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BMC TrueSight Server Automation vs vCenter Configuration Manager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
304
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
BMC TrueSight Server Automa...
Ranking in Configuration Management
13th
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
vCenter Configuration Manager
Ranking in Configuration Management
10th
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Configuration Management category, the mindshare of Microsoft Intune is 9.4%, down from 9.7% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 3.1%, up from 3.0% compared to the previous year. The mindshare of vCenter Configuration Manager is 0.8%, down from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Market Share Distribution
ProductMarket Share (%)
Microsoft Intune9.4%
vCenter Configuration Manager0.8%
BMC TrueSight Server Automation3.1%
Other86.7%
Configuration Management
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
JonathanShilling - PeerSpot reviewer
Able to access server info and file systems directly through TSSA but system can be sluggish
Resource management on the base servers could be improved. We're using a site that's supposed to cover all of our affiliates. I don't know what is causing the problem but we've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching. I find the solution to be rather cumbersome. It's supposed to be able to support 50,000 or 100,000 servers. We only have 5,000 servers and during our patch processes, it gets very sluggish. We wanted to automate our patching, and not be stuck monitoring patches for three-quarters of every month. We have a main site and then multiple repeaters at each of the affiliate locations. Theoretically, patches are supposed to be delivered to the repeaters and your affiliates are supposed to pull the patches from those repeaters. We've noticed that doesn't always work and it pulls transfer patches from the main site rather than going to the repeater. TrueSight brought some standardization across the affiliates, however, it has also increased workloads and has made some things more complex. The requirement to have a local account with no password (password is random in TSSA, but not able to be changed through Windows) has caused some grief with our security team, and many complaints across affiliates. There are several features that appear to be very good but they don't always work as expected.
Nikhil Nikhil - PeerSpot reviewer
Compliance management has improved efficiency but licensing changes pose challenges
I am not using any advanced features or AI. I am employing a basic VMware vCenter setup for my infrastructure. Scalability has no major limitations, and the solution is efficient. Overall, it's satisfactory. I would rate the vCenter experience as seven out of ten due to concerns regarding license, pricing, and AI features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's easy to manage and easy to configure."
"The best features of Microsoft Intune include continuous implementation of new capabilities each year, covering almost everything."
"I find Microsoft Intune valuable primarily for its Windows management capabilities, along with its Android Enterprise and Apple device management for mobile devices."
"The performance of Microsoft Intune is good."
"The user experience of Microsoft Intune is quite good because there's not much disturbance in the background; it's just running in the background."
"We like Intune's Autopilot functionality, which enables one-touch deployment. Dynamic grouping is another feature we find valuable working in academia. We have people in buckets based on their roles in the university, such as faculty, staff, alum, or grad. Sometimes, they will fit into multiple places, and dynamic grouping helps with that."
"Within Intune, managing policies and having a consistent way to manage devices is valuable."
"There are so many features, but Windows Autopilot is one of the features that are very valuable for most customers."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
"Scalability is good."
"Among the most valuable features is its flexibility and ability to work across multiple operating systems. Being able to execute some form of data collection and not have to worry about whether I'm working on a Linux box, or a Windows box, or the underlying OS, I can do these collections, get these results, and put them together in a uniform format which makes it easier to present back to management."
"The solution is stable."
"The overall role of BMC TrueSight Server Automation in managing configuration drift brings return on investment through its automation, which helps save me the time and effort of my operations team."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"I particularly appreciate the reporting capabilities, as they allow for in-depth analysis of logs and the ability to interpret alerts effectively, enabling informed responses."
"The solution is excellent at automating processes."
"The solution is stable and we haven't run into issues with bugs or glitches."
"The most valuable feature is the ability to see which virtual machines need more resources or are over-committed."
"I appreciate it because it's very easy to set up and configure new disks and servers."
"We can scale the solution as needed."
"vCenter alone is enough for me because vCenter is a cluster environment and cluster solution for virtualization environments."
"This is the best solution for management for the server administrator. VMware has been on the market for many years, so they have a lot of solutions. For on-premises, VMware is the best available solution."
 

Cons

"The technical support could be improved."
"Historically, Group Policy has simplified the management of various items, such as printer and drive mappings and while Intune offers workarounds, it lacks native support for these functionalities."
"Microsoft Intune can be improved by making it even more seamless for users to download their certificates."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"While no specific feature requires immediate improvement, the ongoing expansion of reporting and inventory capabilities promises to enhance its utility."
"Intune's reporting and logging could be improved. When troubleshooting, it's difficult to collect the logs and determine what's happening. If I want to filter out the compliant devices, I can see it from the logs, but I would like the option to drill down further."
"In an upcoming release, I would like to see some kind of analytics report."
"Lacks the ability to deploy more ways of management, managing devices and processing the policies."
"There is no other functionality available to patch the containers that we need to include."
"I would like to see more container integration in the next release of this solution."
"The number of APIs available within the tool needs improvement. At the moment, we have a couple of different scanning tools used within the organization, but only one of those is integrated back into Server Automation. There is another tool that they use in another part of the business where it doesn't have an out-of-the-box adaptor for it. We would have to go and create or develop something bespoke to be able to integrate it with that scanning tool. Whereas, with the other scanning tool, there was an API available. To make it easier, I would like to have more APIs available for different scanning tools within that line of business."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"More use cases can be automated. The user interface of BMC TrueSight Server Automation could benefit from enhancements, as it currently lacks refinement."
"It should be easier to use alternate storage."
"The product's price could be lesser."
"When vCenter is in a Microsoft environment, there is a lot of licensing involved, where we face some difficulties."
"There are a lot of steps to do the configuration. We have to do it step by step and it is time-consuming. If it was easier it could be done quicker. There should be a preloaded configuration."
"The snapshot functionality on the solution needs improvement. After renewing the snapshot, all of the production was stuck. Right now, its functionality is one of our main concerns."
"It can take a long time for the first information to become available. On the other hand, that's normal. It has to collect a lot of information before it can predict future needs. But it would be nice if there was some kind of base level to get started."
"If the solution could manage on-premises and cloud resources with the help of one tool, it would be an extra agent."
"The functions are not running in HTML5."
 

Pricing and Cost Advice

"Intune is included with our F3 and E5 licenses."
"The price for Intune is fair."
"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."
"Our enterprise agreement includes Microsoft Intune at no additional cost."
"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."
"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"I am satisfied with the pricing."
"The product is expensive."
"We're looking at less than $100,000 USD for this solution."
"The solution is quite expensive compared to other vendors."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The product's pricing depends on the number of servers."
"It is an expensive product."
"I rate the tool's pricing an eight out of ten. The product has increased its cost by at least two to three times its previous cost."
"There is a free license for the standard version. Their enterprise version is expensive. I would advise starting with one server and working your way up as you go. The enterprise version provides support."
"It's a large application. It consumes a lot of resources. Sometimes the price is too high for our customers. If they buy it directly from VMware, its hard to convince the customer that we will bring down the total cost of ownership, in the end."
"While the pricing is reasonable for large corporations, it presents a substantial financial challenge for medium-sized businesses."
"The product is highly-priced."
"We have to pay for the whole bundle and individual pricing is not available. One license costs us almost $200 every year."
"The pricing is mid-range so I rate it a six out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
10%
Manufacturing Company
9%
Government
8%
Financial Services Firm
32%
Government
6%
Educational Organization
4%
Wholesaler/Distributor
4%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business116
Midsize Enterprise46
Large Enterprise152
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise5
Large Enterprise15
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise11
Large Enterprise19
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What needs improvement with BMC TrueSight Server Automation?
Regarding the patch management feature, I find it perfect in BMC TrueSight Server Automation; however, the only probl...
What do you like most about vCenter Configuration Manager?
Stability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for vCenter Configuration Manager?
Nowadays, it is a bit expensive. It's costly, primarily due to the licensing aspect.
What needs improvement with vCenter Configuration Manager?
My impression on the impact of the real-time monitoring features of vCenter Configuration Manager is that it's somewh...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
vCM
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Bank Al Bilad, Thomas-Krenn.AG, Pronto!, Unimed Juiz de Fora
Find out what your peers are saying about BMC TrueSight Server Automation vs. vCenter Configuration Manager and other solutions. Updated: September 2025.
871,358 professionals have used our research since 2012.