Google Vault vs kCura Relativity comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Google Vault
Ranking in eDiscovery
1st
Average Rating
8.8
Number of Reviews
11
Ranking in other categories
Email Archiving (1st)
kCura Relativity
Ranking in eDiscovery
4th
Average Rating
8.0
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the eDiscovery category, the mindshare of Google Vault is 20.2%, up from 4.9% compared to the previous year. The mindshare of kCura Relativity is 7.0%, down from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
eDiscovery
Unique Categories:
No other categories found
 

Featured Reviews

UV
Jun 27, 2023
A highly scalable solution that provides a seamless experience and enables data retention
I use the product for my organization’s data retention and export. We can get any user’s information from the product if someone needs it. If a user leaves the company, we can export their data and download it in PST or MBOX format Earlier, when we needed any backup, we had to either configure…
Maria Greene - PeerSpot reviewer
Nov 16, 2022
A reliable solution with great searching capabilities and good tech support.
It depends on what you need. If you're a law firm and you have a lot of cases, then RelativityOne might be something to look into. If you're a small business and you're really focusing on small-level reviews, then there might be cheaper options for you. I think RelativityOne, because it is so powerful, can be very difficult to use and there's a lot that can go wrong if you don't know how to use it. In order to get the most out of your subscription, I would definitely recommend having someone who has had experience with it and knows how to work the program if you decide to make the investment. Alternatively, budget for some of the Relativity training classes. I would rate this solution as a ten out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"You can retrieve any type of data; for example, if a user accidentally deletes data, as an admin with access to Google Vault, you can easily restore the deleted data."
"The audit part of the tool is the most useful for me."
"The most valuable features are automatic document and email retention."
"Data retention is very valuable to us."
"Google Vault acts as a great method for retrieving files from Google Drive and Gmail."
"It is a very stable solution...It is a very scalable solution."
"My impression is that the initial setup process is not that difficult."
"Google Vault is a solution we can use for the data export of end-users."
"kCura Relativity is easy to use, and it is reliable."
"There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team."
"Caplets are a very good technical feature."
"The ease of navigation from dock to dock, and that kind of usability, is quite helpful."
"I like Relativity's blackout feature, as well as the Case Dynamics function."
"The initial setup was relatively straightforward."
 

Cons

"Although it does a good job of searching through data and exporting it, I feel that Google Vault should have more export options available to the user. As a reseller, our customers demand a lot from their Google products, and exporting is one area where there's a lot of improvement needed."
"eDiscovery could be improved with additional information and an easier way to retain it."
"The price of the solution could improve and the search could be easier."
"Searching could be improved. There's a lot of limitations when searching with Google Vault."
"The knowledge base is not as in-depth as it should be."
"So, when doing a search, perhaps in some instances when you use terms, the information is not very precise in the sense that I'm not getting what I'm looking for. And in some instances, the information, not all the time, but in some instances, it might not be accurate. For example, when doing a search, if you use too many terms, it might not return any results."
"My personal opinion is that Google Vault could improve if they could have a similar version to Microsoft 365 where you can have an eDiscovery manager account. With this, you can separate a regular person from an organization and just transfer the specific files."
"Google Vault needs to improve its data export timing because sometimes, it takes a very long time to export the data."
"They require more built-in support for some third-party applications."
"I would definitely not recommended it unless you have someone who has had experience with it and knows how to work the program."
"The platform's integration of advanced AI features could further enhance its capabilities."
"There are a lot of bugs on the development side."
"The price per user could be improved. We'd like for it to be more affordable."
"What I dislike about Relativity is that we have to go through the host in order to do productions and loads. It is not a do-it-yourself tool."
 

Pricing and Cost Advice

"Last year, the price was randomly increased and our customers were really facing a challenge around this. Google launched new pricing under different plans, where formerly there were only three plans, and now there are four, each with their own separate usage allowances. I think it's good, though. The basic plan is now the Business Starter plan, and many customers find this plan very convenient and minimal in price. Overall, the pricing for all the plans is good."
"Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to the solution."
"The pricing is fairly cheap."
"Google Vault comes as part of a package deal for us."
"The solution is expensive."
"If you have Google Enterprise, then Google Vault is free to use."
"The pricing is extremely complicated."
"Users are typically charged a fee per user account and a separate fee based on the amount of data processed and hosted."
"They are maintaining the per gigabyte pricing, and it's based on tiers of how much data you host with them."
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Top Industries

By visitors reading reviews
Educational Organization
40%
Computer Software Company
10%
Financial Services Firm
5%
Comms Service Provider
4%
Legal Firm
29%
Computer Software Company
14%
Government
10%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Google Vault?
It is a very stable solution...It is a very scalable solution.
What is your experience regarding pricing and costs for Google Vault?
Google Vault is a cheaply priced product. Monthly payments are to be made towards the licensing costs attached to the solution. There are no extra costs apart from the licensing costs attached to t...
What needs improvement with Google Vault?
It would be great if the product had the ability to export email results directly. Currently, Google Vault offers a print option only if it can export in an email format. The sharing of access or b...
What do you like most about kCura Relativity?
There are a lot of ways to QC your work and save your searches, and we had really good case support from the Relativity team.
What is your experience regarding pricing and costs for kCura Relativity?
Users are typically charged a fee per user account and a separate fee based on the amount of data processed and hosted.
What needs improvement with kCura Relativity?
The platform's integration of advanced AI features could further enhance its capabilities. As AI technology evolves, incorporating it into our document review processes could provide additional ben...
 

Also Known As

No data available
Relativity
 

Learn More

Video not available
 

Overview

 

Sample Customers

Broadcom, Dr. Agarwal’s Eye Hospital, Globeflight, Maven Wave, McClatchy, NII Holdings, Safetec, Sheboygan County
Webb & Tyler
Find out what your peers are saying about Google Vault vs. kCura Relativity and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.