monday.com Reviews

My biotechnology company utilizes Monday.com for a number of purposes. Principally, it is used to quickly and efficiently convey tasks for the day on an easily accessible platform. This information is typically inputted for the week via desktop computer and then reviewed on the phone application by myself and my fellow employees. Once (or during) the completion of tasks, we are able to add in comments and feedback in real-time. It is an invaluable tool to my team and prevents miscommunication among the company as a whole.

Monday.com has greatly improved my organization. In the past, we had many problems with instructions being misinterpreted and tasks being left undone. Now, through the use of Monday.com, I am able to easily add in tasks for the day without the headache of them being forgotten. Further, being able to add in notes and updates eliminates any confusion for procedural tasks or for when a certain aspect of a project is adjusted. Finally, Monday.com has helped in eliminating the feeling of work bleeding over into daily life. 

The most valuable feature is the ability to assign individuals to a task with a specific date and time for said task. Since our projects are run by a network of interdisciplinary personnel, it can oftentimes become confusing when a task is put out into workflow without a definitive purpose. Thus, this feature helps in adding more weight to a "task" and adds a touch of personal responsibility to each input. I couldn't be happier with this system of checks and balances and would recommend it to anyone. 

The product can be improved by adjusting some of the ways in which the "boards" work. I oftentimes run multiple experiments that, at my laboratory, are repetitive. Thus, many of the procedural tasks are the same for these projects. I typically will copy and paste these tasks into a new project, however, it becomes monotonous as the software only allows me to copy and paste items one at a time. Further, it not only copies and pastes the name of the task and the notes, but it also copies over the exact date and personnel responsible for said task. A great improvement would be including an option to paste only the name of the task and the notes.  

I've used the solution for two years. 

The stability of this solution is long-term as it is the most efficient in its market, respectively. 

The scalability is unlimited.

Technical support is great and very professional.

I did not use another solution; I adopted this one just based on word of mouth. 

The initial setup is very straightforward. 

I handled the initial setup in-house.

We've seen an ROI of 100%.

This is a great program.

We primarily use the solution for process creation and then management, remote project and task management, and communication. Specifically, we use the product for admissions, enrollment, human resources, financial tracking, business operations, and project management.  

The product has improved our organization via improved communication and transparent processes and has become the designated place to find information. It offers better management of remote people and projects. Monday.com has revolutionized our ability to function as a non-traditional educational model.  

We like the shared boards, forms linked to the board, automation, and dashboards.

The shared boards have helped us to have quicker access to the tasks in each process, and the progress being made.  Especially in our model, employees and teams need quick access when they cannot wait on a response from another person.  

Dashboards have been key in managing revolving tasks and projects.  It has helped us reign in annual tasks that may be forgotten, and weekly dept maintenance tasks.  In effect, Monday is helping us create manuals which can be handed to new staff with their tasks, and explanations - and a means to monitor and manage.

There are no missing features that I can think of.            

I've used the solution for roughly two years.

The product is very stable - and has great support to add features.

The solution is easily scalable.

Support is excellent. It is easy to find answers, and they offer quick contact the few times we couldn't.

Positive

We previously used a combination of Google Drive and paper.

The initial setup is pretty straightforward. It has good help and videos. The hardest part was buy-in from those familiar with other solutions.

We haven't measured ROI, however, I can say we wouldn't have made it through COVID if it weren't for Monday.

Also, our staffing can run pretty lean thanks to the tools on Monday.

I'd advise new users to choose an option for your core team, then add as you need to.

I'd also suggest users change the setup of default boards so that not everyone in company is notified with each addition or change.  We almost lost people who were overwhelmed with notifications.

We did a Google comparison and liked Monday.com best.

It is a great product and worth the investment.

I'm a part of our talent team, so we utilize Monday.com for scheduling candidate interviews, housing important information around our best practices, as well as housing data and metrics. 

We have also used it for process documentation, organizational documentation, and collaboration. 

We have utilized the forms feature for being able to collect information from team members, candidates, etc. We are a team of about 15, and it's been really nice being able to have one centralized area for us to work from.

Monday.com has provided a centralized and easy-to-use area for my team to store all of our information and collaborate together. It's much easier than having to use multiple platforms. We really appreciate the customizable nature of dashboards, and it's really been a game-changer when it does come to housing documentation on our team. 

Previously, we only used Google Drive, however, it was somewhat limiting since we really only used Google Docs. With Monday.com, we're able to have information stored in different formats, which is also helpful for different learning styles on our team.

My team has found the dashboards, subitems, assigning team members, and documents to be most valuable for what we do. 

We don't tend to use the templates that are included in Monday.com, however, it's really nice to have flexibility over how we house our information and are able to use the platform. 

The one piece that has been extremely useful is the form feature. My team has been able to use that to get candidate information and schedule interviews without as much of the back and forth through emails.

I honestly can't think of much off the top of my head—Monday.com has pretty much everything that my team would need to use on a day-to-day basis. Something that might be interesting to see in the future is having sub-items within sub-items so our team can be more granular with things. 

It would be nice to have more customization around the documents, such as different title headings, fonts, etc. Just having more we can do with creating documents so we don't have to switch between Monday.com and Google Docs would be great.

My team has been using Monday.com for over a year now.

We did not use a different solution.

It's worth the cost and it's honestly pretty user-friendly and easy to learn.

We did not evaluate other options.

We use the solution to manage, oversee, and collate various projects within the telecom, security and IT sectors. The projects are of a great variety and contain many stages. I assign and delegate tasks to all project stakeholders inclusive of deadline dates. When managing multiple projects of no less than 15 at any one time, this software is great to get an overview of where you are and what deadlines are upcoming. With the work boards easy to convert to Gantt charts, this saves valuable time when preparing for project meetings

With setting up different users and tasks for each project stakeholder, when managing multiple projects the work overview board creates a clear list of what tasks are required from each stakeholder and when they are needed by. This is not only on the actual date. It is for future dates ahead as well. 

Since bringing in Monday.com and using this for all projects, all stakeholders know their roles and responsibilities - meaning that projects now run in a timely manner and are very rarely overrun. 

When working away from the office, the speech bubble for updates makes it easier to receive updates rather than via email. 

The fact we are able to set automatic deadline reminders means that we will never forget a task that could delay the project and break various project tolerances.

With the work boards easy to convert to Gantt charts, valuable time is saved when preparing for project meetings.

Extracting individual work boards to send to each client to give them an overview and update of the status of their project saves valuable time creating individual RAID Logs.

It's vital when you are managing multiple different projects at any one time. 

I would like to see Monday.com create a Work Package Template which could be created and adjusted as per each project but could also be amended via an app on site should this be required. 

In addition, it would be good to have a signature field that clients could either sign via the app or email. This could be then utilized to sign off any jobs or acceptance once the project has been completed. 

We'd like software for all elements of project management including sign-off in one central place without the need for an additional subscription - that would be perfect. 

I've used the solution for three years.

There have been a few outages, however, it is quickly fixed.

Adding a signature field would fulfill my needs in terms of scale.

The product offers excellent customer service.

Positive

We did not use a different solution.

The initial setup is very easy.

I created and installed the solution myself.

The solution is expensive yet worth it. 

We did look at Smartsheet as well.

We primarily use the product for:

• To-do lists
• Project management
• After-sales management

We use less paper thanks to this product.

The automation capabilities are great.

It allows us to build workflows between departments.

The mirrored columns are not real columns and cannot be used as variables for notifies or other formulas.

We need fewer system outages.

We would like to be able to open Monday from a link directly in the open browser window without opening a new window - which takes too much time.

The speed of the loading process should be better.

I've used the solution for three years.

The solution has recently been unstable.

The large list loading time could be improved.

I have no such experience with technical support.

Positive

We did not previously use a different solution.

The initial setup was done by myself.

We had some help from our vendor, however, that was single questions and not a set-up training.

I've never calculated ROI since the alternative was a paper solution which we wanted to avoid at all costs.

There is no cost per single user since licensing comes in various ranges of users.

Make sure your user numbers match the range, otherwise you will end up paying too much.

We also evaluated Trello.

We use the solution mainly for project management. We use it as a system for our project managers and for our customers. This gives us, on the one hand, an overview on a high level across all projects, and, on the other hand, a detailed view of the specific project. 

As a result, each role in the team has an instant view of what's going on and what individual tasks are required. Thus, nothing is forgotten anymore and double work has been drastically reduced. The number of emails has also been reduced.

With Monday.com, in the area of project management, we have a daily updated overview of current and upcoming projects. Each individual can make their own focused contribution through the assignments and interaction options, such as commenting and tagging.

The direct involvement of the customer in ongoing project management is also possible. This can make communication more targeted and can speed up approval procedures. For this purpose, a sufficient guest function with permission setup is offered by Monday.com in some plans.

A maximum of insights can be generated from a single data set with the help of different views and connections to other data sets. The handling and administration of Monday.com are manageable even for beginners. The numerous different views and filters cover the typical use cases in the project management area. In combination with the dashboard, reporting to internal and external stakeholders is ensured. Other tools can also be integrated via the API, making Monday.com a core enterprise tool.

An important point of improvement is the subitems. These are essential in everyday project work and not every comparable tool has this function. However, the functions of the subitems are not yet developed enough. For example, they are not fully compatible with all automation. They are also still limited in the area of dashboards. However, further functions will likely be added here successively through regular updates.

The export options are also not yet flexible and comprehensive enough. Although some things have been done here, all too often you have to rework things after the export.

We have been using Monday.com for about two years.

Our use case is tracking tasks within a project.

It has exposed people to tracking tasks in a software solution versus on paper or in Excel. It provided for automatic reminders, like a tickler file. It provided dashboards for executives so they could look at a quick snapshot of the status of a project and the necessary security to only have certain people have access to it.

What I've found the most valuable is that you can set up a project quickly and track and retract information very easily.

It would be great to see additional automation rules and have varied fields per subcategory.

It could have a few more features when it comes to managing projects.

I have been using monday.com for a couple of years probably. 

Performance has been good. Stability has been good. I haven't lost any data, which is fine.

I assume it is very scalable. I have not run into any limitations. We have about 70 users across different departments. 

I think they respond pretty promptly. If I remember correctly, they have 24/7 support and you can get an answer or get in touch fairly quickly.

The company was not using anything previously but I use Microsoft Project. I introduced monday.com in our organization because I needed a solution that would be readily accepted. People will hesitate to use anything complex. 

The initial setup was pretty straightforward.

We deployed in-house. Deployment took about 20 minutes. 

Just evaluate it and try not to compare it to higher end products that will cost you a lot more money.

We have a wide range of services that we provide from the reports that we write, Podcasts that we do, and webinars. 

We categorize each deliverable by categories, such as a research report or an infographic, or a video, or a podcast. We create a series of steps or deliverables, and we assign people to tasks within each project.

It's very granular. The good thing is that we had a lot of steps in the budget process, and in the development process. It allows you to be granular, and send each step.

They just did a reorganization of the solution. Before if you had one topic, you had to put everything you do under that topic, or under that umbrella. Now you can break things up by task. For instance, we were doing research summaries or infographics. Before, they were combined under one umbrella, and now, if you want to look them up individually, you can do that. It has been better since then.

It's not that great. It clutters your mailbox. Every time something becomes due and every time you have something due, you get an email. If you are working on several projects, you could get several reminders. For example, just today I was inundated with 15 emails reminding me, of different projects.

It's not necessarily things that are due right that minute, or you're not otherwise aware of.

While it keeps you organized, and you always have a place to look at, you can be overwhelmed. There is no way to disconnect yourself. It just appears automatically. If you have subscribed to something, you will be inundated with messages.

It's still fairly manual. If for example, I wanted to make a change such as a date, there are 10 steps to process, and if I change one, they all have to change but there is no way of doing that automatically.

We have to go and individually update each one. What would be nice is if I had two days between deadlines and adjusted the day if it would automatically adjust the deadlines, even if I had to change one or two that might no longer work, it would save a lot of steps. But, for example, there are at least 20 steps involved in producing a research summary for our research firm. If I change one step at one deadline at the start, I have to go through 19 steps and change the date manually for each one.

I have been working with monday.com for a little over a year.

We just updated to the latest version.

We are a fairly small firm and we use several different programs for project management, communication, and conferencing.

The price is reasonable for the number of users we have.

I would rate monday.com a seven out of ten.