We performed a comparison between ManageEngine Desktop Central and Microsoft Intune based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Based on the parameters we compared, ManageEngine Desktop Central seems to be the more favorable product. Its ease of deployment, its solid set of features, its affordable pricing, and its service and support all top Microsoft Intune’s offerings.
"ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop. We can then figure out which ones have to get patched and so forth."
"In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good."
"The patch manager is good, and it's easy to use."
"The solution is stable."
"Page management and ADA integrations are the most valuable features of ManageEngine Endpoint Central."
"One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent."
"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"The most valuable feature of ManageEngine Endpoint Central is the central management console. Additionally, inventory tracking is helpful for knowing where our assets are."
"The aspects I find most valuable are the managing the data and applications. I can also restrict the users to install any applications. I can also wipe the data if the phone was missplaced or stolen. These are the basics for me."
"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"It's very informative when there is an error. It allows us to backtrace where the error is and resolve that ourselves. It's a bit of a Swiss Army penknife. We find that it fixes most issues."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"Based on my experience, I find Intune very flexible for managing Windows devices. We can use scripting, and we can make use of the self-service portal or the company portal to publish some of the applications for Windows."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added."
"It is compatible with the systems such as Windows and Mac but not with Linux systems."
"Improvement of the chats on the web communication through the WAN would be helpful."
"I would like to see them come out with a SaaS version of the product in the future."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
"The reports provided by the product are an area of concern where improvements are required. The visibility provided by the reports is not very attractive."
"The solution is expensive."
"The solution lacks some configuration."
"I would like to see the ability to deploy custom packages as a Windows 64-bit package, as opposed to the Windows 32-bit, which is the only one available now."
"The UI is not user-friendly and has room for improvement."
"Microsoft Intune could enhance its patch management for various devices, ensuring regular updates and tracking of device privileges."
"Intune's areas for improvement revolve around security and certificate management."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"Microsoft Intune lags market leaders, such as Apperian, in its MAM capabilities."
"When Microsoft Intune is used with different android devices it does not always work as it is supposed to."
"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."
More ManageEngine Endpoint Central Pricing and Cost Advice →
ManageEngine Endpoint Central is ranked 4th in Enterprise Mobility Management (EMM) with 59 reviews while Microsoft Intune is ranked 1st in Enterprise Mobility Management (EMM) with 164 reviews. ManageEngine Endpoint Central is rated 8.2, while Microsoft Intune is rated 8.0. The top reviewer of ManageEngine Endpoint Central writes "An in-depth and intuitive product with good cross-platform capabilities, but they should have a more global support channel". On the other hand, the top reviewer of Microsoft Intune writes "We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy". ManageEngine Endpoint Central is most compared with Microsoft Configuration Manager, VMware Workspace ONE, Jamf Pro, ManageEngine Patch Manager Plus and SOTI MobiControl, whereas Microsoft Intune is most compared with Jamf Pro, VMware Workspace ONE, SOTI MobiControl, Microsoft Entra ID and IBM MaaS360. See our ManageEngine Endpoint Central vs. Microsoft Intune report.
See our list of best Enterprise Mobility Management (EMM) vendors and best Unified Endpoint Management (UEM) vendors.
We monitor all Enterprise Mobility Management (EMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
ManageEngine has a great patch management feature. It is actually one of my favorite features because it allows you to approve or decline whichever windows or third-party patches you want. You can also schedule them during off hours, force reboots, or even wake devices up for patching. ManageEngine also has a very small yet powerful installation file, which I found very easy to deploy across the network even though I have several remote locations. Considering that ManageEngine is a multi-asset and IT process manager, it enables you to effectively manage all of the assets very well and has a very intuitive and dynamic interface.
One thing I dislike about ManageEngine is their software deployment tools. It’s great for mass deployments but I wish it included one-off deployments to a single computer. Also, in order to enable the file transfer option when you are using it for the first time, you have to install a plugin. Sometimes the control center can be a little slow, too.
Microsoft Intune is robust and it allows you to deploy applications to its enrolled devices. This makes it a beneficial solution in asset management and also patching machines. It also gives you the ability to restrict user actions on their machines, which I find to be very helpful from a security standpoint. In general, Microsoft Intune’s enrollment process on devices is straightforward and easy. You can set policies, and administrators are able to guide users on how to enroll their machines. One major downside of Microsoft Intune for me is that it has inferior and poor quality device reporting.
Conclusion:
Overall, I would recommend ManageEngine because not only is it a well-developed tool, but it also provides an excellent adaptation to its interface, and I have found its implementation and use to be nothing less than exceptional.
Hi . I use both systems . Intune is simply too good to configure a system via autopilot and enforce AD/ Azure AD policy whereas Desktop Central is excellent for patching
Desktop Central is great for patch deployment and software deployment but falls short on many other fronts like correctly reporting information - I had to raise tickets to their support to get it fixed
Intune too has its issues - I does not have an inventory reporting functionality
The company portal is an app which has to be installed on the endpoint . The reporting mechanism is not on par with Desktop Central.
DC does not have the OS deployment capability ( OS Deployer is an add on) whereas Intune has the Autopilot capability built into the system to remote install the laptop including enabling bitlocker encryption
DC has strong patch deployment capability whereas its bit vague on Intune
This list goes on so Im stopping here