Amazon CloudWatch vs DX Unified Infrastructure Management comparison

Amazon CloudWatch

Read 40 Amazon CloudWatch reviews

4,116 Views
3,322 Comparison Views

88% willing to recommend

DX Unified Infrastructure M...

Read 120 DX Unified Infrastructure Management reviews

473 Views
278 Comparison Views

92% willing to recommend

Amazon CloudWatch

DX Unified Infrastructure M...

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Executive Summary

We performed a comparison between Amazon CloudWatch and DX Unified Infrastructure Management based on real PeerSpot user reviews.

Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Amazon CloudWatch vs. DX Unified Infrastructure Management Report (Updated: May 2024).

Buyer's Guide

Amazon CloudWatch vs. DX Unified Infrastructure Management

May 2024

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Helped 787,817 peers since 2012

Categories and Ranking

Amazon CloudWatch

Ranking in Cloud Monitoring Software

9th

Average Rating

8.0

Number of Reviews

Ranking in other categories

Log Management (12th)

DX Unified Infrastructure M...

Ranking in Cloud Monitoring Software

25th

Average Rating

8.2

Number of Reviews

120

Ranking in other categories

Network Monitoring Software (36th), Server Monitoring (14th), IT Infrastructure Monitoring (30th), AIOps (12th)

Mindshare comparison

As of June 2024, in the Cloud Monitoring Software category, the mindshare of Amazon CloudWatch is 8.0%, up from 8.0% compared to the previous year. The mindshare of DX Unified Infrastructure Management is 0.7%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software

Unique Categories:

Log Management

1.4%

Network Monitoring Software

0.3%

Server Monitoring

2.7%

Featured Reviews

Alex Kabugo

System Engineer at Wipro Limited

Aug 21, 2023

A cloud solution for monitoring the devices with a scheduling feature

When you set up CloudWatch, you can't even take a lot without checking on them or without going through the whole configuration because we're configuring. It's not a frequent feature you always work on. The integration requires a lot of permissions and the tool delays in providing notifications. Sometimes, receiving a notification after an update takes a long time. So, we prefer using a monitoring tool like New Relic or Grafana. Another area of improvement is scheduling. CloudWatch is complicated when it comes to scheduling. If you want to monitor the component, the configuration is not straightforward. You need good knowledge for something to be added there.

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Arunpandiyan M

Senior Systems Engineer at a tech services company with 1,001-5,000 employees

Oct 26, 2022

Easy to set up, simple to use, and offers great technical support

There are quite a few manual processes. We've had issues with pulling reports. Sometimes we have trouble or get errors. The reporting process should be easier. If you have a hub, you should be able to have an unlimited number of servers. For example, if you have 500 servers, and the limit is ten, you have to pull 50 reports. We'd like to just pull one report for all servers. This also increases the time to pull reports. If we have to pull more reports, it takes that much longer than just pulling one. The product can be expensive. Right now, they are updating and consolidating the dashboard. I'm expecting an update that will resolve a few glitches in the server.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use Amazon CloudWatch for logging."

"The monitoring features are valuable."

"We can set CPU thresholds using the solution."

"CloudWatch immediately hooks up and connects to the KPIs and all the metrics."

"The initial setup is easy."

"The most valuable features of Amazon CloudWatch are metrics, dashboards, alarms, logs, events, logs insight, and application insights."

"The most valuable feature of Amazon CloudWatch is its ease of use and logs. You do not have to go to each separate system to see the logs, such as Syslog and they are located in one dashboard GUI."

"The tool's UI is good. One can scroll through the logs very easily."

More Amazon CloudWatch pros

"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."

"It gives us visibility inside applications. It helps us to dig down and find the root cause of any issue within the network."

"It reduced cycles for a lot of quick out-of-the-box functionality. It also allowed us to get away from being stuck in SNMP, VTP V2, based off of agent deployment."

"It is easy to implement."

"I definitely appreciate the flexibility and ease of use. We've been using UIM for almost three years now. It's pretty much point and click, very easy to use. And we've had no problems scaling it to our own environment."

"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."

"Probe packages and probe deployment."

"The number of probes available. Out of the box, I believe about 200 probes are available. And, if there's a probe that is not available, you can write one. You can also go to the communities and suggest, and based on demand, CA will write one for you."

More DX Unified Infrastructure Management pros

Cons

"The technical support must be improved."

"The configuration capabilities could be better."

"The product’s documentation must be improved."

"Amazon CloudWatch needs improvement. The main thing is we have noticed missing logs."

"The solution's pricing is a bit higher."

"The dashboard and the UI could improve in Amazon CloudWatch. Additionally, they should focus on visibility inside the servers with AI and machine learning integrations. This would allow users who are using the solution to see what is happening within the system better."

"The drill-down aspect on the dashboard of the solution needs improvement. We get a very good high-level overview, but when we drill down, it becomes a little less clear. We have given this feedback to AWS as well and hope they will improve this in the future."

"Incorporating a straightforward method or a plug-and-play solution for integrating these databases with our systems, facilitating smooth data transfer, and enabling the creation of dashboards for monitoring and analysis would be beneficial."

More Amazon CloudWatch cons

"We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue."

"Currently lacks a mobile application which would be helpful."

"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."

"We would like the navigation of this solution to be more user friendly for our system administrators."

"CA UIM needs some improvement with performance reporting (if we compare it to CA eHealth)."

"I'd also like to see more probes. More probes in the sense that we were coming across devices that we're expected to monitor and manage for which, out of the box, there isn't a nice, clean solution. There are probes that are dedicated for certain devices and certain device types, which is great. But then there are times we come across nuanced products that we have to develop our own solution for. There are probes that exist in there that allow us to make a customized solution, but it takes a lot more time."

"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."

"We would like to see automatic network topology."

More DX Unified Infrastructure Management cons

Pricing and Cost Advice

"It is a free-of-charge service."

"The pricing is average."

"I consider it as a medium-priced solution."

"We have monthly licensing costs. The licenses are probably in the vicinity of about $300 - $350/month."

"It’s an open-source solution."

"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."

"The product's cost is relatively inexpensive."

"The pricing can be considered reasonable, especially when already operating on a cloud platform."

More Amazon CloudWatch pricing and cost advice

"The license cost depends on the number of probes and robots."

"CAD $400,000 annually."

"This product is expensive compared to other vendors (SolarWinds, ManageEngine)."

"Customers pay for the license and the support."

"The product-price ratio is better than other brands such as Fortinet or SonicWall."

"Pricing for DX Unified Infrastructure Management isn't cheap at all. It's a complex tool, so you have to pay more. No one is happy with a large bill to pay, but if it's a complex product and you designed a complex solution to be monitored, it'll be your fault that you need to buy an expensive product, and that would be implicit in the design of DX Unified Infrastructure Management. Monitoring is just a small part of it. Sometimes you have to pay a significant amount of money for a complex yet very good solution."

"Reasonable setup cost and licensing prices."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Financial Services Firm

17%

Manufacturing Company

Government

Manufacturing Company

19%

Computer Software Company

13%

Financial Services Firm

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Amazon CloudWatch?

The monitoring features are valuable.

See all answers

What is your experience regarding pricing and costs for Amazon CloudWatch?

The pricing is average.

See all answers

What needs improvement with Amazon CloudWatch?

CloudWatch doesn’t monitor disk throughput by default. It is part of EC2. If EC2 forwards the logs, then we can do it.

See all answers

What do you like most about DX Infrastructure Manager?

The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position wit...

See all answers

What needs improvement with DX Infrastructure Manager?

We have experienced challenges with finding a mechanism to deploy the agents, but it's only on the first deployment so it's not a big issue. We would also like to see some enhancements in assignmen...

See all answers

What is your primary use case for DX Infrastructure Manager?

I primarily use DX UIM to capture performance data and faults.

See all answers

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Compared 5% of the time

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Compared 3% of the time

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Compared 15% of the time

ManageEngine OpManager vs DX Unified Infrastructure Management

Compared 15% of the time

DX SaaS vs DX Unified Infrastructure Management

Compared 14% of the time

DX Spectrum vs DX Unified Infrastructure Management

Compared 13% of the time

Zabbix vs DX Unified Infrastructure Management

Compared 13% of the time

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Product Reports

Buyer's Guide

Amazon CloudWatch

June 2024

Download Amazon CloudWatch product report

Buyer's Guide

DX Unified Infrastructure Management

June 2024

DX Unified Infrastructure Management report

Download DX Unified Infrastructure Management product report

Also Known As

No data available

DX Infrastructure Manager, DX Infrastructure Manager for Z Systems and CA UIM for zSystems, CA UIM (DX Infrastructure Manager), CA Nimsoft Monitor, CA UIM, DX Infrastructure Manager

Learn More

Amazon Web Services (AWS)

Video not available

Broadcom

Overview

Amazon CloudWatch is a monitoring and observability service provided by Amazon Web Services (AWS). It allows users to collect and track metrics, collect and monitor log files, and set alarms. With CloudWatch, users can gain insights into their applications, infrastructure, and services, enabling them to make informed decisions and take necessary actions.

It provides a unified view of AWS resources and applications, making it easier to troubleshoot issues and optimize performance. CloudWatch offers a range of features including customizable dashboards, automated actions, and integration with other AWS services.

The product is a scalable and reliable solution that helps businesses ensure the availability and performance of their applications and infrastructure.

DX Unified Infrastructure Management is the only solution that provides an open architecture, full-stack observability and zero-touch configuration for monitoring traditional data center, public cloud, and hybrid infrastructure environments.

Designed to ensure an optimal end-user experience, this solution provides a modern HTML5 operations console that makes it easy and fast for today’s IT teams to implement, use, and scale – leading to faster time to value.

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus

CBNCloud, IIJ Global Singapore, AT&S, AXSOS, Aozora Bank, HCL Technologies, IntelliNet, Securex

Buyer's Guide

Amazon CloudWatch vs. DX Unified Infrastructure Management

May 2024

Free Report: Amazon CloudWatch vs. DX Unified Infrastructure Management

Find out what your peers are saying about Amazon CloudWatch vs. DX Unified Infrastructure Management and other solutions. Updated: May 2024.

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