

Control-M and OpenText Operations Orchestration compete in automation solutions, focusing on operational efficiency. Control-M has an advantage in support and pricing, while OpenText Operations Orchestration provides better feature integration.
Features: Control-M includes robust scheduling, predictive analytics, and a centralized control hub, enhancing workflow optimization. OpenText Operations Orchestration features flexible IT process automation, cloud integration, and rapid deployment capability.
Room for Improvement: Control-M could improve ease of use, reduce complexity, and enhance scalability. OpenText Operations Orchestration can improve its user interface, expand its pre-built libraries, and enhance support options for more seamless integration.
Ease of Deployment and Customer Service: OpenText Operations Orchestration offers a modular deployment model that integrates well in diverse IT environments and boasts high responsiveness in customer service. Control-M provides comprehensive deployment support but is more complex to implement.
Pricing and ROI: Control-M's initial investment is higher, promising strong ROI through a robust feature set. OpenText Operations Orchestration offers competitive pricing with high ROI potential through rapid deployment and scalability.
The main return on investment with Helix Control-M has been a reduction in downtime and minimization of manual interventions, which has improved our operational efficiency.
You can run a million batch jobs or tasks at night when all of your highly skilled people are at home sleeping.
By implementing automation tools, you can minimize human errors and improve efficiency.
They quickly evolve with changing technology trends, easily adopt new features, and incorporate them into the product.
The support is accurate, and BMC is always ready to help with queries and complex incidents.
The technical support is very polite, helpful, and available 24/7.
Our license doesn't limit our ability to configure Control-M as needed, allowing us to easily create new agents or environments.
I am paying for a top-end tool which rarely experiences issues, with most problems stemming from the applications being managed rather than the tooling itself.
It can absorb more workload wherever needed.
Control-M itself is robust, and it would receive a rating of 10.
The downtime is higher compared to AWS.
The testing and development phases need to be more rigorous before releasing patches.
They could provide more documentation and tutorials to make the initial setup easier to understand.
We've experienced main problems with MFTE where having one setup means when an error occurs, the entire service goes down.
Documentation should be maintained for all versions since they provided the application.
The licensing cost is very high, and they often consider switching to IBM Workload Scheduler or other options.
Control-M tends to be more expensive compared to other solutions, but users get great value from it.
Control-M is among the highest-priced solutions in the market.
Automation is more advanced, deployment is fast, and version control has been simplified.
The user interface is comprehensive and lets me view all my jobs on one page, monitor everything, and access the job history.
If I have a staff that operates Control-M on Windows Server, they will easily pick it up if they need to run it on Unix or mainframes. It's the same interface, saving time and improving efficiency.
| Product | Market Share (%) |
|---|---|
| Control-M | 3.7% |
| OpenText Operations Orchestration | 1.0% |
| Other | 95.3% |

| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 23 |
| Large Enterprise | 136 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 2 |
| Large Enterprise | 20 |
Control-M SaaS by BMC is tailored for growing teams, offering essential orchestration for managing hybrid cloud workflows starting at $29,000 annually.
Control-M integrates automation, orchestration, and a user-friendly interface to streamline workflows across banking, DevOps, and cloud environments. Key modules like Managed File Transfer and cross-platform support simplify job monitoring, while Batch Impact Manager enhances scheduling. Despite its capabilities, improvements in output analysis, reporting customization, offline access, and API integration are desired by users.
What are Control-M's key features?Control-M is implemented in industries such as finance and enterprise operations, aiding in automating batch processing across platforms like SAP and Teradata. It integrates with secure file transfers, ERP systems, and databases, whether deployed on-premises or cloud, ensuring seamless operation optimization.
OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.
With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.
Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:
Operations Orchestration offers the following components:
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