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Fortinet FortiProxy vs Zscaler Internet Access comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), ZTNA as a Service (10th), Secure Access Service Edge (SASE) (9th)
Fortinet FortiProxy
Ranking in Secure Web Gateways (SWG)
10th
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Zscaler Internet Access
Ranking in Secure Web Gateways (SWG)
2nd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
Internet Security (2nd)
 

Mindshare comparison

As of July 2025, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 2.1%, up from 1.7% compared to the previous year. The mindshare of Fortinet FortiProxy is 5.5%, up from 4.9% compared to the previous year. The mindshare of Zscaler Internet Access is 14.8%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
Emmanuel Dasho - PeerSpot reviewer
Ease of configuration and seamless integration enhance operational efficiency
The App Control feature in the Fortinet FortiProx * Deep Packet Inspection (DPI): FortiProxy analyzes traffic at the application layer to detect applications even if they use non-standard ports or are encrypted. * Application Signatures: Uses FortiGuard’s application signature database (constantly updated) to recognize thousands of applications. * Policy Enforcement: You can create policies to Allow, Block, Monitor, or Shape (QoS) based on application type, category, or specific apps.
AshwaniTyagi - PeerSpot reviewer
Offers good reliability and availability to users
Sometimes, cost is one component that customers complain about, especially if they compare it with some of its competitors. Zscaler's pricing seems to be a bit on the higher side. I think the pricing model is also something that the tool can probably look into to optimize or improve for the customer so that it can be a competitive tool commercially. The solution's technical support needs to be improved, especially by offering a better support structure for different geographical areas.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would definitely recommend iboss for web filtering purposes to other organizations or individuals."
"iboss has significantly lowered the number of security incidents. It is crazy how much it blocks and how much it is aware of the outside danger."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"It was a very easy product to install. It can be deployed very fast."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"I liked the tool's ability to provide detailed access control. For example, we could allow users to watch YouTube videos but not post comments. This level of control wasn't available in FortiGate."
"It is a really stable solution."
"The solution's stability is good."
"The tool's most valuable feature is traffic inspections."
"We can use Fortinet FortiProxy configuration for your network."
"It helps to secure the networks at the DNA level and ensure proper identification and filtering of DNS traffic."
"It seamlessly integrates with various security products, enhancing threat intelligence and improving indicators of compromise."
"The most valuable feature is intrusion prevention (IPS) and antivirus profiles. These features help control user activity, ensuring that they access only permitted websites and protects from downloading viruses."
"The initial setup is very straightforward."
"I would recommend Zscaler Internet Access due to its ease of use and deployment, with a user-friendly interface."
"The most valuable feature is bandwidth control."
"The solution’s customer service is good."
"One on the main benefits is protection all time from anywhere."
"Tech support is good."
"The solution offers a distributed organization to master and to control all of the endpoints."
"In terms of management and visibility, there is a single panel where you can configure the policies for your entire organisation worldwide."
 

Cons

"For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company ExxonMobil."
"Its pricing could be better."
"Sometimes when you call in support, you get someone who is just following a sheet. It feels like a runaround. You feel that you are running into that support wall."
"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Fold that in with the risk intelligence they're getting from all of the different subscriptions they are a part of. Now, these security companies subscribe to things like emerging threats, databases, etc. You can fold all this intelligence to decide what's happening on an endpoint. I would love to see them start moving into that space. That would compete directly with Microsoft. Maybe that's why they haven't. Having that ability native within the solution would be great. The other area in which I would love to see improvement is more detailed descriptions of why they block websites."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern."
"Fortinet FortiProxy should integrate AI/ML technologies. Its pricing needs to be more flexible."
"I see that the solution's interface is not in French...It would be good for our company if we could have the tool interface in French."
"The tool's most valuable feature is its granular access control. For example, users can browse the main site if you allow access to Amazon, but it stops them from visiting secondary Amazon websites without specific permission. This granular control is really helpful."
"Its power supply process for some of the proxies needs improvement."
"Its web filtering capabilities could be improved."
"Integration with existing infrastructure was generally easy, especially if you had tools like LDAP. However, I had to go through a lot of documentation as it was my first time working with a proxy server. We did experience some issues with certain web applications not working properly after implementing Fortinet FortiProxy."
"Fortinet FortiProxy should improve by adding more documentation and guides."
"For IT administrators and managers, the reporting features are the main issues that should be addressed in order to improve the performance, security, and effective utilization of the product."
"The solution's pricing is on the higher side. It would be better if it could be lower."
"The deployment process of Zscaler Cloud Connector needs to be more user-friendly."
"Zscaler Internet Access could improve by adding a VPN feature."
"The pricing is an issue. It is expensive if you have all of your users in the same location. It is expensive compared to other firewalls on the market."
"In every cloud service in the world, you have multiple upstream internet providers to create diversity so that if one of your providers fails, your network just continues. In South Africa, there is only one upstream provider, and that's not right. That that's a problem."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
"One thing that needs to be improved is their presence in China. I'm not sure if that's a Zscaler thing or if it's a problem with all vendors in this space, but it would be nice to have better coverage in China. This concern is a common one for vendors across the board when dealing with the Chinese market."
"Technical support could be better."
 

Pricing and Cost Advice

"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is probably in line with other solutions, but I do not deal with the financial side."
"It is expensive compared to one of its competitors."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"The overall pricing for iboss is very competitive and transparent."
"It can be considered expensive, with a limited lifespan and support that eventually requires updating to newer solutions."
"It offers a more cost-effective solution than alternatives like FortiMail, FortiGate, and various Barracuda devices."
"It is a cost-effective solution."
"The solution is neither too expensive nor very cheap."
"Price-wise, Fortinet FortiProxy is moderate - not the highest among competitors, but not cheap either."
"The tool's pricing is in the middle."
"We have found the solution to be expensive."
"The price is competitive. It's not cheap and it's not expensive."
"The pricing for Zscaler Internet Access could be made cheaper."
"Roughly, we might spend $70,000 a month on the solution. We don't pay for anything beyond the standard licensing fee."
"The solution is a little bit expensive. On a scale of one to five, I would rate it as a three."
"​Be aware that you will need to invest some time and money to adapt your environment for Zscaler (traffic redirection, software deployment, authentication, etc).​"
"ZIA follows a subscription model pricing and charges you based on the number of users. I would say its price is good."
"It is a few pounds per user per month."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Computer Software Company
14%
Financial Services Firm
13%
Government
9%
Manufacturing Company
7%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
10%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What do you like most about Fortinet FortiProxy?
The tool's most valuable feature is traffic inspections.
What needs improvement with Fortinet FortiProxy?
One issue is the limitation in using Fortinet FortiProxy for remote users, as it requires users to be members of the ...
What advice do you have for others considering Fortinet FortiProxy?
Before implementing Fortinet FortiProxy, study your enterprise architecture and know your needs. Consider using the h...
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zs...
Which is better, Zscaler internet access or Netsckope CASB?
We researched Netskope but ultimately chose Zscaler. Netskope is a cloud access security broker that helps identify ...
 

Also Known As

iBoss Cloud Platform
FortiProxy
ZIA
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Information Not Available
Ulster-Greene ARC, BanRegio, HDFC, Ralcorp Holdings Inc., British American Tobacco, Med America Billing Services Inc., Lanco Group, Aquafil, Telefonica, Swisscom, Brigade Group
Find out what your peers are saying about Fortinet FortiProxy vs. Zscaler Internet Access and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.