We performed a comparison between DX Unified Infrastructure Management and Microsoft Configuration Manager based on real PeerSpot user reviews.
Find out in this report how the two Server Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is the foundation for our monitoring solution."
"Scalability and flexibility. The product can grow with your infrastructure so you don't have to install other products. Just add components. It's very simple."
"The monitoring of the applications to let our business know when things are performing and that they're up and available."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"It is reliable when it comes to monitoring."
"Probe packages and probe deployment."
"Having all of our information within one tool set; our alerts, our monitors, and the things that our operations team needs to function."
"You can integrate clouds, hybrid infrastructure, and on-premise infrastructure into one product."
"I like Mircosoft's technical support. Microsoft has a few updates, like some of the critical KBs. They are published within the interval time, and in case of an escalation on the client missions, we will raise a ticket with the Microsoft team. They will create a hotfix or a critical update. They will chat with us, and that is one thing I like about Microsoft. Whenever any issues occur at my organization, they will help you out soon as possible within the SLA."
"Endpoint Manager is valuable to our organization because it allows us to connect to our enterprise from remote locations securely. The most useful feature is its robustness and scalability. It is highly scalable and flexible, allowing us to use it in various environments. Additionally, we can specialize the policies related to each device group. This ensures that each group has access to the applications they need for their work and non-work hours."
"Offers good patching."
"The product is useful for patch management."
"I like the data collection."
"The solution is user-friendly and easy to learn."
"There have to be made some improvement in WSUS and control in other non-Microsoft products updates."
"The ability to make collections and deploy to them has been great."
"Reporting capability can be improved especially when it comes to availability."
"I think it can be improved by a greater provision of specialized technical support, as there are very few trained personnel there."
"The dashboards need to be improved."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"DX UIM's reporting and customization need to be improved."
"We had to do some work to make what was more of a business class solution work at an enterprise level."
"How we can get more native information from CA's solutions."
"It needs a little bit more functionality in the Admin Console."
"With Microsoft Premier Support, you get what you pay for. There's Third Tier Support that you pay for. If you pay for that, you get excellent support, and if you don't pay for that, then you get the less experienced staff."
"I would like to see an agentless version of the solution."
"The solution does not support remote devices so the CMG is still required."
"It is not easy to get good technical support, especially at level one."
"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice."
"The configuration of Microsoft Endpoint Configuration Manager could be improved, it is a bit complicated."
"This solution should be simpler, and more consistent across modules/sections."
"The TSM component could be improved."
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DX Unified Infrastructure Management is ranked 14th in Server Monitoring with 120 reviews while Microsoft Configuration Manager is ranked 2nd in Server Monitoring with 78 reviews. DX Unified Infrastructure Management is rated 8.2, while Microsoft Configuration Manager is rated 8.2. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of Microsoft Configuration Manager writes "Seamless system updates, useful integration, and reliable". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and Nagios XI, whereas Microsoft Configuration Manager is most compared with Red Hat Ansible Automation Platform, ManageEngine Endpoint Central, BigFix, Microsoft Intune and Tanium. See our DX Unified Infrastructure Management vs. Microsoft Configuration Manager report.
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