SAP Customer Data Cloud vs SAP Identity Management comparison

 

Categories and Ranking

SAP Customer Data Cloud
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
Social Login (2nd)
SAP Identity Management
Average Rating
7.8
Number of Reviews
13
Ranking in other categories
User Provisioning Software (6th), Identity Management (IM) (12th)
 

Featured Reviews

it_user188688 - PeerSpot reviewer
Jan 31, 2015
Enables us to sell products which creates significant revenue but their disaster recovery needs improvement
The Registration/Login Management and Single Sign On tools are extremely valuable for us. They have allowed us to migrate a very complex portion of our architecture to a SaaS service that requires minimal maintenance We can now invest more of our resources into our core business instead of into…
Imran  Rafi - PeerSpot reviewer
Jun 13, 2023
Allows for seamless integration and provides a unified login experience
The use cases depend on various factors, such as the integration of Microsoft front end and the authentication aspect. We can use Microsoft authentication to secure applications like SuccessFactors or any other SAP application. Alternatively, we can use SAP directly for authentication. We can use…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SAP CDC is very easy to use and the best part about this tool is its documentation."
"What I found most valuable in SAP Identity Management is process automation. The solution also gives transparency about what is happening and why which I find beneficial. Another feature I found valuable in SAP Identity Management is integration. It has very good integration."
"What I like about SAP Identity Management is that it's stable for experienced users and suitable for access management, not just for SAP accounts, but for Active Directory, including file sharing and process sharing."
"The setup process is straightforward."
"The most valuable feature is the user experience for managing information."
"It provides basic automatic user administration and role provisioning to save time."
"What's most valuable in SAP Identity Management is that it's easily an out-of-the-box solution for connectivity with SAP applications. We do not have to do any customizations, and this makes the solution very compatible with most SAP applications. SAP Identity Management is also very user-friendly."
"The most valuable features of SAP Identity Management are business roles and automated user provisioning."
"Rather than implement a basic SSO, this solution assisted us with setting up two-factor authentication."
 

Cons

"I have struggled to give different access to different users in the same application."
"One of the areas for improvement in the solution is its user interface which needs to be up-to-date and fancier, in particular, have better visualization in terms of the tabs and buttons. The user interface of SAP Identity Management should be improved based on the latest trends."
"The pricing could be better."
"A lack of startup connectors to different systems, and could have better connectors for SAP IDM."
"Research and marketing need to be improved."
"I find SAP Identity Management complicated to use. Maintaining it is also complex."
"What needs improvement in SAP Identity Management is its compatibility with third-party applications. We'd like to get connectors or plugin settings to make it easier to manage other applications, whether SAP or non SAP applications. As SAP Identity Management is not compatible with non SAP applications, some of the clients are looking for other IDM applications such as SalePoint and Saviynt, so this is an issue we've observed in the solution."
"It needs to have the SSO for the HANA modules that SAP is releasing."
"I have encountered issues with the host authentication feature."
 

Pricing and Cost Advice

Information not available
"When evaluating the price of any product, I first look at how it meets my business requirements and if it meets requirements adequately and predictively. Currently, I don't see this from SAP Identity Management, so pricing for it is expensive, in my opinion."
"The licensing cost varies depending on the specific requirements and deployment size."
"I rate the solution's pricing a four out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
14%
University
12%
Retailer
9%
Computer Software Company
15%
Manufacturing Company
14%
Financial Services Firm
10%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about SAP Identity Management?
The tool's most valuable features are its access control and approval of access requests. The self-service password reset feature is efficient. Role management capabilities streamline user access b...
What needs improvement with SAP Identity Management?
I have encountered issues with the host authentication feature.
What is your primary use case for SAP Identity Management?
Our clients utilize the tool to automate user provisioning and manage identity, security, and user roles within their IT environment. It is configured as a tenant for this purpose, and it includes ...
 

Also Known As

Gigya Customer Identity Management
SAP NetWeaver Identity Management, NetWeaver Identity Management
 

Learn More

 

Overview

 

Sample Customers

Nutricia-Danone, ESI, Frontier Communications, Medialaan, Verizon Wireless, Talpa Media
State of Indiana, Automotive Resources International (ARI), Alliander N.V., Chemion Logistik GmbH, Seoul National University Bundang Hospital (SNUBH)