Adobe Experience Manager vs Office 365 comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Adobe Experience Manager
Average Rating
7.8
Number of Reviews
16
Ranking in other categories
Enterprise Content Management (7th), Web Content Management (3rd), Enterprise Social Software (6th), Digital Experience Platforms (DXP) (1st)
Office 365
Average Rating
8.4
Number of Reviews
54
Ranking in other categories
Content Collaboration Platforms (8th)
 

Market share comparison

As of June 2024, in the Enterprise Content Management category, the market share of Adobe Experience Manager is 2.3% and it decreased by 22.5% compared to the previous year. The market share of Office 365 is 0.5% and it decreased by 66.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
Unique Categories:
Web Content Management
12.0%
Enterprise Social Software
0.8%
Content Collaboration Platforms
3.4%
 

Featured Reviews

Gaurav Mishra - PeerSpot reviewer
Oct 7, 2022
Feature-rich, with a straightforward GUI, and an analytics dashboard that shows you the traffic source, number of clicks and impressions, etc.
I haven't seen any areas for improvement in Adobe Experience Manager as it's a full-fledged CMS tool, and Adobe is already working on enhancements for the solution. Adobe is working to make Adobe Experience Manager more valuable and easier to use for any user, even non-technical ones, through multiple components and templates. Day by day, Adobe provides the latest update to Adobe Experience Manager, and if my team needs any particular change, it just needs to be reported to the Adobe team. As Adobe Experience Manager has a broad scope and a lot of use cases and features, it's a solution that requires some time and effort from you in terms of learning, especially if you're implementing it for different clients, which could be an area for improvement.
LB
Jul 8, 2021
Great vulnerability insights, offers very impressive cash savings, and offers great information security tools
It seems like every other week when we log into the administrative portals, it doesn't matter which one, it could be the active directory portal, it could be the exchange admin center or SharePoint admin center, it seems like Microsoft is consistently updating with new versions of the admin centers, which can be frustrating. This is due to the fact that, if you haven't been on in a while, sometimes it takes a good hour or two to reorient yourself -especially when you're trying to find a setting. We went through an assessment about four months ago and I had the hardest time finding certain settings in my baselines. Just being able to demonstrate something as simple as an audit log, when they move things around, can be challenging. It seems like at least once or twice a month. It gets a little confusing. On the endpoint protection side, they've done a merge with both our security center and their compliance center. You can do multiple things from doing the same thing, however, for multiple admin sites. You get used to like one and then it takes you to another. It gets a little cumbersome or confusing as the outlays are different, the menus are a little bit different. That's one of my biggest gripes about it. Sometimes, if we have a user that is doing some work from home, for example, and they're not on their corporate laptop and they're on their regular laptop, or vice versa, and they have like a personal Office 365 license, they sometimes conflict with each other, which then puts the person into an authentication loop, which basically means they can't access their stuff properly. We're running into that problem, actually, with one of our users right now. For some reason, there were three different Office products that were loaded on there. A regular Office 365, Office 365 Business, and then Office 365 Enterprise. How all three of them got on there, we're not quite sure. He can open up some of his documents normally that are stored on his machine from the OneDrive, yet, when they try to open up documents that are in SharePoint, every now and then, depending on the updates that are pushed out by Microsoft, they can't open up the documents. At that point, you kind of like have to uninstall or do an online repair of the Microsoft Office itself, and then re-install it. Due to this issue, you're losing productivity time. This guy just happens to be our corporate recruiter. We're losing time with him being able to look at resumes and stuff like that, or look at qualifications or statements of work and stuff like that. We've been working for about two hours and yeah, I mean, he can download the document and open it up, but he can't actually open it up while it's in SharePoint. When you don't have that, when you lose that capability, especially like when they're working on proposals and when time is of the essence, it can become a big issue. Sometimes when the software pushes security patches it breaks, Windows wide.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Adobe Experience Manager is quite a powerful product that you can use to design files and export them."
"If you want to use content in a mobile application and you want the content in some other application, you can simply expose it from the CMS to different clients or different systems. It's easy. On top of that, the technology underlying AEM is open-source and is very powerful like Apache Sling and JCR."
"Easy to work with the solution."
"I like the native applications such as Adobe Target, Adobe Analytics, and Adobe Experience Platform. Because of these, it's very easy to connect and obtain reports on how my website is doing, how many have visited it, how frequently, etc. The multiple publisher concept is one of the best parts of this solution."
"I've used several CMS tools, but Adobe Experience Manager is feature-rich, especially for web security and content management. It's more efficient to manage content on Adobe Experience Manager, and you can do a lot with it, such as updating content at any time, and on any platform, even from mobile or tablet. Adobe Experience Manager is still getting updated daily, and it's the best CMS tool in the market for me. I like that you can manage assets in Adobe Experience Manager. I also like that the solution has an analytics dashboard that shows you where the traffic comes from, how many clicks come from a specific location, the number of clicks and impressions, etc. Adobe Experience Manager can be accessed by other teams, for example, the digital media department of my company, so the solution can be used and updated per each team's requirement. Adobe Experience Manager is more than just a web developer tool, as it also allows visibility tracking and has other uses. I also like that the GUI for Adobe Experience Manager is straightforward and catchy. It has separate folders and icons, so using Adobe Experience Manager isn't tough. The solution is straightforward to use and handle."
"It is easy to learn. You don't need to be an advanced Java developer."
"Adobe Experience Manager is a content management system, and we use it to create and manage a website."
"As an email provider, I believe Office 365 is the best email provider."
"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."
"Most of the work that seems not to work offline works perfectly with Microsoft Office 2013, like converting a Word document to a PDF file."
"The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved."
"Adaptable solution with a good interface. It's easy to set up and easy to use."
"The products are quite simple for the end-users to use, the up-time is very good, the product is practically maintenance-free, and the multi-layer security is excellent from the security standpoint."
"I like all of the features."
"It has more features than somebody would expect, and it is worth taking a deeper look into the features available."
 

Cons

"Programming model could be improved, it's a monolithic solution."
"I haven't seen any areas for improvement in Adobe Experience Manager as it's a full-fledged CMS tool, and Adobe is already working on enhancements for the solution. Adobe is working to make Adobe Experience Manager more valuable and easier to use for any user, even non-technical ones, through multiple components and templates. Day by day, Adobe provides the latest update to Adobe Experience Manager, and if my team needs any particular change, it just needs to be reported to the Adobe team. As Adobe Experience Manager has a broad scope and a lot of use cases and features, it's a solution that requires some time and effort from you in terms of learning, especially if you're implementing it for different clients, which could be an area for improvement."
"Tool-wise, the Adobe Experience Manager support team is not very responsive when the user face issues in AEM as a Cloud Service."
"The latest trend is to render everything in the client-side framework. For example, SPA or single page application. This is a feature that needs improvement. The cloud deployment pipeline needs to be improved as well."
"In comparison to other CMS products, Adobe Experience Manager is missing some capabilities such as proper versioning or a better versioning system and backend connectivity. If something is deleted in AEM, the user cannot recover it. You have to call technical support, and they will need to recover the whole instance. So, it's really difficult. For example, if you delete a page, you cannot recover it. There should be an option to recover it. In AEM, you have to go to the previous state of the instance itself or the virtual machine, and you have to restore everything, which is not good."
"Adobe Experience Manager's pricing could be improved."
"The solution's pricing and stability could be improved."
"Sometimes the configurations of the error troubleshooting are pretty problematic and there are a lot of issues that happen even if you follow the step-by-step guides. They can work on fixing this issue. If there are a lot of issues in your Windows or your Office or anything, you restart your PC and it works. They need to get rid of this need."
"I would like to see the macro functionality in Excel made simpler."
"I started working a lot on Microsoft Teams and I find it a bit vast. It should be divided out a bit so that someone can use it for basic functionality, like audio, video, and calls. Then, if someone wants more advanced functionality for file sharing and team creation, and so on, they could use a separate app."
"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."
"Improvements can be made to the products generic offering. It's not customized for health care. It doesn't understand the meaning of health care related concepts. Providing a greater degree of industry specificity would make the tool much more unique and valuable."
"The security should be improved."
"Performance-wise, Office 365 needs a lot of bandwidth. The problem is, the solution requires very high bandwidth and internet usage. Meaning, the desktop application consumes a lot of internet data. Sometimes, when the connection is slow, it won't work and it won't load. This is an area for improvement for Office 365."
"The online applications have limited functionality compared to the local applications."
 

Pricing and Cost Advice

"Users have to pay a yearly licensing fee to use the solution, which is highly-priced."
"It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."
"There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."
"The price of Office 365 is very expensive."
"Licensing, billing, and accounting are available from the management interface."
"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."
"We have a license to use this solution. We have an E3 license which covers many different solutions."
"The pricing is high and has actually caused us to limit the number of licenses we purchase due to budgeting."
"​The pricing/licensing is easy to manage."
"The pricing is not really high, but one can get the software with the license key for free."
"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."
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Top Industries

By visitors reading reviews
Educational Organization
41%
Financial Services Firm
11%
Computer Software Company
9%
Manufacturing Company
4%
Educational Organization
77%
Computer Software Company
3%
Financial Services Firm
3%
Government
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Adobe Experience Manager?
It is easy to learn. You don't need to be an advanced Java developer.
What needs improvement with Adobe Experience Manager?
Area of improvement for Cloud Service: For the last four years, I've been working on AEM as a Cloud Service. I feel the tool has all the features needed for production, but the problem is with skil...
What is your primary use case for Adobe Experience Manager?
It's a powerful content management system – there's really no competitor in the market right now. The main use case is digital marketing. For example, if you have offers you want to publish immedia...
What do you like most about Office 365?
The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved.
What is your experience regarding pricing and costs for Office 365?
I’m not sure of the exact cost. In the past, it might have been free. However, now, people do need to pay in order to use it. I would put the pricing around two out of five. It's not the cheapest p...
What needs improvement with Office 365?
Office 365 could be easier to use at first. Tutorials are needed to know how to use the solution.
 

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud
Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1
 

Learn More

 

Overview

 

Sample Customers

Metra
Me & the Bees Lemonade
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