monday.com Reviews

I use Monday.com as a project management tool. It helps me to assign every single project to the different software development cycle stages and accurately track the status of each one of those projects.

As a support assistant support, helps me triage, plan, and schedule for development for every support ticket that turns out to be an issue that will be corrected.

Given the integration with different tools that we use, we don't have to spend any time looking for items and then updating them as it automatically adds information as needed.

The product gives the whole team an overall view of the status of every single project that we develop, alongside budget management and support triage.

The first area where Monday.com helped the team is planning. Sharing a common dashboard where all the information is stored, helps answer any doubts about what everyone has to focus on each day. The different views also helps to detect any overlapping across the team members or the different projects being developed.

Losing ticket information was a huge problem as often fixed issues notifications where not sent. With automation this issue got solved.

Basically, the fact that each board inside of Monday.com is fully customizable in the element that it contains, as well as, the interaction across all of the other boards and different applications, helps solve all of the communication problems we used to have.

The different views help me as a manager properly schedule all of our projects and properly assign them to all the team members that need to be involved.

Integrations with most of the commonly used applications are a huge point in favor as well.

The iPad version of Monday.com doesn't have the same functionality. It would be great if the app have the same views as the browser or desktop app.

The split view is not available in the iPad app, complicating the workflow designed when on the move.

A way to highlight an entire row based on the content of a cell would help currently you can only change the color of a cell-based on content.

A way to have the same pulse at different boards and to both pulses to update the matching information base on updates.

I've used the solution for four years.

The stability is great.

The scalability is great.

We used MS Project and Trello. The main reason to switch was that none of the other tools gave the ability to properly reflect the company's workflow. Monday.com adapts to the company instead of the company having to adapt to the tool. This means that whatever way you company is used to work, whatever way the information flows within the company and the teams, you can create a simple board in monday.com and reflect such workflows. As an example, Trello is pure canvan, and at my company we needed to have canvan but other kind of views to have a better planning; this feature is not included there.

The price is something that you have to consider and that also includes the headaches that a tool provokes. If you weigh it, however, even with the cost of the subscription, usually you end up winning.

Yes, we did evaluate other options, however, I don't remember which ones.

We manage our mortgage company through Monday. We are all remote, so visibility for all our loans that are in process is absolutely critical to keeping us on task. This sends out trigger emails when things are updated and keeps track of our payroll (for example, when things have and have not been paid out). We even track leads here and store key data so we have one place to go in order to see key data for our client.

Everything is organized in such a way so that we don't miss critical dates, know who is up next in closing, and see what has and has not been paid out.

The automation makes this board amazing. I love that status updates move items from board to board.

I'd like to see some kind of way to display our data to realtor partners without giving them access to our entire board. I need something that encapsulates just key points and nothing else. We find that realtors want communication and visibility - that is hard when all you have to use is email.

I've used the solution for one year.

We use the solution for project management across the different functions of our marketing team. It's also used as a content and social planner.

The product helps keep responsibility and accountability clearly communicated, and helps stay on deadlines. 

It's a great place to float new ideas. We find it great for archiving. If something comes up, we can reference archived tasks. 

The automation is great. 

It helps keep responsibility and accountability clearly communicated, and helps stay on deadlines. 

The different views are huge for us and each member of our team has found a view that helps them quickly see and action the tasks ahead. Not everyone has the same preference for visuals to keep organized. 

The integration with socials would be really powerful, however, we haven’t had a chance to get into that yet. 

This may be out of scope for Monday, however, it would be cool to have an asset management side of things. It may already be in existence and I just don’t realize it. 

Opening up a task and adding content/updates could be a little more organized visually. 

We've used the solution for about two years.

We handle event projects. We are using Monday.com for driving our projects.

Monday.com is the best platform for working with project organizations.

The solution is so good.

We have difficulties playing with automation.

It's a very good platform, We are using Monday.com for 25 workers. This is our third year on the solution. 

We are a marketing agency and primarily use Monday.com for resource scheduling. We also use it for Project Management on bigger projects, timelines, finance progress, database, social media planning, and scheduling.

We've been able to centralize a lot of moving parts on a digital platform that was reached by everyone in real-time (even third-party resources that weren't in the office). Having the platform since 2018 gave us a couple of years before the pandemic to really get it working and definitely was helpful having when everyone was working remotely.  

We love the live updates in real-time for all parties. It is visually intuitive which helps when working with clients that have less marketing and project management knowledge.  

One item we feel we is missing is more board templates that would allow us to work within the agile methodology. 

We've used the solution since February 2018 (over four years ago).

We didn't previously use a different solution.

We did evaluate other options. I can't remember all of them, however, Asana was definitely one of them. 

We primarily use the solution to maintain tickets and keep track of them.

It's improved our organization a lot. For example, now we see everything, and we have a clear view of statistics.

The tagging and notification features are great. All of it is perfect.

We would like to have less downtime as it happens now and then!

I've used the solution for one year or more.

The stability is perfect.

We can cope with challenges efficiently and maintain the solution well. 

Technical support is excellent. 

Positive

We did not previously use a different solution. 

The initial setup was so-so. 

The vendor team I would rate a ten out of ten. 

I'd advise users to start using it - it is the best.

We did not look into other options first.

We primarily use the solution for work, looking at the list of available articles to write, making progress, and the status of deliverables/articles.

It has helped to archive the amount of work completed and have our editorial team work more efficiently.

Marking the status of deliverables is the most useful aspect.

The site could load a bit faster. I notice when I'm in locations with internet that isn't as speedy (like when I'm tethering with my phone) it can lag a bit.

I've used the solution for more than three years.

The stability is very good.

The scalability is very good.

I've never had to contact technical support.

Positive

We did not use other solutions previously.

The setup is straightforward.

I just had to log in.

I'm unsure of the ROI I've seen.

I did not evaluate other options. 

We use the solution for managing lots of projects from multiple customers. 

Monday is extremely useful in so many ways by helping keep projects on track and organized. My favorite part is you can see who is leading in production and sales numbers. 

I like being able to customize your views and add what works best for you and you can always continue to learn and improve. 

I'm unable to send messages or update any projects from my tablet or cell phone which makes it hard when you are in the field all day and can't be at your desk. It causes you to play catch-up and you cant keep your projects moving.

I've used the solution for over a year. 

I'd advise new users to take advantage of all the tools offered and learn more and faster ways to complete projects.