Adobe Workfront vs Planview PPM Pro comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Adobe Workfront
Ranking in Project Management Software
10th
Average Rating
8.4
Number of Reviews
31
Ranking in other categories
Digital Asset Management (1st)
Planview PPM Pro
Ranking in Project Management Software
15th
Average Rating
7.8
Number of Reviews
34
Ranking in other categories
Project Portfolio Management (7th)
 

Mindshare comparison

As of June 2024, in the Project Management Software category, the mindshare of Adobe Workfront is 5.6%, up from 3.5% compared to the previous year. The mindshare of Planview PPM Pro is 2.4%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
Unique Categories:
Digital Asset Management
20.0%
Project Portfolio Management
7.7%
 

Featured Reviews

David Angyalosi - PeerSpot reviewer
Jun 9, 2023
It's easy to use and integrates seamlessly with other solutions
Workfront's reporting features are robust, but there is also room for improvement. The dashboard could be updated because it's raw and doesn't have nice graphics. We're in marketing, so we incorporate a lot of design elements into our daily work. Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker. I'm always stunned by the dashboards in other products. For example, Microsoft Power BI is focused on producing analytics, reports, and dashboards. It produces some eye-catching dashboards that look impressive. it's kind of straight to the point, but at least it's pleasing to the eye. Dashboards have come a long in the last 10 or 15 years.
GM
Apr 11, 2023
Attentive customer service
We're a small outfit. We don't have a lot of people logging in at once, so I don't think we're a good use case for that. Our entire IT department has fewer than 200 people, and I'd say we have like 30 people tops in the system. They're resource managers for the most part. I've got six project managers that are in there regularly. Then there are other people who are not within the PMO doing some project management. They go in and do some updates maybe once a week. It's very few people, and it's mostly my team that's using the platform. So it's a tiny group who are heavy users. We're constantly trying to get people to log in. It's not that extensive, but I'd like to try and make it as extensive as possible.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"Monitoring the progress of projects and tasks is very effective."
"The tool is very user-friendly."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"The solution is stable."
"The intake feature is the most valuable in Workfront."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"The solution is great for viewing projects and timelines."
"PPM Pro has enabled us to set up and run a project priority committee (PPC) within the organization. Without the PPM Pro tool, we wouldn't be able to have the project information, updates, and project listings in the pipeline to be able to run the meeting efficiently, give information prior to the meeting, and also run the meeting when we meet on either monthly or on a bi-monthly basis."
"The most valuable feature of this solution is that my team can use one tool that's reliable, scalable, and provides the leadership team visibility to what's going on."
"It is certainly the resource management feature that is most valuable for us. It is the supply and demand. Like most companies, one of the hardest nuts to crack is understanding where your people are and getting them to do the right thing at the right time. So, certainly, out of all the functionality, this has been the saving grace for us because it now provides us with the insight to do future planning and stop taking on more work than we are physically capable of doing as a company."
"PPM Pro provides managers the insight they need to empower decision-making. The data is always in the tool. It's just making sure people are using it correctly. We track the requests as they come in. We track our demand by each of our teams within IT and then estimate that effort so that we can see if we are getting a lot of requests to certain teams. We check the demand versus capacity as those items come in."
"PPM Pro absolutely enables us to create reusable project templates that reflect our project management lifecycle. We had a good customer session on this, where a team utilizes portfolio management and project management of the tool very intensively. We follow all of the templates but having said that, we have so many divisions and we have so many users and project managers utilizing the tools. They have a different bunch of templates. We're not just following one or two templates. We have a number of templates that the teams are using."
"PPM Pro has improved my organization through standardization. The big thing for us is that we came from a very immature state of play. Everyone had their own risk and issue management capabilities and their own different impacts for risks. We've been able to standardize that within the program delivery arena. That for us has been a major thing. We're all speaking the same language about the same things and using the same metrics in order to capture statuses."
"The solution's time-tracking abilities are one of the strong points. The only challenge is enabling it to the minute-level task. It's not at a project level but it's at an organization level. If I want it to be at a higher level as compared to some of the other projects where I want it to go to the nth level of a task for the time reporting, I cannot control it at a project level but it's controllable at an organization level. That's the only big challenge that I have."
 

Cons

"The solution's visualization feature could be user-friendly."
"Sometimes there are glitches when we are reviewing an interactive proof."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"We were having some difficulties creating different kinds of reports and dashboards."
"Workfront's reporting capabilities must be improved."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"This solution does not work well as a task management system because it is very difficult to expand beyond just the basic tasks, and this would be a worthwhile area for improvement."
"Reporting and dashboards need improvement. I know they're doing a major revamp of that. We're really looking forward to that because that's something that is really being requested by our customers to give them better visibility, reporting, and dashboards that are easier to understand."
"Integrations need improvement. We have the ability now with the FLEX licensing to take advantage of the different applications. But if you want them integrated there's a really large cost associated with that. The integration should be included in the cost per license. We shouldn't have to pay these really high fees to get the systems to talk together."
"Connecting funding and strategic outcomes with work execution is a challenge right now for us. Part of what we are facing is we have a couple of drivers of where projects are coming from. One of them is our innovation group. They are just sort of tangentially using PPM Pro for recording the status of projects and not really planning them within there. We need a stronger link between our current financial reporting system and Planview PPM Pro, so we can start to more easily record our external costs in the tool."
"Reporting and dashboards need improvement. They've got the new beta coming out now and I've been playing around with that in our sandbox environment."
"I think PPM Pro is going to release a resource self-service admin which is going to duplicate the standard groups. I think that will help us a lot because right now a standard group has their own permission and we don't know what permission is getting out to the users. After the resource self-service admin will be in place, I think we will be in a much better position in terms of the formation profile."
"I would like to see integration with third-party applications, like the JIRA, Microsoft Project, and financial applications."
"The downside to the way the solution tracks time is if your project manager doesn't add you to the project, you won't see it on your timesheet, even if you did do work."
 

Pricing and Cost Advice

"We are partners with Adobe, so we get the licensing at a cheaper rate."
"Adobe purchased Workfront in the past year, and they're putting work into developing the platform, so I expect the price to rise. It isn't cheap, but it's reasonable for the value it provides. It isn't Monday.com where you pick a license with a set price, and you've got a project manager."
"The pricing of Workfront is completely license based."
"The pricing is a barrier to implementation. It is expensive compared to other competitors. Speaking about licensing, they have a private manager license for $1000, which you can use for administration as well. Then they offer a worker license for $500, and then a reviewer or contributor license which is free."
"Speaking about pricing, I wouldn't recommend it to a smaller company because I do think the price point is higher than other solutions that can work."
"A collaboration of all their tools truly gets the biggest bang for the buck."
"Pricing was fair and I thought it was comparable to the other ones that we looked at. Other than ServiceNow, it was the most expensive, but we knew we were going to get a lot of value for that, so we went with it. We paid $40,000 for the implementation and for the workshops."
"The cost was in line."
"The pricing for me is more about understanding your own needs in the company because it is one license for one person model. So, you have to really understand how many licenses you need and what may be the influx of your staff. The good thing about Daptiv is that we just need a quick telephone call to our customer success manager if we want to increase our licensing. It takes a day or two to do. So, we can upscale very quickly. We've never downscaled, but I'm guessing if we had to, we'd have to wait till the contract completes or renegotiate a different licensing cost. So, you definitely need to understand what different types of licenses provide from a functionality point of view, and then order 10% more than you need based on the influx of staff in the company. There are costs in addition to the standard licensing fees. We have the report functionality for which we pay separately for 10 hours per month."
"Our current license is from 2019 to 2022. So for that three-year subscription, it was $60,000 for the subscription, users, platform, and connections. Then there were some add-ons. Connecting to some of our other systems like HR for that period cost us around $12,000."
"They could improve on the pricing. They are charging $25 to $30 per user per month. It varies according to the access a user has, such as admin, developer, contributor, or owner."
"Bulk volume discounts are a little better. Right now we have to buy in lots of 20 at $200 a license. That's a little steep. For example, with Service Now, I pay $48 a seat for a license."
"$6 million has been the return on investment so far, and that was because of work intake. Now that we are scrutinizing the work intake and asking questions like, "Is there an alternative to your $10 million project?" We had one project come in for $10 million, scrutinize it through our gate review process, and wound up with the alternative, which was $3.8 million. So, a $6 million savings."
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Top Industries

By visitors reading reviews
Educational Organization
67%
Financial Services Firm
6%
Computer Software Company
5%
Healthcare Company
3%
Financial Services Firm
12%
Computer Software Company
12%
Manufacturing Company
11%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Workfront?
I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application.
What is your experience regarding pricing and costs for Workfront?
It is definitely on the expensive side compared to other alternatives like Jira.
What needs improvement with Workfront?
There are a few improvements needed in Adobe Workfront. Previously, while I was working with the tool, we worked on it around 2020 and 2021. We were having some difficulties creating different kind...
What do you like most about Planview PPM Pro?
The product's deployment is straightforward.
What is your experience regarding pricing and costs for Planview PPM Pro?
Licensing costs are competitive enough. The price is reasonable given that the solution is geared towards large companies.
What needs improvement with Planview PPM Pro?
The product feels like a toy. The tool needs to improve its roadmap. It needs to improve things on a project management level which includes communication as well.
 

Also Known As

AtTask, Workfront DAM
Innotas
 

Learn More

 

Overview

 

Sample Customers

Advance Autoparts, Emerson, Covario, Cisco, Caroma, TREK, Sapient Nitro, ATB, LexisNexis, CarPhone Warehouse
The Weather Channel, corcs, Crayola, Scan Health Plan, Vermont, Bank of the West, North West Company, University of Southern Mississippi, Jeffries, Purdue University, Chesterfield County Virginia, City of Memphis
Find out what your peers are saying about Adobe Workfront vs. Planview PPM Pro and other solutions. Updated: May 2024.
789,135 professionals have used our research since 2012.