Cisco UCS Manager vs PagerDuty Operations Cloud comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Cisco UCS Manager
Average Rating
8.0
Number of Reviews
21
Ranking in other categories
IT Infrastructure Monitoring (29th)
PagerDuty Operations Cloud
Average Rating
8.8
Number of Reviews
35
Ranking in other categories
Process Automation (11th), IT Alerting and Incident Management (1st), AIOps (8th), Critical Event Management (CEM) (1st)
 

Mindshare comparison

As of June 2024, in the IT Infrastructure Monitoring category, the mindshare of Cisco UCS Manager is 1.7%, up from 1.6% compared to the previous year. The mindshare of PagerDuty Operations Cloud is 0.2%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
Unique Categories:
No other categories found
Process Automation
0.1%
IT Alerting and Incident Management
34.5%
 

Featured Reviews

NE
Dec 20, 2022
The solution is agile, stable, scalable, and has good support
There are quite a few components when it comes to operating servers, and the process has to be done in a sequence. If UCS provided a functionality to set up all of my sequences in one go, for example, I want to apply this piece of software now, and once this is done, I want to apply this piece of software, it would be great. I want to be able to schedule multiple sequential updates in one go. Also, I've been trying the solution on a mobile device, and it doesn't work that great. They could probably do with redesigning the interface so it works for different device sizes and resolutions.
Don Meyers - PeerSpot reviewer
Sep 15, 2022
It has allowed us to identify issues and incidents within the infrastructure that we wouldn't have noticed otherwise.
We use PagerDuty for incident managment. We're looking at integrating PagerDuty with Rundeck in the future PagerDuty has allowed us to identify issues and incidents within the infrastructure that we wouldn't have noticed otherwise. PagerDuty's notification process is the most valuable feature.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco UCS Manager is overall a good package because it gives a GUI interface and a CLI."
"Cisco Infrastructure is one of the top vendors and no one can beat them in terms of switching and routing."
"The reporting functionality will give you any report you want."
"The management is one of the most valuable features of this solution."
"Cisco UCS has different layers of security, and you can do multiple installations of your LIAMs on top of the server and Blade. You can install VMware, Windows Server, Hyper-V, etc."
"The solution is highly scalable, mainly because of the templates that make it easy for you to actually edit on the system."
"Technical support has been good so far. We haven't had any issues with them. We're satisfied with the level of service they provide our company."
"The flexibility and the ease in which the features can be expanded are the solution's most valuable aspects."
"A cool feature is that it helps us to understand the flow of the alert. If the alert was coming to the current on-call and he didn't catch the call or didn't notice it for any reason, it starts being escalated automatically, according to the escalation schedule, or to other teammates. You can see the flow very easily on your phone or via the website, if you want to do a post-mortem."
"The most valuable features of PagerDuty are customization, access, policies, and different rules regarding the path of escalation. Additionally, it's easy to use and create overrides. For example, if you all are on a call for one week each, but somebody wants to go on PTO, the team needs to swap shifts in PagerDuty. This is easy to do by creating overrides to switch up the set schedules. It's very user-friendly in that aspect. It works well for monitoring and alerting."
"The inbound integrations that PagerDuty provides with most of the DevOps tools are valuable."
"It reduces the amount of white noise. If something comes through, then it will alert somebody. However, if it's a bit of white noise that comes through at night, then it gets dealt with the next day. Everything is visible to everybody. It's not just a single person getting an SMS, then going, "Oh, I'm not going to worry about that." The visibility to everybody on the team is one of the great things about it because it reduces the white noise."
"The initial setup is straightforward."
"The most valuable feature is definitely the flexibility of the schedule. The mobile app is quite also good for what we do: for receiving alerts, acknowledging, assigning, adding new responders. It has rich features for our needs."
"The product has valuable on-call scheduling, escalation, and incident workflow management features."
"PagerDuty's notification process is the most valuable feature."
 

Cons

"I would like to see Cisco UCS optionally work as a hyper-converged system because right now, it only operates as a converged system."
"The automation within the solution needs to be simplified."
"I want to be able to schedule multiple sequential updates in one go."
"Cisco UCS Manager should have a simplified deployment in the sense of not having multiple machines, demilitarized zones, and on-premise options."
"We have three data centers and if we could manage all three data centers using one interface, it would be great."
"The integration with other solutions could be better. I think Cisco can only integrate using Intersight. There is a second interface available as a SaaS platform, in the cloud, or on-premise. It's based on the Redfish protocol, which is standard for all the B-series servers in the market. We can integrate other solutions using API."
"What's lacking in Cisco UCS Manager is the performance dashboard. If a blade has any performance issues, you should be able to create a dashboard on Cisco UCS Manager. Currently, this feature isn't present."
"The pricing can be better."
"Something that needs to be improved, is adding multilingual support."
"The biggest area for improvement with PagerDuty is noise suppression. There have been a handful of incidents through our use of PagerDuty over the years where one incident may lead to 30 to 50 pages because you're monitoring all these different things, and each thing is an individual page. There should be the ability to set up paging tiers and group correlations between some of the different pages. That is something that would be really valuable. We should be able to say this one page may have a group or a tree of effective other pages that may tier off of it. So, if you see those pages independently, go ahead and alarm, but if you see this plus that, don't do that."
"PagerDuty's webhooks need some improvement."
"The solution's analytics are okay. I don't think the features, at this point, give you a lot of insights. We have actually been trying to get insights from it but it hasn't really given us a lot of extra points to explore. We were looking at the number of alerts to see where many of the alerts were coming from. We never managed to get many insights on this."
"I would like the UI to be more intuitive. I would like to be able to group or color-code the discoveries. When you create a system, you have a listing of all the different configurations. You can list them by teams, but some additional color coding would be helpful. I would break it down by incident controls. In other words, it should be broken down it into response teams and engineering divisions."
"PagerDuty could improve the event orchestration by enhancing features, such as easier condition setup inside the orchestration."
"This solution works best in conjunction with a proper logging system, which can be an additional cost to organizations."
"The product can be improved by including out-of-the-box integration with other standard tools used in our fields such as Confluence, and Jira."
 

Pricing and Cost Advice

"With product discounts which can be negotiated, the product is a great value."
"You buy the hardware and then you get Cisco UCS Manager for free."
"We need to take a license for each port, which amounts to a big sum."
"The pricing for Cisco UCS Manager is okay for its market, so it's a four out of five for me."
"Cisco UCS Manager’s annual licensing fee is expensive."
"Cisco UCS is more expensive than Dell and HP, but it is more reliable. I see less issues and it's quite stable."
"The pricing may be about $1,000 per user."
"If we wanted phone calls or additional SMSs, we would have to pitch up for those. They give us so many per month per user, then we have to pay extra if it goes over that."
"If you add more people, then you have to pay more, which is always a thing with the SaaS solutions."
"There is a license needed to use PagerDuty."
"They're very good in pricing compared to the competitors in the area. I would rate them a five out of five in terms of pricing."
"The price is very high."
"The cost is based on the package you select."
"The cost is quite high. But if you want to get a full-featured application and you have a big team..."
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Top Industries

By visitors reading reviews
Computer Software Company
34%
Financial Services Firm
11%
Manufacturing Company
8%
Government
7%
Computer Software Company
21%
Financial Services Firm
13%
Retailer
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cisco UCS Manager?
When one server fails, we can attach the service profile to a new server, which saves a lot of time.
What is your experience regarding pricing and costs for Cisco UCS Manager?
We need to take a license for each port, which amounts to a big sum.
What needs improvement with Cisco UCS Manager?
The solution's pricing is high and could be reduced. Compared to other systems, memory failure in Cisco UCS Manager is much higher.
What do you like most about PagerDuty?
The product easily integrates with other solutions.
What is your experience regarding pricing and costs for PagerDuty?
The price is very high. I rate the pricing a six out of ten. The license for stakeholders is very limited.
What needs improvement with PagerDuty?
It’s quite hard to reach the support team.
 

Learn More

 

Overview

 

Sample Customers

Management Science Associates, Peak 10, Virtual Consulting Professionals
40% of the Fortune 100 TrustPagerDuty. Customers include: Slack, Intuit, Zendesk, Panasonic, Pinterest, Airbnb, eHarmony, McKesson, Comcast
Find out what your peers are saying about Zabbix, Datadog, Auvik and others in IT Infrastructure Monitoring. Updated: May 2024.
787,817 professionals have used our research since 2012.