BMC TrueSight Network Automation vs BMC TrueSight Server Automation comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Configuration Management
3rd
Average Rating
8.0
Number of Reviews
168
Ranking in other categories
Remote Access (4th), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (3rd)
BMC TrueSight Network Autom...
Ranking in Configuration Management
18th
Average Rating
7.6
Number of Reviews
11
Ranking in other categories
Network Automation (6th)
BMC TrueSight Server Automa...
Ranking in Configuration Management
12th
Average Rating
8.2
Number of Reviews
19
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2024, in the Configuration Management category, the mindshare of Microsoft Intune is 12.3%, up from 10.0% compared to the previous year. The mindshare of BMC TrueSight Network Automation is 0.1%, up from 0.1% compared to the previous year. The mindshare of BMC TrueSight Server Automation is 2.5%, up from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
Unique Categories:
Remote Access
4.5%
Enterprise Mobility Management (EMM)
36.2%
Network Automation
1.4%
No other categories found
 

Featured Reviews

Joery Van Den Bosch - PeerSpot reviewer
Apr 23, 2024
Centralizes endpoint and security management, is easy to use, and can help simplify app updates
The Intune suite offers a lot of features. The AutoPilot feature is helpful. Endpoint privilege management is very good. You can bring your own device setup. You can use it in combination with conditional access policies for encryption. Migration from on-prem to cloud is good. The settings catalog and configuration profiles are also very, very useful. Intunes brings all of our endpoint and security management tools into one place. This is a good thing. We now have one portal to check instead of dozens. I'm really happy with that. The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune. We've used CoPilot. We have nothing to complain about, however, it is very expensive. With CoPilot, we summarized a few of our policies and devices, which were great. We check the properties of the devices, hardware, of the devices, and so on. Mostly, we played around with the summaries of the policies, however, we switched it off since it was running for a couple of days, and it was a few hundred euros for those few days. Witnessing the benefits of Intune happen quickly. Clients usually begin to see benefits after the kickoff meeting. Intune is an ongoing development product. It helps both greenfield and existing setups. It's not static. We'll work with policies and versioning, and after every quarter, we'll review our policies and update where necessary. If clients used Intune managed services, they get policy updates included in the managed service. Intune is good for securing hybrid work and protecting data of the company while bringing our own devices. We use device framework policies from Microsoft themselves with some minor adjustments. They have level one, level two, and level three policies. You can just fix the settings of their site, and that's also what we use. Then we just tweak and bring in our own experiences. The endpoint privileged management enables users to enforce privileged access and can positively affect user productivity. In in small environments, the end users are, in 99% of the cases, also local admins on their devices, which is obviously not good. In bigger environments, we get into that less often as it's more of an organized thing. That said, in small environments, everybody is a local admin and that brings certain risks with it. So users can install and download everything they want. With endpoint privilege management, we can set rules for specific applications, and then, a user can ask for approval to run a certain application, which is very good. Intune positively affects overall IT productivity in organizations. If users need to install it on a device that they need in their workday or day-to-day business, they can just grab it themselves from the company portal app. They do not have to wait. They do not have to enter a support ticket that goes to the help desk to request a certain type of software. They can do it themselves, so they save a lot of time. Intune, when applied on the cloud, can save on costs. With the cloud, there's no on-prem infrastructure that needs service, electricity, space, or cooling, for example.
Amol Kotwal - PeerSpot reviewer
Oct 19, 2022
Time saving, helpful technical support, with long term results
The primary use case is for whatever the network engineer task does manually, switching routers and pushing configuration onto those devices, then doing the OS upgrade.  If you do not have the product, then you will do all those items manually, which is time-consuming. That is where the network…
Ilhami Arikan - PeerSpot reviewer
May 30, 2023
Helps to automate and configure the endpoints of servers
We use the product for server automation. It helps us to automate and configure endpoints of servers which can include application servers, database servers, etc.  The solution is stable.  We encountered some reporting issues. Also, we needed to gather information from the backend before the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to send configurations to our systems is valuable, particularly as we don't have a regular Windows AD server. Our current environment doesn't have a Windows AD, which limits our ability to push GPOs. However, this is where the solution can step in and help us push policies."
"It's normally able to meet 100% expectations of our customers."
"The device profiling which uses the official Outlook email enabled us to control the screenshot feature and prevent copying outside of the organization's application."
"We can manage and standardize security across your environment, identify problems, receive alerts, and so on. That's its purpose, and that's also why it's so good."
"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"There is a single pane of glass for user access and a single sign-on facility for the user. If you have already logged in to Microsoft Azure or on-premises, you can redirect directly to Microsoft Endpoint Manager, monitor all your security threats, and analyze the data associated with the application in a single, unified way."
"The biggest benefits of Intune are the ability to push changes and the added security. When we moved forward with Defender, we onboarded all those machines automatically. That helps dramatically. For a while, we were left with machines that weren't protected. We could see where people had done things they shouldn't have done, and Defender saved our skins a few times. It didn't happen a lot, but it happened enough that it made us glad we made that decision."
"...Intune itself integrates with that entire Microsoft ecosystem. As an individual product itself, it's okay. It holds up. But when you start saying "I've bought this as part of a wider solution, as a company we are going Microsoft throughout," then it makes more sense to have Microsoft Intune... so you have that single dashboard."
"It is helpful if you schedule daily or weekly archiving for your config groups. Then, you can go by what are in those configuration groups, before and after, if you make changes. So, configuration management is really helpful in network management."
"Depending on who's looking at the data, they need to configure that data in different ways, and the dashboards help us to do that better than what was previously available."
"BMC is an excellent configuration manager. It allows you to configure your network easily and get the most out of it."
"The most valuable feature of BMC TrueSight Network Automation is compliance management, configuration backup, and configuration management."
"The network security of BMC TrueSight Network Automation has been the best feature."
"We use it to back up configurations so the configuration management is valuable for us."
"It has the best automation features."
"This product has helped us because we can now do many tasks at once. Rather than copy one file to one device, we can do an entire group at one time."
"It makes deployment easier and allows us to put restrictions on the server using role-based authorization."
"Server Automation's best feature is automated patching. It also helps us automate compliance and report generation. We can even integrate TrueSight Server Automation with a vulnerability management solution to remedy vulnerabilities by applying patches, deploying scripts, or changing registry entries."
"Scalability is good."
"Can standardize patching and deployments across affiliates."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"The best feature of the solution is patch automation."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"The ability to script and create BL packages to perform various functions. This makes automating our environment relatively easy to do."
 

Cons

"The documentation about the custom image setup could be better. Although Microsoft provides the steps to configure Intune or set up or deploy Intune, it doesn't have much information related to custom images. If you ask, "how can we deploy the custom image?" There is no information. The steps they mention ask you to connect to your on-premises environment or create your own image on the cloud itself once there is connectivity. But I needed to go to multiple websites to get all this information. I had to figure out how to upload the custom image if you want to use the on-premise custom image for Cloud PC. If you have the proper subscription, you must have the right access, like global admin or owner. Then you can add your custom image to that. There are no steps mentioned over there. Microsoft Intune doesn't have Chrome browser support. I would like to have that support because they will want it if we pitch the product to clients."
"The reports that are generated aren't so great. They don't give a lot of meaning so far, but that could be down to user knowledge than the actual reporting side of things. I'm not a big user of it, but I was a bigger user of MaaS360, and we used to be able to run weekly and monthly reports. In the case of any deviations. we'd get a warning immediately. That's not so easy to do or to get in place for Intune. This could be just a user issue, but when I compare both, that's the only thing that's lacking for me."
"Intune should be much more granular in terms of supporting more Android cellular devices."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"Reporting could be improved. It needs to be more expensive and robust."
"The pricing could be improved."
"Lacking in features such as Wi-Fi and network security."
"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."
"I'd like to be able to get more devices into compliance with standards, but that means running additional rule sets and that takes time."
"I would like to see more device supported features, mostly on the new brands and models coming in. For any new version or model, it should be supported by the tool, especially the newest versions. For example, the newest devices, like Aruba Wireless, and routers need support from the tool."
"They need to have a single sign-on."
"BMC TrueSight Network Automation can improve by having a better UI. The overall quality of the UI could be better."
"We've been working with BMC support in various ways such as to allow for the high-availability components to the TSIMs to work together. There have been issues there. We've seen randomness in how other pieces of the software work. Integration with the Presentation Server and the TSIMs has been a challenge. The ports that are required for HA to be utilized were not clearly documented anywhere. In fact, they still aren't documented online anywhere, even though we managed to pull it out of some of their support people."
"The product should be expanded to include more hardware, beyond Cisco and Juniper devices."
"For customized compliance, it takes some effort to implement things. If the device configuration is quite complex, then you have to do quite number of customizations in the DNA tool for out-of-the-box compliance. These regular expressions have to be modified based on the requirements of the compliance."
"I believe there could be new features in terms of the latest technology."
"Provisioning needs to be more user-friendly. We were using BladeLogic for provisioning, but due to a lot of issues and complications, we had to stop using provisioning with this tool."
"There is no other functionality available to patch the containers that we need to include."
"Needs more use cases into compliance management and the remediation process."
"I would like to see more container integration in the next release of this solution."
"The setup of this suite is very complicated. It needs to be simplified."
"TrueSight falls short when we are trying to gather large amounts of data from multiple servers. We need to do these tasks manually because there is no option to populate the data and export it to Excel, which is required. For example, let's say I'm trying to find out how many patches are missing on the servers and which ones have been installed. It's hard to automatically pull each server's data in an Excel format."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"We would like to see this solution handle more multitasking."
 

Pricing and Cost Advice

"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"Pricing depends on the features. Microsoft offers special packages if there are more than 10,000 users, and you may be able to get a reduced rate."
"The pricing is competitive, but it is not cheap."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"Microsoft offers some licensing where it's included at no extra cost when customers are already using the licenses. In such a case, it's a really good value. If you have to buy the licensing for it, it's probably on par with other solutions. It isn't substantially more or less expensive. The great thing is that it is included in some of Microsoft's licensed packages. So, some customers don't have to spend additional money for it. Typically, most providers that support Intune do charge a management fee of some sort or some fee. Certainly, we're no exception."
"The solution is worth the price."
"The solution is more costly than the other competitors."
"There's a fee for the licenses themselves, per contract, and then we have a yearly licensing fee that's many thousands of dollars. But that's not just for TrueSight, that's also for support for ITSM, Atrium Orchestrator, BBNA, and other BMC tools in the environment."
"The product is expensive."
"We're looking at less than $100,000 USD for this solution."
"Licensing is a bit pricey. Be mindful about the components that you need and buy as appropriate."
"The solution is quite expensive compared to other vendors."
"The product's pricing depends on the number of servers."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
12%
Government
7%
Financial Services Firm
7%
Computer Software Company
22%
Financial Services Firm
20%
Comms Service Provider
10%
Energy/Utilities Company
6%
Financial Services Firm
28%
Computer Software Company
11%
Government
8%
Wholesaler/Distributor
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BMC TrueSight Network Automation?
The compliance management, patching, and OS upgrades are useful features.
What is your experience regarding pricing and costs for BMC TrueSight Network Automation?
The solution is more costly than the other competitors, like HP automation products. It charges more for the features...
What needs improvement with BMC TrueSight Network Automation?
There could be automated processes to retrieve the CVS and create a compliance tool.
What do you like most about BMC TrueSight Server Automation?
The product's valuable feature is its ability to conduct patching for multiple servers simultaneously.
What is your experience regarding pricing and costs for BMC TrueSight Server Automation?
The product is expensive. However, they provide all the essential services, including quick support solutions.
What needs improvement with BMC TrueSight Server Automation?
BMC TrueSight Server Automation's scripting needs improvement.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
BMC TrueSight Automation for Networks, TrueSight Automation for Networks, TrueSight Network Automation, BladeLogic Network Automation
TrueSight Server Automation, BladeLogic Server Automation, BladeLogic Automation Suite
 

Learn More

 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
SAP
State of Michigan, Fujitsu FSAS, Transamerica Life Insurance Company, SAP
Find out what your peers are saying about BMC TrueSight Network Automation vs. BMC TrueSight Server Automation and other solutions. Updated: June 2024.
787,779 professionals have used our research since 2012.