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OpsRamp vs Splunk Observability Cloud comparison

OpsRamp and Splunk are both solutions in the IT Infrastructure Monitoring category. OpsRamp is ranked #16 with an average rating of 7.4, while Splunk is ranked #7 with an average rating of 8.7. OpsRamp holds a 2.7% mindshare in IM, compared to Splunk’s 1.8% mindshare. Additionally, 84% of OpsRamp users are willing to recommend the solution, compared to 95% of Splunk users who would recommend it.
OpsRamp
Read 13 OpsRamp reviews
  • 4,385 Views
  • 3,289 Comparison Views
84% willing to recommend
Splunk Observability Cloud
Read 70 Splunk Observability Cloud reviews
  • 5,720 Views
  • 2,116 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jun 19, 2025

Splunk Observability Cloud and OpsRamp are competitors in the observability market, each offering distinct advantages. Splunk seems to have the upper hand with its robust analytics and cloud-native environment capabilities, while OpsRamp excels in hybrid infrastructure monitoring and affordability.

Features: Splunk offers excellent data integration and customization features, enabling rapid log searching and creating comprehensive dashboards for detailed analysis. It is known for its reliable application performance monitoring, ideal for cloud-native environments. OpsRamp provides standout ITSM and hybrid infrastructure management, alongside easy dashboard creation. Its predictive analysis and event correlation deliver a holistic view of IT operations.

Room for Improvement: Splunk is criticized for its high cost and complex log navigation, suggesting a need for better scalability and integration processes. Users desire more advanced network monitoring and simplified documentation. OpsRamp could enhance process automation and dashboard customization, address false alerts, and improve patch management and user interface to meet user expectations.

Ease of Deployment and Customer Service: Splunk supports flexible deployment models including hybrid solutions, but its technical support, while generally responsive, can improve in speed and user guidance. OpsRamp focuses on public cloud deployment with straightforward integration. Its customer service is praised for being accessible and helpful, facilitating smooth issue resolution.

Pricing and ROI: Splunk's premium pricing reflects its extensive feature set but can be costly due to its data volume-based pricing model. Nevertheless, users report significant ROI via improved incident response. OpsRamp is more budget-friendly, offering bundled licensing for integrated IT management, which enhances ROI with streamlined processes.

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Buyer's Guide
OpsRamp vs. Splunk Observability Cloud
September 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
OpsRamp enhances efficiency with 90% alert reduction, 70% task automation, improved productivity, straightforward licensing, and realistic expectations.
Sentiment score
7.0
Organizations saw improved visibility, productivity, and efficiency, with reduced downtime and costs using Splunk Observability Cloud, enhancing KPIs.
It is important to stick with available features and provide customers with clear, precise details about what can and cannot be done to avoid anomalies.
I find the licensing model convenient and clear enough, and I have seen a return on investment with OpsRamp.
For more quotes and insights, download the OpsRamp report
Using Splunk has saved my organization about 30% of our budget compared to using multiple different monitoring products.
Anyone working in front-end management should recognize the market price to see the true value of end-user monitoring.
I have definitely seen a return on investment with Splunk Observability Cloud, particularly through how fast it has grown and how comfortable other teams are in relying on its outputs for monitoring and observability.
For more quotes and insights, download the Splunk Observability Cloud report
reviewer2732427 - PeerSpot reviewer
NK
Sathis-Kumar - PeerSpot reviewer
ES
Taiwo Ige - PeerSpot reviewer
 

Customer Service

Sentiment score
5.4
OpsRamp's support excels in responsiveness and expertise but faces language barriers and desires for dedicated teams.
Sentiment score
6.8
Splunk Observability Cloud support is generally responsive but can be slow, with improvement needed, especially in the APAC region.
Having a dedicated firefighter team for each MSP would be beneficial.
For more quotes and insights, download the OpsRamp report
On a scale of 1 to 10, the customer service and technical support deserve a 10.
They have consistently helped us resolve any issues we've encountered.
They often require multiple questions, with five or six emails to get a response.
For more quotes and insights, download the Splunk Observability Cloud report
reviewer2732427 - PeerSpot reviewerreviewer2755917 - PeerSpot reviewer
JB
AL
 

Scalability Issues

Sentiment score
7.1
OpsRamp offers scalable solutions for user management and monitoring, though it received moderate ratings due to some connection challenges.
Sentiment score
7.6
Splunk Observability Cloud is scalable and flexible but can be costly, with challenges in data ingestion and implementation.
No quotes available
For more quotes and insights, download the OpsRamp report
We've used the solution across more than 250 people, including engineers.
As we are a growing company transitioning all our applications to the cloud, and with the increasing number of cloud-native applications, Splunk Observability Cloud will help us achieve digital resiliency and reduce our mean time to resolution.
I would rate its scalability a nine out of ten.
For more quotes and insights, download the Splunk Observability Cloud report
AL
Lalatendu Swain - PeerSpot reviewerSathis-Kumar - PeerSpot reviewer
 

Stability Issues

Sentiment score
6.9
OpsRamp is stable and low-maintenance, with minor scaling issues, often rated higher for stability than competitors like SolarWinds.
Sentiment score
7.7
Splunk Observability Cloud is highly stable, rated 8-10/10 for reliability, with minor issues usually from user configurations.
No quotes available
For more quotes and insights, download the OpsRamp report
I would rate its stability a nine out of ten.
We rarely have problems accessing the dashboard or the page.
Unlike NetScout or regular agents for APM, RUM has many problems during the POC phase because customer environments vary widely.
For more quotes and insights, download the Splunk Observability Cloud report
MM
AL
ES
 

Room For Improvement

OpsRamp needs improvements in ITSM maturity, user interface, automation, alert accuracy, support, and AIOps capabilities to stay competitive.
Splunk Observability Cloud requires improved integration, scalability, cost-effectiveness, ease of use, monitoring features, customization, and enhanced customer support.
Technical support should be improved.
For more quotes and insights, download the OpsRamp report
The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders.
The next release of Splunk Observability Cloud should include a feature that makes it so that when looking at charts and dashboards, and also looking at one environment regardless of the product feature that you're in, APM, infrastructure, RUM, the environment that is chosen in the first location when you sign into Splunk Observability Cloud needs to stay persistent all the way through.
There is room for improvement in the alerting system, which is complicated and has less documentation available.
For more quotes and insights, download the Splunk Observability Cloud report
NK
Taiwo Ige - PeerSpot reviewerSarah Van Zee - PeerSpot reviewer
MM
 

Setup Cost

OpsRamp provides an economical, clear licensing model with annual resource-based bundles, offering cost-effective access to the full platform.
Splunk Observability Cloud offers advanced features but can become costly as data volume and infrastructure needs grow.
it does not strike me as expensive, and the licensing model is clear enough.
For more quotes and insights, download the OpsRamp report
Splunk is a bit expensive since it charges based on the indexing rate of data.
It is expensive, especially when there are other vendors that offer something similar for much cheaper.
It appears to be expensive compared to competitors.
For more quotes and insights, download the Splunk Observability Cloud report
NK
Sathis-Kumar - PeerSpot reviewerErnesto Gutierrez - PeerSpot reviewer
MM
 

Valuable Features

OpsRamp offers robust monitoring, AIOps, integration, and analytics, enhancing efficiency, usability, and insights for hybrid environments.
Splunk Observability Cloud offers seamless data integration, real-time insights, and efficient monitoring, enhancing performance visibility across diverse environments.
I have utilized OpsRamp's capability for predictive analytics, and it has been important in fostering collaboration between my IT and development teams under DevOps methodologies, where applicable.
For more quotes and insights, download the OpsRamp report
Splunk provides advanced notifications of roadblocks in the application, which helps us to improve and avoid impacts during high-volume days.
For troubleshooting, we can detect problems in seconds, which is particularly helpful for digital teams.
It offers unified visibility for logs, metrics, and traces.
For more quotes and insights, download the Splunk Observability Cloud report
NK
Sathis-Kumar - PeerSpot reviewer
AL
MV
 

Categories and Ranking

OpsRamp
Ranking in IT Infrastructure Monitoring
16th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (2nd), AIOps (6th)
Splunk Observability Cloud
Ranking in IT Infrastructure Monitoring
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
70
Ranking in other categories
Application Performance Monitoring (APM) and Observability (8th), Network Monitoring Software (6th), Cloud Monitoring Software (7th), Container Management (7th), Digital Experience Monitoring (DEM) (2nd)
 

Mindshare comparison

As of September 2025, in the IT Infrastructure Monitoring category, the mindshare of OpsRamp is 2.7%, up from 2.5% compared to the previous year. The mindshare of Splunk Observability Cloud is 1.8%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
Splunk Observability Cloud1.8%
OpsRamp2.7%
Other95.5%
IT Infrastructure Monitoring
 

Featured Reviews

Muhammad Umair Gulfam - PeerSpot reviewer
Automates Azure resource monitoring and inventory management but slow with real-time patch status
There is room for improvement in the performance of the product. The main problem is with patch management. The actual problem we're facing is with the patch management feature. It's not real-time, which creates inconsistencies. The machine might say there are no updates available, while the OpsRamp agent reports that everything's patched. It's a mismatch. We recently started a new marketplace for clients where we manage patch management. We try to share knowledge with OpsRamp, but they don't have a rapid process for product enhancements. Our main pain point is the lack of engagement from the product team. If someone from OpsRamp could discuss our concerns, work on future enhancements, or even give us an estimated timeline (ETA), it would be a huge improvement.
Read full review
Taiwo Ige - PeerSpot reviewer
Alerting improves incident response across teams and enables faster awareness before customer impact
Splunk Observability Cloud could be improved in terms of integrations with more technical add-ons, such as Zoom. Although they have one with Zoom, it's not available in the cloud, so having that feature would be beneficial. Essentially, Splunk should continue expanding to create easier ways to ingest logs from different products. The out-of-the-box customizable dashboards in Splunk Observability Cloud are very effective in showcasing IT performance to business leaders. However, there are aspects that could be improved, such as linking dashboards to one another. While IT leaders may not drill down, it's crucial to create levels of dashboards for technical users to find root causes, making it effective for stakeholders.
Read full review
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
13%
Financial Services Firm
10%
Healthcare Company
6%
Financial Services Firm
15%
Computer Software Company
13%
Retailer
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise8
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise10
Large Enterprise44
 

Questions from the Community

What do you like most about OpsRamp?
Most features work fine.
See all answers
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
See all answers
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
See all answers
What do you like most about SignalFx?
The most valuable feature is dashboard creation.
See all answers
What needs improvement with SignalFx?
Regarding dashboard customization, while Splunk has many dashboard building options, customers sometimes need to create specific dashboards, particularly for applicative metrics such as Java and pr...
See all answers
What is your primary use case for SignalFx?
The solution involves observability in general, such as Application Performance Monitoring, and generally addresses digital applications, web applications, sites, and mobile applications. I worked ...
See all answers
 

Comparisons

Dynatrace vs OpsRamp Logo
Dynatrace vs OpsRamp
Compared 13% of the time
ServiceNow IT Operations Management vs OpsRamp Logo
ServiceNow IT Operations Management vs OpsRamp
Compared 11% of the time
Datadog vs OpsRamp Logo
Datadog vs OpsRamp
Compared 10% of the time
SolarWinds NPM vs OpsRamp Logo
SolarWinds NPM vs OpsRamp
Compared 8% of the time
LogicMonitor vs OpsRamp Logo
LogicMonitor vs OpsRamp
Compared 6% of the time
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Sentry vs Splunk Observability Cloud Logo
Sentry vs Splunk Observability Cloud
Compared 7% of the time
Observe vs Splunk Observability Cloud Logo
Observe vs Splunk Observability Cloud
Compared 6% of the time
Cribl vs Splunk Observability Cloud Logo
Cribl vs Splunk Observability Cloud
Compared 5% of the time
SigNoz vs Splunk Observability Cloud Logo
SigNoz vs Splunk Observability Cloud
Compared 5% of the time
Dynatrace vs Splunk Observability Cloud Logo
Dynatrace vs Splunk Observability Cloud
Compared 4% of the time
More Splunk Observability Cloud Competitors
 

Product Reports

Buyer's Guide
OpsRamp
August 2025
OpsRamp reportDownload OpsRamp product report
Buyer's Guide
Splunk Observability Cloud
August 2025
Splunk Observability Cloud reportDownload Splunk Observability Cloud product report
 

Also Known As

No data available
Splunk Infrastructure Monitoring, Splunk Real User Monitoring (RUM), Splunk Synthetic Monitoring
 

Overview

OpsRamp is a leading cloud-based digital IT operations management platform. The solution allows your organization to leverage hybrid observability, process automation, and machine learning to modernize IT operations. OpsRamp can handle the speed, scope, and scale of modern IT and can help you drive productivity and business value. In addition, it can help your business manage, monitor, and consolidate your point tools and applications.

OpsRamp Features

OpsRamp has many valuable key features. Some of the most useful ones include:

  • Modern infrastructure monitoring: OpsRamp provides end-to-end visibility across applications, data centers, public clouds, point tools, and more.
  • Intelligent incident management: With this OpsRamp feature, you gain better problem identification, impact analysis, and first response for incidents with a streamlined process. This leads to proactive resolution and automated remediation that natively integrates with your ITSM tools.
  • Modern IT operations management: OpsRamp can help you consolidate your multiple point tools with its modern, SaaS-based IT operations platform. The solution can combine artificial intelligence, hybrid infrastructure monitoring, incident remediation, and service and topology mapping, so it can easily evolve with your organization
  • Service-centric AIOps: OpsRamp gives you the ability to examine your incidents, establish a tight feedback loop between your different teams, and reduce alert floods. Additionally, the solution enables your organization to deliver quick resolutions by using OpsQ, its artificial intelligence-powered event management engine.
  • Cloud migration: OpsRamp is a true multi-tenant, multi-tier SaaS platform that helps you move more applications and workloads to the cloud faster.
  • Curated dashboards: By using OpsRamp, IT teams can build curated dashboards using PromQL queries. A central dashboard repository can also be created if needed, and dashboards can be reused for shared IT services as necessary.
  • Topology maps: With OpsRamp’s service-aware topology maps, you are able to keep track of your entire hybrid IT infrastructure, enabling you to troubleshoot issues by using real-time dependencies for hybrid services.

OpsRamp Benefits

There are many benefits to implementing OpsRamp. Some of the biggest advantages the solution offers include:

  • Autodiscovery: OpsRamp auto-discovers multi-cloud and on-premises infrastructure across your IT environment and maps it to your IT services.
  • Multi-cloud telemetry and real-time events: The solution captures multi-cloud telemetry and real-time events as they occur so that your organization is able to make data-driven decisions by using the right performance and consumption insights.
  • Take action faster: OpsQ, the solution’s AIOps event management engine, drives faster incident resolution and helps reduce MTTD/MTTR of business-critical services.
  • Improved efficiency: OpsRamp helps deliver IT operations as a service. With the platform, you can automate workloads, manage multi-cloud costs, and see your IT operations become more efficient.
  • Flexible integrations: With OpsRamp, you do not have to get rid of your existing tools. The OpsRamp platform can consolidate them all into one contextual view using the metrics that matter most.
  • Monitoring integration support: OpsRamp delivers monitoring integration support for more than 150 cloud services across the leading three cloud providers: Amazon Web Services, Microsoft Azure, and Google Cloud.
OpsRamp

Splunk Observability Cloud offers sophisticated log searching, data integration, and customizable dashboards. With rapid deployment and ease of use, this cloud service enhances monitoring capabilities across IT infrastructures for comprehensive end-to-end visibility.

Focused on enhancing performance management and security, Splunk Observability Cloud supports environments through its data visualization and analysis tools. Users appreciate its robust application performance monitoring and troubleshooting insights. However, improvements in integrations, interface customization, scalability, and automation are needed. Users find value in its capabilities for infrastructure and network monitoring, as well as log analytics, albeit cost considerations and better documentation are desired. Enhancements in real-time monitoring and network protection are also noted as areas for development.

What are the key features?
  • Log Searching: Efficiently search and analyze logs from various sources.
  • Data Integration: Seamlessly integrate with multiple environments.
  • Dashboard Customization: Tailor dashboards to specific monitoring needs.
  • Monitoring Capabilities: Provides comprehensive insights into application performance.
  • Security Features: Analyze and address security threats across systems.
  • Visualization Tools: Enhance data analysis and system performance optimization.
Why consider this for ROI?
  • Comprehensive Visibility: Gain complete insights into IT infrastructure.
  • Performance Optimization: Improve overall system performance and efficiency.
  • Rapid Deployment: Quick setup to meet organization demands swiftly.
  • Enhanced Security: Strengthen security measures through detailed analytics.

In industries, Splunk Observability Cloud is implemented for security management by analyzing logs from detection systems, offering real-time alerts and troubleshooting for cloud-native applications. It is leveraged for machine data analysis, improving infrastructure visibility and supporting network and application performance management efforts.

Splunk
 

Sample Customers

Epsilon, CloudBrix, GreenPages, NIIT Technologies
Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara
Buyer's Guide
OpsRamp vs. Splunk Observability Cloud
September 2025
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