Fortinet FortiMail vs TitanHQ SpamTitan comparison

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12,659 views|10,155 comparisons
97% willing to recommend
Fortinet Logo
6,664 views|4,388 comparisons
93% willing to recommend
TitanHQ Logo
4,905 views|1,127 comparisons
97% willing to recommend
Comparison Buyer's Guide
Executive Summary
Updated on Sep 6, 2023

We compared Fortinet FortiMail and TitanHQ SpamTitan across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:

  • Features: Fortinet FortiMail is highly praised for its simplicity, intuitive interface, and smooth compatibility with other Fortinet products. TitanHQ SpamTitan offers a user-friendly interface, detailed reporting, and multi-layered security with advanced features like rate limiting, user-managed allow/block lists, and geo-blocking.

  • Room for Improvement: Fortinet FortiMail requires enhancements in integration, user management, and documentation. TitanHQ SpamTitan users want a lower false positive rate and enhancing logging features.

  • Service and Support: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. TitanHQ SpamTitan's customer service and support are commended for their responsiveness and ability to explain things in simple terms.

  • Ease of Deployment: The setup process for Fortinet FortiMail is described as relatively easy and can be completed within a few hours or up to 14 working days. It is flexible and can be tailored to specific needs, although it may require help from technical professionals. The feedback on the initial setup of TitanHQ SpamTitan is mixed. Some users found it challenging and noted the lack of a proper onboarding procedure.

  • Pricing: Fortinet FortiMail is considered to have a moderate and fair setup cost, which is seen as reasonable. Users appreciate SpamTitan’s cost-effectiveness and flexibility. They find the licensing agreement seamless and accommodating.

  • ROI: Fortinet FortiMail provides enhanced email communication, decreased spam, stabilized collections, and altered expenses. TitanHQ SpamTitan is highly regarded for its ability to save time and costs, boost profitability, enhance security, and improve productivity. It effectively combats spam, phishing emails, and viruses.

 Comparison Results: Fortinet FortiMail and Cisco Secure Email have distinct features and functionalities. Fortinet FortiMail is known for its simple setup, user-friendly interface, and effective email filtering. It can be customized and seamlessly integrated with other Fortinet products. SpamTitan's most valuable features include its user interface, layered security, and reporting. Users suggest improvements to SpamTitan's logging and false positive rates.

To learn more, read our detailed Fortinet FortiMail vs. TitanHQ SpamTitan Report (Updated: May 2024).
772,649 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Microsoft Defender for Office 365 helps people to work remotely. It is a secure solution. We don't need to use our company's computers or get VPN connections to the networks. I can control how they share screens and what they send to the devices. It keeps our organizations confidential and sensitive information safe.""Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack.""The benefit that stands out to me is the ability for multiple individuals to collaborate simultaneously within the same document. Additionally, there is the option to save the document directly in the integrated OneDrive or SharePoint.""The product's scalability is good.""Microsoft Defender for Office 365's most valuable features are safe attachments and safe links.""Microsoft Defender has a feature to protect each and every attachment. Even if it's an encrypted attachment, it will check for any potential threats.""Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable.""Some of the valuable features on the email side are anti-phishing, anti-malware, and Safe Links."

More Microsoft Defender for Office 365 Pros →

"After implementing FortiMail, the spam, and malicious emails we receive have significantly reduced, making it much simpler to manage.""The most valuable feature of the solution is the tool's ability to prevent phishing attacks.""It can block a lot of fake emails.""Its performance is very good and it is stable.""I like the anti-spam and security features of Fortinet FortiMail, and that its features complement each other.""The most valuable feature of Fortinet FortiMail is its fully detailed dashboard.""One major benefit of the Fortinet FortiMail product is its ease of management.""The user quarantine feature in the solution is good...It is a stable solution."

More Fortinet FortiMail Pros →

"Their superior service comes at a very cost-effective price. This is the biggest part that really allows us to remain competitive. Their pricing for us has just been great. They have helped us to be where we need to be. They really do partner with us in that way so we can get more business. They provide the right pricing, which lets us remain competitive.""It is way more than just spam filtering. The reason I bought it was not just to control our spam, but to stop the evil guys from sending us phishing or all sorts of harmful emails. I can see the daily or weekly reports of how many of those types of things that it stops for me.""One of the most valuable features is that it's very straightforward. It's a really simple interface. With our previous products, you could spend a week, if not more, training on those products just to figure out the interface. With SpamTitan it took an hour or two or three, tops.""If it can stop all the garbage from getting through, then it is definitely a time saver. It is more protecting our employees than anything. We just want to make sure that we can do everything that we can do to try and prevent people from clicking on bad stuff or having to deal with bad stuff. It is easier to prevent it from coming into the network.""The most valuable feature is the Link Lock, which prevents our users from clicking on links that haven't been verified.""They also let you customize it to match your organization's feel, so it looks like a product from your organization. I like when companies do that. Our city logo is on it when you log in to this system.""The key differentiator of TitanHQ for its partners is the Sandboxing Service. The email filtering will open up any attachments and run them through two antivirus sandboxes before they reach you. You can pretty much guarantee there's not going to be a virus in them. I've not seen anyone else do that.""SpamTitan is perfectly suited for managed service providers. It's easy to use and sell. It's also straightforward to configure and monitor. In my opinion, software developers at TitanHQ did an excellent job with SpamTitan."

More TitanHQ SpamTitan Pros →

Cons
"The UI needs to be more user-friendly.""Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features.""The company should focus on adding threats that the solution is currently unable to detect.""Microsoft Defender for Office 365 should be more proactive.""We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice.""Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment.""The visibility for the weaknesses in the system and unauthorized access can be improved.""In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."

More Microsoft Defender for Office 365 Cons →

"Improving the upgrade process, making it more user-friendly, and simplifying the management of hardware components could enhance the overall user experience and appeal of Fortinet's email security solution.""Fortinet FortiMail's pricing could be improved.""The product could incorporate even more artificial intelligence to enhance the functionality, but it is a competetive and intelligent product as it.""The solution could be improved by providing a virtual machine facility with a complete set of options in the VM setup.""The infrastructure could be improved.""The security products stop their operations once the subscription period expires. It is a wrong policy. If I trust a product, it has to continue working even after expiry. It should have a grace period of 30, 40, or 60 days. We can extend the subscription during those days. In some places, subscription extensions can take up to six weeks. During the renewal process, the support offered by the company is very poor. It also reduces security. We pay for the expired period but do not get protection during those times. The user of Fortinet FortiMail should have a feature to see spam names.""I have little to say about possible improvements, but the configuration for content blocking could be better. So, for example, if the email includes the line "You have a Bitcoin", I would like it to be easier to block it before it enters an inbox. Fortinet could maybe offer better or simpler help on how to do this properly.""The product's cybersecurity features could be better."

More Fortinet FortiMail Cons →

"A lot of the other companies that I deal with have a feature that allows you to modify emails and apply signatures automatically based on linking into Azure's servers and database. That feature isn't there in SpamTitan.""The only downside is that there is a delay when we're waiting for a report to be generated.""If I had to actually find a negative, it would be the speed. I wish that the interface were faster. We have very fast internet, but there is definitely some sluggishness between pages on the interface. Does that deter me? No. I just wish it were quicker.""The support hours are tough for U.S.-based companies like ours, because they're in Europe. They did tell me that they're opening a support office in the U.S. There is, currently, some overlap in support, but it's difficult to get real-time support and, a lot of the time, I just need a quick answer.""The quarantine report frequency could be better.""The analysis of ransomware attachments could be improved. Other solutions seem to detect ransomware faster than SpamTitan does.""False positives may be an area for improvement. It's very rare that we see false negatives, but false positives might be an area where I, myself, could put some more effort into looking at the settings... Perhaps that's something in the user interface that isn't hugely clear.""If they had a little more documentation explaining how to use regex, or if they could include that inside of the cloud interface so that it generates regex code based on the parameters you input, that would be a lot more useful for people who aren't familiar with coding languages and HTML."

More TitanHQ SpamTitan Cons →

Pricing and Cost Advice
  • "It's a user-base subscription."
  • "From the pricing point of view, like any other product in the market, there is scope for negotiation."
  • "Defender is a little bit more expensive as compared to others. We are in the manufacturing environment. So, we don't have a high budget for all of our endpoint devices. Its cost is a major concern for us."
  • "For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
  • "Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
  • "Microsoft Defender for Office 365 comes with Microsoft Windows. It is free with the operating system."
  • "The solution saves money so we have seen a return on investment."
  • "Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
  • More Microsoft Defender for Office 365 Pricing and Cost Advice →

  • "The licensing model for this solution is better because it is based on the box and not the number of users."
  • "It is an expensive product."
  • "The annual cost is $55,000."
  • "Pricing is straight-forward and renewable without complicated pricing structures."
  • "Pricing is based on initial license purchase and use volume."
  • "In the future I would like it if there's a possibility to lower the price of the bandwidth and UTM. It is quite expensive."
  • "This is a good solution and value for the money."
  • "If you don't need the full bundle that includes everything, you have options for the small or medium enterprise environments."
  • More Fortinet FortiMail Pricing and Cost Advice →

  • "The price of this solution is low. When you do purchase everything is included in the licensing cost."
  • "We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
  • "The cluster was an additional cost. We had to get some more licenses to get to that level. It's well worth it because it means peace of mind for everyone."
  • "Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
  • "The price is good by today's standards. You actually get what you pay for."
  • "The price was great compared to other solutions that we looked at the time."
  • "Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
  • "It is very good. We actually ended up saving money from our previous solution."
  • More TitanHQ SpamTitan Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various… more »
    Top Answer:The product must provide better malware detection. The detection algorithms don't perform the way I hope they would.
    Top Answer:The price of Fortinet FortiMail steadily increases every year. There is a possible ten percent increase. It's concerning… more »
    Top Answer:The solution's pricing could be improved.
    Top Answer:It's more expensive than my old solution, OnlyMyEmail. That's surprising because SpamTitan requires a minimum of 50 user… more »
    Top Answer:SpamTitan advertises anti-spam, anti-phishing, and anti-spear phishing, but it's mostly marketing. They really only do… more »
    Comparisons
    Also Known As
    MS Defender for Office 365
    FortiMail
    Learn More
    Overview

    Microsoft Defender for Office 365 is a comprehensive security solution designed to protect organizations against advanced threats in their email, collaboration, and productivity environments. It combines the power of Microsoft's threat intelligence, machine learning, and behavioral analytics to provide real-time protection against phishing, malware, ransomware, and other malicious attacks.

    With Microsoft Defender for Office 365, organizations can safeguard their email communication by detecting and blocking malicious links, attachments, and unsafe email content. It employs advanced anti-phishing capabilities to identify and prevent sophisticated phishing attacks that attempt to steal sensitive information or compromise user credentials.

    This solution also offers robust protection against malware and ransomware. It leverages machine learning algorithms to analyze email attachments and URLs in real-time, identifying and blocking malicious content before it reaches users' inboxes. Additionally, it provides advanced threat-hunting capabilities, allowing security teams to proactively investigate and respond to potential threats.

    Microsoft Defender for Office 365 goes beyond email protection and extends its security features to other collaboration tools like SharePoint, OneDrive, and Teams. It scans files and documents stored in these platforms, ensuring that they are free from malware and other malicious content. It also provides visibility into user activities, helping organizations detect and mitigate insider threats.

    Furthermore, this solution offers rich reporting and analytics capabilities, providing organizations with insights into their security posture and threat landscape. It enables security administrators to monitor and manage security incidents, track trends, and take proactive measures to enhance their overall security posture.

    As cyber attacks become more sophisticated, it is crucial for email security solutions to offer multi-layered protection. Fortinet's proven email security platform, FortiMail, is a comprehensive multi-layered threat protection solution designed to secure users from the full spectrum of email-based threats, which includes zero-day threats, credential impersonation, spam, phishing, malware, and business email compromise (BEC) attacks.

    Fortinet FortiMail offers a variety of deployment models to best fit your organization’s email security needs. On-premises, private or public cloud, or hybrid email environments can be deployed and managed in-house by your team or managed by Fortinet’s data centers. FortiMail also employs virtual machines that provide robust scalability options and flexible deployment of email security infrastructure.

    Fortinet FortiMail Benefits

    Fortinet FortiMail provides your organization with the following benefits:

    • Eliminate message-based threats by using FortiMail’s advanced inspection capabilities before they can harm your users.
    • Flexible licensing ensures that you don’t have to create a license for each user as you scale your network upwards.

    • Achieve regulatory compliance with sophisticated messaging content archiving, quarantining, and routing tools.
    • Stop spam before it takes over your messaging system and network resources, ensuring that your messaging performance remains optimized.

    Fortinet FortiMail Benefits

    Some of Fortinet FortiMail’s top features include:

    • Spam and malware prevention: FortiMail employs advanced techniques and technologies, such as outbreak protection, impersonation detection, content disarm and reconstruction, and sandbox analysis to provide users with high-performing antispam and antimalware tools designed to prevent unwanted bulk email, ransomware, and other targeted attacks.
    • Powerful data loss prevention: Identity-based email encryption and archiving help prevent the loss of sensitive and important information and ensure that your organization adheres to compliance with corporate and industry regulations.
    • Automatic updates: Receive dynamic updates from the FortiGuard subscription services that automatically upgrade your antispam and antivirus functionality using intelligence gathered by Fortinet's dedicated global threat research team.
    • Seamless integration: Integrations with other Fortinet products and external third-party components enable companies to enhance their security by sharing indicators of compromise (IoCs) across a unified security system.
    • Easy email management: Gain full visibility over real-time email traffic with Fortinet FortiMail’s intuitive dashboards, rich reporting features, centralized quarantine tools, and end-user controls. Control email traffic with the solution’s full mail transfer agent and mail-handling capabilities. The solution’s quick-start setup wizard greatly reduces the complexity of deployment and management.

    Reviews from Real Users

    Fortinet FortiMail stands out among its competitors for a number of reasons. Two major ones are its powerful anti-virus tool and its robust spam protection capabilities.

    Flamur P., head of security management at Ipko Telecommunications, writes, "Fortinet FortiMail has a lot of valuable features. It works great. It also has an antivirus feature. Support for Fortinet FortiMail was also great when my team wanted to block some geographic IPs, but couldn't figure out how to do it. The support team provided clear communication on how to resolve that issue. Another valuable feature of Fortinet FortiMail is spam filtering which tells you how many spammy emails you've received. Based on my current use cases, I'm happy with Fortinet FortiMail."

    TitanHQ SpamTitan is a next-generation robust anti-spam service that protects today’s businesses by blocking spam, spoofing, zero-day attacks, phishing, malware, and more from users' emails. SpamTitan uses the most intuitive AI-driven threat protection to keep users' networks safe and secure at all times.

    TitanHQ SpamTitan Key Features:

    TitanHQ SpamTitan has many valuable key features. Some of its most useful features include:

    • Protection: TitanHQ SpamTitan works seamlessly to improve users' Office 365 security against malicious malware by using a next-generation intuitive in-depth defense approach. SpamTitan will also scan all inbound emails with robust anti-virus protection to intercept spear phishing and whaling.
    • Sandboxing: SpamTitan provides users with behavior analysis and machine learning to improve security teams' ability to safely stop suspicious files from reaching users' email inboxes.
    • Email blocking: SpamTitan is able to effectively block 99.99% of malware, spam, ransomware, and viruses. Users have the option to use blacklist or whitelist protocols, recipient verifications, outbound scanning, and additional advanced intuitive reporting to ensure email processes are secure at all times.
    • Zero Day protection: SpamTitan uses AI-driven intuitive global technology to accurately predict and anticipate potential risks or threats, continually delivering a secure solution for business email systems. The solution also provides robust data leak prevention protocols to negate any internal organizational data loss.

    Reviews from Real Users

    The solution saves employees' time. Many of our faculty are physicians who don't have much time to check their emails, especially if they need to scroll through and delete spam mail, which can hide important messages. A cleaner inbox is easier to use and saves time, probably an hour a week per user. That might not sound like much, but we had physicians with inboxes so full of spam they stopped checking their emails, which is no longer the case. Our catch rate is up significantly, and our false positives have dropped considerably, saving the end user time.” - A PeerSpot user who is a DevOps Director at the University of Wisconsin Hospital and Clinics

    “I can't tell you the number of times that their web interface has saved me. I had server issues but I still needed to be able to look at what emails I would have received if my email server had been working correctly. SpamTitan has a reporting functionality that showed me what emails would have been sent. I could actually see the content of those emails. For me, several times, that has been a real lifesaver.” - Walter H., An Enterprise Architect at Unified System Solutions, Ltd.

    “Its algorithms are doing a very good job in terms of the false positive rate. We have some regular mail that gets caught and some spam mail that gets through, but they're just balancing the line between spam and regular mail. We do catch a lot of spam, the amount of spam on an average day ranges from 65-85%. The Link Lock also reduces the risk when clicking on a link in an email, it removes a lot of concern about harmful links.” - A PeerSpot user who is a Cloud & Infrastructure consultant at a tech services company.

    Sample Customers
    Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
    Magromer Cueros y Pieles S.A.
    De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
    Top Industries
    REVIEWERS
    Computer Software Company17%
    Manufacturing Company17%
    Comms Service Provider13%
    Financial Services Firm7%
    VISITORS READING REVIEWS
    Computer Software Company17%
    Financial Services Firm8%
    Manufacturing Company7%
    Government7%
    REVIEWERS
    Comms Service Provider17%
    Computer Software Company14%
    Government14%
    Manufacturing Company14%
    VISITORS READING REVIEWS
    Educational Organization45%
    Computer Software Company9%
    Comms Service Provider5%
    Government5%
    REVIEWERS
    Manufacturing Company23%
    Construction Company9%
    Healthcare Company6%
    Computer Software Company6%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Construction Company9%
    Manufacturing Company9%
    Comms Service Provider7%
    Company Size
    REVIEWERS
    Small Business45%
    Midsize Enterprise15%
    Large Enterprise40%
    VISITORS READING REVIEWS
    Small Business30%
    Midsize Enterprise19%
    Large Enterprise51%
    REVIEWERS
    Small Business46%
    Midsize Enterprise31%
    Large Enterprise24%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise55%
    Large Enterprise27%
    REVIEWERS
    Small Business71%
    Midsize Enterprise17%
    Large Enterprise13%
    VISITORS READING REVIEWS
    Small Business44%
    Midsize Enterprise21%
    Large Enterprise35%
    Buyer's Guide
    Fortinet FortiMail vs. TitanHQ SpamTitan
    May 2024
    Find out what your peers are saying about Fortinet FortiMail vs. TitanHQ SpamTitan and other solutions. Updated: May 2024.
    772,649 professionals have used our research since 2012.

    Fortinet FortiMail is ranked 5th in Email Security with 57 reviews while TitanHQ SpamTitan is ranked 4th in Email Security with 77 reviews. Fortinet FortiMail is rated 8.6, while TitanHQ SpamTitan is rated 9.0. The top reviewer of Fortinet FortiMail writes "Good GUI and configuring security policies is easy but the pricing needs improvement". On the other hand, the top reviewer of TitanHQ SpamTitan writes "Has the ability to easily see what was blocked, enabling users to restore emails they were expecting with the click of a button". Fortinet FortiMail is most compared with Cisco Secure Email, Microsoft Exchange Online Protection (EOP), Barracuda Email Security Gateway, Fortinet FortiMail Cloud and Avanan, whereas TitanHQ SpamTitan is most compared with Barracuda Email Protection, Microsoft Exchange Online Protection (EOP), Avanan, Sophos Email and Trend Micro Email Security. See our Fortinet FortiMail vs. TitanHQ SpamTitan report.

    See our list of best Email Security vendors.

    We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.