SCOM and vRealize Network Insight compete in the network monitoring software category. SCOM is favored for its integration with Microsoft environments, whereas vRealize Network Insight stands out for its network visualization and flow analysis capabilities.
Features: SCOM provides deep integration with Microsoft products, supporting Windows servers and applications, object-based monitoring, and customizable management packs. vRealize Network Insight offers robust network visualizations, streamlined data integration, and is effective in analyzing virtual network flows and micro-segmentation.
Room for Improvement: SCOM's interfaces need enhanced dashboards and fewer complexities in reporting. Its heavy infrastructure requires optimization. Challenges exist with non-Microsoft product monitoring. vRealize Network Insight could improve integration with diverse network devices, include more precise micro-segmentation, and adjust pricing for better scalability.
Ease of Deployment and Customer Service: SCOM is on-premises, with varying satisfaction levels in technical support based on issue complexity and support tier. vRealize Network Insight is also on-premises, offering effective customer service, but its complexity can demand further training and documentation.
Pricing and ROI: SCOM is part of the System Center suite, making it cost-effective for enterprises with Microsoft licenses. Licensing depends on specific agreements. vRealize Network Insight is priced as a premium product with substantial value in network insights and visualizations, justifying its cost for many users despite its higher price point.
They often treat issues in isolation, not considering how one problem might relate to another.
When I was working directly with Microsoft at TCS, my first company, the support experience was quite smooth, and we received solutions promptly.
It's difficult to find necessary documentation, open tickets, and get support.
We are paying too much for technical support from VMware.
The scalability of SCOM, meaning its ability to adapt to our needs, is excellent because we are working with SQL systems and multiple servers.
I have not seen many errors or frequent data loss because once we have installed the agent on the system and have the details, not much manual intervention is required.
SCOM is a bit unstable lately, primarily due to a lack of resources.
We are managing that one but usually we have an API connector between our firewall vendor and our VMware NSX.
I would like to see a software-as-a-service version in Azure to eliminate the need for on-premise infrastructure.
SCOM is likely to be phased out in favor of more compatible tools like Icinga for application monitoring or when moving to cloud solutions like CloudWatch and Azure.
It would be beneficial to have a summary on one single dashboard, as there are many more possibilities available.
Broadcom should improve by going back to what was working before, offering the suite of tools that clients actually use, and allowing clients to decide the best options for them.
Broadcom is known for increasing product prices, making them expensive compared to what people used to pay.
It assists me in detecting server downtime and delivers basic performance monitoring right out of the box.
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool.
SCOM integrates several systems and offers correlation features, like setting up everything around Active Directory or DNS.
One of the biggest problems with VMware NSX is logging, and vRealize Network Insight helps by providing comprehensive logs.
| Product | Market Share (%) |
|---|---|
| SCOM | 1.7% |
| vRealize Network Insight | 0.6% |
| Other | 97.7% |
| Company Size | Count |
|---|---|
| Small Business | 16 |
| Midsize Enterprise | 22 |
| Large Enterprise | 54 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 9 |
| Large Enterprise | 41 |
SCOM (System Center Operations Manager) is a cross-platform data center monitoring and reporting tool that checks the status of various objects defined within the environment, such as server hardware, system services, etc. The solution allows data center administrators to deploy, configure, manage, and monitor the operations, services, devices and applications of multiple enterprise IT systems via a single pane of glass. It is suitable for businesses of all sizes.
SCOM Features
SCOM has many valuable key features. Some of the most useful ones include:
SCOM Benefits
There are several benefits to implementing SCOM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the SCOM solution.
A Manager at a financial services firm says, “The feature I like most about SCOM is that it is easy-to-use. I find it very user-friendly. I also like the knowledge base which it has. You can find the resolution to questions or issues directly within the SCOM itself. It will alert you with a recommendation of what you need to do at the same time. This sort of self-diagnosis or prompting is one of the great values you get from SCOM compared to other solutions.”
PeerSpot user Zahari Z., Information Technology Auditor at a financial services firm, mentions, “Availability monitoring is the feature I have found most valuable, as well as the capacity and ability to send notifications. There is a mechanism to set up a notification from the SCOM and whenever there is a drop in the availability the notification alerts not only for availability but for other issues as well. You can align thresholds according to the speed of your environment and you can have a threshold related notification, which is one of the useful features.”
Bill W., Sr. Systems Engineer at Arapahoe County Government, comments, “ I like some of their newer features, such as maintenance schedules, because SCOM records SLA and SLO time. When we patch, things are automatically put into maintenance mode so that the numbers for our systems being down, do not count against us.”
A Project Manager at a tech services company explains, “The feature I have found most valuable is the book feature. While we run the Sprint one we can add some setups for multiple sprints.”
A Systems Engineer at an educational organization states, “Because it's Windows-based, it actually reports quite well. It reports everything you can think of on the Windows server and allows you to monitor anything. It's excellent for those in the Windows world as it's very good at it.”
VMware vRealize Network Insight delivers intelligent operations for software-defined networking and security. It helps customers build an optimized, highly-available and secure network infrastructure across multi-cloud environments. It accelerates micro-segmentation planning and deployment, enables visibility across virtual and physical networks and provides operational views to manage and scale VMware NSX deployments.
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