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Domo vs Sisense comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Domo's effectiveness varies widely, offering cost savings and efficiency for some, while others find it costly and inefficient.
Sentiment score
6.6
Sisense offers time-saving benefits with cost-effectiveness, but experiences vary based on existing analytics systems and initial investments.
 

Customer Service

Sentiment score
6.9
Domo's customer service is responsive but faces communication delays and gaps between support teams, impacting smaller clients.
Sentiment score
7.9
Sisense excels in customer service with expert support, responsive assistance, and a strong commitment to client success.
They were quite professional and in around three to five working days, they had identified where they suspected there was an issue and I was able to fix it.
The main benefits of using Domo are that the support is good, and comparing it with other BI tools, it has specific specialties.
While they eventually provide the correct answers, their support for smaller customers could be improved.
The support was very good.
 

Scalability Issues

Sentiment score
6.9
Domo efficiently scales with diverse user groups and data, though performance may vary with massive datasets, facing competition.
Sentiment score
7.3
Sisense is praised for scalability, though some users report performance issues with large data volumes; security concerns exist.
The fact that you're able to easily identify the pipelines or flows that have errors, and it notifies you when you're building a pipeline where you can run previews and tell where to fix issues, is helpful.
Sigma, which is written for Snowflake, scales more easily than Domo.
We have escalated questions to Domo's technical support as we find some bugs in our daily routines.
 

Stability Issues

Sentiment score
7.4
Domo is generally stable, handling large data efficiently, with minor data refresh issues and connectivity dependent on internet quality.
Sentiment score
7.8
Sisense is stable and reliable, with minor slowdowns during data import, but users report no major stability issues.
In recent years, I haven't had such cases. It's quite stable and I don't have any reservations on its stability.
The setup of Domo is challenging as the cache and serialization part still causes errors.
 

Room For Improvement

Domo users seek improved data integration, visualization, browser compatibility, cost-effectiveness, and support, while desiring enhanced collaboration and customization features.
Sisense users want enhanced large dataset handling, improved dashboards, better data connectivity, and reduced costs with more customization options.
End users require a license to run their own reports and dashboards, which are fairly expensive.
Some technical aspects such as Beast Mode calculation could be improved in Domo, as it would provide more clarity and help in giving insights to clients or customer business team requirements.
One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI.
I would like to see an improvement in the live data connection, specifically making the process faster.
 

Setup Cost

Domo's pricing is higher but justified by robust features, flexible licensing, and included cloud infrastructure reducing IT needs.
Sisense offers a subscription model with competitive pricing, ideal for mid-sized to large enterprises due to its robust features.
Domo's pricing is high compared to other BI tools, and it is costly.
Domo is expensive compared to other solutions.
There was no significant difference in pricing between Sisense and ThoughtSpot.
 

Valuable Features

Domo excels in ETL, data visualization, governance, and collaboration, offering user-friendly tools for handling complex data tasks.
Sisense offers user-friendly deployment, rapid data integration, intuitive dashboards, and advanced analytics for enhanced data insights and visualization.
App Studio is valuable because it allows all the customization we needed; we can decode it, with the view and grid which are all I need, drill-downs, and everything can be done the way I need it.
The most valuable feature of Domo is the fact that you can connect multiple inputs and you don't have to have a data warehouse.
I have been using it for four years and have been able to extract the information I need from it.
It offers two ways to access data: by cubing the data or hitting it live.
 

Categories and Ranking

Domo
Ranking in BI (Business Intelligence) Tools
11th
Ranking in Reporting
10th
Ranking in Data Visualization
11th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Data Integration (40th), Business Performance Management (12th)
Sisense
Ranking in BI (Business Intelligence) Tools
18th
Ranking in Reporting
13th
Ranking in Data Visualization
14th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
41
Ranking in other categories
Cloud Analytics (6th), Embedded BI (7th)
 

Mindshare comparison

As of September 2025, in the BI (Business Intelligence) Tools category, the mindshare of Domo is 4.4%, down from 6.6% compared to the previous year. The mindshare of Sisense is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Market Share Distribution
ProductMarket Share (%)
Domo4.4%
Sisense1.2%
Other94.4%
BI (Business Intelligence) Tools
 

Featured Reviews

Denis Mwaniki - PeerSpot reviewer
Have built flexible data pipelines and shared actionable insights across departments
I have not used Domo's collaborative features extensively. Regarding Domo's AI-driven insights in uncovering trends and forecasting outcomes, the limiting factor is that you need to define all of your columns before you're able to do any AI or feature engineering. That's quite a lot of work, especially on our end, given that we have huge datasets and sometimes we don't have updated data dictionaries. My wish would be for Domo to learn on its own and figure out column types without necessarily having to build that data dictionary. One of the areas where we've had frustrations with Domo is the aesthetics. The aesthetics are quite limited compared to other BI tools such as Tableau and Power BI. The aesthetic feel, especially when building dashboards or apps, needs improvement. While Domo Apps is almost a Domo dashboard with more features and a better feel, I would hope for an investment in the aesthetics area. Being able to swipe right or left, instead of just scrolling down would be beneficial, as most Domo dashboards only allow downward scrolling. Some of our stakeholders find the dashboards very long and wish they could scan through them more efficiently.
Wiboon Thabsuwan - PeerSpot reviewer
Helps businesses save time and offers good integration features
I would say that using Sisense on Linux's platform might not be advantageous for everyone. I am more familiar with Windows than Linux. With Windows, the system performs very fast. Even if your data size consists of like 10,00,00,000 loads or whatever, it works very fast. When using Sisense, it is better to have some people with a very good understanding of Linux. I need more technical people who understand about Linux OS. Only two people would be enough to operate the tool.
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Top Industries

By visitors reading reviews
University
12%
Computer Software Company
10%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
18%
Computer Software Company
11%
Government
8%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise17
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise7
Large Enterprise11
 

Questions from the Community

What do you like most about Domo?
All our client SLAs and daily and weekly dashboards are tracked on Domo.
What needs improvement with Domo?
Domo is the premium option of all the choices. It has fancy features including a built-in chat program with the Buzz feature that no one uses. When I arrived about a year ago, we had 12 different w...
What needs improvement with Sisense?
I would like to see an improvement in the live data connection, specifically making the process faster. Additionally, incorporating more self-service capabilities would benefit the product.
What is your primary use case for Sisense?
I was looking into some of our business operations with tow truck companies. I focused on evaluating turnaround times for tow trucks to arrive on-site for accidents and how long it took them to cle...
What is your experience regarding pricing and costs for Sisense?
There was no significant difference in pricing between Sisense and ThoughtSpot. They were practically dead even from a pricing perspective.
 

Comparisons

 

Also Known As

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Overview

 

Sample Customers

Capco, SABMiller, Stance, eBay, Sage North America, Goodwill Industries of Central Indiana, Telus, The Cliffs, OGIO International Inc., and many more!
Ebay, WIX, Wave Accounting, ESPN.com, Magellan Luxury Hotel, Paylogic, Sony, Merck, EDA, One Hour Translation, NASA, Plastic Jungle, Philips, Yahoo
Find out what your peers are saying about Domo vs. Sisense and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.