Barracuda Email Protection vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Number of Reviews
43
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (9th)
Barracuda Email Protection
Ranking in Email Security
14th
Average Rating
8.8
Number of Reviews
14
Ranking in other categories
Email Archiving (2nd), Office 365 Protection (3rd)
TitanHQ SpamTitan
Ranking in Email Security
4th
Average Rating
9.0
Number of Reviews
77
Ranking in other categories
Anti-Malware Tools (4th), Office 365 Protection (1st)
 

Mindshare comparison

As of June 2024, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 13.1%, down from 20.0% compared to the previous year. The mindshare of Barracuda Email Protection is 3.6%, up from 2.7% compared to the previous year. The mindshare of TitanHQ SpamTitan is 2.2%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
Unique Categories:
Advanced Threat Protection (ATP)
12.3%
Microsoft Security Suite
1.5%
Email Archiving
5.0%
Office 365 Protection
20.0%
Anti-Malware Tools
2.2%
 

Featured Reviews

SR
Nov 28, 2023
Stops evolving threats and offers peace of mind
We use the solution for wireless scanning, reporting, and monitoring.  The product is not resource-intensive.  The tool's most valuable feature is virus scanning, which has saved us from malware and ransomware.  We need to be able to whitelist data at the backend.  I have been using the product…
AshishSingh15 - PeerSpot reviewer
Nov 30, 2023
Robust security features, scalability, and seamless deployment that ensure safeguarding against diverse email threats
As a system integrator, our focus lies in delivering system integration as a service. Our approach is customer-centric, tailoring solutions based on individual client relationships. Suppose a scenario where a customer was using Office 365 and noticed a lack of attachment security in their inboxes…
Lior Mizrachi - PeerSpot reviewer
Nov 23, 2022
Highly accurate, reduces the number of service calls, and has a fair price
It should have reporting capability. It has logs, which are very extensive. It catches all the SMTP connections to the servers, but when you have hundreds of domains, you need to wait for about an hour for the logs to open, and there are millions of lines. If you want to find something specific, such as an email coming or an IP connection, and you want to troubleshoot that, it's very hard. So, I would recommend building a reporting system or log viewer with some filters. Currently, it is everything or nothing. The queue management could be better. If you are under attack and you get thousands or hundreds of emails, you can't control the queue. You need to call them, and they delete the garbage from the queue behind the scene. Otherwise, your server will be blocked.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint."
"There are several features that I consider valuable."
"The email protection is excellent, especially in terms of anti-phishing policies."
"The most valuable feature is protection against malicious links, fishing, and impersonation. You can train people to be aware of these threats, but they're not always careful. When they're using their phones between meetings, they click on a link, and it's game over."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"It gives us visibility into threats and, for endpoints, it helps us to prioritize threats. We used to have a lack of visibility, but now our time to detect and respond has decreased."
"Since we have started using the solution, there have been fewer compromises."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The most valuable features are security and ease of use."
"We now have a secondary backup of Office 365 that's much easier to retrieve compared to Microsoft. If someone deletes something in Office 365, we can get it back within Office 365, but it's difficult. Barracuda is much easier. There is a lot less management needed using Barracuda. The management becomes much easier for Office 365 and it's no longer on-prem, so there are fewer hours managing on-prem devices, servers, and things of that nature. We don't have network appliances anymore for the backup of our information."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The solution is straightforward to set up."
"When we got the service, it included the email archiver with unlimited storage."
"Every client that uses it experiences a productivity boost. If somebody has to filter through 150 or 200 emails a day to find the 30 good ones, that's inefficient. If they're using SpamTitan it's making them more efficient because they don't have to go through all the junk."
"We have just one place to go and look at things, which makes it a lot easier for us. Our users like the fact that it is granular when they look at it. Some guys are really proficient in certain areas and this lends itself to that, which is good. They can then learn the other parts that they didn't have when we were on other systems. You can just log into the back-end and can see everything or whatever you want to see. If you need to actually go through the email and look for one to release, it is easy to find."
"It is a very easy product to use. There is one interface that services all our clients' health. Once learning the interface, we don't have to learn another one for each client. It is the same interface, which is valuable. Therefore, we find the single interface the most valuable since I have a very small team. I don't have one or two people dedicated to just SpamTitan. We all need to learn the interface and be fluent in it. So, having a unified single interface is a big deal for us. I don't have to teach my people five different interfaces in order to be managing a product. They use one interface for all our clients. It is a single pane of glass, which is huge for us."
"The initial setup was relatively easy."
"It works as it should. It allows users to manage emails that they receive, meaning they can set up whitelists and blacklists."
"I like the fact that SpamTitan filters out phishing and spoofing links. They call it AI-driven threat protection. Though I'm a highly educated, advanced computer user, I still like not having to pay attention to where the link is going. I can trust that SpamTitan will filter it out nine times out of 10."
"We have had no cases of malware slipping through since we have had SpamTitan."
"The digest and the quarantine are the most valuable features. I can go into the quarantine and see everything that was quarantined. On an individual basis, you can easily whitelist an email or address coming in, if needed."
 

Cons

"Microsoft sometimes has downtime, and we'll get several incidents coming in back to back. We have a huge backlog of notifications, many of which may be false positives. However, there might be serious alerts, so we can't risk dismissing all of them at once."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"The company should focus on adding threats that the solution is currently unable to detect."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"There is room for improvement with the UI."
"The solution's reporting mechanism is a little poor and could be improved."
"The product must enable bulk user management."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"The platform's pricing needs improvement."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"They could simplify the licensing and the pricing."
"The policies are set up in Barracuda by default; we don't have any control over them."
"The solution's graphical user interface (GUI) could be improved visually."
"A lot of the other companies that I deal with have a feature that allows you to modify emails and apply signatures automatically based on linking into Azure's servers and database. That feature isn't there in SpamTitan."
"One of the areas that can be improved is the GUI. The product works well but finding things in the interface can sometimes be a bit difficult, just because it's so in-depth and covers a lot."
"I would also like to see SpamTitan improve on its antivirus software. I believe they're using Bitdefender and ClamAV. A problem with them is that they sometimes miss Trojans and malicious sites. We have internal antivirus software as well, and when we receive emails we see that our local antivirus software has found Trojans in them."
"The support hours are tough for U.S.-based companies like ours, because they're in Europe. They did tell me that they're opening a support office in the U.S. There is, currently, some overlap in support, but it's difficult to get real-time support and, a lot of the time, I just need a quick answer."
"There was a situation in which I needed to change the cloud server. From SpamTitan, I had to specify which server we were on for the integration into Office 365 and I actually only found that out because there was a problem. It would have been better if they had advised us of that first."
"The only improvement that comes to mind is updates. We are technically on TitanHQ's private cloud. We are responsible for updating our platform when a new version comes out. I would personally prefer to have SpamTitan just notify me, and say, "At this specific time on this specific day, we will be upgrading you to the newest platform.""
"It took some adjustment and some getting used to when it came to where to add the users and the general layout. It wasn't very logical or intuitive. That functionality was under the Anti-Spam Engine instead of Domain or User Policies."
"The stability of SpamTitan is equivalent to other email security solutions that I have previously used. Some of them have more bells and whistles that you can add. For example, inside the email subject line, you can put in the words encrypt secret, or secure. Then, it will automatically secure that email and send an email to the person who is supposed to receive it. They can identify it for themselves in a series of different Q&A questions. That is sometimes a deciding factor for clients."
 

Pricing and Cost Advice

"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"It's a user-base subscription."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"Compared to other brands, Microsoft Defender for Office 365's pricing is competitive."
"The product is very expensive."
"Barracuda licensing model is good."
"Price-wise, this product is middle-of-the-road."
"The product is expensive."
"The price is similar to that of Microsoft 365."
"We pay annually. They never charged us for anything else. And they were quite a bit under that $20,000 mark. It was $19,074. And they've been pretty good about not skyrocketing the price or anything like that. It has gone up. It's gone up to $24,000 in 2020."
"The price of Barracuda Essentials is better than some of the competing products."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a seven out of ten."
"We're satisfied with the pricing and licensing for SpamTitan."
"Its pricing is good. It's probably one of the most competitive anti-spam and anti-malware appliances out there for email. I was doing some looking around for pricing before I came to SpamTitan, and for the feature set, the price is very reasonable and competitive."
"Compared to the market, its price is fair."
"It's not extremely expensive. Other solutions get really pricey, really fast."
"We pay for licenses and the price structure is very clean. You don't have to pay for on-premises equipment and perhaps a monthly service fee for hardware."
"The pricing for this solution is fair, and comparable with other products."
"The pricing is great, but it has been increasing on a yearly basis. It is now close to that of Microsoft solutions. If it continues to increase, then clients may need to migrate to a different solution."
"We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
8%
Manufacturing Company
7%
Government
7%
Computer Software Company
18%
Real Estate/Law Firm
7%
Construction Company
7%
Healthcare Company
7%
Computer Software Company
21%
Manufacturing Company
9%
Construction Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What needs improvement with Microsoft Defender for Office 365?
The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
What do you like most about Barracuda Email Protection?
I'm quite satisfied with the graphical user interface for Barracuda products.
What is your experience regarding pricing and costs for Barracuda Email Protection?
The price is similar to that of Microsoft 365. There’s only a 4% to 5% difference between the prices of Barracuda and...
What needs improvement with Barracuda Email Protection?
The solution must provide security gateway features. It must enable users to archive emails for a specific period. Th...
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
It's more expensive than my old solution, OnlyMyEmail. That's surprising because SpamTitan requires a minimum of 50 u...
What needs improvement with TitanHQ SpamTitan?
SpamTitan advertises anti-spam, anti-phishing, and anti-spear phishing, but it's mostly marketing. They really only d...
 

Also Known As

MS Defender for Office 365
Barracuda Essentials
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
ACT Government, Acumen Group, AGIP, Delta Dental Plans Association, Desai/Nasr Consulting Engineers, Inc., Equinox Information Systems
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Barracuda Email Protection vs. TitanHQ SpamTitan and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.