BMC Client Management vs Ivanti Endpoint Security for Endpoint Manager comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

BMC Client Management
Ranking in Endpoint Compliance
7th
Average Rating
8.6
Number of Reviews
7
Ranking in other categories
Mobile Device Management (MDM) (5th)
Ivanti Endpoint Security fo...
Ranking in Endpoint Compliance
6th
Average Rating
8.6
Number of Reviews
7
Ranking in other categories
Endpoint Protection Platform (EPP) (46th), Unified Endpoint Management (UEM) (9th)
 

Mindshare comparison

As of June 2024, in the Endpoint Compliance category, the mindshare of BMC Client Management is 2.1%, up from 1.4% compared to the previous year. The mindshare of Ivanti Endpoint Security for Endpoint Manager is 3.2%, down from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Compliance
Unique Categories:
Mobile Device Management (MDM)
16.7%
Endpoint Protection Platform (EPP)
0.8%
Unified Endpoint Management (UEM)
1.7%
 

Featured Reviews

AA
Dec 6, 2022
Efficient remote control capabilities; compliance features greatly reduced customers' licensing costs
The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool. This can be a pain when it comes to the area of compliance, since you might not have full access to everything running in the organization, including important infrastructural components such as servers and databases. For example, some endpoints may have gotten their software updates from servers not visible to the discovery tool, and this can further impact operations when it comes to patch management. Compare this scenario with the way Red Hat handles patch management: their software is always updated from the main patch providers, so you will always know what is running on the endpoints in this kind of environment. Although their endpoint management has its pros and cons, this is where BMC Client Management is at a bit of a disadvantage and I believe they need to improve on this area. Another area BMC could look into improving is the mobile device side of client management. It has lots of support for Microsoft products in terms of client management, but lacks comprehensive mobile device management support, such as for Android devices.
PA
Dec 6, 2022
Has a good patching feature, shows you an inventory list for each machine, and the support is good, but reporting needs improvement
What needs improvement in Ivanti Endpoint Security for Endpoint Manager is the agent or client troubleshooting because it's a little annoying. You need to troubleshoot whenever there's an error. When there's a problem with the agent, you need to reinstall it, and that's annoying. Another area for improvement in Ivanti Endpoint Security for Endpoint Manager is reporting. It's lacking. A more detailed report about each machine must be added to the solution in the next release. For example, Ivanti Endpoint Security for Endpoint Manager reports should tell you if the agent is up to date, if the security patch is updated, etc. Right now, it's hard to see all the individual machine details. You don't get the complete picture for each machine.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are patch management and software license management."
"One feature I like, that was especially valuable during the pandemic, is remote control. Remote control grants administrators and support personnel access to the laptops and PCs of employees (who might be working from home) in order to fix any issues that come up as and when they come up, even without having to wait for a support request."
"BMC Client Management is a stable solution and one of the best in the market. It allows me to manage all recipe endpoints, including iOS, Android, Linux, Unix, and Windows, all within the same solution."
"The inventory and patch management tools are very valuable."
"The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time."
"The support from BMC Client Management is very good."
"It's a scalable solution. We have deployed it for customers using 3000 nodes to those using 300,000 nodes."
"The best part about Ivanti and Matrix 42 is that they are low-code solution builders with drag-and-drop capabilities regarding service management."
"The most valuable feature of Ivanti Endpoint Security for Endpoint Manager, which my company mainly uses, is patching. Another valuable feature of Ivanti Endpoint Security for Endpoint Manager is that it allows you to view the inventory list of the different machines."
"It provides security features for unified endpoint management."
"Patching and remediation are the strongest features."
"The key differentiator is that it manages mobile devices and laptops in the same console. Windows and Linux are on the same console. This is the only product that does this. It's really the best in the industry."
"The most valuable features of the solution are accessing the data through the mobiles and meeting with the compliance for security best practices."
"The solution's most valuable features are its patch management functionality and provisioning."
 

Cons

"In BMC Client Management, I would like to see more features for executing commands remotely. For example, with SAP, there isn't the capability to execute all the commands available in the console. The latest version includes more endpoints, but they do not cover everything the operations team needs. Additionally, I think improving the hierarchy for managing endpoints is crucial. Extending the endpoint capabilities would be highly beneficial."
"The solution needs to add whitelisting because many customers request it."
"BMC Client Management supports only iOS devices. It would be good if they would support Android as well."
"It would be good if BMC Client Management can perform vulnerability assessment scanning at the endpoint on its own and mitigate that. Then, we wouldn't have to rely on a third party VA tool. I would like to see this application move to being a web-based one."
"BMC Client Management could improve in the area of integration."
"The on-premises version of BMC Client Management has powerful remote control functionality and decent compliance features, but these features both rely on the discovery tool in order to gain a complete set of insights about the endpoint's environment. Now, BMC's discovery solution depends on having an agent installed in each endpoint and sometimes the agent doesn't work properly, making it difficult to get an accurate understanding of the environment (including special topologies) even with BMC's discovery tool."
"The solution does not offer the functionality of remote access to users."
"If I want to integrate the solution with any other solution, pushing the policies from the Ivanti side is a bit tough."
"An area for improvement in Ivanti Endpoint Security for Endpoint Manager is reporting. It's lacking. For example, Ivanti Endpoint Security for Endpoint Manager reports should tell you if the agent is up to date, if the security patch is updated, etc."
"The solution needs a complete overhaul or makeover. It gets stuck sometimes because they're focusing on the cloud UEM stuff rather than paying as much attention to that particular piece. The ease of use could be improved. It combines many different functionalities that you would need multiple servers like SCCM. If I wanted to train people, I’d move to a higher level from an Apache architect. There are five or six different products. So, training functional staff to use the product can be challenging because it can sometimes be cumbersome. Reporting is challenging. We use Avanti extraction to report off an endpoint. We don't use the reporting because of the need for more functionality, granularity, or customization."
"The product's blocking definition needs improvement."
"When you open a new mobile, you automatically come onboard the mobile on the Ivanti platform but it needs some improvements."
"Ivanti Endpoint Security for Endpoint Manager's support provided to its users by the vendor is one area that needs to improve."
"One of the features that Ivanti could improve is patching for non-Windows settings, such as Linux and Ubuntu."
 

Pricing and Cost Advice

"BMC Client Management is a high-priced solution, but given its performance and capabilities, I think it offers great value. I don't have the exact number for the yearly licensing costs. I believe there is an additional cost of around two hundred dollars."
"The solution is low cost."
"To use BMC Client Management they charge annually per node."
"BMC Client Management is a very affordable solution. There is one main server license which I believe is around $1,000 per year, and then there is the license for the actual solution. With the solution license, you can opt for a suite license where you get access to all the features and benefits, or alternatively you can buy any of the five main components of the suite license individually."
"Ivanti Endpoint Security for Endpoint Manager is more expensive than some of the products I've used. It follows module-based licensing, so it would be more costly if you had more modules. Your costs depend on what modules you need."
"The product is expensive."
"On a scale of one to ten, where ten is the highest, and one is the cheapest, I rate its pricing a five."
"The solution is pretty expensive."
"The licensing is based on assets for MDM or EM, where you need one license per asset. The license is annual, and it is not very expensive."
"On a scale from one to ten, where one is low and ten is high, I rate the solution's pricing ten out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Financial Services Firm
10%
Government
9%
Manufacturing Company
6%
Computer Software Company
17%
Financial Services Firm
12%
Government
12%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about BMC Client Management?
The most valuable features of the solution are its patching capabilities and the help it offers when it comes to use cases, like prompting for the reboot after a certain period of time.
What needs improvement with BMC Client Management?
Right now, I don't have anything to say about which areas in BMC Client Management need improvement. The solution does not offer the functionality of remote access to users. From an improvement per...
What do you like most about Ivanti Endpoint Security for Endpoint Manager?
The most valuable features of the solution are accessing the data through the mobiles and meeting with the compliance for security best practices.
What needs improvement with Ivanti Endpoint Security for Endpoint Manager?
The solution is a bit complex. If I want to integrate the solution with any other solution, pushing the policies from the Ivanti side is a bit tough. Since accessing the device through Ivanti has a...
What is your primary use case for Ivanti Endpoint Security for Endpoint Manager?
Our clients use the solution to manage or provide workers or employees access to the entity's data. The solution is very helpful for Mac and Android devices regarding compliance, data breaches, or ...
 

Also Known As

BMC Helix Client Management, Helix Client Management, BMC Fromdistance Mobile Device Management
LANDesk Security Suite, Ivanti Endpoint Security
 

Learn More

 

Overview

 

Sample Customers

Charter Manufacturing
Otkritie Bank, France T_l_visions, MBDA, 21st Century Oncology, Sealed Air Corporation, Granite School District, The Bunker, The MAC Services Group, Adams 12 Five Star Schools District, AlliedBarton Security Services, Mohawk Industries, Sun National Bank
Find out what your peers are saying about BMC Client Management vs. Ivanti Endpoint Security for Endpoint Manager and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.