IPsoft vs ServiceNow IT Operations Management comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Turbonomic
Sponsored
Ranking in Cloud Management
4th
Average Rating
8.8
Number of Reviews
204
Ranking in other categories
Cloud Migration (5th), Virtualization Management Tools (2nd), Cloud Analytics (1st), Cloud Cost Management (1st)
IPsoft
Ranking in Cloud Management
58th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
Managed Service Providers (10th)
ServiceNow IT Operations Ma...
Ranking in Cloud Management
9th
Average Rating
8.2
Number of Reviews
35
Ranking in other categories
Event Monitoring (2nd), IT Infrastructure Monitoring (8th), AIOps (4th)
 

Market share comparison

As of June 2024, in the Cloud Management category, the market share of IBM Turbonomic is 7.2% and it decreased by 7.0% compared to the previous year. The market share of IPsoft is 0.3% and it increased by Infinity% compared to the previous year. The market share of ServiceNow IT Operations Management is 1.6% and it decreased by 22.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Management
Unique Categories:
Cloud Migration
12.9%
Virtualization Management Tools
14.6%
Event Monitoring
18.8%
IT Infrastructure Monitoring
2.8%
 

Featured Reviews

KM
Aug 17, 2023
It shows you what you should do, but it can also act on recommendations automatically
Our organization uses cloud-based infrastructure, so everything is metered. You're wasting money if you have a system running but you're not using it. Turbonomic can take that system offline or suspend it. It can also adjust resources so that they're optimal for a particular workload. It gives you visibility and also takes action automatically. Turbonomic offers a single platform for optimizing complex, mixed environments. With APM integration, it can tell you how each application is performing and rationalize the resources to ensure the optimal configuration for performance, so there's no waste. It will make those adjustments for you based on application trends. It covers the complete stack all the way up from your UI down to your core host machine if you're running on a VM or the physical machine if you're running on a device. It tries to ensure consistency and hasn't caused any additional overhead on my applications. The automation features are helpful because engineers no longer need to focus on fixing issues. They can spend their time on innovation and more important things. Right now, a lot of the work is still being done manually. When I get alerts, I send a staff member to make adjustments, but I can't do that in real time. It might take days or weeks to address a ticket. The meter is constantly running while we're waiting to fix that so that money is going down the drain. It's hard to quantify how much time we save using Turbonomic, but it's around 20 percent. I only do analysis and remediation on maybe Tuesday and Thursday. It's not about the time that I waste; it's about the time and cost we can recover. I no longer need to wait until Tuesday. If something happens on the weekend, the tool can fix it on Sunday. It does save time, but the bigger aspect is cost savings. The core expense of our setup is cloud costs, so cloud management is a huge piece of our financial operations. We're constantly looking at cloud spending and ways to make that more efficient.
FL
Mar 20, 2023
Useful integrations; helped us communicate better with teams in other time zones
I usually use two open objects that I need and if any requests come in, I request that the IT guys do it for me As my security department colleague is based in Australia, talking can be difficult because of different time zones. The way this solution has helped us is that it improved our…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pricing and Cost Advice

"The pricing is in line with the other solutions that we have. It's not a bargain software, nor is it overly expensive."
"I have not seen Turbonomic's new pricing since IBM purchased it. When we were looking at it in my previous company before IBM's purchase, it was compatible with other tools."
"It was an annual buy-in. You basically purchase it based on your host type stuff. The buy-in was about 20K, and the annual maintenance is about $3,000 a year."
"You should understand the cost of your physical servers and how much time and money you are spending year over year on expanding your virtual farm."
"Everybody tells me the pricing is high. But the ROIs are great."
"We felt the pricing was very fair for the product. It is in no way prohibitive for larger deployments, unlike other similar product on the market."
"It is an endpoint type license, which is fine. It is not overly expensive."
"Contact the Turbonomic sales team, explain your needs and what you're looking to monitor. They will get a pre-sales SE on the phone and together work up a very accurate quote."
Information not available
"The solution offers yearly licenses and a subscription model for add-on features."
"The price of ServiceNow IT Operations Management is expensive."
"It is expensive. It is around 10 Euros per server per month."
"I would rate the product's pricing a five out of ten since there are vendors who are cheaper."
"It is moderately expensive. The pricing itself and the licensing options are depending on the model and the customization."
"The cost of ServiceNow is much higher."
"There are additional costs, you have to pay more for everything."
"While not entirely sure, I believe the solution costs at least a million dollars annually."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
16%
Manufacturing Company
9%
Insurance Company
6%
No data available
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
11%
Energy/Utilities Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Turbonomic?
I have not seen Turbonomic's new pricing since IBM purchased it. When we were looking at it in my previous company be...
What needs improvement with Turbonomic?
I would like Turbonomic to add more services, especially in the cloud area. I have already told them this. They can a...
What is your primary use case for Turbonomic?
I mostly provide it to my clients. There are multiple reasons why they would use it depending on the client's needs a...
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What do you like most about ServiceNow IT Operations Management?
From my perspective as an asset manager, the most valuable feature of the solution is the configuration management po...
What is your experience regarding pricing and costs for ServiceNow IT Operations Management?
It is moderately expensive. The pricing itself and the licensing options are depending on the model and the customiza...
What needs improvement with ServiceNow IT Operations Management?
The solution needs to add mobilization, where we can connect mobile devices or wireless devices to do wireless scanni...
 

Also Known As

Turbonomic, VMTurbo Operations Manager
No data available
ServiceNow ITOM
 

Learn More

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Interactive Demo

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Overview

 

Sample Customers

IBM, J.B. Hunt, BBC, The Capita Group, SulAmérica, Rabobank, PROS, ThinkON, O.C. Tanner Co.
Accenture
servicenow, TransAlta, NATS, Symantec
Find out what your peers are saying about VMware, Nutanix, IBM and others in Cloud Management. Updated: May 2024.
787,061 professionals have used our research since 2012.