NetIQ Identity Manager vs Ping Identity Platform comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

NetIQ Identity Manager
Average Rating
7.8
Number of Reviews
17
Ranking in other categories
User Provisioning Software (8th), Identity Management (IM) (15th)
Ping Identity Platform
Average Rating
8.4
Number of Reviews
19
Ranking in other categories
Single Sign-On (SSO) (3rd), Authentication Systems (5th), Data Governance (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (5th), Access Management (3rd), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)
 

Market share comparison

As of June 2024, in the User Provisioning Software category, the market share of NetIQ Identity Manager is 7.8% and it increased by 61.1% compared to the previous year. The market share of Ping Identity Platform is 2.8% and it decreased by 57.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software
Unique Categories:
Identity Management (IM)
2.7%
Single Sign-On (SSO)
12.4%
Authentication Systems
1.3%
 

Featured Reviews

MS
Mar 5, 2024
Offers self-service for both access request management and password management but issues with customer support
From an Identity Manager perspective, we do have role-based access control for a portion of our users. However, the capability is not as mature as what you'd find in other products. It lacks advanced features like the ability to mine tools or make decisions based on the roles assigned to others, offering very basic role management capabilities. The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent. Introducing artificial intelligence to assist people and line managers in understanding what they are requesting or approving would be beneficial, enhancing the capabilities that are currently not as advanced as those in more popular products.
PD
Jan 24, 2024
Offers good support and multifactor authentication
I've been managing it in my company. I am more on the implementation side We implement the MFA feature, multifactor authentication and administrate the application. When it comes to authentication, the focus is always on security. That means using a separate device to verify the user logging in.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The main value lies in the simplicity of implementation, as well as its customized look and feel."
"The most valuable features of NetIQ Identity Manager are the synchronization of different directories, such as Active Directory. We have many Active Directory systems, not only one."
"I like the eDirectory feature."
"It's a very flexible tool, so you can synchronize multiple sources of data and you have multiple connections to various kinds of systems."
"The most valuable features are Password Reset Alerts, Password Sync, and SQL connectors."
"The most valuable feature of this solution has been the ability for us to integrate a lot of external systems, and the automatic transfer of a lot of identity information. Additionally, the customization is very good."
"The access request management has improved significantly in terms of its user interface. What sets it apart from competitors like SailPoint is that it's an event-based solution rather than schedule-based. That's a key differentiator."
"The product is easy to use."
"We use the product to run different reports."
"The solution is stable. We haven't experienced any bugs or glitches."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"It provides ease of connecting all our devices."
"The most valuable feature is multifactor authentication."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"It is a scalable solution...It is a stable solution."
"I like the self-service feature. The 502 and UBP systems are also excellent. PingID's ability to authenticate with SSH, RDP, and Windows login is pretty handy. It covers the entire spectrum of use."
 

Cons

"NetIQ Identity Manager could improve by updating the user portal, it is out of date."
"The solution architecture is somewhat complex. For some components, the necessary resilience is not inherent."
"Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy."
"If it could be operated in such a way that anybody could use it, with just the user interface, and there's no need for programming, then that would be a great improvement."
"The interface is old and outdated, and the design software seems archaic."
"There's no huge thing missing, because it's already comprehensive. Now and then, however, there might be a minor issue."
"We have another system that is using the SAML system, and we also integrate with Active Directory only. If NetIQ Identity Manager can integrate directly, we would not need to use the Active Directory directory."
"It needs some modern features. They should improve and modernize their management interface. It has been created over years and by different persons. You can see different applications, different management consoles for different things. There should be an integrated interface."
"The management console needs to be improved. PingID should revise it."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"PingID would benefit from a better user interface for integration."
"We have encountered instances where it is not easy to do authentication."
"I think that the connection with like Microsoft Word, especially for Office 365, is a weak point that could be improved."
"It has a long way to go until it is a cloud-based solution."
"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."
 

Pricing and Cost Advice

"The solution is quite affordable."
"You just need to be aware that the more systems you connect, the more license fees you have to pay."
"Micro Focus is flexible when it comes to price. The cost varies from customer to customer. There are no additional costs, though. Everything is included."
"The price of the solution is a bit high and could be reduced."
"It would easily help them in getting more market and more customers if more consultants knew about their software. If they could keep it free for schools for teaching purposes, it would be good. I had to pay myself to get it and use it for training. Their competitors are giving it for free. I had to pay for it myself. They are losing market to their competitors."
"I would rate the pricing a two out of ten, with one being low price and ten being high price. It is significantly more cost-effective than the major players in the market."
"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."
"PingID's pricing is pretty competitive."
"The pricing is neither too expensive nor too cheap."
"Ping offers flexible pricing that's not standardized."
"The product is costly."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
14%
Government
9%
Manufacturing Company
7%
Financial Services Firm
26%
Computer Software Company
11%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetIQ Identity Manager?
The most valuable feature of NetIQ Identity Manager for identity synchronization is the ability to provide users with all necessary access on day one through automated provisioning, facilitated by ...
What is your experience regarding pricing and costs for NetIQ Identity Manager?
Identity Manager is more cost-effective for my company. It's a better option compared to more popular products that might require expensive upgrades. I would rate the pricing a two out of ten, with...
What needs improvement with NetIQ Identity Manager?
Areas for improvement are further enhancing the access granting process to reduce time and improve accuracy, as well as ensuring consistency of user information across integrated applications.
What do you like most about PingID?
The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...
What is your experience regarding pricing and costs for PingID?
The pricing is neither too expensive nor too cheap.
What needs improvement with PingID?
The management console needs to be improved. PingID should revise it.
 

Also Known As

Novell Identity Manager
Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ
 

Overview

 

Sample Customers

Sheetz
Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol
Find out what your peers are saying about SailPoint, One Identity, Omada and others in User Provisioning Software. Updated: May 2024.
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