We performed a comparison between BMC TrueSight Server Automation and Red Hat Satellite based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The tool's most valuable feature is Autopilot."
"The most important thing for me is the autopilot feature."
"The main advantage is that Intune performs its intended functions effectively."
"The most valuable feature is the UEM capabilities."
"The ability to switch between Affinity and non-Affinity enrollment is great."
"It's normally able to meet 100% expectations of our customers."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"Being able to manage the devices remotely is most valuable. We can push security requirements through Microsoft Intune."
"Technical support is good."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"The most important feature is the schedulings."
"Can standardize patching and deployments across affiliates."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"As this solution provides strong support and has multiple use cases, it is worth the cost."
"BMC Bladelogic Automation can be used across many OS platforms, providing us flexibility for deployments."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"The most valuable feature is the fact that you don't have to expose your mission-critical environment to the Internet. With the Satellite system in place, it acts as a barrier between your Red Hat infrastructure and the public Internet."
"The product is convenient to use."
"I like the integration with other tools."
"The 'remote execution' feature further helps manage systems on a consistent basis."
"Fixing is the most valuable. When you deal with a lot of hardware and software and you have a lot of packages, fixing is a bit difficult. You need to track and pull up all such things, but Satellite makes this task easy. We have branches in other locations, and I can manage other branches by using Satellite Capsule, which is a great feature."
"The product allows us to handle patching for multiple servers at a time manually."
"The most valuable feature of this solution is vulnerability management."
"Patch management is, for sure, most valuable. For license management and patch management, I would rate it a 10 out of 10."
"I have a lot of Apple products in my environment. It would be nice to have an improved integration of Apple products with Microsoft Intune without Jam."
"An issue we have run into with Microsoft Endpoint Manager is that we cannot patch third-party products like Adobe and Chrome with it."
"The reporting and cost have room for improvement."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"We need the capabilities of the Cloud Management Gateway (CMG) to be enhanced through Intune instead of Azure."
"Could benefit from user having more control over devices."
"Reporting and troubleshooting for the application deployment could be better. It's very difficult to understand."
"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"Another area for improvement is group scheduling if I'm trying to do all the servers. For example, if I want to do all the 2012 Servers - since the patches are the same for all of them - I can't do so."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"We encountered some reporting issues. Also, we needed to gather information from the backend before the product execution. The output's format is not good."
"Without any knowledge of the product, we used the KB articles to start working. As a result, we definitely did not have full knowledge of BMC BladeLogic... They need to provide a minimum of knowledge with training on YouTube or somewhere else."
"The setup of this suite is very complicated. It needs to be simplified."
"I would like to see a better methodology for handling REST calls and integration into the APIs. They add new APIs as they add functions, but they've missed some from older components which they still haven't added in. Some of the APIs are there but the CLI calls are not there."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"There could be a feature to simplify the process without the requirement of any patch manager subscription."
"Regarding the product's ability to support third-party tools, Red Hat doesn't support all the layers from the open-source version of Linux."
"The dashboard of Satellite is not encouraging. It does not adequately showcase all the functionality it offers."
"It wasn't easy in the beginning, and some effort was required to work it out. I already had the product documentation, but it was not well organized. It wasn't easy to follow. There were a lot of documents here and there."
"There needs to be some margin for improvement in terms of the way Satellite manages subscriptions. It is still very confusing when we have different contracts or different bundles of subscriptions, and we need to manage those within Satellite in a way that's very user-friendly."
"They could make it more easy to use and improve the GUI so that it's more intuitive."
"Improving integration could lead to a more unified management experience for multiple operating systems within our data center."
"It is difficult to update and maintain."
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BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while Red Hat Satellite is ranked 4th in Configuration Management with 22 reviews. BMC TrueSight Server Automation is rated 8.2, while Red Hat Satellite is rated 8.2. The top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". On the other hand, the top reviewer of Red Hat Satellite writes "A good product for managing patches and updates that could be more robust and up-to-date". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Microsoft Configuration Manager, HashiCorp Terraform and Parallels Mac Management for Microsoft SCCM, whereas Red Hat Satellite is most compared with Red Hat Ansible Automation Platform, SUSE Manager, Microsoft Configuration Manager, AWS Systems Manager and Chef. See our BMC TrueSight Server Automation vs. Red Hat Satellite report.
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