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BMC TrueSight Server Automation vs vCenter Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
vCenter Configuration Manager
Ranking in Configuration Management
10th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 9.4%, down from 9.7% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.1%, up from 3.0% compared to the previous year. The mindshare of vCenter Configuration Manager is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.4%
vCenter Configuration Manager0.8%
BMC TrueSight Server Automation3.1%
Other86.7%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Nikhil Nikhil - PeerSpot reviewer
Compliance management has improved efficiency but licensing changes pose challenges
I am not using any advanced features or AI. I am employing a basic VMware vCenter setup for my infrastructure. Scalability has no major limitations, and the solution is efficient. Overall, it's satisfactory. I would rate the vCenter experience as seven out of ten due to concerns regarding license, pricing, and AI features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a useful device management feature."
"Intune's most valuable feature is its centralized management capability."
"It is a stable solution."
"I like the tool's integration with Apple. Anyone who creates an ID in Intune will get an Apple ID."
"Intune can wipe devices. For example, if a disgruntled employee wants to leak the data on their company phone, Intune can terminate their access and wipe the entire device with a click."
"For the price, the features included with Microsoft are appealing."
"Intune is effective because of the configuration management and endpoint security it provides. The graphical interface makes it easier to configure and deploy devices."
"The main advantage is that Intune performs its intended functions effectively."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"The most important feature is the schedulings."
"The best feature of the solution is patch automation."
"The solution is stable."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"vCenter Configuration Manager is the best tool for centrally managing resources"
"In India, basically, in the banking sector, we do not use particular open-source products, so the tool is beneficial for us."
"The management of vCenter Configuration Manager can support the UI interface. It helps in monitoring, logging alert and performance, forecasting the system to provide services in the environment."
"vCenter Configuration Manager is a stable solution that is very easy to manage and deploy."
"The market share of VMware is huge. It is not even necessary to prove the capabilities attached to the product."
"It is a very stable solution."
"We can scale the solution as needed."
"The technical support services are good."
 

Cons

"Lacking in features such as Wi-Fi and network security."
"The information we receive at the device level needs improvement."
"I would like to see easier pushdowns. Currently, we have to package our own software and then push it. Intune can make that way easier and integrate applications, such as Zoom and Adobe Acrobat, that are used by a lot of enterprise or corporate organizations."
"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."
"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."
"Microsoft Intune lacks live location tracking capabilities."
"Intune needs to incorporate more tools to reduce the number of third-party applications we rely on."
"The initial setup is a little bit complex."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"Resource management on the base servers is sluggish and could be improved."
"We would like to see this solution handle more multitasking."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"The tool needs to improve its interface."
"We would like to improve the UI interface and customer experience in vCenter Configuration Manager. We need a speed-based system, which is methodology checked. The migration functions, from one hardware to another and the nodes must be a partner of four nodes, which acts as a weakness. They should have advanced training and course material for vCenter solutions."
"The technical support is not as responsive as it could be. They are slow to respond to our issues with a resolution. There should be online chat support added."
"If the solution could manage on-premises and cloud resources with the help of one tool, it would be an extra agent."
"I would like there to be support for this solution in Iran."
"There could be an option for clients to manage the tool as well."
"SAP CRM could improve by adding additional automation features."
"The customer service and support are not as good as that of other solutions. It is not very fast."
 

Pricing and Cost Advice

"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"Microsoft Intune's pricing is reasonable."
"I am satisfied with the pricing."
"Microsoft licenses are costly."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"The price is very reasonable."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"The price of Microsoft Intune is reasonable."
"The product's pricing depends on the number of servers."
"The solution is quite expensive compared to other vendors."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product is expensive."
"We're looking at less than $100,000 USD for this solution."
"This product is not cheap. I have a yearly license for vCenter and the license is not cheap."
"It is an expensive product."
"We have to pay for the whole bundle and individual pricing is not available. One license costs us almost $200 every year."
"It is on a yearly basis."
"The product price and licensing fees are reasonable, especially when compared to other products in the market."
"I have a license to cover four hosts."
"It is an expensive solution."
"While the pricing is reasonable for large corporations, it presents a substantial financial challenge for medium-sized businesses."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Manufacturing Company
9%
Government
8%
Financial Services Firm
33%
Government
6%
Wholesaler/Distributor
4%
Computer Software Company
4%
Computer Software Company
15%
Financial Services Firm
11%
Insurance Company
9%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise11
Large Enterprise19
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...
What do you like most about vCenter Configuration Manager?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for vCenter Configuration Manager?
Nowadays, it is a bit expensive. It's costly, primarily due to the licensing aspect.
What needs improvement with vCenter Configuration Manager?
My impression on the impact of the real-time monitoring features of vCenter Configuration Manager is that it's somewh...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
vCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Bank Al Bilad, Thomas-Krenn.AG, Pronto!, Unimed Juiz de Fora
Find out what your peers are saying about BMC TrueSight Server Automation vs. vCenter Configuration Manager and other solutions. Updated: September 2025.
869,513 professionals have used our research since 2012.