SmartBear TestComplete vs Worksoft Certify comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

SmartBear TestComplete
Ranking in Functional Testing Tools
10th
Ranking in Test Automation Tools
7th
Average Rating
7.6
Number of Reviews
72
Ranking in other categories
Regression Testing Tools (6th)
Worksoft Certify
Ranking in Functional Testing Tools
9th
Ranking in Test Automation Tools
8th
Average Rating
8.4
Number of Reviews
64
Ranking in other categories
API Testing Tools (7th)
 

Mindshare comparison

As of June 2024, in the Test Automation Tools category, the mindshare of SmartBear TestComplete is 5.0%, down from 7.0% compared to the previous year. The mindshare of Worksoft Certify is 3.8%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Automation Tools
Unique Categories:
Functional Testing Tools
3.8%
Regression Testing Tools
8.1%
API Testing Tools
6.0%
 

Featured Reviews

PB
Oct 27, 2023
A UI test automation tool that lets you test every desktop, web, and mobile application
At times, identifying or locating an element can be somewhat challenging. However, in a recent test update, they introduced the Optical Character Recognition (OCR) capability. This introduction has reduced the challenges to some extent, as we can now utilize OCR if the normal method doesn't work. Nevertheless, there is still significant potential for improvement in TestComplete's ability to identify various object elements. I don't have any specific concerns to mention. I have observed significant improvements in TestComplete over the past few years, especially in its support for highly dynamic object elements used in products like Salesforce Dynamics 365. In earlier versions, there were numerous challenges, but the current version is far superior to its predecessors.
AK
Aug 3, 2020
Helped us move from manual regression testing to continuous testing, with an increased scope
One caveat is that if you start running models in different parts of the end-to-end process — when you really try to hit the sky and make everything automatic, to cover multiple supply chain tiers processes in one e2e test, or similar processes that are really complicated — then tool simplicity turns into disadvantage. On other hand it stops us from unnecessary over engineering the test automation framework. Architecturally, because Worksoft specifically built a database-oriented application, you essentially store code in the database. Git and text files orientation is more traditional approach with boundless set of tools to control versions, manipulation and analysis. But at the same time, Worksoft supplies us with their own version control inside Certify that has sufficient functionality for now. When it comes to mobile testing, we have a small bottleneck there. You have to buy third-party separate licenses if you want to test on a mobile. Business wise we see room for improvement there, although it's that really critical for us. None of these are showstoppers for our operations. Worksoft proved to delivery significant improvements in last 3 years and more we wait from 11.5 version. Overall, we are quite well covered with test automation related tools and nothing special is needed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has a very nice interface."
"The product has many features."
"Complete works perfectly with CUTE. That includes all dialogues, right-click menus, or system dialogues, etc., which are handled well."
"The most valuable features of the SmartBear TestComplete are self-healing, they reduce the maintenance required. The different languages SmartBear TestComplete supports are good because some of our libraries are written in Python, JavaScript, and C#. It's very easy to put them all under one project and use them. The are other features that SmartBear TestComplete has but the competition widely has them as well."
"I like the cross browser compatibility. It saves a lot of time re-writing scripts to accommodate different browsers."
"It allows us to test both desktop and web applications."
"It works very fine. It is fast on almost any machine, and it is also very well organized. I like its object mapping and its capability to find and interact with almost everything that exists on Windows."
"Customer service and technical support responsiveness are high. Everyone is very professional."
"Worksoft Certify Mostly is an easy-to-learn tool and does not require any extensive training."
"It is a pretty easy tool to use as far as automated testing tools go."
"The ease of use is superior to anything on the market. It's very easy to integrate. We've been very impressed with the tool. Because we primarily use the configuration with SAP, the integration is pretty seamless. But we have used our own in-house VB app as well, and it's worked very well with that."
"The Worksoft Capture feature is most valuable. For example, if you are creating a sales order in SAP, you do not need to go to each field and do everything. You do not need to write code for each and every line. You can just turn on the Worksoft Capture feature and manually perform your actions. It will capture all manual actions, and it will give you the steps. It will write the steps for you."
"It's script-free, which is really important for our end users because we are usually dealing with colleagues who are not developers and who do not always have the technical background of developing and scripting. It's very useful that there is a nice UI and the tool is script-free."
"We have been able to save on a lot of manual work for some very high skilled, expensive resources. This has been able to free up a significant amount of their time so they can spend more time on innovation and more creative, value-add activities. That's been one of the more rewarding things that we've done, and the most appreciated."
"People focus on what they actually want to test and define it in a more detailed way. It shines a light on what they are testing, along with the speed and adaptability."
"A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool."
 

Cons

"Increased performance with less memory and CPU usage."
"Headless testing would be a big improvement."
"The solution needs Mac OS support. Right now, the solution has only been developed to accommodate Windows OS."
"The solution needs more training manuals or some form of online forum for learning. It needs more documentation."
"The artificial intelligence needs to be improved."
"To bring it up to a 10, I would be looking for the addition of some key functional API testing."
"There could be API interfaces with this tool."
"The pricing is the constraint."
"It is poor for a web based application."
"We ran into some issues with the version that we were on during the initial setup. We ran into a bug on one version, then they upgraded us to a new version, and we got hit with another bug. So, they had to put us in a beta. That was a little frustrating. However, besides the bugs that we ran into, the install was pretty straightforward."
"Reportings are not user-friendly."
"It would be great if our business testers could develop their own automated test cases. With every release you do, you have to go back and touch your old test cases and bring them up to speed, or develop new test cases. In the beginning, that is a challenge because you have to have someone who is certified in the tool to help you develop these test cases."
"Pricing is a bit high and we would like to have the availability of a trail environment for beginners and training would be great to have and easier to expand and use by more and more consultants."
"For Execution Manager, I would like it to be more robust interface and be able to view the remote machines full screen instead of a little window."
"They have a scheduler in Execution Manager, but it is not customizable. Its UI needs a lot of improvement. The lights-out testing is a bit difficult with that particular tool, and it needs a lot of improvement. Of course, there are so many integration options with Worksoft for execution, but when it comes to Execution Manager, which is their own tool, there is a lot of scope for improvement."
"Worksoft Certify's support team should respond more promptly when we are stuck with certain issues and looking for a solution."
 

Pricing and Cost Advice

"This is a pay-per-use service that is not expensive, and cost-efficient if you have a small team."
"The solution is around $1500. Some are perpetual licenses, and some get a yearly report card."
"TestComplete now have come up with three modules (Web, Desktop & Mobile), so based on the type of product for automation, it is adequate to purchase the required module."
"The price is less, compared to other products, such as QTP."
"The pricing is a little above average — it could be lower."
"My advice so far, is that while it’s not quite as powerful and easy to use as UFT, its price tag more than makes up for it."
"It comes with a high cost."
"The licensing costs are in the range of $1,000 to $3,000."
"We have an annual license for this solution. The product is very expensive."
"The license cost is quite high. This might not be a consideration for a large company, but it will be for a small company. E.g., Tricentis (their competitor) offers certain exclusive use cases where a company can use it in a certain way, so this is another option that companies consider."
"The price is in line with everyone else's in the market. They are not cheaper nor more expensive than anyone else who was in our RFP."
"In general, they changed their license model. Before you had to buy licenses for each component, and now they changed it so you can buy a license and use it for nearly all their applications."
"It is costly. It is a bit more expensive than Tricentis Tosca and other tools. If they reduce its price going forward and have partnerships with other vendors, it will grow like anything."
"Our ROI is primarily a reduction in testing time. The testing, when we were doing it manually, was 30 to 40 percent of the project's cost."
"This solution has enabled us to automate in order to tremendously save time. Only first time when you are recording and creating the script will you spend some time with it, the rest of the time, you are just executing."
"It saves us time: approximately 50 percent."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
12%
Financial Services Firm
12%
Government
7%
Manufacturing Company
17%
Computer Software Company
12%
Retailer
8%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about SmartBear TestComplete?
TestComplete has strong reporting capabilities. The reports they generate are really good.
What is your experience regarding pricing and costs for SmartBear TestComplete?
My company does not buy the product. It is our company's customers who require the solution.
What needs improvement with SmartBear TestComplete?
In scenarios where two of our engineers work on the same task, merging codes is a bit difficult. The aforementioned area can be considered for improvement in the product. Based on what our company ...
How does Tricentis Tosca compare with Worksoft Certify?
Tosca fulfills our business needs better because it is an end-to-end solution across technologies. We like that it is scriptless, so even non-experienced staff can use it. To put it simply, with To...
What do you like most about Worksoft Certify?
A specific feature that I found to be the most valuable in the solution for our company's work processes stems from the fact that it is useful as a low-code automation tool.
What is your experience regarding pricing and costs for Worksoft Certify?
Worksoft Certify is priced higher than most tools. I rate Worksoft Certify an eight out of ten for pricing.
 

Overview

 

Sample Customers

Cisco, J.P. Morgan, Boeing, McAfee, EMC, Intuit, and Thomson Reuters.
Kraft, Reliant Energy, Richemont, Applied Materials, Siemens PLM, Mosaic, Dow Corning, ebay, IBM, Accenture, Fortis BC, US Government, Southwest Airlines
Find out what your peers are saying about SmartBear TestComplete vs. Worksoft Certify and other solutions. Updated: May 2024.
787,779 professionals have used our research since 2012.