Netskope Next Gen Secure Web Gateway vs Zscaler Zero Trust Exchange comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Lookout
Sponsored
Average Rating
7.2
Number of Reviews
5
Ranking in other categories
Secure Web Gateways (SWG) (24th), Mobile Data Protection (7th), Cloud Access Security Brokers (CASB) (12th), Threat Intelligence Platforms (18th), Endpoint Detection and Response (EDR) (43rd), Mobile Threat Defense (2nd), ZTNA as a Service (13th), ZTNA (10th), Secure Access Service Edge (SASE) (18th)
Netskope Next Gen Secure We...
Average Rating
8.8
Number of Reviews
13
Ranking in other categories
Secure Web Gateways (SWG) (13th)
Zscaler Zero Trust Exchange
Average Rating
8.4
Number of Reviews
35
Ranking in other categories
ZTNA as a Service (1st), Secure Access Service Edge (SASE) (3rd)
 

Mindshare comparison

As of June 2024, in the Secure Web Gateways (SWG) category, the mindshare of Lookout is 0.4%, up from 0.2% compared to the previous year. The mindshare of Netskope Next Gen Secure Web Gateway is 2.1%, down from 2.7% compared to the previous year. The mindshare of Zscaler Zero Trust Exchange is 4.3%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
Unique Categories:
Mobile Data Protection
7.1%
Cloud Access Security Brokers (CASB)
0.8%
No other categories found
ZTNA as a Service
17.5%
Secure Access Service Edge (SASE)
10.8%
 

Featured Reviews

AP
May 23, 2023
User-focused design makes it easy to understand, and operations running in background provide peace of mind
In any of the discussions that we've had with their technical teams, they have been very knowledgeable and helpful in certain aspects. They have a lot of partnerships, from what we can tell, and that does start to make the waters a little bit murky. They have third parties that provide functionality and there is a concern that we're going to be bounced around between five different groups to get help for a problem. If you describe it incorrectly, all of a sudden you're with a group that can't help you and they have to forward you to another group. They have been very responsive and super helpful when it comes to any of the issues we've identified. Still, that concern about being bounced around between multiple partners detracts from the overall experience.
MohammedZia - PeerSpot reviewer
Sep 19, 2023
Improves organizational security and connects with cloud apps
The tool improves organizational security and makes it more secure.  We can connect cloud apps and monitor them.  Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices.  The tool works on both Mac and Windows. I rate the tool's stability a nine out of…
Kalyani Patil - PeerSpot reviewer
Aug 23, 2023
A costly, cloud-native security platform characterized by its simplicity and user-friendliness
There are many use cases, but primarily we have been utilizing it for cloud and web security purposes The solution offers a simplified network infrastructure and security functions, and it enables secure remote access for the users.  Zscaler SASE provides a wide range of security features such…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"As Netskope is a cloud-based application, it is possible to analyze and distinguish personal and enterprise instances."
"The solution has some useful features, such as microservices. They have sandboxing that allows the prevention, encryption, and remote browser isolation."
"We can connect cloud apps and monitor them."
"Overall, the product is nice, and I like the URL filtering, CASB, and other security stacks like threat prevention."
"Prevents data leakage and protects data."
"The solution's CASB, DLP, and threat protection features are very good."
"There are a lot of features, but the groups that are created for the policy groups available with Netskope are already relevant to any industry. So grouping the policies is the easiest part and a valuable feature."
"The most valuable features of the solution are its three modules, which are SWG, ZTNA, and CASB."
"We don't need to connect anymore. It is automatically connected when you log on in Windows."
"The most valuable feature of Zscaler Private Access is the categorization of the dynamic URLs which keeps the customer's environment protected. The threats and the malware are correctly categorized."
"The most valuable feature of Zscaler Private Access is we do not have to connect to a VPN, it is seamless. It is more convenient for us because we use one agent to cover the internet and VPN access."
"I like the web filtering capabilities."
"The most valuable features of this solution are the CASB solutions, which is protecting their Office 365."
"It is straightforward to set up."
"Users get direct secure access to applications over the internet."
"Zscaler Private Access is a platform that eliminates the complexity of VPN configuration."
 

Cons

"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"Since they have the Netskope client, adding some functionality in the endpoint would be good."
"The accuracy could be improved."
"They should work on marketing material to put out their work with a little more effort."
"The solution lacks a good reporting feature."
"There is room for improvement in streamlining policies. So what happens is that when you apply a specific Netskope policy, you never know the kind of content it will automatically block, or it will allow."
"The initial setup is a bit complex in that it takes a lot of time. In order to get the product to work as you need it to, there is a lot of configuration required."
"Netskope Next Gen Secure Web Gateway needs to integrate IoT, which can help to control devices."
"The solution could improve the features for Zero Trust Network Access. They should add more security components to that module."
"An area for improvement would be the ease of configuration."
"There is improvement in enhancing proper manageability, policies, and logs. So, log management could be improved."
"What could be improved in Zscaler Private Access is its notification. For example, if there's a speed issue, there should be a pop-up that alerts the user about it. If there is a network quality issue, for example, it isn't good enough to connect to, or the network quality is bad, there should be a notification from the solution. Zscaler Private Access also needs improvement in terms of its interface and security."
"It has a limitation, if you are creating a rule or something for a web application or something, you could only add five users, not more than that. Five or four users are only included in a rule. If you want to create a rule for more than five or four users, you have to go through other methods, not particularly with the application. Working within the application with this method would be quite easy as compared to listing a URL or a normal IP address."
"The pricing for Private Access seems to be on the expensive side, and I believe they should consider making it more competitive with other solutions."
"There is some issue while accessing the portal. It takes too long."
"Users report application access or latency issues with Zscaler Private Access."
"The stability could be improved."
 

Pricing and Cost Advice

"In terms of feature performance versus cost, they're a good value."
"The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"The price is average. Because the license is user-based, you can increase it as per the user quantity."
"We pay a licensing fee of $10,000 on a yearly basis."
"The product is cheap."
"The license model is based on the number of users. You have the possibility to have 10,000 users if you wish."
"The solution's overall cost is cheaper than regular web security solutions."
"My company is a Zscaler Private Access partner, so the customers pay for the license fees."
"The technical support is good."
"It has been relatively reasonable for what it does. Some of the additional license costs based on the advanced next-generation firewall functions are quite high, and they should have certain features ready and available as a baseline rather than having to purchase additional licenses for it. Overall, the cost seems reasonable."
"The pricing is expensive and on the higher end. Honestly, in my opinion, it is not worth the price."
"The pricing is quite high, especially when it comes to the gateway."
"Zscaler SASE software is quite expensive compared to other solutions"
"In terms of market positioning, I would describe Zscaler Private Access as offering optimal pricing. Based on our experience, Cato Networks tends to be slightly more expensive."
"Zscaler Private Access can be an expensive solution, depending on the license type you will purchase."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
10%
Financial Services Firm
10%
Government
6%
Computer Software Company
12%
Manufacturing Company
12%
Financial Services Firm
9%
Construction Company
5%
Computer Software Company
18%
Financial Services Firm
11%
Manufacturing Company
10%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Lookout?
The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For ex...
What needs improvement with Lookout?
The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution. More...
What do you like most about Netskope Next Gen Secure Web Gateway?
There are a lot of features, but the groups that are created for the policy groups available with Netskope are alread...
What is your experience regarding pricing and costs for Netskope Next Gen Secure Web Gateway?
I would rate the pricing a four out of ten, where one is cheap and ten is very expensive. It is a cheap licensing fee...
What needs improvement with Netskope Next Gen Secure Web Gateway?
There is room for improvement in streamlining policies. If I compare it with other products, the groups and are a lit...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure ac...
What do you like most about Zscaler SASE?
The most valuable features of Zscaler Private Access are reliability, scalability, and availability.
What is your experience regarding pricing and costs for Zscaler SASE?
Zscaler SASE is quite expensive compared to other solutions. The price is not fixed and it does not include all of th...
 

Also Known As

CipherCloud
No data available
Zscaler SASE
 

Overview

 

Sample Customers

Arrow, Cloudrise, Sainsbury, Evalueserve, Stroock, Apria, Ather Energy, CSA, AVX Corporation Nuna, City of San Diego Case, Genomic Health Case Study, Oak Hill Advisors, MaRS Discovery District.
Siemens, AutoNation, GE, NOV
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG). Updated: May 2024.
787,779 professionals have used our research since 2012.