Intercept X Endpoint vs Sophos MDR comparison

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Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Binary Defense MDR
Sponsored
Ranking in Managed Detection and Response (MDR)
7th
Average Rating
9.2
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Intercept X Endpoint
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
8.4
Number of Reviews
101
Ranking in other categories
Endpoint Protection Platform (EPP) (7th), Endpoint Detection and Response (EDR) (4th), ZTNA (8th), Extended Detection and Response (XDR) (8th), Ransomware Protection (3rd)
Sophos MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Number of Reviews
22
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Managed Detection and Response (MDR) category, the mindshare of Binary Defense MDR is 0.3%, down from 0.3% compared to the previous year. The mindshare of Intercept X Endpoint is 0.3%, up from 0.0% compared to the previous year. The mindshare of Sophos MDR is 5.0%, down from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
Unique Categories:
No other categories found
Endpoint Protection Platform (EPP)
2.4%
Endpoint Detection and Response (EDR)
4.1%
No other categories found
 

Featured Reviews

MD
May 4, 2023
It monitors the latest threats and gives me a broader perspective of what's hitting us
Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done. The MDR team contains all their clients' accounts for this type of behavior. Their interface is customizable, but I don't need to tweak it much because it's already fairly intuitive. The dashboard shows all of our endpoints and threat hunting. You can see the false positives on the dashboard, showing the systems getting hit the most. Everything the solution protects is there so I can check everything in about 10 minutes. Integrating Binary Defense doesn't cause a noticeable slowdown in performance. It doesn't interfere with any programs that I've seen so far. Our environment is cloud-based, so no local servers are involved in our everyday endpoint activity. A few servers are in the stadium, and we put agents on them to monitor them. It works great. Binary Defense doesn't interfere with any of it.
Ibidapo Ibrahim - PeerSpot reviewer
Apr 3, 2023
Fairly priced, reliable, and has helpful support
We use the solution for endpoint and server security From a security standpoint, it provides me the visibility to see what is happening on all my endpoints and server. I have the ability to interact directly with potentially infected machines from the network. It is easy to set up.  The solution…
Kalyan  Chowdhury - PeerSpot reviewer
Dec 1, 2023
Offers good security parameters, stability and remote deployment available
There are lots of benefits because it includes real-time network threat detection (RNT), IP spoofing prevention, and a 24/7 support system. There is also protection against ransomware attacks.  So basically, customers will benefit greatly after purchasing and using this sophisticated anti-malware…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Binary Defense is comprehensive. We see most of the questionable activity. Once you see things a couple of times and are familiar with the processes, you know what those are. The level of activity is definitely favorable."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The case interface is Binary Defense MDR's most valuable feature."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The thing that I like about it is the synchronized security. You can tie endpoint protection and firewalls and a whole range of other services and products. You can get your servers taken in under this."
"Anti-virus captures malicious threats and an aggressive next generation firewall."
"Sophos Intercept X is a complete endpoint solution."
"The Managed Detection and Response service provided by Intercept X Endpoint is highly valuable. With a team of 600-700 individuals monitoring systems, they swiftly respond to attacks, either informing us to isolate or directly removing threats. This full MDR service is especially recommended for sectors like finance, where data security is critical. The deep learning technology within Intercept X Endpoint enhances our security posture by analyzing behaviors and algorithms to differentiate between legitimate users and threats, effectively preventing attacks on our network infrastructure."
"The most valuable feature of the solution is that it is less hash-based than competitors."
"It is an intelligent tool."
"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."
"The most valuable features of Sophos Intercept X are the minimal configuration needed for the end user and the central view of all the endpoints. There are plenty of tools to control and manage the endpoints. Additionally, there is the capability of connecting the endpoint to the CLI."
"The most valuable feature is threat hunting."
"It is stable and scalable. It has good technical support."
"The authentication it offers minimizes the risk of access."
"The product as a whole is truly outstanding and it excels in detecting and responding to various types of cyberattacks."
"The product’s most valuable feature is rapid response."
"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."
"The product’s most valuable features are integration and endpoint protection."
"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."
 

Cons

"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"If I were shopping for an MDR solution today, I would not only look for a company that has the ability to alert, detect, and remediate, but also the ability to integrate vulnerability management. That's a big thing that they're lacking today."
"I would like to see more frequent check-ins with our security status."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"Binary Defense MDR could be even better with additional features, like automatic scans and file quarantine."
"I would like to get more reports from Binary Defense about what they're blocking."
"The after sales service and support could be improved."
"The technical support is the lone sore-point when dealing with this product."
"It would be better if it can automatically generate a report for each and every user so that the users get to know the things that shouldn't be accessed from their PCs. It can have information about malicious and non-malicious sites so users are aware of them, and they don't access malicious websites. Such reports can be generated at the end of the day. We should also be able to get through to their support team quickly. Currently, it takes more than half an hour to get through to a technical person."
"The pricing could be a bit lower to match the normal retail pricing."
"I am not very satisfied with the product's reporting overall, and it needs improvement in this area."
"The cloud management console could be a little more user-friendly."
"They might want to offer an MSP model for licensing, to offer the solution as a software as a service."
"Intercept X Endpoint is a very heavy solution that consumes a lot of RAM and should be made lighter."
"The solution is expensive for customers."
"Sophos MDR's support and basic training of their devices could be improved."
"The integration with third-party solutions as an area for slight improvement"
"They should improve XDR and threat protection capabilities for zero-day attacks."
"It could be more secure."
"The product's stability needs improvement."
"Its technical support could be better."
"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."
 

Pricing and Cost Advice

"From the initial cost that Binary Defense came in with, we pared it down quite a bit over the course of 30 or 60 days. My leadership would say that their cost was high, but realistically, they were in line with the market."
"The solution's price is spot on; if anything, it's slightly below the norm for most services. Compared to building the same team internally, it would cost more to create the same amount of capability than what we get from an external team. Price-wise, Binary Defense is in a great spot."
"Binary Defense has changed its pricing model from being primarily based on the volume of data to one based on escalations and incidents they handle."
"It's valued at the right price. Even with the number of endpoints we have, we don't feel that it's a lot more than any competitor. In fact, it might be less expensive when you look at the fact that you're getting a full flex SOC out of it along with the tools."
"The pricing isn't that bad, it's very competitive. I don't feel that it's over-priced and I don't feel that it's under-priced."
"Binary Defense MDR is priced competitively and may be slightly lower than CrowdStrike."
"The pricing is very good. They are definitely competitive and they were lower at the time that we went with them."
"The pricing is on target. Working with their sales team on pricing negotiations was a pleasant process. They were very respectful of the constraints we had and I feel that we're paying a fair price."
"We are happy with the pricing across all Sophos products."
"The price is pretty good."
"The cost of Sophos Intercept X is reasonable."
"The solution’s pricing is high."
"When you start going to the EDR technologies and the MTR, it is a little bit expensive. It's a very good technology, and obviously, you're going to pay for it, but the pricing could do a little bit of work."
"On a per-user basis, my company has to pay a certain amount of money."
"The product is moderately priced."
"The price of Sophos Intercept X is expensive. The license is paid on an annual basis. There are extra features that can be added depending on the endpoints. The solution is priced twice as much as the Comodo solution."
"The solution is expensive."
"The product is reasonably priced considering the cybersecurity features."
"The price falls somewhere in the middle range."
"The solution has subscription-based pricing plans."
"Sophos MDR could be more affordable."
"The cost of the solution is based on how many users use it."
"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."
"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Healthcare Company
8%
Manufacturing Company
7%
Financial Services Firm
7%
Computer Software Company
19%
Government
7%
Comms Service Provider
6%
Educational Organization
6%
Computer Software Company
20%
Manufacturing Company
7%
Government
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Binary Defense MDR?
The most valuable feature is reviewing tickets and the notes added by technicians.
What is your experience regarding pricing and costs for Binary Defense MDR?
Binary Defense is fairly priced. I would say that Binary Defense is flexible in negotiating and tailoring a solution ...
What needs improvement with Binary Defense MDR?
The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhanceme...
How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine lea...
What is your experience regarding pricing and costs for Sophos Intercept X?
The price of the product is okay, in my opinion. The tool's cost per user and per annum basis is around INR 700 to 800.
What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take comple...
What needs improvement with Sophos MDR?
The only challenge we face with the tool is the pricing. Clients often compare it with other products in the market a...
What advice do you have for others considering Sophos MDR?
The tool is recommended for enterprises. The pricing model can be a bit challenging for small companies. I rate it a ...
 

Also Known As

Binary Defense Vision, Binary Defense Managed Detection and Response, Binary Defense Managed Detection & Response
Sophos Intercept X
Sophos Managed Threat Response
 

Overview

 

Sample Customers

Securitas USA, Black Hills Energy, Lincoln Electric,The J.M. Smuckers Company, New York Community Bank, State of Connecticut, NCR
Flexible Systems
Information Not Available
Find out what your peers are saying about Intercept X Endpoint vs. Sophos MDR and other solutions. Updated: May 2024.
789,135 professionals have used our research since 2012.