monday.com Reviews

I work in commercial real estate in acquisitions. We use Monday.com to track properties that we are considering buying. 

We post the property along with the offering memorandum, the location, links to our internal memo, purchase price, anchors, demos, anchor term, anchor sales, notable tenants, occupancy, etc. 

We also use Monday.com to track our process throughout closing to ensure all steps are followed by all members of our team. Members of our team are notified when they need to be, and they know to check the board to see where we are in the process.

Monday.com has made us very organized. We are able to track deals, upload files and links, add notes, and notify members of our team. 

Before using Monday.com, we would email members of our team the different properties we were sourcing, and often properties would get lost in the shuffle. It was a very disorganized way to operate. 

Now, we are organized and everyone in our company can come to our acquisitions pipeline board to see what deals we are sourcing. Along with our acquisitions team, members of our investor relations and leasing team will use this board to see our deals.

The ability to export to Excel has been huge for us. Every quarter, we will export our acquisitions pipeline board to Microsoft Excel to track our deals. We will see where in the country our deals are coming from, what brokers are showing us certain deals, and what type of deals we are seeing most often. 

The ability to view the Monday board on a map is also very useful. It allows us to see where most of our deals are found. The automation is also very useful and allows us to move items to different groups automatically and save time.

In recent months, Monday.com has been down about once a week. We rely on Monday.com to track all of our deals, so when it is down and not functioning, our whole workflow comes to a halt. This is detrimental to our business model. We cannot work when it is down, so we have to wait for it to come back on.  

Additionally, sometimes Monday.com is very slow and takes a while to load. This is also very detrimental to us since we all work from home, and therefore, we often will share our screens in a meeting. When we show Monday.com it will take time away from the meeting in order to wait for everything to load.  

I've used the solution for more than two years.

This is our first CRM program that works this way.

We'd like the company to make Monday faster and cut down on the times when it is down and not working. Recently, Monday has been down a couple of times a week. It will say that they are having technical difficulties, or it just won't load. It is frustrating because we use Monday for everything so we have to essentially stop and wait for Monday to start working again before we can continue to work.

We use the solution to manage, oversee, and collate various projects within the telecom, security and IT sectors. The projects are of a great variety and contain many stages. I assign and delegate tasks to all project stakeholders inclusive of deadline dates. When managing multiple projects of no less than 15 at any one time, this software is great to get an overview of where you are and what deadlines are upcoming. With the work boards easy to convert to Gantt charts, this saves valuable time when preparing for project meetings

With setting up different users and tasks for each project stakeholder, when managing multiple projects the work overview board creates a clear list of what tasks are required from each stakeholder and when they are needed by. This is not only on the actual date. It is for future dates ahead as well. 

Since bringing in Monday.com and using this for all projects, all stakeholders know their roles and responsibilities - meaning that projects now run in a timely manner and are very rarely overrun. 

When working away from the office, the speech bubble for updates makes it easier to receive updates rather than via email. 

The fact we are able to set automatic deadline reminders means that we will never forget a task that could delay the project and break various project tolerances.

With the work boards easy to convert to Gantt charts, valuable time is saved when preparing for project meetings.

Extracting individual work boards to send to each client to give them an overview and update of the status of their project saves valuable time creating individual RAID Logs.

It's vital when you are managing multiple different projects at any one time. 

I would like to see Monday.com create a Work Package Template which could be created and adjusted as per each project but could also be amended via an app on site should this be required. 

In addition, it would be good to have a signature field that clients could either sign via the app or email. This could be then utilized to sign off any jobs or acceptance once the project has been completed. 

We'd like software for all elements of project management including sign-off in one central place without the need for an additional subscription - that would be perfect. 

I've used the solution for three years.

There have been a few outages, however, it is quickly fixed.

Adding a signature field would fulfill my needs in terms of scale.

The product offers excellent customer service.

Positive

We did not use a different solution.

The initial setup is very easy.

I created and installed the solution myself.

The solution is expensive yet worth it. 

We did look at Smartsheet as well.

I am a project manager in a leadership consulting organization. My role includes managing our leadership development programs and keeping all stakeholders looped in and appraised of my progress. It is a fast-paced environment and Monday.com helps me stay on track with all my projects and tasks. 

I use the software to manage long term and short term projects, track project expenses and keep my account manager informed of my progress. I also invite key stakeholders as guests to the project plans. Monday.com makes it easy for me to maintain visibility into my progress.

Monday.com has increased transparency and visibility and also helps me keep track of all my projects and stakeholders. 

When I have multiple projects that are long-term, Monday.com's automations help me remember when I have a task or item due. 

They have also helped me manage my stakeholders better. By inviting my stakeholders to my project plans, they are up to date on the progress. 

As a team, we use Monday.com to communicate, tag one another in updates, and ensure everyone is up to speed. We also use the software to track project expenses.

The automation has been helpful in allowing me to automate my projects. I also use the dashboard and Gantt views frequently to track data and to track my projects. 

I appreciate the chat function as well and use it to keep my project team members looped in to any project changes. 

I use the templates function to create standard templates for my project plans that I can easily duplicate and disperse organizationally. 

Another feature I have begun using is the forms linked to Monday.com. I appreciate that I can capture the data and it automatically links to a board.

I would love to be able to hide rows visibility. Currently, this is only available for columns. 

An additional feature I am interested in is the reporting on the forms. I'd like to see options for report templates based on the Monday.com forms. I occasionally use Monday.com to generate survey responses, and want a cleaner report template to share with them. 

Other than that, I don't have any other ideas of areas that Monday.com could improve. They do a wonderful job!

I've used the solution for 2.5 years.

I did not use a different solution.

I was not part of the selection process.

We use the solution for project management for upcoming large-scale events. We work with multiple departments on our events and to keep everyone on the same page using Monday.com.

It has been an efficient source for our team. We communicate with our graphics team the most through Monday with deadlines and approvals and edits. 

Monday.com keeps our entire team in check with deadlines and projects. We plan for multiple events at once so organization is key. This platform allows everyone on the team to be added to a board and also allows them to make their own board. 

The boards and the sub-boards are great. It helps our team divide up the important topics of each event logistics. A great feature is also being able to add viewers without the cost of a user, this allows other departments to view boards we create and share deadlines with people outside of our team or company. 

There have recently been a lot of lagging and loading delays with saving. This comes and goes, however, I have found it difficult to use when boards are unable to save when going back to update. 

Additional features that would be cool would be adding different formats for multiple workspaces on one board. Right now, each workspace has to have the same type of board set up and you're unable to have multiple types in one board. This becomes inconvenient sometimes because you like to keep everything under one topic type but with different layouts.

We've used the solution for two years.

We previously used Excel and email.

There are additional user fees.

My biotechnology company utilizes Monday.com for a number of purposes. Principally, it is used to quickly and efficiently convey tasks for the day on an easily accessible platform. This information is typically inputted for the week via desktop computer and then reviewed on the phone application by myself and my fellow employees. Once (or during) the completion of tasks, we are able to add in comments and feedback in real-time. It is an invaluable tool to my team and prevents miscommunication among the company as a whole.

Monday.com has greatly improved my organization. In the past, we had many problems with instructions being misinterpreted and tasks being left undone. Now, through the use of Monday.com, I am able to easily add in tasks for the day without the headache of them being forgotten. Further, being able to add in notes and updates eliminates any confusion for procedural tasks or for when a certain aspect of a project is adjusted. Finally, Monday.com has helped in eliminating the feeling of work bleeding over into daily life. 

The most valuable feature is the ability to assign individuals to a task with a specific date and time for said task. Since our projects are run by a network of interdisciplinary personnel, it can oftentimes become confusing when a task is put out into workflow without a definitive purpose. Thus, this feature helps in adding more weight to a "task" and adds a touch of personal responsibility to each input. I couldn't be happier with this system of checks and balances and would recommend it to anyone. 

The product can be improved by adjusting some of the ways in which the "boards" work. I oftentimes run multiple experiments that, at my laboratory, are repetitive. Thus, many of the procedural tasks are the same for these projects. I typically will copy and paste these tasks into a new project, however, it becomes monotonous as the software only allows me to copy and paste items one at a time. Further, it not only copies and pastes the name of the task and the notes, but it also copies over the exact date and personnel responsible for said task. A great improvement would be including an option to paste only the name of the task and the notes.  

I've used the solution for two years. 

The stability of this solution is long-term as it is the most efficient in its market, respectively. 

The scalability is unlimited.

Technical support is great and very professional.

Positive

I did not use another solution; I adopted this one just based on word of mouth. 

The initial setup is very straightforward. 

I handled the initial setup in-house.

We've seen an ROI of 100%.

This is a great program.

We primarily use the product for:

• To-do lists
• Project management
• After-sales management

We use less paper thanks to this product.

The automation capabilities are great.

It allows us to build workflows between departments.

The mirrored columns are not real columns and cannot be used as variables for notifies or other formulas.

We need fewer system outages.

We would like to be able to open Monday from a link directly in the open browser window without opening a new window - which takes too much time.

The speed of the loading process should be better.

I've used the solution for three years.

The solution has recently been unstable.

The large list loading time could be improved.

I have no such experience with technical support.

Positive

We did not previously use a different solution.

The initial setup was done by myself.

We had some help from our vendor, however, that was single questions and not a set-up training.

I've never calculated ROI since the alternative was a paper solution which we wanted to avoid at all costs.

There is no cost per single user since licensing comes in various ranges of users.

Make sure your user numbers match the range, otherwise you will end up paying too much.

We also evaluated Trello.

I'm a part of our talent team, so we utilize Monday.com for scheduling candidate interviews, housing important information around our best practices, as well as housing data and metrics. 

We have also used it for process documentation, organizational documentation, and collaboration. 

We have utilized the forms feature for being able to collect information from team members, candidates, etc. We are a team of about 15, and it's been really nice being able to have one centralized area for us to work from.

Monday.com has provided a centralized and easy-to-use area for my team to store all of our information and collaborate together. It's much easier than having to use multiple platforms. We really appreciate the customizable nature of dashboards, and it's really been a game-changer when it does come to housing documentation on our team. 

Previously, we only used Google Drive, however, it was somewhat limiting since we really only used Google Docs. With Monday.com, we're able to have information stored in different formats, which is also helpful for different learning styles on our team.

My team has found the dashboards, subitems, assigning team members, and documents to be most valuable for what we do. 

We don't tend to use the templates that are included in Monday.com, however, it's really nice to have flexibility over how we house our information and are able to use the platform. 

The one piece that has been extremely useful is the form feature. My team has been able to use that to get candidate information and schedule interviews without as much of the back and forth through emails.

I honestly can't think of much off the top of my head—Monday.com has pretty much everything that my team would need to use on a day-to-day basis. Something that might be interesting to see in the future is having sub-items within sub-items so our team can be more granular with things. 

It would be nice to have more customization around the documents, such as different title headings, fonts, etc. Just having more we can do with creating documents so we don't have to switch between Monday.com and Google Docs would be great.

My team has been using Monday.com for over a year now.

We did not use a different solution.

It's worth the cost and it's honestly pretty user-friendly and easy to learn.

We did not evaluate other options.

We work in construction for an architectural firm. We do the design, and construction in an agile management system.

monday.com is easy to set up.

It is more user-friendly than others and it adapts well to different project delivery environments.

It really offers us all the tools that we need to cover the design and construction bases.

I have been working with monday.com for a month, but I also worked with it two years ago, for six or seven months for a specific project.

monday.com appears to be stable. To date, we have not had any issues.

monday.com is a scalable product.

I have not contacted technical support. I have reached out to the marketing team and researched on Youtube. I am really impressed.

I have worked with Asana, and have tested it on pretrials.

I have been working with Asana for three weeks. It was a bit more difficult for me to set up.

When I was trying to set it up, it was a bit more complicated, the screens were not as nice as the screens on Monday, and they are not as adaptable on monday.com. I put it aside.

In terms of pricing, Asana was the most expensive product of all.

Their free trial version doesn't give you many options, it does give you options, but not enough. There are just enough to get you interested. Once you decide on the options that you need, the price goes up quickly.

The initial setup was very easy.

I viewed some tutorials on YouTube and the tutorials were very easy to find and well done.

I am recommending it to my owners because it was really easy to setup.

In terms of pricing, it is not the cheapest.

They could offer more packages. There seems to be a gap in price between package offers. One has as much as a $30 difference.

Fees are paid monthly per user.

I would rate monday.com a nine out of ten.