Menlo Security Secure Web Gateway vs Trend Micro Smart Protection comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Lookout
Sponsored
Average Rating
7.2
Number of Reviews
5
Ranking in other categories
Secure Web Gateways (SWG) (24th), Mobile Data Protection (7th), Cloud Access Security Brokers (CASB) (12th), Threat Intelligence Platforms (18th), Endpoint Detection and Response (EDR) (43rd), Mobile Threat Defense (2nd), ZTNA as a Service (13th), ZTNA (10th), Secure Access Service Edge (SASE) (18th)
Menlo Security Secure Web G...
Average Rating
9.2
Number of Reviews
4
Ranking in other categories
Secure Web Gateways (SWG) (21st)
Trend Micro Smart Protection
Average Rating
8.0
Number of Reviews
41
Ranking in other categories
Endpoint Protection Platform (EPP) (30th)
 

Mindshare comparison

As of June 2024, in the Secure Web Gateways (SWG) category, the mindshare of Lookout is 0.4%, up from 0.2% compared to the previous year. The mindshare of Menlo Security Secure Web Gateway is 0.8%, down from 0.9% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.1%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG)
Unique Categories:
Mobile Data Protection
7.1%
Cloud Access Security Brokers (CASB)
0.8%
No other categories found
Endpoint Protection Platform (EPP)
0.5%
 

Featured Reviews

AP
May 23, 2023
User-focused design makes it easy to understand, and operations running in background provide peace of mind
In any of the discussions that we've had with their technical teams, they have been very knowledgeable and helpful in certain aspects. They have a lot of partnerships, from what we can tell, and that does start to make the waters a little bit murky. They have third parties that provide functionality and there is a concern that we're going to be bounced around between five different groups to get help for a problem. If you describe it incorrectly, all of a sudden you're with a group that can't help you and they have to forward you to another group. They have been very responsive and super helpful when it comes to any of the issues we've identified. Still, that concern about being bounced around between multiple partners detracts from the overall experience.
JP
Oct 13, 2022
Allows users to access the internet with a proxy from anywhere and provides web isolation features
The user monitoring could still be improved. We are a government agency, so we purchased Menlo by user. If we have 3,000 users, we need to see that all 3,000 users are able to use Menlo. However, there aren't any reports that say, "In the past six months, all 3,000 users have logged in," because there are some cases where SSL is bypassed, for example. When they access sites like that, the user is not tagged as a normal user, so 3,000 may become 2,900, but I still need to account for 100 users. I'm working with Menlo right now to make sure that all user activity will be visible to me.
EO
Jul 17, 2022
New threat adaptivity, beneficial email gateway, and reduced false positives
Trend Micro Smart Protection is used for security Trend Micro Smart Protection has helped our organization by keeping it safer from ongoing threats. The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"The solution is stable."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"For us, the primary goal is protection on the web, and that's extremely important. We're not using any of the other services at this time. The web part is key to the success of the organization. It gives us the ability to protect. It can isolate. It opens the session in an isolated format so that the code isn't running locally. It is running over in the Menlo environment, not in ours. It is not running on the local computer, whereas if you were to go to a normal website, it would run Java or something else on the local machine and potentially execute the malicious code locally. So, it does give us that level of protection."
"It has reduced security events to follow up on. While it is not 100%, there has been probably a 90% or more reduction. We were getting hit left, right, and center constantly from people browsing the Internet and hitting bad websites. It was not just bad websites that were stood up to be malicious, but good sites that were compromised."
"The fact that it is a cloud proxy solution is another feature we like. For example, if you acquire a new company, you can use it to protect that new company without the need to install anything physically on their networks."
"Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able to browse legitimate websites. If they happen to go to a legitimate website with a malicious payload, the isolation feature will take care of that."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"The stability is good and I like the level of performance I can get."
"It is a stable solution."
"The solution is easy to use, flexible, and secure."
"The solution has multiple modules within a single agent deployment."
"The most valuable features are the DLP and anti-virus functionality."
"The most valuable features of the solution are ransomware protection, device control, and DLP."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
 

Cons

"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"The user monitoring could still be improved."
"We are now transitioning to another solution. The main reason for that is that managing all of the exceptions and troubleshooting all of the issues our users have had connecting to the internet has become too significant in terms of workload, compared to what we hope we will have with another solution."
"In the best of all worlds, we wouldn't have to make any exceptions. However, that is a big ask because a lot of that depends on how websites are constructed. For example, there are some very complex, application-oriented sites that we end up making exceptions for. It is really not that big an issue for us to make the exceptions. We feel like we are doing that without a huge impact on our security posture, but we do have to make some exceptions for complex sites, e.g., mostly SaaS-type sites and applications."
"Currently, I don't have a good way to see which of my rules are being used in the access control lists. I have numerous entries, but are they all still needed? A report that would show me my list of who is allowed and whether we're actually using it would be useful because I can then go clean up my list. It would be easier to manage. We would eliminate the vulnerability of unused services."
"The web filtering could be improved."
"We found an issue on the server-side. Sometimes, it slows down the servers if you install it on the SQL."
"The solution could be more stable and secure."
"It could be faster in responding to new threats like ransomware."
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"It is onsite. It does have its challenges in terms of scalability."
"Recently our end users are feeling that their system resources are too occupied and slowed because of the Trend Micro agent - that the agent is doing lots and lots of background activities which include that Application Control, Advanced Threat Protection. We raised the complaint with them and are waiting for their technical support. The support could be faster for all the Trend Micro solutions."
"There is room for improvement to make it better for customers."
 

Pricing and Cost Advice

"The pricing is fair; it's comparable to our previous solution, and we carried out multiple POCs and POVs (proof of value). The product is worth the money we pay for it."
"The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For example, Lookout costs 2/3rd of Prisma's licensing price."
"Lookout is definitely on the lower end when it comes to price point and that seems to be the only differentiator. The technology is in place in this space and it's really about who is coming in at the better price point now."
"In terms of feature performance versus cost, they're a good value."
"It is appropriately priced for what they're doing for us. Considering the protection provided, I feel their pricing is spot-on."
"The solution is expensive. It's more expensive than the solution I previously used. Compared with the other cloud-based solutions, it's very competitive."
"We save a ton of money and time. Previously, the numerous hits that we were receiving from our security tools, prior to implementing them, had to all be chased down, dispositioned, and endpoints had to be reimaged. It was just a ton of effort to do all that. That is where the savings from time and money come in."
"The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
"The price of Trend Micro Smart Protection is reasonable."
"The price of the solution should be less expensive."
"A yearly price has to be paid. I rate the pricing an eight out of ten."
"The solution is a little expensive. However, they can reduce the price for competition. There are different licensing models."
"This solution provides good value for the price."
"If I'm not mistaken, for three years, for 400 licenses, we paid nearly 15,000 euros. We don't have any additional costs that we have to pay on top of that."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
10%
Financial Services Firm
10%
Government
6%
Computer Software Company
15%
Financial Services Firm
14%
University
9%
Manufacturing Company
8%
Computer Software Company
20%
Manufacturing Company
9%
Government
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Lookout?
The licensing costs are good. Prisma has much more options and support for security, but it has a higher cost. For ex...
What needs improvement with Lookout?
The solution could improve identity integration as well. Zero trust, it's a good start as a zero-trust solution. More...
What do you like most about Menlo Security Secure Web Gateway?
Accessing the internet with a proxy from anywhere is the most valuable feature. It ensures that users are only able t...
What needs improvement with Menlo Security Secure Web Gateway?
The user monitoring could still be improved. We are a government agency, so we purchased Menlo by user. If we have 3,...
What is your primary use case for Menlo Security Secure Web Gateway?
We previously used an on-premise proxy or a secure web gateway, but our employees were forced to do hybrid work durin...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
Any organization would go with a three-year or five-year license requirement, especially if they want to continue wit...
What needs improvement with Trend Micro Smart Protection?
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or em...
 

Also Known As

CipherCloud
Menlo Security Web Security, Menlo Web Security
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Information Not Available
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG). Updated: May 2024.
787,817 professionals have used our research since 2012.