monday.com Reviews

We use Monday.com for the administration of a marketing agency including clients, taxes, archives, integrations, ROI, and clasification of works. The best feature we use a lot is the sub elements for subdividing the work. It helps us to be more specific in our activities and that makes it so that the clients can audit our work. Our reputation is increasingly growing thanks to free partner access that gives our clients greater visibility of progress while growing your confidence in our work.

The organization has improved a lot thanks to Monday. This is due to all the functions it has. Information leaks have been avoided and there are better results in proper monitoring of the activities carried out real-time monitoring of staff, and complete records of conversations including suggested changes in the graphic design department. 

In addition, thanks to its customizable structure, we have been able to concentrate much of our business within the app, making it easier to manage from anywhere and with all the people we need.

The most valuable functions for the agency are:

• Time tracking
• Customizable status labels
• Last modification made by a user

The formula feature is amazing.

The biggest benefit has been that it facilitates the work of our designers and all staff members and thanks to its integrations, we no longer have to leave the application much. 

The security is great and vulnerabilities do not exist in the entire app. 

We love the high availability.

It helped us a lot in content management issues for TikTok and YouTube, however, it would be good to have an integration for each social network to get all the data within a single platform. The work analysis could be automated. It would be much more efficient and profitable for all professional content creators and the popularity of the application would rise to 400%.

I've been using the solution for more than a year.

The solution is super stable and the dependability is 100%.

It's honestly the best application.

Technical support could be better with live chat functionality.

Positive

We didn't use any solution previously.

It was super easy to set up the account.

I have implemented it personally as the CEO.

Our ROI is 50% and growing.

The product is a good investment if efficiency and improvement is what you are looking for in your company.

There isn't something that is similar to Monday.com.

I work in an accounting and auditing firm and I use Monday.com every day.

We use it for many purposes, mainly for keeping track of all the clients in the company as well as what work is required and when such work is due.

We use Monday.com to store passwords and completed financials, tax returns, and so forth.

Allocating work and keeping time spent on a project is always helpful along with due dates, emails, and reminders being sent and storing contact details, the multiple columns, and pages, Monday.com does it all.

Monday.com has improved our organization in many ways including planning, amongst many employees and many projects, and tracking time spent on a project as well as who does the work. 

We are able to store valuable information such as digital files, contact information, due dates, and so forth and not have to worry about whether it is safe or not.

Since we started using Monday.com, we have been able to do work more efficiently and keep track of everything. Everyone enjoys using Monday.com and cannot go a day without it. 

The feature that I have found most valuable is the boards on Monday which allow for allocation, time tracking, and storing of important information. This is quite valuable when it comes to an organization that is big, has many clients, and many employees.

We are able to keep track of clients and what they require and who needs to do what and we can get rid of the old whiteboard/pen and paper, saving us time and money and helping us go green. It is very user-friendly and the interface is clean.

The product can be improved by allowing for some sort of autonomous deadline creation. I'm not very certain of the possibility, however, it would be great.

Another aspect of improvement that would be great would be integration with other websites or applications such as Sage and CaseWare. Being able to directly upload information and so forth back and forth between two websites or applications would create a huge game-changer, that would completely allow Monday.com to the true title of "all in one place".

I've used the solution for two years.

The stability is excellent. There have been no issues on my side.

The scalability is good.

I have not had a need to reach out to support and therefore have no experience yet.

Neutral

We did not use a different solution previously.

It was straightforward and we did not have any issues. It was just your normal expected setup.

We had an in-house implementation.

The ROI is impressive and has improved in many aspects. We are quite highly satisfied.

Getting Monday is the best decision you can make - it is worth it.

We did look into Notion.

It changed the way our business works and it is great.

The solution helps to organize our workflow, to stay on top of projects and too manage team projects and to see if our team is overworked. 

We use it for our graphic department and our video production, making it easy to see where are we with the projects. The request forms saved us a lot of time and made things more organised, without them we would have a big mess and miss communication with our creative team. Our main use case is to track our projects if they are done in time so we don't miss any deadlines or if the team is overworked. 

Monday has drastically improved our workflow by helping us stay on top of up-and-coming projects or our internal projects. 

Before using Monday we were sending e-mails for project requests. The number of emails made everything confusing and some projects missed their deadlines since we weren't organized. 

Since we started using Monday about a year ago, our creative team has been organized and we don't miss any deadlines. We stay on top of projects and see what has a higher priority and what can be done later. 

The best feature is the form for requests for new projects. This made our workflow much easier. Before the creative request, we tried to enter requests manually, however, that lead to misinformation or missing key features. Since we started implementing the request form, our creative team has more than enough information to start creating and making the deadline. Project tracking is also one of the best features so we know where the project is and how close to the finished product it is.

The solution could be improved by adding more plugins for Adobe (not just Photoshop) and adding a plugin for Discord. Our creative team loves using Discord as the main source for communications. If there was a plugin that would combine the two that would be amazing. Similar to the plugin for Photoshop, we would love to see another plugin where we could see in the threads updates of the projects, if the project is done, and if the project is stuck (and needs some helping hands). If this would be all synchronized it would help our team a lot.

We have been using the service for about one year.

We haven't had any problems with Monday. We are impressed with the stability of this site. We didn't notice any crashes with the app (iOS and Android) so the stability is excellent.

Scaling means being able to create and control customer experiences for any type of customer, any size group of customers, and for any or all portions of a business. Ever since we started using Monday, this solution made us scale much faster. 

Support is excellent.

Positive

We tried using Trello. For our line of business, Monday is the only solution that we need.

For our new members of our team, Monday was and is the easiest solution to pick up and start working on. For users that never met with this solution, it was surprisingly easy for them to pick up and start working on projects.

We implemented this through our in-house creative team.

We are well organised with the solution, which, for us, represents a 25% ROI.

We advise upgrading to a pro user account. The features alone that you get will save you time and money in the long run.

We Googled a lot of other solutions, however, we found out that Monday is the one we need and is easier to pick up for new members.

We would just like to see more plugin support, like a plugin for Discord

Our marketing team uses Monday.com as a project management system. We are currently a two-person team and this solution helps us stay on track and provide updates about various projects. We look forward to expanding the use of Monday.com into other departments. 

When I used Monday at my last job, we had a team of four which meant there were so many moving pieces and projects. Monday helped us silo everything we were working on into one place. Our boss could easily see items needing review and could get a status update pretty easily.

Instead of using flagged emails, a spreadsheet, or a paper calendar as a way to keep track of various projects, I can easily create an item on Monday. Nothing gets lost, and I can add notes and details to each item. 

Subitems really help me stay organized when a project has more than one piece. (Which happens more often than not.) The automation is very helpful in the review process on many projects. Having an email sent to the person requesting the project automatically when the status changes save so much time.

The introduction of subitems has been a game-changer. I love being able to group together different pieces of projects under one item. It keeps me more organized. 

I also love having different automation set up to make our workflow between us and different departments seamless. I have boards for each month so I know what I should be focusing on. 

I also like being able to sort projects based on who owns them or how I've tagged them. I've just recently started looking into the different ways to view a board, and I can't wait to dig in further.

There are so many bells and whistles that I don't feel like I'm using Monday to its full potential. I know that's on me, however, maybe offering more webinars or having users show other users how they use Monday, in full detail with examples would help. Perhaps having industry-related groups that could have a "show and tell" every month would be helpful. I'd love to find someone who has a job similar to mine in the same industry show me how they use Monday. There are so many options and ways to use it effectively. 

I've used Monday.com since late 2018. I liked it so much that I also took it with me to my new job in 2019.

I've never had an issue with stability. It works exactly like I want it to when I want it to.

Monday can be fully customized and used in so many different ways. I can't even imagine the possibilities. 

My other solution was using my Inbox, a paper calendar, and a spreadsheet. Using Monday makes way more sense. 

I thought it was straightforward, however, having all of the options available make it a little overwhelming at first.

It was set up in-house by me.

I'm unsure as to if we've seen an ROI.

Any setup cost or money spent will be well worth it by all of the time you get back into your day.

I did not evaluate other options.

I cannot say enough good things about Monday.com. I'm a customer for life.

The solution is primarily for end-to-end marketing, planning, and e-commerce sales planning. Our marketing team uses the tool to build out all of their previous job bags digitally and create visibility for cross-functional marketing teams to keep up to date with the work the teams are doing. 

Our e-commerce teams use the tools to plan mini-projects, brief digital marketing work required and obtain visibility of all the marketing activities that the teams could take advantage of. 

The primary benefit for me is visibility of all our current work.

We have gotten rid of all our paper-based systems and our marketing work is now 100% visible to anyone in our planning organization providing ultimate accountability between teams. 

The power behind Monday.com is not just the fact that the teams are now visibly accountable to each other, they are also able to build best practices and cut out checks that would be required in a manual process. For example, we used to have multiple sign-offs of work previously. Now, teams are assigned and can easily review multiple streams of work simultaneously.

There are too many valuable features to mention in detail. Most notably, the workflow automation and assignment features plus the ability to work in email too have been a game-changer for our teams. 

The email feature is very valuable as the teams work collaboratively with many agencies and this means that agencies do not have to adopt the tool completely and can still "work via email" whilst our teams continue to have the visibility they require on their tasks. 

If only there was a way for the @ feature to work properly via email.

I wish there were more calculations available across boards and pulses. 

The biggest reason this would be a valuable resource is the teams could then use the calculations feature exclusively - replacing the need for Excel. This could also create a great way to manage budgets, forecasting, actual spending, and analysis of data from our campaigns. 

The tool is used already in this way, but the calculations are way too manual which means that teams often have to resort to exporting and completing calculations outside of Monday.com.

We've used the solution for three years and five months.

The solution is stable. We have had no noticeable downtime in three years of using the tool.

The solution is highly scalable!

Technical support is very good and responsive.

Positive

We used Excel and manual paper-based systems before and moved straight into Monday.com

The setup is a five-minute process at a maximum. It's super simple.

All in-house setup was done by non-technical teams.

ROI was not a consideration for the cost of the tool. Our primary goal was workflow improvement and team collaboration with ultimate visibility.

Licensing can be expensive if you are only using it for tasking. The tool is best used when multiple teams use the tool for multiple use cases.

We did not evaluate other options.

It's a great solution and we've been very happy so far.

We use this tool mainly for the purpose of project management and keeping track of external job tickets.

We also use to plan out our various marketing campaigns - allocating each aspect to the various team members with specific deadlines per task.

We use the form to gather external jobs which our team can approve and allocate as per our current priorities.

We can use it to view the workload of each one of our team members to ensure everyone is supported at each milestone of the project.

We use it for the approval of content.

As a team, we are much better prepared to go into a project. Using one program has sped up how we work and we find that less communication is overlooked. 

As a team, we are able to keep track of how projects are developing, making sure everyone knows who is owning the various parts of the project, plus knowing at what stage they are required to contribute and have their part done.

We can clearly see who is working on what aspect of the project to help keep the team healthy by not overloading team members.

We can clearly see project status.

We can make sure all logged job tickets get attended to in due time.

Monday.com is full of great features which enable collaboration and strategic execution of projects.

Shared boards help entire teams to plan out campaigns with ease and clarity. Adding milestones keeps everything tracking towards the deadline.

The various views available on the boards can give you clear overviews pertaining to specific aspects of the project at hand, seeing at a glance which projects are running behind, where projects will overlap, and allocating team members according to the current workload.

Automation has been a great tool to help things happen in the background, from moving items to different parts of the project, to sending automated emails to external clients.

The user communication aspect could be improved. We need it on-platform for all our team interactions. Monday.com is what we were using for managing all our work, yet still needed is a tool like Slack for more detailed communication and updates.

We haven’t quite found the same level of Communication within Monday.com while understanding that this is more a tool for project management. However, communication is centered around specific tasks.

We’re managing to make it work with an extra communication too. Perhaps we just had to take some time to adjust how we work.

I've used the solution for around 12 months.

The solution is very stable and reliable.

It's scalable. The more people you get on it from your organization, the better the tool becomes.

We haven’t needed any support yet.

Positive

We also used Slack (however, we needed more structured planning) and Wunderlist (we needed more structured planning).

The product is straightforward to set up.

It took a bit of explaining and training to get the rest of the team onboarded.

The ROI for us is a happy team.

The solution is well worth the investment.

Over the years, we have trailed many different tools. Asana was one.

The user interface is great. It helps a lot that it looks nice and the functionality is great. It's a big plus compared to other tools that may feel a bit less user-friendly.

As a training provider, we use Monday to collate information about our learners. This would be private and confidential information. We also use Monday to track people's work, time scales, and productiveness. 

Being a training provider that deals with government funding, we have to keep well-organized files and information about dates, times, and locations. With the platform, you can easily do this and monitor what other members of staff are doing and what they are up to with their tasks to see if you should start your allowing yourself to focus on your current tasks.

Monday has made the day-to-day running of the business much easier, with one platform that links to every aspect of the business. 

We can have a private board with sensitive information which will only be seen by assigned people. The system links to most other platforms (for example MailChimp and Outlook). Monday also allows me to allocate tasks to staff and give a time scale of when I will need this completed and will notify me once the task has been done. 

Monday is the perfect time management tool.

I have found task management the most beneficial aspect. With Monday, long gone are the days of writing notes on sticky notes. task management allows you to create timelines of the task you have and gives you the option to prioritize your responsibilities. If you are someone with a large workload and tend to forget about the little things, you can set a date/time reminder that will prompt you to complete the task, taking the stress away. 

You are also able to see what tasks other people have outstanding that could affect your time spent on a task

The one thing that I would change about Monday is the boards. I would find it much easy to have a board where you can have different items in each group of the same board. Instead, it should have the same information pre-set when you add another group.

The system could collate information from other boards easier. The mirror system, while being good, was somewhat confusing to figure out even with the helpful videos that are on the system. They do give you step-by-step instructions on how you would do this, however, I was still confused.

We as a company have been using Monday since 2021.

We never have any problems with Monday. It's fast and we never have any issues.

The scalability of Monday is great and allows us to use it in all aspects of the business.

The customer service is great. We haven't really had any issues with Monday. When we have gotten in touch they have been helpful and supportive. 

Positive

We used a CRM, however, we switched to Monday as the platform as it was multi-faceted. It is allowing us to be more productive with one platform.

The setup was quick and easy.

We had an in-house team member set us up. That said, the tutorial videos on Monday allow you to easily get used to the system.

Monday is very fair with their prices and how multi-faceted the platform is. It's worth every penny. 

We heard about Monday and once we looked into it, we decided it was the right solution for us.

I look forward to the new updates to see what changes have been made to make Monday even better.

I use this tool for product management and project management planning. It shows me resource balance and that makes me able to plan development resources. 

I am a manager in a thirty-member technology department. I work with development teams, product teams, and the project management team. Monday.com provides a plan and roadmap view for our works.

In addition to that, it is really simple to categorize the project. That makes me have power to focus and manage the different projects.

As a result, it provides well-organized plans.

We had a need to manage product roadmaps, project roadmaps, and organize program management of the technology department. Thus, I compared some tools using their trial versions. Monday.com was the tool that provides the below solution for us.

It is well organized and user-friendly main table that let me see and be aware of each type of task. I can see Gantt charts and I can manage tasks on Kanban regarding the statuses. That makes me have different views of tasks regarding priority.

The UI is so smart. The Gantt view is the most valuable feature for me. The Gantt view provides smart and quick filters to see focused tasks. It has a well-designed user interface, that let the user get to pursue the tasks.

In addition to that, the Gantt view has a powerful setting utility. It provides an easy and simple view settings. I could managed any view on Gantt.

Also, it has a smart Excel export button that exports Gantt views to files. 

In my main table, I changed sometimes the timeline values mistakenly. That should be prevented via a smart warning or some sort of coloring.

In item card, when you need a field, you have to firstly add it on the main table. However, if you need many fields, it is not a proper way to keep the fields on the main table.

When I need like a collection field, I cannot do it. For instance, for keeping related links, I cannot create a field to save an undetermined number item. I need this. I have to create many new fields.

I've used the solution for around one year.