We performed a comparison between DX SaaS and Dynatrace based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Actionable insight is the most valuable feature."
"It supports numerous platforms."
"DX allows you to customize and gives you a high degree of control."
"We have not had any stability issues with it at all. This has been the most stable solution that I have worked with."
"We use it, in many instances, to find the root cause in production."
"We monitor end-to-end availability of the application and deep dive PurePath analysis of real user visits."
"Developers love the tool, because it is easy to use. They can immediately see how their code behaves."
"Most importantly the back-end components. Most of the back-end components that the application connects to; nobody knows how our application interacts with, for example, the DataPower Gateway. But AppMon really provides that information for us. So finding the gaps is the key here."
"We have been capturing all the information and evaluating whether it can be improved or not."
"We setup triggers for certain critical events. When these events happen, alert notifications are sent to the support team to take immediate action."
"Once you are trained on the solution, it's easy to navigate. It's got very good documentation and training offerings."
"Old user interface and dashboards could be improved."
"DX SaaS is a latecomer to the APM market. Some things that are straightforward in Dynatrace are complicated in DX. For example, upgrading the agents is a seamless process in Dynatrace, but it's a pain in DX SaaS. You should be able to upgrade in the Application Command Center. However, it is not working correctly."
"The ability to scale presents a challenge as the cost of handling vast amounts of data in the cloud must be taken into account."
"They seriously have to improve their Web UI dashboard configuration and SSL timeouts. Their Web UI dashboards are very slow."
"I would like to see AppMon also integrated in the Dynatrace portal. There are certain features, which I am not saying are not there in Dynatrace, but I am used to in AppMon."
"The licensing part is complicated or not transparent. It is very difficult to assess the number of licenses for a prospect. You have to do a PoC, and calculating the number of licenses for two years or three years is sometimes very difficult. It also depends on each case. There are multiple types of licenses. Sometimes, you need only one of them, and sometimes, you need all of them. This is an area for improvement."
"I would also like to see it baselining more metrics out-of-the-box. We have a lot of rich data, but if someone says, "Well how did that look last week?" If you're looking at a problem and you see, for example, a long SQL statement, is that the root cause, or is it always slow. it's difficult to get historical data."
"Regarding features, it would be good if there would be some features regarding app security."
"There are a couple gaps in the network reporting that we would like to see cleared up a bit."
"DevOps plugin monitoring tools need improvement."
"This solution needs better support for security and monolithic batch processes."
DX SaaS is ranked 50th in Application Performance Monitoring (APM) and Observability with 3 reviews while Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews. DX SaaS is rated 6.6, while Dynatrace is rated 8.8. The top reviewer of DX SaaS writes "It's highly customizable but lacks many features of available in competing solutions". On the other hand, the top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". DX SaaS is most compared with DX Unified Infrastructure Management, Zabbix and Nagios XI, whereas Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor. See our DX SaaS vs. Dynatrace report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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