monday.com Reviews

We use Monday.com as a team to organize our work and keep us all on track. We have different channels for our different projects and then have tasks under each project that are assigned to certain people within the organization. This helps to know when things are due and who is responsible for completing them on time. It also shows how long we have been working on a project and if we are stuck or if the project is waiting on an action from someone else within the team. We have a small team and it is nice to feel organized. 

It helps us to stay organized and support the management of projects. 

We use Monday.com to manage all our projects and the work that we do as an organization. 

Monday makes sure that we are all on the same page with our work and that we have the same idea about timelines and who is responsible for what. 

Project management is so important within our organization. Having this software is great as it does a lot of the work for us and guides us when needed. We host our meetings and take notes that are saved on the platform that we can refer back to. 

That we can take notes and there are different tabs that can be used to organize our work are the most valuable aspects for us. Monday makes sure that we are all on the same page with our work and that we have the same idea about timelines and who is responsible for what. Project management is so important within our organization. 

Having this software is great as it does a lot of the work for us and guides us when needed. We host our meetings and take notes that are saved on the platform that we can refer back to. 

It is also nice that you can color code everything. 

I'm can't come up with anything concrete that needs to be improved. It would be ideal if, when you are assigned a task, to somehow link it with your calendar on Outlook or Gmail. I don't know if this is possible, however, I used both to keep track of my tasks and I often have to look at both programs to see what is due and when it is due. 

Beyond that, Monday is a great project management site and it helps my organization to stay on track and stay connected to one another. It also provides us with an overview of all our work. 

We have been using Monday.com for three years.

Technical support has been great! 

I did not previously use a different product.

The initial setup was straightforward. 

We evaluated other solutions as well and we liked Monday the best. 

I've primarily used the solution for KPI tracking, project management, and schedule coordinating. Our group has adopted the use of Monday.com for KPI tracking specifically for changes made to company documents. As all the tasks are documented on Monday.com, it allows for easy KPI measurement. We also use Monday.com for project management due to the intuitiveness of the system. It is quick and easy to learn for most professionals and provides reminders for tasks that are outstanding. We also use it for schedule tracking to ensure we have sufficient coverage and everyone is on the same page.

Monday.com has allowed our company to be more organized. It has given transparency to the tasks required for an initiative to be successful and encouraged communication cross-departmentally. 

The capabilities of Monday.com are so wide-reaching and versatile that it works for multiple diverse departments and projects. This allows boards to have a curated feel rather than a one-size-fits-all approach. Monday.com has by far been the company’s best investment of all the systems we have purchased thus far.

I’ve found the ability to build dashboards through integrating information from various boards most helpful to ensure the right information is being communicated to leaders and other groups. 

The ability to build dashboards in Monday.com has given us the ability to automate reporting and opened up possibilities for further reporting. The dashboard capability allows me to go in and quickly understand where my teams are and identify obstacles I can go in to help move for them. The dashboard capability allows me to catch future risks early.

I'd like better integration with other services. My best example is the Outlook Calendar integration. When using this integration for time tracking purposes, Monday.com integrates with Outlook Calendar yet only recognizes meetings I organize - not all the meetings I also accept. When it populates these tasks on my time tracking board it doesn’t properly represent the amount of calls or meetings I am in as it doesn’t recognize all items on my calendar - only those that I create. It would be ideal if it recognized all of them.

I've used the solution for three years.

The product is very stable.

The solution is very scalable.

I have never dealt with technical support.

Neutral

We did not use a different solution previously.

I was not a part of the setup process.

I was not a part of the setup process.

The specific ROI is unknown, however, the non-monetary value has been invaluable.

I don’t handle the licensing portion of the product.

I did not evaluate others, however, it is my understanding that our business systems group did.

We primarily use Monday at work as a tool for task management and as a CRM database. Working within the marketing department, we manage a lot of projects at once and speak to a lot of people. Being able to keep all of the information in one place where it's easy to collaborate and upload documents really helps. We also use it as a space for new ideas and brainstorming throughout departments.

Monday has massively improved how we as a company work. We're more collaborative as a whole and projects are managed a lot more organized which really helps with getting stuff done on time.

The most valuable tools are the search function, automated email reminders, and the ability to track changes through the activity log.

I'd like to see more integration with outside software such as social media publishing sites and cloud services.

I've used the solution for three years both at my current company and previous organization.

There is rarely an issue with the system itself, though there has been a few occasions where it has been inaccessible.

The scalability has great potential.

I've always had a great experience with customer service. There's always been a solution. Alternatively, if a tool isn't yet available, they've always been happy to take my feedback.

Positive

We've previously used Trello and Slack but found they didn't offer everything we needed, whereas Monday does.

The initial setup was very straightforward.

The initial setup was handled in-house.

It's a fair price for what you can do and how many members are a part of the organization. For the time it saves, as well as other tools we no longer need, it's well worth it.

Since the pandemic, everyone on my team started working from home. Monday.com has been our best ally regarding project management and file sharing. 

The fact that we can automate boards, assign tasks to any team member with a specific deadline, and also communicate thru the platform, it's just a magnificent way to adapt an ongoing operation of more than three members to a new way of remote work. 

We're definitely more efficient than ever and everyone knows what they have to do during each day of work.

By integrating every comment, update, file sharing, deadline meeting, etc., our communication in each project has improved considerably, and that has impacted our efficiency as a team.

The team follow-up is really easy to do with just one click. Everything is available to anyone on our team whether is an update on that task for our client, or someone looking for the last version of a file we've been working on. It's all there and we can find it even quicker if someone just mentions you are a user on that update or task.

The board automation is helpful as it narrows down the probability of error in each process. If you can take out the human error factor in some processes, and just automate things the way they are supposed to react over one action or movement in that tasks process, the probability of errors or mistakes is considerably less than having everyone update manually.

Everyone in our team has more time to do what they're best at instead of filling forms, numbers, spreadsheets or every other project management tool, you can think of.

I've had trouble trying to link or merge together a board with my team in which we can collaborate and comment on each task or file without having our client in on the early stage conversations. We'd prefer having a board shared with our clients linked to the previous one, only for reviewing and authorization purposes. If I could just click on a task that has already been approved internally by our team and automatically upload that same file on the task where our client can review it, would be awesome.

I've used the solution for five years.

It's one of the most reliable platforms and tools I've integrated into my advertising agency's way of work.

I haven't thought about scaling.

I've only needed technical support one time and the response was straightforward and easy to communicate with.

Positive

We have only used Monday.com.

The initial setup is easy peasy.

We implemented the solution through an in-house team.

The ROI is a thousand times what I pay monthly for my subscription.

It's not cheap, however, if you think of all the time your team can spend working on what they need to do (instead of dealing with emails, chats, or other managing processes) it's totally worth it.

We also evaluated Asana and Trello.

I'm really grateful to be a Monday.com user.

We primarily use Monday to keep track of action items for project management dealing with software development. 

Our team manages multiple projects, and, for each project, we are able to create the individual tasks that need to be completed in order to finish the project.  

We also use Monday to share with our team times that we will not be in the office or be available for team meetings.  

It allows us to see which tasks are being worked on and which ones we have not started. It keeps our team members informed about our activities.

It helps us to keep track of all of the remaining tasks on a project and the remaining number of days that exist on a project.  

It provides all team members with insights into multiple projects.  

It also allows us to share information about project statuses with other team members.  

I do like the feature where you can indicate whether you are working on a particular task or if you are stuck on a task. 

It also gives provides more insight into the possible amount of time it could take to complete a specific task.  

The ability to upload files associated with a particular task is very useful to us.

It helps us share examples of reports with our team members. 

I have also found the task status feature to be valuable. You can indicate whether you have started on a task, are stuck on it, or have completed it.  

I also like that you can add your own columns to each task within a project.  

For example, if you wanted to add a column that's not already included in the Monday app to track a specific item for a project, you can do that as well.

The calendar selection for dates is not the easiest to navigate. Sometimes once you select a start date, it is hard to extend the selection out to the end date.  The date selection is confusing. If there was another method that they could use for this that would be better.  

Also, I feel as though sometimes I received notifications for Monday boards that I am not even subscribed to and the notifications, in general, are a bit much.  There should be a way to indicate which Monday boards you would like to receive notifications for.

I've used the solution for two years.

I have not had a reason to contact customer service or support.

Neutral

I did not use a different solution previously.

The Monday board was initially set up by our administrator so most of the team members did not participate in the setup process.

I believe it was done through an in-house team.

I am not sure what the cost is.

I did not evaluate other options.

We use Monday.com boards to track our financial analysis for month-end financials and assign monthly tasks to specific analysts. 

This is helpful to our team. It helps us to keep track of what tasks have been completed so far and maybe what needs to be prioritized and then we can refresh the board back to the original once everything is done. 

We also use it to track potential acquisitions so the executive team and ownership can easily see what is in the pipeline and fill in the big picture. We are able to put in all the necessary information and update easily with automation features.  

The team works about 75% of the time from home. 

Since we moved from Basecamp to Monday.com, we have definitely seen an improvement in how our projects are tracked, and missed deadlines have decreased dramatically. 

We have also been able to cut down on meetings where we would discuss what projects we are working on since the projects are tracked on the Monday.com boards.      

The team has also been able to create multiple boards for deeper tracking of projects. Having all of the tracking and breakdowns of projects has definitely increased efficiency. 

We like creating statuses and assigning line items to different team members. 

The automation aspect is also extremely helpful. We have been able to keep our projects and acquisitions more organized by using the automation features to move line items over new sections based on the status. 

Being able to integrate different apps and programs has also been very helpful with communication with other teams within the company. The suggested automation and integrations are helpful for those who aren't as skilled at creating boards. 

The exporting function could be improved to offer more raw data instead of being formatted like the online view. This would be helpful for exporting boards from other departments that teams might need to work from. 

Also, the limited client access could be improved. When sharing boards with clients outside of the company, it can be very difficult for them to navigate to do anything within the board. Monday could add more project management tools and tracking features to make it even better at project management and tracking. 

Monday.com doesn’t have subtasks or task dependencies, meaning that users can’t break down project plans to a granular level or allow tasks to be dependent on the completion of others.

I've used the solution for two years.

We used to use Basecamp. We switched due to the fact that Basecamp was just awful and outdated.

I was not privy to evaluation discussions.

We use Monday.com as our primary method of communication in an entirely remote agency environment. 

The agency went remote at the beginning of the pandemic and needed a communication and file sharing solution as we were no longer sharing office space. 

We use Monday.com not only to communicate throughout the workday but also use it to manage individual jobs and deadlines for these jobs. We also use Monday.com to share project files with one another so that we can work collaboratively on our projects.

Before we started using Monday.com we were using an alternative project management software, however, the features were relatively limited in comparison to Monday.com. 

Monday.com has improved the efficiency in which we manage jobs and clients. It has also improved our overall company communication and effectiveness. Monday.com has allowed us to maintain a company culture and working structure while working completely remotely. It helps us manage our deadlines effectively and ensure that we stay on top of all of our deadlines.

Personally, my favorite feature on Monday.com is the Inbox. The Inbox helps me identify the most important notifications as these are the ones that I specifically mentioned. This ensures that I don't miss any pressing questions or briefs from my team. 

I also find that board customization is an incredibly valuable feature, we are able to customize the columns of our boards according to our needs and the role that a particular board plays in our organization. Board customization helps us to make Monday.com fit our individual needs as an organization.

I am incredibly happy with the desktop experience of Monday.com, however, I struggle to use the mobile version of Monday.com. Monday.com's mobile app would be an incredibly useful tool allowing me to manage jobs and touch base with my team on the go, however, the mobile app is not suited to a mobile user's experience. The Monday.com mobile app is similar to the desktop app just smaller; I find that the information is cramped and hard to navigate. The desktop format is not suited for a mobile user experience and I think that the user experience of the Monday.com mobile app needs to be completely rethought.

I've used the solution for about two and a half years.

Monday.com is very stable. In the last 2.5 years of using the platform, it has only been down once or twice and for relatively short periods of time and did not disrupt the workflow.

I work in a relatively small team and Monday.com is incredibly useful for our team size in regards to communication and costing. However, the platform is scalable and would help the efficiency of larger teams and companies as well.

We, fortunately, have not had issues with Monday.com where we have needed customer support, however, on the few occasions where the platform has had outages their website. https://status.monday.com/ has been invaluable in keeping us in the loop in regards to the outage and what is being done about it.

Positive

Prior to using Monday.com, the company made use of Trello. Trello was a useful software and easy to use but did not have as many features or as much customization as Monday.com. 

Yes, Monday.com was very straightforward in terms of setup. I did not find that starting on the platform was complicated and got the hang of using the platform very quickly.

We used the solution in-house.

Monday.com is incredibly useful for smaller teams as you pay per user on the platform. We use the Pro package, however, there are other plans for different prices as well.

We looked at staying with Trello and we looked at other software such as Todoist and Microsoft Teams. 

Monday.com is by far my favorite work-from-home solution.

We are a start-up based in Mexico City that's mostly focused on selling online courses and giving consultancies to parishes and universities. We use Monday to keep track of our online presence on social media (followers, engagement rate, and so on). 

We use it to keep track of our database and the CRM of our customers and allies. We also find it very helpful to make forms for events and to channel all the information in one specific board and then at the end of the month to see it all visually really impacts our decision-making process to make improvements. 

It has saved us a lot of time in emails and going back and forth with feedback about processes, especially for our community manager in the area of the content approval to upload.  

It has also helped us to have all the historic decisions we've made for the past four years in a single click, we don't have to deep dive into our computers because we have it all on our boards. It has also helped us to easily to see all our databases in charts and drawings. 

To be honest, we know that we don't use half as much of the things that are offered to us by Monday.com but we are looking forward to helping it improving more our day-to-day. 

The Monday features that we find more helpful are these three: 

1. The structure it has, the sites, the boards, and how easily you can transfer information from one place to the other is great. 

2. The integrations. Even though we haven't used nearly 1/4 of the ones that Monday offers, we have managed to reduce time going from app to app with just one integration. 

3. The import option from an Excel doc into a board is great. Sometimes this option doesn't work as well. It appears to have some error that deletes it immediately and doesn't allow us to change the names of the columns.

It would help to have the option to use formulas horizontally as well as vertically in order to keep track of certain things that are accumulative.  Also, we would like the integration of mails EMAP for us to be able to use our company email and not only with the Gmail integration. 

Another thing that we would find helpful is to have an integration with Meta Business, so the analytics report would automatically be uploaded to the boards for us to have a report visually with all the other ones. 

Alongside the integrations, a Mailchimp one would help to add tags directly from Monday to the Mailchimp account. 

I've used the solution for more than four years.