monday.com Reviews

The solution is used for interactions, reports, and the ability of many entities to add values and view boards. It's very good for industrial and organizational structure and functions. It saves a lot of time and is a good platform to invest in.  

The most valuable aspects of the solution include the charts which are very useful for the reports. The reports are accurate and timely and the boards allow users to add values. It's very good for industrial and organizational structure and functions and has made a big change in the speed of values and information transfer. It provides an interactive, fast environment, and saves so much time at all levels.

We would like to connect with email solutions such as Outlook.

We would prefer if we could let some entities view specific information like only reports. 

I like the chart of countries, however, if it could add some features for delivery and shipping for export, it will help a lot (for example, in logistics, the port of loading, and port of discharge). 

It could add the tracking of the shipments, for example, what is the status of every shipment. That would also be a good feature. We'd also like to upload some files or photos for each order line-wise.

I've used the solution for three years. 

The stability is good. There are never systems down.

The scalability is perfect.

Technical support is not bad.

Neutral

We only used Excel and email.

We implemented the solution for a sister company and it was very good.

ROI is not applicable to me.

It's not costly compared to the benefits.

By search and recommendation, we got to this solution.

We use Monday.com as a team to organize our work and keep us all on track. We have different channels for our different projects and then have tasks under each project that are assigned to certain people within the organization. This helps to know when things are due and who is responsible for completing them on time. It also shows how long we have been working on a project and if we are stuck or if the project is waiting on an action from someone else within the team. We have a small team and it is nice to feel organized. 

It helps us to stay organized and support the management of projects. 

We use Monday.com to manage all our projects and the work that we do as an organization. 

Monday makes sure that we are all on the same page with our work and that we have the same idea about timelines and who is responsible for what. 

Project management is so important within our organization. Having this software is great as it does a lot of the work for us and guides us when needed. We host our meetings and take notes that are saved on the platform that we can refer back to. 

That we can take notes and there are different tabs that can be used to organize our work are the most valuable aspects for us. Monday makes sure that we are all on the same page with our work and that we have the same idea about timelines and who is responsible for what. Project management is so important within our organization. 

Having this software is great as it does a lot of the work for us and guides us when needed. We host our meetings and take notes that are saved on the platform that we can refer back to. 

It is also nice that you can color code everything. 

I'm can't come up with anything concrete that needs to be improved. It would be ideal if, when you are assigned a task, to somehow link it with your calendar on Outlook or Gmail. I don't know if this is possible, however, I used both to keep track of my tasks and I often have to look at both programs to see what is due and when it is due. 

Beyond that, Monday is a great project management site and it helps my organization to stay on track and stay connected to one another. It also provides us with an overview of all our work. 

We have been using Monday.com for three years.

Technical support has been great! 

Positive

I did not previously use a different product.

The initial setup was straightforward. 

We evaluated other solutions as well and we liked Monday the best. 

I've primarily used the solution for KPI tracking, project management, and schedule coordinating. Our group has adopted the use of Monday.com for KPI tracking specifically for changes made to company documents. As all the tasks are documented on Monday.com, it allows for easy KPI measurement. We also use Monday.com for project management due to the intuitiveness of the system. It is quick and easy to learn for most professionals and provides reminders for tasks that are outstanding. We also use it for schedule tracking to ensure we have sufficient coverage and everyone is on the same page.

Monday.com has allowed our company to be more organized. It has given transparency to the tasks required for an initiative to be successful and encouraged communication cross-departmentally. 

The capabilities of Monday.com are so wide-reaching and versatile that it works for multiple diverse departments and projects. This allows boards to have a curated feel rather than a one-size-fits-all approach. Monday.com has by far been the company’s best investment of all the systems we have purchased thus far.

I’ve found the ability to build dashboards through integrating information from various boards most helpful to ensure the right information is being communicated to leaders and other groups. 

The ability to build dashboards in Monday.com has given us the ability to automate reporting and opened up possibilities for further reporting. The dashboard capability allows me to go in and quickly understand where my teams are and identify obstacles I can go in to help move for them. The dashboard capability allows me to catch future risks early.

I'd like better integration with other services. My best example is the Outlook Calendar integration. When using this integration for time tracking purposes, Monday.com integrates with Outlook Calendar yet only recognizes meetings I organize - not all the meetings I also accept. When it populates these tasks on my time tracking board it doesn’t properly represent the amount of calls or meetings I am in as it doesn’t recognize all items on my calendar - only those that I create. It would be ideal if it recognized all of them.

I've used the solution for three years.

The product is very stable.

The solution is very scalable.

I have never dealt with technical support.

Neutral

We did not use a different solution previously.

I was not a part of the setup process.

I was not a part of the setup process.

The specific ROI is unknown, however, the non-monetary value has been invaluable.

I don’t handle the licensing portion of the product.

I did not evaluate others, however, it is my understanding that our business systems group did.

I use the solution for project planning for software and UX design projects. 

The product has helped our organization greatly. It's helped us organize and collaborate with clients and has been a great foundation/framework to support our growth.

We really enjoy table planning, documentation, instant Gantt charting, and collaboration. Emailing the board in updates is great. It offers helpful kanban views and multiple views in general. We can share it with clients as guests. 

Story mapping would be ideal. Being able to create topic threads, not as updates and instead similar to Basecamp (in that it becomes a forum) would be useful. 

Timetracking should be a little more powerful. A full harvest integration or something similar that allows time spent vs budget would be good. 

The solution should offer burndown charts.

I've been using the solution for two years.

The stability is quite good.

The scalability is good.

Technical support is excellent and very proactive. 

Positive

We used to use Jira and switched as it's horrendously overcomplicated, scaled terribly, and takes the hardest path to a simple outcome. 

The setup is easy. It's great to let the user demo it for free. 

We did the setup in-house. It was not a great experience. I did it mostly myself. 

ROI is unmeasurable in context of the product, however, I feel very satisfied we get value from the Monday investment. 

We looked at Jira and Basecamp.

We use the product to deal with micro-projects that are going through multiple stages, such as quoting products, ordering samples, designing, production and finally shipping. Having all these allows all members of our team to be aware of where we are right now. 

We use different boards too and I like that projects of different boards still can be connected. 

We basically use it as a to-do list as well for everything, even to purchase office supplies, which is great as we don't need to use multiple communication channels.  

It helped a lot to be honest. We now have a good visual representation of what we are doing. Before, our projects were piled and we could not really see the progress of each one, or at what stage we were at. However, when we started to use Monday, we sorted out all the mess and now the picture looks quite pretty. 

Having an opportunity to leave comments in the body of the project allows us to keep all information within one software, instead of sending endless emails and possibly missing some important details. 

I like that we can move projects from one stage to another, which also allows user to track the progress. It's really easy to use. When we have new people to on-board it does not take hours to train them on how to use this platform.

Another beneficial part is that we can use templates, which also make a user's life way easier. At the same time, for those who feel like templates are too boring, there is an option to customize the interface. Basically, every little need can be satisfied. moreover, it offers in-app automation. 

So far, I am happy, however, I know that Gantt charts and calendar views aren’t available on the entry-level plan - even if you’re paying $24 per month. To access time tracking and private boards, you’ll need to upgrade to the third tier. 

It spams my inbox with many unwanted emails. 

We are using a very simple project, therefore I can't see many drawbacks, however, it looks like if we were dealing with complicated projects, some things would possibly get lost. Therefore, having subtasks is a must; it has to be managed well.

I've used the solution for around a year and a half.

The stability is fine.

The scalability is very good.

I've never had an issue.

Neutral

When I joined, the team was already using Monday.

The initial setup was straightforward. 

I don't know if the company asked for help from outside vendors. 

I don't have ROI information.

I dont have any access to this information. 

I use Monday mostly for providing visibility on shared projects. Before, at my full-time job in event marketing and branding. This was nice to have as my work would involve many people and many moving parts. 

I had project boards for each event or campaign. I had a board to represent my project for the quarter and overall status (for the big picture, for example: for the manager). Then, I had my personal board here where I'd manage all the tasks from various projects I have. 

I've also used this for independent contract work to keep track of things with clients.

The solution just makes it so much easier to keep track of where things are. I use Monday as a source of truth and sort of a knowledge hub for everything happening around a project. It also really helps to cut back on repetitive questions. After a while, people get the hint when you direct them to the Monday board when they keep asking you the same things. 

As I mentioned in the con, universal adoption in an organization is a huge challenge. That's definitely something to be aware of when signing on as a customer.

I found shared boards and their various permission levels to be super valuable. When I show this to clients (and even my mother who I do business with sometimes), they are so impressed at how organized and easy it is to access information. 

I like how I can silo who sees what by board (and not automatically have to allow everyone to see everything in the workspace). Also, while the automations could use some enhancements, the ones that work really work. 

Monday is such a powerful tool. I have used it to integrate survey responses into a Slack group. I have used it to track my personal accomplishments. I have used it for so many things. 

More customizations for automation would be useful. Sometimes, the built-in options are limiting and do not allow for the intended workflow. 

Also, I find the data input aspect tedious. If there were more automated ways of updating boards that'd make it easier to maintain. While I love Monday, getting others in the company to adopt it can be a real challenge. 

Lastly, I wish there were better tools for integrating work from each project. For example, as an event planner, I may have several event boards with different collaborators. Each event has various tasks and responsibilities and deadlines that I am personally responsible for. However, there is no seamless way to integrate all of my personal responsibilities into one space where I can easily manage the tasks. I understand I can assign them to myself and work that way, however, I just find it clunky and I wish Monday could show a little more love to the personal task management/organization side vs. being mostly a collaboration tool.

I've used the solution for a couple of years.

There are occasional outages like most tech, however, it is mainly very stable.

The solution is very scalable.

It takes a while to hear back from technical support with product-related questions. 

Neutral

I've used Asana before as it was free, however, the company I worked for signed up for Monday, and I have been hooked since then.

The setup was very easy since I'm a small business.

I did the setup in-house.

It was pretty straightforward in my case, however, I am a small business. I'm sure this is more complex for big companies.

I had already used Monday for my job, therefore, I knew I wanted it for my personal and independent work as well.

We use the solution as a CRM, track project progress, and keep client notes all in one place. We also use My Work to keep track of everyone's day-to-day at the company and ensure that all deadlines are met. This was a big step for us to implement.

We also use dashboards to track our most important numbers, which are revenue and sales. We also use personal to-do lists and communicate internally as a team. Half of our team is virtual, so Monday.com has been our source of communication as a whole for the entire company, which is awesome.

The product has been amazing. 

Now we can see our client data and sort by column with the data that is most important to us as a business. We can run reports with real data that allow us to take decision on a higher level. We can now also track per person their book of business, how much revenue they are managing as a whole, and, based on column data, we can run reports. 

As a company we operate on quarterly goals, so we have a board that is just to track these goals and their progress. We can run reports and it has been really great.

Integrations with Slack and integrations as a whole are wonderful. We want to use Monday.com as our source of truth. We also use automation and think it's great. When we were looking for a project management software during our sales process, Monday.com really stood out because of these features. 

We want to be efficient and this software has allowed us to do that. The insights tabs are also amazing. Again, we can run reports on those and make higher-level decisions and see data per person on specific metrics.

The solution offers more integration features with Hubspot and more options to connect within boards. We love using My Work, however, there are also limited capabilities within boards. My Work cannot be connected to specific line items in boards or subtasks, and therefore it is currently causing a gap in communication with our team. 

An area that can be explored, similar to Salesforce, is a task board for each client. I'm not sure that this will be ideal for everyone. However, in our case, we use Monday.com as both our CRM and project management software.

I've used the solution for over a year.

The stability is great.

The scalability is great.

Technical support is great.

Positive

We did not work with a different solution.

The initial setup was good.

We handled the solution's set up in-house.

We've seen a 3X ROI.

We did look at Salesforce and Hubspot (we have Hubspot right now - just as another source).

We have more capabilities to send email templates within each task. We have workflows and we would love to have white-labeling services since we have client-facing boards and they are confused as to what is monday.com. That is just not user-friendly for our clients.

We are using Monday.com to manage our projects and tasks. It gives us more ways to handle and see the overview of the projects/tasks. It helps us to track each task assigned to my colleagues. 

We also can depend on Monday.com because we have all our needs on it. Before we used to have to send files via email or USB. Now we have Monday.com and we can all share our data and information via the app. 

We are also using Monday.com to reach our deadlines and accomplish everything on time without any delay.

We improved a lot. We are now organized in all of our tasks and schedules. It helps us to be more professional in our work. Every task will be monitored well. Our bosses can now see all our tasks without asking us personally. By use of Monday.com, we can track the tasks and projects we are assigned and we are able to accomplish every single task on time. 

We really enjoy using Monday.com now. It helps us as a company to really get organized and manage all our workloads by using only one single app.

The date, timeline, and task management features are great. They are really useful to track every project we made and we are able to work on time without any delay. 

We are using the date to put the deadline date of each task we are assigned to. 

We use timeline to keep us on track of how many hours or days we need to accomplish tasks or a project. 

Task management helps us to easily manage our time and tasks and keep us up to date on all the tasks they assigned to us. Also, the sub-item functions also help us to dissect each task that we have. 

The Graphic User Interface (GUI) needs improvement. Sometimes it is hard to manage the GUI of the Monday.com. We are getting confused about the menus, and other functionalities as well. 

For the 3rd party apps, it would be perfect if we will have a connection for some 3rd party apps like Facebook Ads or Google Ads. Something to help us manage these apps on Monday.com will be perfectly awesome. Also, they need to add a function where we can save a template of a group. We are always duplicating a group and we don't want to include any updates and comments.

I've been using this software for two years.

The stability is very impressive and our files are secured 100%.

The solution is the perfect fit for our work related needs. 

We haven't talked to the customer service and support. You just need to learn and get used to using this tool and you will be fine.

Positive

This is the first solution we used. 

The setup is complex but not too complex. 

We implemented the solution in-house.

We've seen ROI in self gained and self-improvement KPIs. It helps us to work efficiently and well.

I'd advise users it's better to use the standard package first to check it out if it's for first-time use. You can always upgrade to an enterprise package, which will give you more services.

We also looked at Zoho solutions.

This is the best task/CRM solution we ever had. It's the best tool for any startup company to get used to it. It is 100000% not a waste of money.