We performed a comparison between SolarWinds NPM and WhatsUp Gold based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is the graphical user interface."
"It's a very good tool and a very stable tool."
"I like that SolarWinds NPM is a strong tool for monitoring network devices, switches, and routers. It's also a user-friendly tool. My team also likes how scalable it is."
"We don't have any issues with the stability of SolarWinds NPM."
"The most valuable feature of this solution is the alerts."
"With just three modules, I can monitor server performance (whether it’s a VM, in the cloud, or an on-premises server."
"This has helped us to monitor the availability of our routers, switches, servers, and virtual environments."
"It gives us a map of the network setup and one console to see the entire network."
"It is stable."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"The installation and configuration process are easy."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The threshold alerting is the most valuable feature."
"The product is reasonably priced."
"NetFlow monitoring, real-time monitoring, and surveys have been the most valuable features for our business."
"It handles the basics of monitoring."
"The Wi-Fi side needs improvement."
"Currently lacks integration with SMS services."
"An area for improvement in SolarWinds NPM is the short retention period. Currently, it's just for seven days of data, which is very low, making it hard for my organization to keep that data. SolarWinds recommended a seven-day retention period, but my organization needs a fourteen-day data retention period. Hence, I'd like an increase in the retention period or the database limit in SolarWinds NPM because you can't go back to the data for any investigation if seven days have passed. Another area for improvement in SolarWinds NPM is the database, which needs to be a bit more mature. I want a modified database in the next release of SolarWinds NPM. I'd also like more options added to groups because, currently, it's very limited."
"GUI needs improvement with a more graphical dashboard."
"The dashboard of the solution is an area with certain shortcomings that need improvement."
"The aesthetic widgets should be dynamic widgets, so the customization can be even more customizable."
"Fortigate firewalls are one example of a product that we are unable to monitor properly via SolarWinds NPM."
"There should be a little bit more integration in some of the other tooling and utilizing the APIs of devices or tools could be a little bit better."
"An area for improvement would be the use of modular licenses, which are not practical for big clients."
"The initial setup of WhatsUp Gold is a medium range of difficulty levels. However, if it is your first time it could be difficult."
"Pricing is too high relative to how many devices we use. The price list is not linear to number of devices."
"You have to invest a few days to become an expert in this solution."
"Regional product team support is not very good."
"We can never achieve or get a good picture of the network topology."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
SolarWinds NPM is ranked 4th in Network Monitoring Software with 147 reviews while WhatsUp Gold is ranked 35th in Network Monitoring Software with 22 reviews. SolarWinds NPM is rated 8.2, while WhatsUp Gold is rated 7.8. The top reviewer of SolarWinds NPM writes "High-level, comprehensive, and proactive monitoring in a user-friendly interface". On the other hand, the top reviewer of WhatsUp Gold writes "If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue". SolarWinds NPM is most compared with Zabbix, PRTG Network Monitor, ManageEngine OpManager, ThousandEyes and Datadog, whereas WhatsUp Gold is most compared with Grafana, Zabbix, PRTG Network Monitor, Nagios XI and ManageEngine OpManager. See our SolarWinds NPM vs. WhatsUp Gold report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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