OpsRamp vs Splunk Infrastructure Monitoring comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

OpsRamp
Ranking in IT Infrastructure Monitoring
17th
Average Rating
7.8
Number of Reviews
10
Ranking in other categories
Event Monitoring (4th), AIOps (6th)
Splunk Infrastructure Monit...
Ranking in IT Infrastructure Monitoring
15th
Average Rating
8.2
Number of Reviews
24
Ranking in other categories
Cloud Monitoring Software (14th), Container Management (11th)
 

Mindshare comparison

As of June 2024, in the IT Infrastructure Monitoring category, the mindshare of OpsRamp is 2.6%, up from 1.3% compared to the previous year. The mindshare of Splunk Infrastructure Monitoring is 0.4%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
Unique Categories:
Event Monitoring
12.4%
AIOps
10.1%
Cloud Monitoring Software
0.8%
Container Management
0.3%
 

Featured Reviews

AbhisekPattojoshi - PeerSpot reviewer
Jul 13, 2022
Fantastic technical support with great onboarding, configuration and integration
We primarily use it for IT operations management An area of improvement would be application monitoring, but OpsRamp is currently working on improving it. The most valuable feature is artificial intelligence. We have been using this solution for more than ten years. It is a stable solution,…
Yaseen Shaikh - PeerSpot reviewer
Feb 27, 2024
Improves operational efficiency and integrates very well
It improves our operational efficiency every day. In my previous company, we had integrated it with ServiceNow. For defined alerting conditions, it could directly open up a ticket for the right team. We did not have to look into a thousand cases to understand a problem. In terms of integrations, most of the plugins are already available. If a plugin is not available, even then it is pretty easy to integrate. There are multiple ways to integrate. You can use the REST API and just forward the data. It can be easily integrated. It makes it easy to have end-to-end visibility in the cloud environment. There are multiple types of devices in an environment. You might have AWS, Microsoft Azure, or something else. It operates beautifully. It is easy to integrate. This is the best part. I am in the banking industry. It helps to keep track of how well our application is performing when somebody tries to do a transaction. There are multiple pieces to it, and we keep track of everything. We have our own business dashboard that the top-tier leaders can look into. All the visibility is there because of it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It greatly assists small and medium-sized businesses in using the ITSM, alerting, and monitoring features."
"The feature we found most valuable in OpsRamp is alert generation because whenever there is any kind of spike on any virtual machine, the solution generates alerts based on the thresholds we implemented. We have integrated our ideas and tools with OpsRamp, so alerts are generated, then we notify the customers. That's the main feature we like about OpsRamp because we don't have to monitor each resource. Instead, OpsRamp does the monitoring for us, and it generates the alerts based on the thresholds."
"Most features work fine."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The technical support is fantastic, and they are fast to respond."
"It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps."
"It's a very easy-to-use solution."
"The most valuable feature is log reporting."
"It can monitor, get the data, and then report on the data."
"The data collection from our VMs, containers, databases, and backend components is valuable."
"The initial setup was straightforward. We didn't find it to be too complex."
"The tool is efficient in collecting, monitoring and evaluating logs."
"The vibrant dashboards are valuable."
 

Cons

"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
"We have 55 AVDs, and patches might roll out to 32-35 initially, with the rest taking a month or so. OpsRamp can't detect them all directly. Since clients want patches applied as soon as possible, we manually patch those remaining devices."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"OpsRamp could improve the critical alerts. We have been receiving some false alerts when monitoring. For example, the alert shows the site is down, but when we try to do manual access to the URL, it's accessible."
"What's lacking in OpsRamp is process automation, and if there is, I wish there could be more of it, other than just spikes, or it would be better if the alerts can be generated based on different matrices. That option is absent in OpsRamp at the moment, and it would be valuable if that could be provided in the solution, especially if there's any kind of security issue in the VM."
"OpsRamp cannot be scaled for big and large company deployments."
"I would like to see two things. The first is a self-service portal for the cloud, any cloud deployments, and the second is maturity validation towards ITSM, internalizing OpsRamp TSM. As a result, instead of integrating with more mature tools similar to ServiceNow, people will use OpsRamp."
"The user interface of this product requires some changes as it is not inclusively user-friendly. For example, the performance indicators are color-based , which means that they are confusing for anyone who is color blind."
"In the next release, I would like to see more integration with other solutions."
"The implementation can be more user-friendly."
"It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it."
"The price has room for improvement."
"The product collects a lot of data but it does not assure that it collects all of it."
"It would be useful if they provided some help pages. If you don't know too much about the tool, there should be more documentation readily available. It would be useful if they had a help button embedded in the solution so you could ask questions and get answers."
"The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users."
"Splunk Infrastructure Monitoring's data analytics can be improved by including suggestions for various types of continuous monitoring."
 

Pricing and Cost Advice

"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"OpsRamp is a cost-effective solution."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
"There is an annual licensing fee to use OpsRamp."
"I would rate the price of Splunk Infrastructure Monitoring as an eight out of ten, with ten being the most expensive."
"It is expensive."
"The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
"Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored."
"This is an expensive solution."
"The product is a bit expensive considering the competition but the company may negotiate the price."
"Splunk has been fairly expensive, but it has been predictable."
"I am not in that circle, but we are currently licensing based on our queries. That is working out for us. Previously, it was by volume of data, and now, we can store as much data as we want."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
13%
Financial Services Firm
10%
Insurance Company
8%
Financial Services Firm
17%
Computer Software Company
14%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with OpsRamp?
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time,...
What is your experience regarding pricing and costs for Splunk Infrastructure Monitoring?
Splunk's infrastructure monitoring costs can be high because our billing is based on data volume measured in terabytes, rather than the number of devices being monitored. Replacing legacy systems w...
What needs improvement with Splunk Infrastructure Monitoring?
The main drawback of Splunk for network monitoring is its limited agent deployment. Splunk excels at collecting data from servers and databases where agents can be installed. However, it cannot dir...
 

Also Known As

No data available
Splunk Insights for Infrastructure
 

Learn More

 

Overview

 

Sample Customers

Epsilon, CloudBrix, GreenPages, NIIT Technologies
Entrust Datacard
Find out what your peers are saying about OpsRamp vs. Splunk Infrastructure Monitoring and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.