DX Unified Infrastructure Management vs WhatsUp Gold comparison

DX Unified Infrastructure Management vs. WhatsUp Gold

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Categories and Ranking

Juniper Mist Premium Analytics

Mindshare comparison

As of June 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, down from 0.6% compared to the previous year. The mindshare of DX Unified Infrastructure Management is 0.3%, up from 0.3% compared to the previous year. The mindshare of WhatsUp Gold is 2.1%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Unique Categories:

No other categories found

Server Monitoring

2.7%

IT Infrastructure Monitoring

0.3%

Application Performance Monitoring (APM) and Observability

0.6%

Featured Reviews

Shiva_Prasad

Senior Technical Consultant at Black Box Network Services

Jan 25, 2024

A cloud solution for warehousing with a troubleshooting feature

The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.

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Arunpandiyan M

Senior Systems Engineer at a tech services company with 1,001-5,000 employees

Oct 26, 2022

Easy to set up, simple to use, and offers great technical support

There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

Apr 1, 2024

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The single dashboard is a valuable feature."

"We can manage the entire system across the network and troubleshoot the pain points."

"It is very scalable."

"You can scale it pretty much however way you want to as long as you have the servers to throw at it."

"It provides a comprehensive monitoring solution for our open systems."

"Technical support is great."

"It is easy to implement but requires good planning."

"This solution allows us to have an overview of the infrastructure and identify areas where the performance isn't optimal, or where upgrades could be carried out."

"Monitoring infrastructure and business applications are the most valuable features."

"Probe packages and probe deployment."

More DX Unified Infrastructure Management pros

"WhatsUp Gold is very easy to deploy."

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."

"The installation and configuration process are easy."

"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."

"It handles the basics of monitoring."

"The most valuable feature of WhatsUp Gold is NetFlow and the virtualized maps."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

More WhatsUp Gold pros

Cons

"The Wi-Fi side needs improvement."

"The technical support needs improvement."

"We've had issues with pulling reports."

"Making a GUI with criteria such as selection by robot/hub/probe etc."

"It is a little complex to use versus other softwares."

"The dashboards need to be improved."

"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."

"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."

"In the UMP, certain devices will show up multiple times and they don't correlate correctly. That's one of the issues."

"There is also room for improvement in the reporting. It is not really good enough, according to our customers. So what we now usually do is use Power BI to get them the kinds of reports they want."

More DX Unified Infrastructure Management cons

"I would like to see better integration with switches so that you can see what is connected to each port, what the traffic is, and have a network map automatically generated."

"The product is old and not updated."

"WhatsUp Gold should work on real-time monitoring and configuration management. If they succeed in doing this, the solution will cover all the network troubleshooting aspects and will be a benefit."

"The interface needs some work."

"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"We can never achieve or get a good picture of the network topology."

More WhatsUp Gold cons

Pricing and Cost Advice

"The solution is expensive."

"Reasonable setup cost and licensing prices."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"Customers pay for the license and the support."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"The license cost depends on the number of probes and robots."

"CAD $400,000 annually."

"This is a well priced solution."

"Pricing is reasonable compared to other products."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"The pricing can be on the expensive side when considering competing products."

"The most valuable feature is the cost compared to other solutions."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."

"There is a license needed to use WhatsUp Gold."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

12%

Manufacturing Company

Government

Manufacturing Company

19%

Computer Software Company

13%

Financial Services Firm

11%

Healthcare Company

Computer Software Company

18%

Government

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?

We can manage the entire system across the network and troubleshoot the pain points.

What is your experience regarding pricing and costs for Juniper Mist Premium Analytics?

The solution is expensive. I rate the pricing an eight out of ten.

What needs improvement with Juniper Mist Premium Analytics?

The technical support needs improvement.

What do you like most about DX Infrastructure Manager?

The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, ...

What needs improvement with DX Infrastructure Manager?

We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment s...

What is your primary use case for DX Infrastructure Manager?

I primarily use DX UIM to capture performance data and faults.

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network is...

What is your experience regarding pricing and costs for WhatsUp Gold?

WhatsUp Gold is reasonably priced considering how much we are monitoring. There could always be a cheaper option but ...

What needs improvement with WhatsUp Gold?

Importing the maps and being able to customize them could be easier. Our network architect was able to import our map...

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Product Reports

Network Monitoring Software

Download Juniper Mist Premium Analytics product report

DX Unified Infrastructure Management

Download DX Unified Infrastructure Management product report

DX Unified Infrastructure Management report

Download WhatsUp Gold product report

WhatsUp Gold

May 2024

Also Known As

No data available

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

No data available

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Juniper

Video not available

Broadcom

Progress Software

Overview

Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Sample Customers

Information Not Available

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

DX Unified Infrastructure Management vs. WhatsUp Gold