monday.com Reviews

We use the product for marketing, ordering inventory, new product process tracking, scheduling, and website maintenance.

It has improved team collaboration. The notifications are great. Seeing the status of all our many projects has been helpful. It's easy to export into Excel.

The solution is great for notification on changes and updates and Excel exporting and we can easily build and customize new boards. It's sharable and overall beyond easy to use and understand. 

I would like to see an app version similar to Teams, or even have them integrate with Teams. I would also like to have more templates available to choose from on different projects. We need more integration with Office 365.  

I've used the solution for two years.

I am very pleased and impressed with the stability.

I am very pleased and impressed with scalability.

In every job, I have had interactions with customers and support, and understand how it is important to listen, empathize and work together to communicate, both in positive and negative situations.

This was new to me when I joined the company. I didn't use something else.

Yes, the setup was straightforward and simple.

Monday.com has helped track, organize and optimize our production, ordering, web design, marketing, and scheduling. I cannot even start to truly measure the ROI we have seen in the different aspects it has helped bring our team together, track all our main projects and keep our businesses running smoothly as we grow and expand.

I am unaware of the pricing aspect.

We're pleased with Monday.com.

It is used internally, as well with our vendors and product manufacturers all over the world. It has truly helped us in so many ways.

We use the solution for project management for designers, marketing, and comms teams. It's used for collaborating on campaigns and big projects alongside monitoring day-to-day tasks. Our work environment is in fast-moving consumer goods (FMCG) so we have a lot of fast turnaround projects for multiple brands. 

Monday helps us manage and organize these efficiently while allowing for total transparency to other people in the business, so they can check the statuses of their projects and liaise with different teams accordingly on details or updates.

It's made our lives so much easier. Managing multiple projects with various deadlines, updates, people and costs has become a breeze with Monday. 

We previously were using Excel and it was an absolute nightmare as it was so rigid, uncollaborative, and of course, didn't include anywhere near the number of features that Monday provides. 

It has also allowed transparency within the business in regards to workloads, timelines, and time management and allows team members to check up on their projects without lots of emails flying around.

Timeline and countdown systems have been great for us as well as the ability to "@" team members in comment sections to have collaborative conversations, give feedback, and share files. 

As a design team, we work very closely with the marketing team on bringing projects and ideas to life. It's great to have a system that allows us to do that fluidly and have visible conversations in case anyone further needs feedback or input at different stages on the project. 

Monday provides great capacity for storing files, conversations, and seeing the history of a project.

It would be good to have a countdown timer to a deadline date so you could see 'days remaining' to work on a project to help schedule time, as currently it only shows the end date. 

Also, a way to ensure sub-items in a project has a bit more visibility would be ideal, rather than being hidden in a drop-down.

It would be good as well to include some more interactive features within Monday, for example, for mood-boarding ideas and an easier way to live comment/feedback on files without having to leave multiple separate comments in the notes section.

I've used the solution for two years.

The solution is very stable.

For SMEs in particular, it's very scalable. It's great

I have a rep and she's always been helpful. We don't need much support as the system is very straightforward.

Positive

No previous solution was there, other than Excel.

The initial setup was easy and straightforward.

We did the setup using an in-house team.

The cost seems expensive, to begin with, however, it is well worth it if you utilize the system.

We also looked at Trello.

We use Monday.com in our business as our main and core business strategy tracking platform allowing our strategy to be put in place, assigned to the relevant departments/team members, and then updates provided through the platform. Monday allows for all of this to be put in one place and the constant changes within the system allow for us to constantly grow our business strategy and ensure core objectives are reached throughout the year.

We are an e-commerce-based business that has multiple brands.

The system has helped improve our organization through better objective tracking. This has allowed us to put in place our business strategy and departmental strategy all into one platform and assign it to relevant team members who have specialities within the area.

Using Monday has also allowed us to use the time tracking feature which allows us to ensure the workload of our team isn't too high therefore ensuring that objective are still reached within the timeframe.

The best feature for us would be the automation and how they can be set up to email, provide an update, and assign to different people all on different triggers. The possibilities surrounding the automation allows for the platform to run itself with very little manual work behind it for objectives which may have fallen overdue etc.

A further additional feature that is useful is the inbox which allows you to see all updates that have occurred throughout the company on a given day. This ensures you don't miss an important objective update.

I would really like to see the reporting functionality updated. Sometimes it feels as if the reports are too visual and lack the hardcore data behind it. If you could get reports all in one place that would then allows reporting across multiple workspaces and boards, this would be awesome. 

Additionally, albeit small, being able to create smaller more custom automation would be beneficial and would allow for further enhancements to the system. 

Overall, Monday is a good platform and the improvements suggested are minimal and would only support the positive experience. 

We have been using Monday.com for one year or more.

We previously used Cascade (Executive Strategy).

The pricing structure is all very transparent.

The solution has helped us with customer management as well as team communication. We rent commercial vehicles and it is imperative that my team be able to know what's going on. Monday.com allows our sales team to effectively follow each step of our closing process. It gives the team leaders a quick glance at what's happening without having to disturb the team. The organization of Monday.com allows the influx of data to be categorized effectively which results in less time spent searching for something. Money is time.  

It's given us the ability to always know what is happening with our customers. It has allowed for more communication between team leaders and support staff. Questions can be asked and answered without having to interrupt. The flow of my office has improved tenfold since we started using Monday.com. It is a staple in every office. The organization of Monday.com allows the influx of data to be categorized effectively which results in less time spent searching for something. 

The coolest thing is the way the files or documents can be uploaded to subitems. This allows all pertinent information to be readily available to whomever. If someone is out of the office I do not have to worry about locating a file/folder of a customer. All of the documents are right there at anyone's fingertips. With quick access to everything, leaders can quickly glance over and approve or deny closings and be able to step in when needed. 

We thoroughly enjoy Monday.com and all of its features. Sometimes we did not know we needed feature until the feature was there - and then we are thinking "Where has this been all of our life!" 

I do wish that admins could edit everything, no matter who created a post/board/subitems, etc. There are a few instances that we needed to edit customer info and had to recreated the data so that a new person could add/remove info that had changed over time. 

Everything is great and we appreciate it.

I've used the solution for almost three years.

It's stable. Any downtime is quickly fixed. 

I give it a ten out of ten for scalability. 

The technical support has been quick and effective.

Positive

We did not use a different solution previously.

The initial setup is easy. 

We handled the setup in-house.

It's hard to put a number on ROI. Being able to effectively communicate better is priceless.

It's worth it! 

We did not evaluate other options first.

We use the solution for company project management and projects project management. We are a marketing agency consisting of 25 people. We are using Monday to basically manage the whole company including HR, time tracking, project management, and personal management.

I use Monday to plan and manage my personal and work tasks. We use Monday to manage our teams and also to manage projects with our clients. Basically we would not be able to operate without Monday at current moment. All of our processes are currently build around Monday.com.

Our company switched to Monday four years ago and it changed our everyday lives. We are managing our HR processes, our client's projects, and our various teams via Monday and are extremely pleased with it.

The solution helps the most with effectiveness and has great overviews to visualize our team's work. Thanks to Monday, everyone in our organization can keep up to date with all the tasks being done and we are doing it extremely effectively. We have tried several other PM solutions before without luck. The best part is, it is a good fit for everyone in our company and this does not happen often.

The tablewise approach, file management, adjustability, ability to invite clients to collaborate are all valuable aspects of the solution.

We can have different boards for different needs. Each of our team has got its own board (design, copywriters, strategists, web developers) and they manage their workload there. Each project is using its own board and everything is interconnected. 

We are using time-tracking on Monday which has changed the way we are working on projects and invoicing them. Also, unlimited storage within tasks is great thing to have as we are able to go back in history to find all materials that everyone worked on really easily.

Reliability has had issues these last few weeks. We noticed that the platform is down from time to time for several minutes.

Some boards are just buggy. For example, we are not able to see tracked times from other people and cannot add a new update. After contacting support they were unable to help. The problem is strangely happening on just one account and the only fix that we have found was to create a duplicate board where the problem looks fixed. 

Other than reliability problems we are really happy with the solution itself.

I've used the solution for four years.

It used to be stable, however, in the last few weeks we have noticed some problems with the reliability where the solution was down from time to time.

To understand the context, we have all tasks for each team set up within Monday. When we are planning a work for a team there is a meeting scheduled. When meeting starts and Monday is down, we can't really evaluate work or plan anything until it is back up. Also when a specialist is assigned a task in Monday, and Monday does not work they are unable to know what to work on. That happened several times in the last few weeks. It was not an issue before, the last two weeks or so seem okay again.

I can't really answer as to if this solution is scalable. 

Technical support is all good.

Positive

We used to use Wrike, Trello, and Asana. None of them worked for everyone or for every team and for every task. On Monday we can adjust to everyone's needs.

The initial setup was straightforward. 

We handled the setup in-house.

The ROI was immediate.

New users should just go ahead and try it out. If you have been struggling in the past with PM solutions, you won't be anymore.

We did not evaluate any other solutions. 

My company uses Monday to keep track of tasks for every employee. We set up meetings and engage in active conversations about due dates and timelines being adhered to. 

Monday is used for uploading critical documents which can be accessed by permitted co-workers. We use it to keep track of financial statement procedures. We are a financial and auditing firm, the website allows for multiple boards which we like to use per client. This website has truly helped us keep on board with all our clientele. 

Monday is really easy to use. The website allows for unlimited boards and practically a virtual board. We mainly use it to keep track of financial statement procedures, that is, where exactly are the auditors along with the audit. We also use boards to maintain our clientele information, for example, usernames, passwords, emails, addresses, tax numbers, and company registration numbers, the possibilities are endless.

This website has truly helped us keep on board with all our clientele, literally.

My favorite feature is time tracking. It is extremely precise and useful. We also provide accounting services at the firm and it is so mundane to sit with a stopwatch every time we work on a client. 

This feature helps us bill the clients for the exact hours and minutes. Some clients have a tough time believing the time spent on their company. 

If there was an option to print out a report per client that we have time-tracked, it would be really useful. This way we can attach supporting documentation to our clients, with proof of the hours worked on for their company. 

In respect of time tracking, the reports option would be of great help in implementing invoices to clients. As we provide many services to our clients, for example, tax submissions, vat submissions, company, and individual submissions. We also provide registrations and deregistrations of various elements in businesses. Trust is vital. We are able to print out reports to support our time spent on these companies and individuals. In addition to this feature, I would like for Monday to introduce personal chats, this will help communicate and address information to related persons. 

I would also like for Monday to introduce more customizations to the columns, such as notify, approving, etc.  

I've used the solution for about a year.

The app is definitely one of the most stable.

The scale has great scope. This is used throughout my firm.

I have not yet needed any support.

Neutral

I have used Monday only, and I absolutely love it.

I'm not sure how easy or difficult the setup was.

The setup was handled in-house.

The ROI can be found in great tracking, task allocation, and easy management.

The price is totally worth it, however, the advertising could use some help.

I did not evaluate other options.

I work in an accounting and auditing firm and I use Monday.com every day.

We use it for many purposes, mainly for keeping track of all the clients in the company as well as what work is required and when such work is due.

We use Monday.com to store passwords and completed financials, tax returns, and so forth.

Allocating work and keeping time spent on a project is always helpful along with due dates, emails, and reminders being sent and storing contact details, the multiple columns, and pages, Monday.com does it all.

Monday.com has improved our organization in many ways including planning, amongst many employees and many projects, and tracking time spent on a project as well as who does the work. 

We are able to store valuable information such as digital files, contact information, due dates, and so forth and not have to worry about whether it is safe or not.

Since we started using Monday.com, we have been able to do work more efficiently and keep track of everything. Everyone enjoys using Monday.com and cannot go a day without it. 

The feature that I have found most valuable is the boards on Monday which allow for allocation, time tracking, and storing of important information. This is quite valuable when it comes to an organization that is big, has many clients, and many employees.

We are able to keep track of clients and what they require and who needs to do what and we can get rid of the old whiteboard/pen and paper, saving us time and money and helping us go green. It is very user-friendly and the interface is clean.

The product can be improved by allowing for some sort of autonomous deadline creation. I'm not very certain of the possibility, however, it would be great.

Another aspect of improvement that would be great would be integration with other websites or applications such as Sage and CaseWare. Being able to directly upload information and so forth back and forth between two websites or applications would create a huge game-changer, that would completely allow Monday.com to the true title of "all in one place".

I've used the solution for two years.

The stability is excellent. There have been no issues on my side.

The scalability is good.

I have not had a need to reach out to support and therefore have no experience yet.

Neutral

We did not use a different solution previously.

It was straightforward and we did not have any issues. It was just your normal expected setup.

We had an in-house implementation.

The ROI is impressive and has improved in many aspects. We are quite highly satisfied.

Getting Monday is the best decision you can make - it is worth it.

We did look into Notion.

It changed the way our business works and it is great.

I run a laser treatments business and use Monday.com to keep all my important information together in one place. 

I run a laser treatments business and use monday.com to keep all my important information together in one place. 

Automation is definitely my favorite feature as it makes our lives so much easier. Also, being able to create a hiring process on Monday.com which links a form to our website has definitely helped us a lot.

Monday.com is always upgrading its features. I struggle to keep up with it all as I am not a tech expert. However, if I had to pick an area that could be improved it would be the user-friendliness of the platform compared to other similar apps. 

I've used the solution for three years. 

It seems pretty stable to me. I've never been concerned. 

It could be as big as Microsoft. It's scalable.

Customer support at Monday.com is great. They are always giving fast replies and useful answers. 

Positive

I did not previously use a different solution.

The initial setup is very straightforward. 

I handled the initial setup in-house. 

I've seen an ROI of 350%

The product offers fair pricing.

I also looked into Asana.