IRONSCALES vs Sublime Security comparison

IRONSCALES

Read 11 IRONSCALES reviews

686 Views
412 Comparison Views

100% willing to recommend

Sublime Security

Read 1 Sublime Security review

212 Views
156 Comparison Views

100% willing to recommend

IRONSCALES

Sublime Security

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IRONSCALES and Sublime Security based on real PeerSpot user reviews.

Find out what your peers are saying about Proofpoint, Barracuda Networks, IRONSCALES and others in Secure Email Gateway (SEG).

To learn more, read our detailed Secure Email Gateway (SEG) Report (Updated: May 2024).

Buyer's Guide

Secure Email Gateway (SEG)

May 2024

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Helped 787,779 peers since 2012

Categories and Ranking

IRONSCALES

Average Rating

9.2

Number of Reviews

Ranking in other categories

Advanced Threat Protection (ATP) (7th), Secure Email Gateway (SEG) (3rd)

Sublime Security

Average Rating

9.0

Number of Reviews

Ranking in other categories

Email Security (28th)

Featured Reviews

Seth Wasserman

Vice President of Information Technology at Menin Hospitality

Jun 23, 2022

Allows other users to flag an email as spam, has excellent detection capabilities, and is easy to deploy and manage

Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front. That's about it, and that's a superficial issue. I understand that it is difficult to refine when you have a lot of information to deliver. It is not an easy job. Microsoft gets it wrong too.

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LARK IT

Head of IT at a manufacturing company with 51-200 employees

Nov 30, 2023

Easy to setup, stable and highly scalable

The ability for users to look at their own quarantine box needs improvement. So at the moment, it doesn't give you the ability to see every email that has been quarantined. No end-user has the ability to see what's being quarantined. It's only people who have access to the back-end platform that can actually see what has been quarantined. The end user doesn't know if they have an email that has been quarantined, only if they're expecting something that didn't come through. In future releases, I would just like to see that ability for users to see what's being quarantined and what's not quarantined but safe. Just those genuine false positives.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through."

"Their anti-phishing platform is absolutely fantastic. The automated AI piece is amazing, and their technical support is fantastic."

"I would say the most valuable feature is what they call Themis. It's like a virtual analyst that uses the decisions that system admins make to generate a score for whether an email is legitimate, spam, or phishing. It gets better based on the decisions that we make over time. The automation piece is great as well. The integrated approach of email security combined with employee awareness training is excellent."

"The stability is good."

"AI-driven phishing detection and incident remediation are valuable. It saves time from having to do manual analysis and investigation, and we also get alerts for phishing emails."

"For me, the mobile app is most valuable. All other features are also very useful, but the mobile app makes it really easy for me to manage on the go. I don't have to be at my desk. I could be at the shops, or it could be in the evening when I am out, and I can get a notification on my phone that there is an incident that has been raised. I can sort it out very quickly without having to be at my work PC."

"The biggest benefit is that we get fewer phishing and spam emails, so using IRONSCALES has made our environment much safer."

"The fact that it is set-and-forget is valuable. Once you turn it on, you very rarely have to micromanage it, whereas, with a lot of spam filters, you have to go in very often."

More IRONSCALES pros

"I like its ability to detect and block."

Cons

"IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees."

"I would love to see the indication of compromise and how the solution utilizes open source resources. It would be good to see that included in the paid versions. It would be a small addition but add a lot of value for clients."

"There's room for improvement in the campaign management. IRONSCALES has many built-in templates that I use, but you can also build templates from scratch. However, the interface for creating custom templates needs to be updated."

"I would like it if IRONSCALES had some sort of reminder mechanism, meaning IRONSCALES knows if a user completed the training or not. As long as it hasn't been completed, it keeps reminding every so often, alerts the manager, etc. Right now, it is all in the hands of the employee, and not all of them continue the process, which is a shame."

"The simulation and training piece could be improved by having more granularity in terms of scheduling how campaigns are run and allowing people to directly take the training rather than having to go through an official campaign. That's not available yet."

"Even though they have been continuously improving it, it is not 100% there. We have had a few incidents where legitimate emails were getting blocked, and we had to manually remove those emails from quarantine. It is 90% effective or accurate because, on rare occasions, some emails from customers were not getting delivered. In one or two instances, their emails got blocked by IRONSCALES, and we had to manually remove the emails from quarantine. I would like them to improve their algorithm to avoid flagging genuine emails as malicious. I would also like to be able to whitelist certain email addresses. I'd love to be able to whitelist a particular customer."

"There is a feature called Account Takeover, which isn't what I want it to be able to do. I know that they're working on that, but when they first started the Account Takeover feature in incident management, it didn't have much information. It didn't have any usability to it. I already had tools in place that were better."

"Its UI could be improved. My pet peeve with a lot of these cloud-based systems is that a lot of times, the interface for the management is a little clunky. If you live and breathe IRONSCALES all day long, you'll obviously know where everything is just from muscle memory, but the system is not designed for people to be in it all day long. You're only supposed to occasionally look at it. When things get moved around, it is not necessarily that intuitive. I'm an IT guy, and I can pretty much take the worst UI and figure it out, but the menus and the options in the interface could be a little cleaner graphically. If you have a quick problem that you want to resolve, it takes a little bit of digging in the admin console, whereas it should take a few clicks up front."

More IRONSCALES cons

"The ability for users to look at their own quarantine box needs improvement. So at the moment, it doesn't give you the ability to see every email that has been quarantined. No end-user has the ability to see what's being quarantined. It's only people who have access to the back-end platform that can actually see what has been quarantined. The end user doesn't know if they have an email that has been quarantined, only if they're expecting something that didn't come through."

Pricing and Cost Advice

"They are pretty much the same as all the other competitors in the market."

"I don't know about its pricing because I don't run the budget or pay the bills, but if it was extortionate, we probably would be looking to scrap it, and because we are not, I assume its price is okay."

"We pay $3000 plus a little more a year for the number of employees we have, and we're not even that big. The solution is at the higher end in terms of cost. It's not the most expensive product, but I would say it's worth the price if you have a high volume of email traffic. In our case, the solution has inspected over 162,000 emails between three and four months. It saved us a lot of time and money. It's a worthwhile investment because a bad actor only has to succeed once; we must defend against everything in our business. IRONSCALES offers a sense of security and confidence from being well protected."

"There is an installation cost. Since we have this as a managed service, we pay for licensing and the managed service itself. Other than that, there are no additional costs."

"IRONSCALES is an expensive solution."

"Considering the value it provides, it is definitely worth the cost. We don't have to do manual analysis and remediation of phishing emails, which saves us a lot of hours. Its licensing is based on the number of users being supported and the number of email addresses being protected. I'm not aware of any additional costs."

"As compared to everything else we looked at, it was good. It was the best value for the dollars."

"I would rate the pricing of Sublime Security as a seven out of ten. It is reasonably well-priced."

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Top Industries

By visitors reading reviews

Computer Software Company

14%

Manufacturing Company

Financial Services Firm

Outsourcing Company

Manufacturing Company

12%

Real Estate/Law Firm

10%

Computer Software Company

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IRONSCALES?

The solution captures a bit more of the unknown, quantifies it, and applies intelligence to it to pick out and stop a lot of phishing emails that come through.

See all answers

What is your experience regarding pricing and costs for IRONSCALES?

IRONSCALES is an expensive solution. The solution has certain add-on features, and its pricing depends on how you scale it. You have to pay additional licensing fees for some specific features.

See all answers

What needs improvement with IRONSCALES?

IRONSCALES should bundle more features together instead of separating them and charging additional licensing fees. The solution’s scalability could be improved.

See all answers

What do you like most about Sublime Security?

I like its ability to detect and block.

See all answers

What is your experience regarding pricing and costs for Sublime Security?

I would rate the pricing of Sublime Security as a seven. It is reasonably well-priced.

See all answers

What needs improvement with Sublime Security?

See all answers

Comparisons

Microsoft Defender for Office 365 vs IRONSCALES

Compared 21% of the time

Avanan vs IRONSCALES

Compared 17% of the time

Perception Point Advanced Email Security vs IRONSCALES

Compared 9% of the time

Cisco Secure Email vs IRONSCALES

Compared 8% of the time

Proofpoint Email Protection vs IRONSCALES

Compared 5% of the time

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Abnormal Security vs Sublime Security

Compared 44% of the time

Proofpoint Email Protection vs Sublime Security

Compared 19% of the time

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Product Reports

Buyer's Guide

IRONSCALES

June 2024

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Buyer's Guide

Email Security

June 2024

Download Sublime Security product report

Learn More

IRONSCALES

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Sublime Security

Overview

IRONSCALES is a leading email security platform that combines human intelligence with machine learning to detect and respond to phishing attacks.

It offers a comprehensive suite of tools, including email threat intelligence, incident response, and automated phishing remediation.

With its unique self-learning technology, IRONSCALES can quickly identify and mitigate phishing threats, reducing the risk of data breaches and financial losses.

The platform also provides real-time alerts and actionable insights to help organizations proactively defend against evolving email threats.

With its user-friendly interface and seamless integration with existing email systems, IRONSCALES is a powerful solution for businesses of all sizes looking to enhance their email security.

Sublime alleviates the pain of traditional black box email gateways with detection-as-code and community collaboration.

Sample Customers

Allegheny Millwork, Ayrshire College, Nium, Orris, Paramount School District, Pres Les, PRT Staffing, Recovery Unplugged, Telit, WebHelp

Information Not Available

Buyer's Guide

Secure Email Gateway (SEG)

May 2024

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