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Unitrends vs Zerto comparison

Unitrends and Zerto are both solutions in the Backup and Recovery category. Unitrends is ranked #45 with an average rating of 7.3, while Zerto is ranked #2 with an average rating of 8.8. Unitrends holds a 0.5% mindshare in BRS, compared to Zerto’s 2.7% mindshare. Additionally, 84% of Unitrends users are willing to recommend the solution, compared to 98% of Zerto users who would recommend it.
Unitrends
Read 34 Unitrends reviews
  • 1,098 Views
  • 805 Comparison Views
84% willing to recommend
Zerto
Read 282 Zerto reviews
  • 9,896 Views
  • 5,051 Comparison Views
98% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

Zerto and Unitrends are two leading solutions in the data protection market. Zerto excels in business continuity and disaster recovery features, while Unitrends stands out in comprehensive backup and recovery functionalities.

Features: Zerto offers effective disaster recovery, continuous data protection, and robust replication with minimal data loss. Unitrends is known for a wide range of backup options, support for multiple platforms, and advanced recovery options.

Room for Improvement: Zerto users suggest enhancing the granularity of backup schedules, improving initial setup processes, and better control in scheduling. Unitrends users recommend improved reporting capabilities, a more intuitive interface, and advancements in usability tracking.

Ease of Deployment and Customer Service: Zerto is seen as easier to deploy due to its streamlined setup but may require initial guidance. Unitrends deployment is straightforward but involves more configuration steps. Zerto's customer service is responsive and knowledgeable, while Unitrends users appreciate live support but note variability in service quality.

Pricing and ROI: Zerto's pricing model aligns with its high availability features but can be expensive for smaller setups. Unitrends is cost-effective, offering considerable value for comprehensive backup solutions. Zerto delivers strong ROI for enterprises needing high uptime, while Unitrends provides balanced ROI through cost savings and extensive feature utilization.

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Buyer's Guide
Unitrends vs. Zerto
October 2024
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Categories and Ranking

Unitrends
Ranking in Backup and Recovery
45th
Average Rating
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
Zerto
Ranking in Backup and Recovery
2nd
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
282
Ranking in other categories
Cloud Migration (4th), Cloud Backup (3rd), Disaster Recovery (DR) Software (2nd)
 

Mindshare comparison

As of November 2024, in the Backup and Recovery category, the mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. The mindshare of Zerto is 2.7%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Q&A Highlights

it_user177801 - PeerSpot reviewer
Jul 23, 2023
Software replication to remote sites during disaster recovery?
We have recently implemented Zerto as a disaster recovery solution. Not only does it replicated, it allows you to created boot orders for the VM's. This means you can have your SQL server start and set an automatic delay for the applications servers. It can also be configured to bring a failover test up on an isolated network for DR testing. It can also replicate between different hypervisors. For example, you can replicated from VMware to Hyper-V or AWS. They are adding more hypervisors with newer released.
See all answers
 

Featured Reviews

Todd Guthrie - PeerSpot reviewer
Jul 26, 2023
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.
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Girish Agarwal - PeerSpot reviewer
Aug 29, 2023
Easy to use, quick to understand, and simple to set up
It's easy to use. It wasn't too difficult to start with. With most vendors, initially, you have a learning curve or configurations. In this case, Zerto was quick to understand. The dashboard was easy and the UI was simple. The experience is comparatively good with Zerto. The near-synchronous replication has not been used much. That said, it does help when talking about storage layers. The availability of the VMs is good. In terms of resiliency, there are a lot of benefits to it. Most have a recovery of 24 to 48 hours; Zerto has gotten recovery down to four hours. We've done a POC with a DR to AWS. It was limited, however, it worked well and there was support. We didn't run into any challenges. The effect on the RPOs has been excellent. It's been impacted greatly. Customers enjoy the shorter timeline to recovery. The customer confidence is high.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Being an appliance-based solution, we were able to migrate backup solutions without having to purchase a lot of hardware separately."
"The ability to back up both physical and virtual appliances under one roof."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"It is an easy system to use. The support, if needed, is always willing to help."
"It is fairly stable."
"I really like the reporting options you get for various email reports."
"Replication to Forever Cloud."
"I am impressed with the tool's reporting and UniView features."
More Unitrends pros
"The solution's most valuable aspect is allowing a failover from our remote sites to our data center. Our remote sites have failed several times, and on each occasion, we were able to bring a plant back online within 30 minutes, even though the hardware repair took many days."
"Files can also be extracted from the VMDK at the remote site even when the VM is off."
"The most important features are the simplicity of recovery and the wider capabilities and feature sets than VMware SRM has."
"Some of the most valuable features are the synchronous replication and migration with RDMs. I really like the conversion of RDM VMs for migration."
"I like the less than one-minute RPO, the ability to IP customize during failovers, and the cloning feature that I can use to clone VMs over at the target location. As part of the automation failover, if we need to change an IP when it fails over to the other data center, Zerto will handle that; there's no need for manual intervention. As far as the cloning, we use that to do quick testing of a VM in the remote data center for lift-and-shift processors."
"If we lost our data center and had to recover it, Zerto would save us a great deal of time. In our testing, we have found that recovering the entire data center would be completed within a day."
"The feature I've found most valuable so far has been the ability to migrate the VMs from Hyper-V and Citrix Hypervisor. It's made our migration seamless. In the beginning, we were looking at freeware tools, and it was just a massive headache. Zerto solved a lot of the roadblocks that we'd run into in the past."
"Managing the system is easy and reliable, you can choose any VM you want to replicate to your DR Site in Combination with other VM's."
More Zerto pros
 

Cons

"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"The solution's base operating system needs to be improved."
"If the interface could be less complex, it is would be great."
"In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses."
"There's a lot that can be made better. For example, it could be more scalable."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"The ability to run just differentials without pulling the full on your archive."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
More Unitrends cons
"I would like to see a separate product offer for performing backups, although I think that this is something that they are expecting to release in the next version."
"In Azure... We have to make sure that every resource group is tagged correctly, with the correct team and department because we have to bill them at the end of the month. The problem is that Zerto does not have that ability. When the product fails over or migrates a VM from on-prem, or even within Azure, to another site, it does not give you the option of selecting an existing resource group."
"The technical support response time has room for improvement."
"The product could benefit from improvements in automation, specifically in the area of failovers."
"My only business complaint is the cost of the solution. I feel like the cost could be a tad lower, but we are willing to pay extra to get the Premium service."
"It took me a little bit of time to get used to Zerto's terminology and to relate it back to how you do a backup traditionally. It was a little different. It took a little while to understand what a VPG is and what it does. That's an area that they could probably improve on a little, making the documentation easier to understand."
"Zerto could add text alerts if there are critical problems and alerts if changes affect our replication."
"The biggest improvement would be exporting VPGs and a configuration of VPGs, as well as increasing or improving their IP customization rule set."
More Zerto cons
 

Pricing and Cost Advice

"Unitrends is an expensive solution."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"Pricing model constantly changes."
"Based on a scale of one to ten, with one being low and ten being high, I would rate the pricing of this solution as a three. Also, there are no additional costs involved in the standard licensing of the solution."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"Make sure you do the homework to size the solution properly. Buy the Enterprise Plus licensing if you can afford it."
More Unitrends pricing and cost advice
"It is not a bad pricing model."
"When we purchased Zerto, we felt it was worth the cost as it would protect us from any potential problems and give us peace of mind knowing that any critical items could be recovered quickly."
"Pricing is adequate at the standard of the product, but there could be "always" some improvement. We would like to see a consumption model that would charge in a DR scenario, where you're failing over and consuming those resources, instead of a per-protected-node model."
"We subscribe to their annual license package and we have tier one support with them."
"It's very equitable, otherwise you wouldn't do it. It's something that we utilize for the licenses per core as far as what we're backing up. Therefore, it's very cost-efficient as far as the licensing goes. For the amount of stuff that we're backing up and what we're utilizing it for, the licensing is not very expensive at all."
"I would suggest getting a dedicated, well-informed rep."
"We found that in an event that was massive enough to cause an entire cluster to go offline we would be happy with our core services up and running."
"Zerto is affordable."
More Zerto pricing and cost advice
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Comparison Review

it_user159711 - PeerSpot reviewer
Nov 9, 2014
VMware SRM vs. Veeam vs. Zerto
Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…
Read full review
 

Answers from the Community

it_user177801 - PeerSpot reviewer
Sep 20, 2016
Sep 20, 2016
Software replication to remote sites during disaster recovery?
We have recently implemented Zerto as a disaster recovery solution. Not only does it replicated, it allows you to created boot orders for the VM's. This means you can have your SQL server start and set an automatic delay for the applications servers. It can also be configured to bring a failover test up on an isolated network for DR testing. It can also replicate between different hypervisors. ...
2 out of 16 answers
it_user157908 - PeerSpot reviewer
Jan 5, 2015
Hello, Check the VBA module from networker legato software, it might be what you need. Kind Regards, John.
Read full answer
it_user136023 - PeerSpot reviewer
Jan 5, 2015
So does that mean you want to have a Disaster Recovery solution where data is not on site your bunker site? but yet allows for a fast recovery in case your primary site is down? - What virtualization solution do you use? - What is the link between the 2 (?) sites? - What RPO and RTO are you aiming for? - How much data do you need to recover?
Read full answer
See all 16 answers
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Government
12%
Educational Organization
8%
Non Profit
7%
Computer Software Company
21%
Financial Services Firm
10%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
See all answers
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
See all answers
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
See all answers
What advice do you have for others considering Oracle Data Guard?
Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...
See all answers
What do you like most about Zerto?
The most valuable feature of Zerto for us is its DR capability.
See all answers
What is your experience regarding pricing and costs for Zerto?
Zerto is priced high.
See all answers
 

Comparisons

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Compared 13% of the time
Commvault Cloud vs Unitrends Logo
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Compared 10% of the time
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VMware Live Recovery vs Zerto Logo
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Compared 19% of the time
Veeam Data Platform vs Zerto Logo
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Compared 18% of the time
Rubrik vs Zerto Logo
Rubrik vs Zerto
Compared 8% of the time
Dell RecoverPoint for Virtual Machines vs Zerto Logo
Dell RecoverPoint for Virtual Machines vs Zerto
Compared 7% of the time
Commvault Cloud vs Zerto Logo
Commvault Cloud vs Zerto
Compared 6% of the time
More Zerto Competitors
 

Product Reports

Buyer's Guide
Unitrends
October 2024
Unitrends reportDownload Unitrends product report
Buyer's Guide
Zerto
October 2024
Zerto reportDownload Zerto product report
 

Also Known As

No data available
Zerto Virtual Replication
 

Learn More

Unitrends
Zerto
 

Overview

Organizations rely on Unitrends to back up and protect both physical and virtual servers with compatibility for legacy systems and an appliance model.

Unitrends supports Microsoft Hyper-V clusters, VMware ESXi clusters, SQL databases, and Exchange DAGs. Valuable for K-12 schools for continuous monitoring via a graphical interface, it also offers real-time synchronization, file restoration, report generation, email status updates, redundancy, and ransomware protection. Features include effective technical support, instant recovery, detailed reporting, real-time synchronization, global deduplication, cross-compatibility for OS backups, and frequent updates. Easy to install for Hyper-V appliances, the platform benefits users with its dashboard insights, saving time and ensuring reliability. While improvements are needed in high availability features, customer engagement, cloud capabilities, storage options, and the free version, the UI, configuration complexity, pricing, and support costs also demand attention. Users find scaling challenging and desire better feature parity with competitors, clearer recovery information, improved scripting, and flexible retention settings based on repository.

What are the most important features?
  • Effective technical support
  • Instant recovery
  • Detailed daily and email reporting
  • User-friendly interface
  • Real-time synchronization
  • Global deduplication
  • Cross-compatibility for diverse OS backups
  • Frequent updates
  • Ease of installation for Hyper-V appliances
  • Automated feedback
  • UniView features
  • Instant power-on
  • Cost-effective pricing
  • Time-saving dashboard insights
What benefits or ROI should users look for?
  • Time-saving features
  • Efficient data synchronization
  • Enhanced data recovery and protection
  • Accurate reporting and insights
  • Cost-effective and reliable solution

K-12 schools use Unitrends for continuous monitoring and verification via a graphical interface. Its real-time synchronization, file restoration, and report generation features support educational institutions' needs, ensuring data protection and operational efficiency.

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

 

Sample Customers

NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies
Buyer's Guide
Unitrends vs. Zerto
October 2024
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