Deepwatch vs Expel comparison

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 18, 2024

We compared Expel Workbench and Deepwatch based on our user reviews across 5 parameters. After reading all of the collected data, you can find our conclusion below.

Expel Workbench and Deepwatch both offer strong threat detection capabilities and user-friendly interfaces. Expel Workbench users appreciate the ease of setup and value for pricing. Deepwatch users highlight the platform's integration with various tools and technologies. However, users have identified areas for improvement in each product, such as customization options, response times, and reporting features.

Features: Expel Workbench excels in automation and real-time visibility. Deepwatch stands out for its superior threat detection capabilities and integration with security tools.

Pricing and ROI: Expel Workbench users have praised its reasonable pricing and flexible licensing options. Deepwatch users find it cost-effective with transparent pricing and worth the investment. The setup costs for Expel Workbench may vary due to its features, while Deepwatch offers a straightforward pricing structure. Expel Workbench impressed users with its ROI, enhancing security operations and efficiency. Deepwatch was praised for profitability impact, efficiency, threat detection, and cost savings.

Room for Improvement: Expel Workbench users suggest improving user interface, reporting features, integration with other platforms, and customer support response times. Deepwatch should enhance customer service, reporting detail, platform performance, integration with tools, training resources, and pricing flexibility.

Deployment and customer support: Expel Workbench and Deepwatch both offer simple and efficient setup processes with user-friendly interfaces and good integration. Customers appreciate Expel Workbench's quick deployment and smooth integration. Deepwatch is also lauded for its straightforward setup and helpful customer service. Expel Workbench stands out for its exceptional customer support, known for being prompt, meticulous, and exceeding expectations. Deepwatch is commended for its promptness, expertise, and efficient problem-solving abilities.

The summary above is based on interviews we conducted recently with Expel Workbench and Deepwatch users. To access the review's full transcripts, download our report.

To learn more, read our detailed Managed Detection and Response (MDR) Report (Updated: June 2024).

Buyer's Guide

Managed Detection and Response (MDR)

June 2024

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Helped 787,779 peers since 2012

Categories and Ranking

Binary Defense MDR

Mindshare comparison

As of June 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.3%, down from 0.3% compared to the previous year. The mindshare of Deepwatch is 0.5%, down from 0.9% compared to the previous year. The mindshare of Expel is 2.4%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Managed Detection and Response (MDR)

Unique Categories:

No other categories found

Vulnerability Management

0.4%

SOC as a Service

22.2%

Featured Reviews

reviewer2176413

System Administrator at a recreational facilities/services company with 51-200 employees

May 4, 2023

It monitors the latest threats and gives me a broader perspective of what's hitting us

Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done. The MDR team contains all their clients' accounts for this type of behavior. Their interface is customizable, but I don't need to tweak it much because it's already fairly intuitive. The dashboard shows all of our endpoints and threat hunting. You can see the false positives on the dashboard, showing the systems getting hit the most. Everything the solution protects is there so I can check everything in about 10 minutes. Integrating Binary Defense doesn't cause a noticeable slowdown in performance. It doesn't interfere with any programs that I've seen so far. Our environment is cloud-based, so no local servers are involved in our everyday endpoint activity. A few servers are in the stadium, and we put agents on them to monitor them. It works great. Binary Defense doesn't interfere with any of it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pricing and Cost Advice

"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."

"After we acquired this platform, we met with a number of different vendors. Binary Defense came in with a proposal that was surprisingly affordable. In fact, we were able to recoup the cost of their services within a short period of time. This is because Binary Defense is able to provide the same level of security as a team of two or three in-house analysts but at a fraction of the cost. As a result, Binary Defense is saving us an estimated $250,000 to $300,000 per year."

"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."

"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."

"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."

"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."

"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."

More Binary Defense MDR pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Healthcare Company

Manufacturing Company

Financial Services Firm

Computer Software Company

17%

Financial Services Firm

14%

Manufacturing Company

10%

Retailer

Computer Software Company

20%

Government

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Binary Defense MDR?

The most valuable feature is reviewing tickets and the notes added by technicians.

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What is your experience regarding pricing and costs for Binary Defense MDR?

Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution ...

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What needs improvement with Binary Defense MDR?

The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhanceme...

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Compared 13% of the time

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Compared 12% of the time

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Product Reports

Buyer's Guide

Binary Defense MDR

June 2024

Download Binary Defense MDR product report

Buyer's Guide

Managed Detection and Response (MDR)

June 2024

Download Deepwatch product report

Buyer's Guide

Vulnerability Management

June 2024

Download Expel product report

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response

No data available

Workbench, Expel SOC-as-a-Service

Learn More

Binary Defense

Deepwatch

Video not available

Expel

Overview

Binary Defense provides a Managed Detection and Response service using an Open XDR strategy that detects and isolates threats early in the attack lifecycle. Expert security analysts in the Binary Defense Security Operations Center leverage an attacker’s mindset, monitoring your environments for security events 24x7x365 and acting as an extension of your security teams. When a security event occurs, Binary Defense analysts triage, disposition, and prioritize the event. Analysts conduct full kill chain analysis and supply tactical and strategic mitigation recommendations to your security team with the goal of increasing your organization’s security posture against the latest adversary threats.

Visit us online at https://www.binarydefense.com

deepwatch delivers results-driven managed security services by extending customers’ cybersecurity teams and proactively advancing their SecOps maturity. Powered by its cloud SecOps platform, deepwatch is trusted by leading global organizations to provide 24/7/365 managed security services.

Expel Workbench streamlines security operations with robust monitoring, alerting, and threat detection. Its user-friendly interface, automated response, and customizable alerts enhance incident management and team productivity. Integration with existing tools and ongoing threat intelligence provides proactive risk mitigation and a cohesive defense mechanism.

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR

Premise Health, Dover, Follett, Genuine Parts Company

Amanda Fennell CSO

Buyer's Guide

Managed Detection and Response (MDR)

June 2024

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We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.