DX Unified Infrastructure Management Reviews

Name: DX Unified Infrastructure Management
Brand: Broadcom
Rating: 4 (120 reviews)

4.1 out of 5

120 reviews
92% willing to recommend

3,807 followers

What is DX Unified Infrastructure Management?

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

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DX Unified Infrastructure Management is the #12 ranked solution in top Server Monitoring solutions, #14 ranked solution in top AIOps solutions, #24 ranked solution in top Cloud Monitoring Software, #30 ranked solution in Infrastructure Monitoring tools, and #34 ranked solution in best Network Monitoring Tools. PeerSpot users give DX Unified Infrastructure Management an average rating of 8.2 out of 10. DX Unified Infrastructure Management is most commonly compared to Datadog: DX Unified Infrastructure Management vs Datadog. DX Unified Infrastructure Management is popular among the large enterprise segment, accounting for 64% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a manufacturing company, accounting for 21% of all views.

Buyer's Guide

DX Unified Infrastructure Management

October 2024

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Helped 814,528 peers since 2012

Featured reviews

Arunpandiyan M

Senior Systems Engineer at a tech services company with 1,001-5,000 employees

There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.

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Mark Tukh

Principal Pre-sales Architect at a computer software company with 1,001-5,000 employees

I rate the initial setup an eight out of ten. The number of people needed for deployment depends on the customer, but we usually need at least one person and two to three at other times. The initial implementation takes about two months. The full implementation can be infinite because you may want to implement more. The product does not require a lot of maintenance. To increase the implementation, we push additional services in the first and second years to make it more robust and fully implemented. We usually sell to big enterprises. It can also be affordable for smaller enterprises, but we don't work with them a lot. We have from 2,000 to 10,000 workers. So the product itself can have five, ten or even 20 users.

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Brian-Moore

Tool Admin at BCD Travel

We are using it to monitor all of our infrastructure, network devices, and applications across our datacenters in Europe, Americas, Mexico, and Asia. It has performed pretty well considering there are quite a bit of devices. We have 2400 servers and quite a few network devices. It has been…

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DX Unified Infrastructure Management mindshare

Product category:

As of November 2024, the mindshare of DX Unified Infrastructure Management in the IT Infrastructure Monitoring category stands at 0.5%, up from 0.4% compared to the previous year, according to calculations based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Key learnings from peers

Last updated Aug 6, 2024

Valuable Features

Valuable features of DX Unified Infrastructure Management include visibility into applications for root cause analysis, out-of-the-box capabilities, good infrastructure topology, performance overview, MCS feature for automatic deployment, device categorization, standard monitoring process, ease of use, learning curve, scaling capabilities, and simplicity in deploying agents. It helps in alerting issues, capacity planning, and infrastructure monitoring. Technical support is great with some automation capabilities. It is stable and reliable.

"DX UIM is scalable."
"I recall the initial setup being straightforward."
"It is very scalable."

Room for Improvement

Users have mentioned several areas needing improvement in DX Unified Infrastructure Management. These include the complexity of deployment, lack of user-friendly dashboards, inadequate reporting capabilities, and insufficient adaptation to new cloud features. Other concerns involve the need for better documentation, technical support, mobile application options, and multi-tenant support for certain agents. Customization issues, especially with reports, have also been highlighted. Users found the interface to be complex and faced challenges in agent deployment and report generation.

"DX UIM's reporting and customization need to be improved."
"The dashboards need to be improved."
"There should be wider coverage of storage infrastructure."

ROI

Users have reported significant improvements in operational efficiency and resource optimization with DX Unified Infrastructure Management. They noted reduced downtime and enhanced visibility into their IT environments, leading to cost savings and better allocation of resources. Some users highlighted its impact on proactive issue resolution, contributing to fewer disruptions. Increased productivity and streamlined management tasks were frequently mentioned, indicating a positive return on investment and overall enhanced performance metrics.

Pricing

The pricing and licensing experience for DX Unified Infrastructure Management varies among users. Some mention negotiating costs with Broadcom and trying to reduce the overall cost. They mention that the product is generally affordable. Multiple users mention that the licensing costs are reasonable and affordable. Monitoring is just a small part of the product and sometimes a significant investment is necessary for a complex yet effective solution.

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."
"Customers pay for the license and the support."
"CAD $400,000 annually."

Popular Use Cases

Organizations utilize DX Unified Infrastructure Management for monitoring and managing infrastructure, servers, networks, databases, and applications. It helps manage hybrid data centers and complex networks, detect and fix events, and support infrastructure projects. It is deployed by managed service providers and is used by banks and government agencies in Nigeria. Users monitor systems from central locations, including data centers, storage, and cloud environments like Azure and AWS.

Service and Support

DX Unified Infrastructure Management's customer service is generally knowledgeable and relies on documentation. Response times can vary, with some experiencing slow support post-acquisition by Broadcom. Many find the team helpful and responsive, rating it positively but noting areas for improvement. Knowledge base quality is seen as average. Resource shortages occasionally slow responses, yet quick updates and technical skills are appreciated. Support ratings fluctuate between average and favorable, highlighting inconsistency in service quality.

Deployment

Stakeholders gather requirements and engage different units for processes. Initial setup ranged from straightforward to complex, depending on the architecture and environment. Deployment time varied from 30 minutes to a year. Number of people involved varied, with some requiring up to three individuals for implementation. Ease of setup received mixed feedback, with some finding it simple and others noting a learning curve. Maintenance was noted as minimal with additional services enhancing robustness.

Scalability

Teams find DX Unified Infrastructure Management scalable. Early roll-outs showed effectiveness, though growth revealed some limits. Infrastructure management teams, including administrators, SMEs, and larger teams, report ease in scalability. The multi-tenanted arrangement supports onboarding of new companies. Users with significant daily operations and multiple customers rate scalability highly. Large teams handle numerous servers, hubs, and managed-service customers with minimal issues. Ratings for scalability range from high to perfect.

Stability

DX Unified Infrastructure Management is generally stable. While it does have some quirks and newer components that might need refinement, it is reliable for most users. Occasional errors with probing and complex environments can cause some instability. Users appreciate the good support provided and the ease of configuration. There are mixed experiences, with some having very stable usage and others encountering issues.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our DX Unified Infrastructure Management Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Manufacturing Company

21%

Financial Services Firm

15%

Computer Software Company

14%

Healthcare Company

Real Estate/Law Firm

Outsourcing Company

Comms Service Provider

Educational Organization

University

Construction Company

Government

Wholesaler/Distributor

Legal Firm

Hospitality Company

Insurance Company

Media Company

Performing Arts

Retailer

Logistics Company

Security Firm

Venture Capital & Private Equity Firm

Energy/Utilities Company

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Learn more about DX Unified Infrastructure Management

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

DX Unified Infrastructure Management was previously known as DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager.