DX SaaS vs Ixia Hawkeye comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

DX SaaS
Average Rating
6.6
Number of Reviews
3
Ranking in other categories
Application Performance Monitoring (APM) and Observability (49th), Digital Experience Monitoring (DEM) (10th)
Ixia Hawkeye
Average Rating
9.2
Number of Reviews
4
Ranking in other categories
Unified Communications Monitoring (4th), Network Monitoring Software (54th), IT Infrastructure Monitoring (46th)
 

Featured Reviews

TG
Apr 21, 2023
Can identify issues in real-time, is affordable, but requires specialists to deploy
DX SaaS was developed to address the growing complexity of telephony systems. In the past, telephone connections were simple, and people only had desk phones or simple PSTMs. However, with the advent of IP telephony, connecting PSTN with IP telephony, and adding software and mobile devices to the mix, the entire telephony system became more intricate. Additionally, people from different parts of the world were speaking on this combination of PSTN and GCP IP networks, which created challenges in ensuring that the entire end-to-end chain was functioning correctly. If there were any issues, it was difficult to determine whether the problem was with the user's device, modem, internet provider, or elsewhere. The product I was working with was beneficial because it allowed people to identify and troubleshoot problems in the entire telephony stack. The old Mitel network experts could address issues throughout the system and ensure that everything was functioning properly.
José Enrique Cano Rodriguez - PeerSpot reviewer
Nov 7, 2023
A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting
Our objective is to evaluate the performance of GPON and DOCSIS networks which involves considering factors such as pricing, sales, and the technical aspects of conducting tests. To achieve this, various performance tests are carried out, including but not limited to traceroute tests, STP tests…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Actionable insight is the most valuable feature."
"DX allows you to customize and gives you a high degree of control."
"It supports numerous platforms."
"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."
"Our customer was happiest with the price of this product."
"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."
"The most valuable feature is the deployment because it's very easy to deploy real flow through the network."
 

Cons

"Old user interface and dashboards could be improved."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"Improvements in network performance are essential."
"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."
"The customization of tests and even the results can be improved."
"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."
 

Pricing and Cost Advice

"Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable."
"In larger networks, the costs for licenses tend to be more reasonable, but for smaller networks, it appears relatively costly."
"It cost us approximately 25,000 for two years. This is cheaper than ThousandEyes."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
15%
Real Estate/Law Firm
10%
Manufacturing Company
9%
Financial Services Firm
18%
Computer Software Company
15%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about DX SaaS?
Actionable insight is the most valuable feature.
What is your experience regarding pricing and costs for DX SaaS?
Our monthly cost for DX SaaS is approximately $5 per user, which I considered affordable.
What needs improvement with DX SaaS?
I would like to see AI integrated into DX SaaS so that it can identify and fix issues autonomously.
What do you like most about Ixia Hawkeye?
It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games.
What needs improvement with Ixia Hawkeye?
Improvements in network performance are essential.
What is your primary use case for Ixia Hawkeye?
Our objective is to evaluate the performance of GPON and DOCSIS networks which involves considering factors such as pricing, sales, and the technical aspects of conducting tests. To achieve this, v...
 

Comparisons

 

Also Known As

CA DXI, CA Digital Experience Insights
No data available
 

Overview

 

Sample Customers

CNN
EMA
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