N-able N-sight Remote Monitoring & Management vs SolarWinds NetFlow Traffic Analyzer comparison

"I'm really happy with the background remote access, which allows me to easily change system internals such as registry keys and silently execute commands using the command prompt in the background. This kind of remote access makes it easy for us to do our jobs without getting in the customer's way."

"I like being able to get a picture of what's happening on a computer. I can just click on it, and I can see the CPU usage and the memory usage and what services and programs are currently running. I can connect remotely to a computer. All these are very useful."

"We like that this solution is in real-time, it gives us real-time monitoring."

"The most valuable aspect of N-able Remote Monitoring & Management is it provides an all-in solution for the different solutions."

"The most helpful feature is script deployment because we can create whatever we want to deploy on our devices. This works in a cloud environment, where we previously relied on Active Directory. Since the start of the COVID outbreak, all the staff members began working from home, and most of the people there did not use the VPN to transfer the policies."

"The solution is user-friendly."

"Remote support has been very handy. It also lets us know if there are failing hard drives or Windows issues."

"The details and the reports they provide are what I like, especially the details for almost the whole computer and the OS type."

"The most helpful feature of SolarWinds NetFlow Traffic Analyzer is bandwidth analysis, which lets you see who's hogging your network."

"The bandwidth monitoring functionality is one of the most important features for our customers. When the customer notices that their bandwidth usage is too high for some reason, they will use the traffic analysis within SolarWinds NTA to identify which protocols (e.g. HTTPS) or applications are using up the bandwidth."

"They have instructional videos and other information available on the site to assist you with learning it."

"It doesn't cost too much."

"The dashboard alerts me when a critical device goes off the network."

"The performance analysis is a valuable feature. With the performance analyzer, we can see the realtime monitoring, the realtime performance, and historical performance on specific components like virtualization storage, CPU, servers and network equipment."

"The most valuable features are the bandwidth analyzer, the monitoring, the network analyzer, it has overall good performance, and an easy deployment."

"The solution helps manage networks."

"The product looks a bit old-fashioned."

"The alerts and reporting could be done a little more clearly. They are quite cryptic, and quite often, we seem to get a lot of reports just for a computer rebooting or going offline for a couple of minutes, which doesn't seem like it's that big of a deal. Reporting could be refined and improved, and they can make it easy to decipher the reports."

"The SentinelOne integration is not great."

"The reporting could be more customizable. RMM pulls a vast amount of data, but you need to filter through it to get a decent executive report each month. I'm pulling reports all day through the XML file and such to get the information our executive needs. They don't want a 34-megabyte Excel spreadsheet, but the overview only provides limited information, like a basic breakdown."

"There are disconnection issues sometimes."

"It would be great if the pricing model could be improved and the solution was more affordable."

"What could be improved in N-able N-sight Remote Monitoring & Management is the reporting, in particular, the reporting interface and the report generation method. Currently, I don't find it easy to run reports on the solution. Every time, if I want a report on a Windows vulnerability because a client requested that report, I find the process difficult. For example, out of one hundred PCs, I need to get a report on how many PCs have not been updated to a specific patch level. I need to give that report to the CTO or CEO of a particular client organization, and as running the report on N-able N-sight Remote Monitoring & Management isn't easy, sometimes, that makes me doubt the validity of the generated report as well. It depends on each case because I do find some reports to be genuine and 100% correct, but most of the time, I have to ask for help from other engineers, and even collaborating with another engineer to run reports isn't that easy, so reporting needs improvement in N-able N-sight Remote Monitoring & Management. Another room for improvement in the solution is patch management. The user-friendliness of the Take Control feature in N-able N-sight Remote Monitoring & Management also needs improvement, particularly when it's used on multiple computers or displays. Switching between displays isn't as user-friendly on the technician side, so that could be improved by letting you see all displays or monitors all at once, or on a single display, rather than needing to switch from one display to another. As Take Control is on a Windows agent, or running on a client-end device, that feature of N-able N-sight Remote Monitoring & Management could be improved as well. An additional feature I'd like to see in the next release of the solution is a mobile application, though I'm not familiar if that's already available. As an IT MSP, sometimes I have on-call jobs, and I don't always want to look at the mailbox to see if there's any alert triggered from the devices. If N-able N-sight Remote Monitoring & Management has a mobile application that would allow my team to get push notifications whenever there's downtime or issues, then that would make the solution more reliable. I'd like to get an alert that would pop up from my mobile device, so it would be pretty easy to keep an eye on alerts, and I won't have to check my inbox every time."

"I would like to see notifications sent with SMS."

"The pricing is expensive."

"NTA's documentation for the implementation phase needs some enhancement."

"It is a scalable solution, but it is costly to scale. Therefore, I would rate scalability at eight out of ten."

"I would like to see more training videos and additional material for learning how to use this solution."

"They should work on the configuration of the Log Analyzer feature."

"What needs improvement in SolarWinds NetFlow Traffic Analyzer is performance because sometimes, my team struggles too much for the solution to perform correctly for a specific deployment in my organization. Having a more detailed view in SolarWinds NetFlow Traffic Analyzer is another area for improvement, but that's more part of the protocol than the actual solution."

"An area for improvement in SolarWinds NetFlow Traffic Analyzer is application visibility because some applications aren't being recognized correctly. You can see applications such as Facebook and YouTube, but SolarWinds NetFlow Traffic Analyzer needs to have more visibility into more applications. Currently, SolarWinds fails to detect more powerful applications, such as Zoom and Teams. If SolarWinds NetFlow Traffic Analyzer can recognize every application and be able to report on each in terms of bandwidth, then that would be good. This is what I'd like to see in the next release of the solution."

"I would like to see better customization capabilities."

"The product is fairly priced."

"As I'm not part of the procurement team and because I'm 100% technical, I'm not that familiar with the costs associated with N-able N-sight Remote Monitoring & Management, but I can say that in my location, particularly here in Sri Lanka, it's more expensive than other RMM solutions. I'm working for an Australian IT MSP, and over there, the solution isn't as expensive, but where I'm located, it is, so this is the reason why sometimes, clients don't go with N-able N-sight Remote Monitoring & Management. Licensing cost is also the reason why my organization is looking into Kaseya RMM. My current organization merged with another organization that's using both Kaseya RMM and Connectwise."

"The solution is not very expensive."

"We use SolarWinds RMM on a pay-as-you-go monthly basis, so the cost can be highly variable because it depends on a few factors such as how many devices you need to support and what extra features you want to use. The more devices you have, the more you'll pay, and the same goes for extras."

"Out clients pay monthly for the license of N-able Remote Monitoring & Management."

"It's expensive and out of our budget."

"There is a license required for this solution."

"I haven't paid a whole lot of attention to that since I set it up. It has per-user licensing. If I remember it correctly, it worked out to about $10 a month per user. There were no additional costs. It was pretty straightforward and simple."

"The price of this solution is exceptional."

"For our environment, we pay approximately $25,000 USD yearly."

"The pricing is reasonable."

"SolarWinds' pricing structure is the primary reason why some customers opt for another solution such as ManageEngine NetFlow Analyzer. In NTA, you are charged per port, meaning that if you have a 24-port switch you will be charged for 24 individual nodes. ManageEngine NetFlow Analyzer, on the other hand, charges per switch, such that if you add a switch, the entire switch will count as one single node."

"While the pricing is fair, it could be better."

"Pricing for SolarWinds NetFlow Traffic Analyzer is very high. I have a customer that needs the solution but doesn't have the budget for SolarWinds NetFlow Traffic Analyzer because the problem is that you can't use the solution only. You have to buy requirements such as the SolarWinds NPM first, and some companies don't have the budget for all the required components and modules. SolarWinds NetFlow Traffic Analyzer can cost up to $10,000, and some customers don't have that budget. Another product has all the modules that SolarWinds NetFlow Traffic Analyzer has, with a very low price, that can be a replacement, which is ManageEngine NetFlow Analyzer. PRTG is another solution that can replace SolarWinds NetFlow Traffic Analyzer."

"The solution's licensing is high-priced."

"We pay yearly, and we are happy with its price."