grow in the near future."
"The installation process is complex."
"The market place can be raised, and the CMT can be more sophisticated to create more opportunities for the end users."
"The process by which our customers can switch from one subscription to another should be simplified."
"From a security perspective, it could be improved."
"The local support is fair but it is sometimes limited, the service could be better."
"It may be slow, but that is relative. When compared to Siebel CRM, which was large, clunky, and extremely slow, Salesforce seemed fast to me."
"Pricing is the biggest factor. The cost right now is too high and I've had a lot of clients leave."
"The solution's UI is horrible."
"The pricing of the solution is an area with certain shortcomings that need improvement since, right now, I am not sure if Salesforce Platform has any plans for start-ups or small businesses."
"I think that Salesforce can improve lead management when it comes to B2C. I would like to have more features specifically related to the B2C segment. The current process where you create a lead that's in the B2C segment and it creates an account makes no sense."
"Salesforce Platform operates as a cloud system, and within our organization, numerous internal systems handle data processing. While real-time data retrieval is feasible through services, achieving real-time communication poses some challenges."
"The marketing automation needs improvement."
"In Salesforce, every customer is unique and it's not possible to bundle them together effectively if they are from the same company or move companies, et cetera."
Microsoft Azure is ranked 1st in PaaS Clouds with 299 reviews while Salesforce Platform is ranked 8th in PaaS Clouds with 81 reviews. Microsoft Azure is rated 8.4, while Salesforce Platform is rated 8.2. The top reviewer of Microsoft Azure writes "Promotes clear, logical structures preventing impractical configurations and offers seamless integration ". On the other hand, the top reviewer of Salesforce Platform writes "Reliable with good reporting and custom dashboards". Microsoft Azure is most compared with Google Firebase, Amazon AWS, Oracle Cloud Infrastructure (OCI), Pivotal Cloud Foundry and Linode, whereas Salesforce Platform is most compared with Microsoft Power Apps, Oracle Application Express (APEX), Appian, ServiceNow and Amazon AWS. See our Microsoft Azure vs. Salesforce Platform report.
See our list of best PaaS Clouds vendors.
We monitor all PaaS Clouds reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.