Proofpoint Email Protection is a machine learning email gateway that catches both known and unknown threats. Through Target Attack Protection, emails will be analyzed and potentially blocked from advanced threats while users gain visibility around these threats. The technology can also classify various types of email and can be deployed both on premises or as a cloud service. In addition, users can tag suspicious emails to help raise user awareness and track down any email quickly.
The most valuable features of Proofpoint Email Protection are URL scanning, online relay service, sandboxing, TAP Dashboard, threat response auto-pull, integrated email security, robust algorithms and AI, strong detection for phishing and malicious emails, central location dashboard, pricing, stability, scalability, spam filter, targeted attack protection, quarantine capabilities, blocking capabilities, cloud performance, dashboards with visibility, easy configuration, artificial intelligence, reports, and ease of use.
Users like its capable data loss prevention, antivirus, and spam protection. It is praised for its ability to identify threats, its reasonable pricing, easy setup and deployment, stability, user-friendliness, and strong customer support.
The solution is dedicated to email security and is considered a leader in comparison to other vendors. It offers more detailed information for forensic analysis compared to other email security providers. It has a strong defense against malicious emails and provides a sandbox environment for opening suspicious emails.
Improvements can be made to the integration and filtering process, as well as the speed of email delivery. The solution should enhance the ability to track outgoing mail and reduce false positives. Integration with on-prem devices and advanced machine learning for detection are desired.
More training sessions would be beneficial. The price of the solution could be lowered and flexibility improved. The white labeling project encountered challenges in meeting specific branding requirements. Real-time block lists and user control over customizations should be added. API email security should be expanded to include Gmail.
The user interface for custom configuration needs improvement. Stability and support have declined since the sale to Thoma Bravo. Post-sales training and information on implementations are lacking. Access to product trials and the ability to customize reports should be improved.
The server console and cluster dashboard need upgrading. The solution should reduce false alarms and improve mail flow rules. False positives take time to be addressed. Scanning password-protected attachments and better training are needed. Phishing blocking and pricing can be improved.
Proofpoint Email Protection outperforms its competitors by detecting a higher percentage of threats, resulting in a significant improvement in security. Overall, the ROI of Proofpoint Email Protection is highly rated, with clients experiencing tangible benefits.
The pricing for Proofpoint Email Protection is comparable to other solutions in the market. It offers a monthly license, allowing users to pay only for the active employees. The pricing is considered reasonable and transparent, with no extra costs.
The pricing is generally competitive, although some users feel it could be cheaper.
The licensing model is straightforward, based on the number of users and email traffic for on-premise deployment. The total price depends on the number of licenses, and there are no additional fees apart from standard licensing fees.
The primary use case of Proofpoint Email Protection is for email filtering, spam, and phishing detection. It is used for daily operations and to protect email privacy.
The solution is primarily used for security purposes, specifically to protect mailboxes from phishing and scanning. It is effective in detecting phishing emails, which is a common issue for many customers. Proofpoint Email Protection offers various features such as email phishing protection, targeted attack protection, threat response auto-pull, URL rewrites, and sandboxing.
Proofpoint Email Protection is linked to Microsoft Office 365 and serves as an added layer of protection. It is used for machine learning, artificial intelligence, and data loss prevention.
The customer service and support for Proofpoint Email Protection are generally rated positively. The technical support is considered quite good and excellent by many users.
Customers are happy with the level of support they receive and rate their experience highly. The support team is helpful, flexible, and responsive. They offer excellent assistance and are easy to access through various channels.
Some customers have had minor issues with the availability of support in certain time zones, but overall, the support is considered very good and responsive.
The initial setup is generally straightforward and easy, with users rating their experience highly. The deployment process is described as quick and not overly complex, often requiring only one person or a small team.
The time to deploy depends on factors such as the availability of dedicated resources and the specific requirements of the customer.
The scalability of Proofpoint Email Protection is generally rated positively by the reviewers. A few reviewers highlighted that the solution is cloud-based, which contributes to its scalability.
The stability of Proofpoint Email Protection is generally rated positively by the reviewers. They mention that there are no stability issues, bugs, or glitches. The solution is reliable and doesn't crash or freeze.
Proofpoint Email Protection offers Advanced BEC Defense, which can precisely detect and block different types of emails, even if they don’t involve a malicious payload, such as business email compromise (BEC). Email Protection, which is powered by NexusAI, is a sophisticated detection technique developed to stop a variety of kinds of email fraud from affecting compromised accounts. It’s specifically designed to analyze message components, such as the sender’s IP address (including reputation and x-originating IP), the message header, and the message body. Using machine learning and AI, it will then determine if that message is a BEC threat.
Benefits of Proofpoint Email Protection
Proofpoint Email Protection is a favorite for organizations looking to utilize their cybersecurity budget accurately, and provides the user with incredible visibility. While preventing email fraud, the technology can also detect and block advanced malware as well as identifying possible risks.
Email Protection offers many benefits, including:
Reviews from Real Users
Proofpoint Email Protection enables business continuity capabilities through their machine learning, AI-powered email gateway. With its innovative approach toward detecting, analyzing, identifying, and blocking advanced threats, users can gain unique visibility into their business data environments. Users especially like the ability to block spam, as well as the business email compromise protection.
An anonymous reviewer who is a principal consultant at a tech company, notes, "Proofpoint is the main tool for blocking spam because it denies the connection altogether."
Sridhar R., a security professional at Qatar Computer Services WLL, writes, "The most valuable features are the business email compromise protection and targeted attack prevention."
Proofpoint Email Protection was previously known as Proofpoint Enterprise Protection, Cofense PhishMe.
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse