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JumpCloud vs Twingate comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 30, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in ZTNA as a Service
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
19
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (7th), Secure Access Service Edge (SASE) (9th)
JumpCloud
Ranking in ZTNA as a Service
13th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (10th), Identity Management (IM) (12th), Enterprise Password Managers (9th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (5th)
Twingate
Ranking in ZTNA as a Service
17th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
1
Ranking in other categories
Network Access Control (NAC) (14th), Internet Security (11th), Enterprise Infrastructure VPN (13th), ZTNA (6th), Secure Access Service Edge (SASE) (14th)
 

Mindshare comparison

As of July 2025, in the ZTNA as a Service category, the mindshare of iboss is 1.9%, up from 1.0% compared to the previous year. The mindshare of JumpCloud is 1.1%, up from 0.9% compared to the previous year. The mindshare of Twingate is 3.4%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ZTNA as a Service
 

Featured Reviews

Matt Crockford - PeerSpot reviewer
It's easy to roll out, and their understanding of our business made it seamless
One aspect we value about iboss is its simplicity. Their customer service is brilliant, and they are super responsive and knowledgeable. It's easy to roll out, and their understanding of our business made it seamless. We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times. The user interface is highly intuitive. Our IT team picked it up with minimal training. It's arranged so that it's easy to find where things are. Another advantage is the single pane of glass console, which gives you visibility into what's happening. We're not fully there yet because we haven't implemented zero trust, but we're excited about the possibilities from the demos we've seen. We launched a POC of iboss' ChatGPT Risk Protection feature two weeks ago. AI is a great tool, but you need to be careful what you put into it. My biggest fear is employees inputting sensitive corporate information or customer PII data into one of these chatbots. I was impressed by our trial of the feature. It's exactly what we wanted. Now, when a user goes to ChatGPT, there's a banner warning them not to share information, and we can block conversations containing customer data like bank details and email addresses. I don't want to stop people from using it, but we need visibility. We've only tried it on a test group of 15 people. You can configure it to look for specific keywords or integrate it with your DLP policy if you have that configured
MuhammadAzhar Khan - PeerSpot reviewer
Manage multiple cloud platforms seamlessly with unified credentials
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials. This feature is highly beneficial for user management, particularly for clients with multiple cloud accounts. Additionally, JumpCloud simplifies the workflow when I work with different cloud platforms, such as AWS, Azure, and GCP, by integrating directory and credential management.
Joey Benamy - PeerSpot reviewer
Helps reduce access-related support tickets, is quick to deploy, and streamlines onboarding
We were able to add Twingate into our infrastructure without having to change our infrastructure or how people work. We reaped the benefits of Twingate immediately because it replaced an alternative solution with a lot of overhead. Twingate helped reduce access-related support tickets by 80 percent. Twingate streamlines onboarding for our company, especially for the engineering team, by automating resource access through directory integrations. New employees generally require no manual configuration within Twingate, saving us significant time and effort. The resiliency is directly proportional to the level of control we exert over its components. We can manage Twingate connectors to support high availability, ensuring the system is as reliable as needed. This flexibility and control enhance Twingate's resiliency capabilities significantly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is pretty sharp and very responsive."
"From a use-case scenario, what I like the most is the plug-in. I like the fact that we can do the filtering of these devices offsite independent of the network they are connected to, and we do not have to have traffic coming back inside our network."
"We were impressed by the solution's mental health function, which can detect if someone needs help. It scans what users are browsing and flags warning signs so we can check to see if they are okay. We've had to use it a couple of times."
"It was a very easy product to install. It can be deployed very fast."
"Our primary use case for this product is DLP,"
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"Its initial setup was straightforward."
"Iboss is a solution that prevents advanced persistent threats, and has a zero tolerance for attacks."
"Some of the most valuable features of Jumpcloud have been the use of the policies. They have been very helpful. There are modules in there for policies where you can create your own which indirectly are GPOs similar to what you have for Microsoft environments, however, they are only doing registry changes. They are very powerful and useful. Additionally, having your directory and SSO in one spot is another thing that they provide in application management. Adding, removing, and updating applications are in one place for desktop administration."
"The product enables device management."
"The most valuable feature of JumpCloud, it provides a convenient and streamlined solution for me to access and manage all of the features I require in one centralized location. This eliminates the need for me to worry about hiring individuals to manage these tasks, as well as eliminating concerns surrounding hardware, updates, and licenses. With JumpCloud, I am able to receive the services I need in a timely and efficient manner, which has significantly reduced my stress and alleviated a great deal of the issues I once faced. This is especially important as I am often bound by laws, regulations, contracts, and customer demands to keep up with various tasks. With JumpCloud, I am able to manage everything I need in one place, giving me visibility and control over aspects that I previously had to manage through multiple systems."
"Scalability-wise, I rate the solution a ten out of ten."
"The UI is intuitively easy to use. It is easy to set up a user. I have found the group management to be pretty simple. You can group users, then assign them to groups of systems, and that relationship allows us to ease the management burden."
"JumpCloud enables different kinds of connections and enables employees or subcontractors not within the company to connect to our network securely."
"I rate the stability of JumpCloud ten out of ten."
"Ability to integrate all applications."
"I appreciate Twingate's developer-first approach, particularly its excellent developer tools for deployment and management."
 

Cons

"SSL decryption: We had issues with learners using apps instead of using web browsers. This type of encryption is tough for any appliance in a BYOD environment."
"The reporting feature needs improvement. It doesn't give you the expected results. It is quite difficult to get the specific reports needed, and it is not as intuitive as the rest of the platform."
"The reporting feature needs improvement."
"Our iboss subscription access should be more secure with an OTP or VPN etc. It is easy to gain access if, for example, hackers obtain my username and password."
"Sometimes, obviously, there are bugs."
"The dashboards for local use could be better."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"I would like to see some support for printers, especially network printers, through the application."
"For improvement, the tool should introduce more customization options."
"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it."
"The visual tool and interface must be more fine-tuned."
"JumpCloud could improve the user interface. While it has certainly come a long way, there is still room for improvement in terms of simplifying and making it more intuitive for the user. In my opinion, the UI/UE could benefit from some modifications to enhance the overall user experience. I have suggested some changes to JumpCloud regarding this matter as I believe that they have the potential to further enhance the platform and make it even more user-friendly. There are certain small features within the system that users may not be familiar with, as they may have previously used different systems with different user interfaces."
"JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be."
"I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle."
"It could dip into CI/CD tooling as well. That would be a very interesting part to see."
"Twingate's lack of native support for Windows Server is a significant limitation."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is expensive compared to one of its competitors."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
"I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
"The pricing is all on the JumpCloud website. It's not hidden, you don't have to go through a show me a quote type procedure. The pricing is straightforward to understand."
"The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
"I rate the product's pricing a five on a scale of one to ten, where one is cheap, and ten is expensive."
"The cost was around $5 per user per month."
"The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
"Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
"JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
"Twingate's pricing is fair."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Government
6%
Comms Service Provider
16%
Computer Software Company
16%
Financial Services Firm
7%
Manufacturing Company
6%
Comms Service Provider
17%
Computer Software Company
11%
Financial Services Firm
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about iboss?
Content filtering is the most useful feature of iboss.
What needs improvement with iboss?
For zero trust implementation, we encountered complexity issues, especially with a large infrastructure company Exxon...
What is your primary use case for iboss?
Previously when I used iboss, we did the POC for iboss for ExxonMobil. Four or five people wanted to move from our ol...
What do you like most about JumpCloud?
The product enables device management.
What is your experience regarding pricing and costs for JumpCloud?
AWS charges per user, which can be costly if I have more than ten users. Third-party platforms tend to be cheaper tha...
What needs improvement with JumpCloud?
I would like AWS to integrate more cloud platforms with JumpCloud, such as Alibaba or Oracle. This would be helpful, ...
What needs improvement with Twingate?
Twingate's lack of native support for Windows Server is a significant limitation. While it hasn't directly affected m...
 

Comparisons

 

Also Known As

iBoss Cloud Platform
Resmo
No data available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Blend, Modern Health, Webflow, Liberis, Cerebral, Homebase, Bloomreach, Cameo, Hippo and Bitpanda
Find out what your peers are saying about Zscaler, Palo Alto Networks, Cato Networks and others in ZTNA as a Service. Updated: June 2025.
859,687 professionals have used our research since 2012.