MEGA HOPEX vs Pega BPM comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

MEGA HOPEX
Average Rating
7.8
Number of Reviews
38
Ranking in other categories
Enterprise Architecture Management (4th), Business Process Design (8th), GRC (5th)
Pega BPM
Average Rating
8.2
Number of Reviews
58
Ranking in other categories
Business Process Management (BPM) (3rd), Process Automation (2nd), Rapid Application Development Software (8th), Low-Code Development Platforms (7th)
 

Mindshare comparison

As of June 2024, in the Enterprise Architecture Management category, the mindshare of MEGA HOPEX is 6.8%, up from 6.7% compared to the previous year. The mindshare of Pega BPM is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Architecture Management
Unique Categories:
Business Process Design
2.7%
GRC
1.3%
Business Process Management (BPM)
6.4%
Process Automation
9.4%
 

Featured Reviews

JorgeValdez - PeerSpot reviewer
Oct 4, 2023
A simple and intuitive tool that provides more features than other tools in the market
The solution can be used to model customer journeys and business processes I use the solution for my customers to model banking products. I also model and define business capability. The biggest value of the product is that we can use it to work in different industries like government,…
ManishSingh6 - PeerSpot reviewer
Jun 20, 2022
Effectively automates any business process but needs to be more user-friendly
I use Pega BPM to automate business use cases and integrate third-party application data into applications designed on Pega Platform Previously, our HR onboarding application ran in silos, so everything was happening separately. Pega BPM allowed us to consolidate all the data in one place, from…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's excellent for supporting decision-making."
"I find the process modeling and value chain features valuable. The application portfolio management functionality and workflow management capabilities are also nice. It provides a holistic view for stakeholders and helps align IT with business strategies. It facilitates collaboration across the organization and covers all domains, including business, applications, technology, and data."
"I find the IT portfolio management very valuable and helpful."
"The most valuable feature is the completeness of HOPEX's meta-model. It's a strong meta-model that's rigid but comprehensive. It's a logical fit for our understanding of how we want things modeled in our database."
"The most valuable parts of this solution are the richness of its features and its easy interface."
"The tool is very simple and intuitive to use."
"We use the portfolio management feature heavily."
"The most valuable feature of this solution is the reuse of common enterprise components and entities."
"It is quite configurable, which is the most exciting feature. We can easily configure it as per our needs."
"The product helps you to build faster."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"The most valuable feature is flexibility, as we can configure it to best suit our requirements."
"It is easy to use, easy to understand, easy to implement and easy to enhance and we can do it as a Cloud. Also it is very user friendly."
"Pega BPM has a full suite for any enterprise. It is a process orchestration platform. It has detailed features for case management and workflows."
"The case management functionality of this solution has been most valuable."
 

Cons

"MEGA HOPEX's problem is that it is expensive, but it's a fantastic tool."
"The initial setup can be quite complex at first."
"The training materials and learning process need improvement."
"The tool usability is weak and it also has a high learning curve."
"This product is expensive and would be improved by lowering its price."
"The interface must be improved."
"An area for improvement in MEGA HOPEX is its vast learning curve. The tool is also heavy, so that's a pain point. MEGA HOPEX is also tricky to use if you don't train for many hours."
"I would like to see more regular updates released."
"There have been some performance scalability issues. Suppose you want to add more users. You go from, say, 800 users to 1,500 users, and sometimes that creates issues for which there is no clear explanation. To fix it you have to escalate it with customer service and sometimes the response is not up to the mark in resolving those issues."
"To learn Pega, you need to be a partner. If someone just wants to learn Pega for the sake of learning, they won't be able to do so as they don't give access to that."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"Lack of stronger cloud support is somewhat inconvenient for users and implementation."
"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."
"Business specific functionality is needed."
"UI needs improvement."
"Reporting is not so clear and not so great. We really struggle to get the right reporting. When we need reporting based on the content of the tickets, we are not able to get it. The MIS reporting is not great. That's one of the reasons why we are switching to ServiceNow. Its compatibility with the higher versions of Internet Explorer should be improved. It really works well in Mozilla Firefox or any other browser, but when it comes to Microsoft Edge or Internet Explorer, sometimes, the layout gets disturbed. The positioning of the buttons changes, and there is some distortion in the layout. I am not sure whether it is our configuration problem or Pega's, but when it is working in Mozilla Firefox, it should also work in Microsoft Edge or Internet Explorer."
 

Pricing and Cost Advice

"The pricing depends on the number of licenses purchased."
"The product has a high cost."
"The price of the MEGA HOPEX license could improve, it is expensive. The license key for business process analysis and IT architecture is approximately €10,000. This price is fixed, it's not a subscription or cloud-based version. It is a one-time price."
"If you want to use additional features, such as the Risk Management capability, then it is a little too expensive."
"The product is reasonably priced for the value it offers. There's a good balance between cost and features."
"The tool is relatively expensive."
"It is very expensive."
"I've been told that MEGA HOPEX is very expensive, which is why small organizations dismiss the tool. It's complex and costly versus other simpler and cheaper solutions."
"The solution could be less expensive according to my customers. However, I think the price of the solution is fair."
"Pricing is good."
"They have both on-premise and cloud licensing. If you are a small to medium company, go for the cloud option because that eliminates a lot of the setting up of your DevTest and performance environments, multiple environments, because you can buy that from Pega with the cloud option. So your setup time really goes down. If you're a large company, then you're better off putting it within your company. You have other skill resources within your company to create environments."
"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."
"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."
"I rate Pega BPM a seven out of ten."
"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
"Pega is expensive."
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Top Industries

By visitors reading reviews
Educational Organization
38%
Financial Services Firm
14%
Computer Software Company
6%
Government
6%
Financial Services Firm
25%
Computer Software Company
14%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
What is your experience regarding pricing and costs for MEGA HOPEX?
The product is reasonably priced for the value it offers. There's a good balance between cost and features.
Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
 

Comparisons

 

Also Known As

No data available
Pegasystems, SmartBPM
 

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Overview

 

Sample Customers

Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Find out what your peers are saying about LeanIX, Sparx Systems, erwin by Quest and others in Enterprise Architecture Management. Updated: May 2024.
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