monday.com Reviews

We are a small startup media company with a lot going on. As we grew, disorganization became a serious problem. I turned to Monday, which has allowed us to work and flow as a growing team. It has also provided a concrete organizational basis for how we run our day-to-day.

It’s all about organization and communication. Monday has a million different features, so we can organize how we want, not how we’re told to. This has led to more creative problem solving when it comes to growth and has greatly improved client rapport and retention. 

The automations are fantastic for rewarding progress. I also really enjoy the ability to tag coworkers in projects instead of emailing them or using Slack. Also, the shareable boards have been a game-changer with clients. The automations are fantastic for rewarding progress.

While great, the shareable boards lack some features that normal boards possess and that’s a big burden for us. It’s hard to not know what the client sees and that makes us look a little unorganized. They can also be a little buggy sometimes.

I've used the solution for one year. 

The solution is very stable.

The product is very scalable.

We did not previously use a different solution. 

The initial setup is straightforward.

We handled the initial setup in-house.

Our ROI is high

The solution is somewhat expensive.

We did not evaluate other options.

It's a basic system for me to keep tracking what is happening in my project at a high level. If I don't know and want to go in deep and check exactly what is happening, I use Monday as an overall picture for my monthly projects, let's say.

It's great for providing a general overview of projects in one snapshot. 

The initial setup is easy.

It's quite a stable product.

Monday has a lot of space, let's say, for improvement. Especially when you create a new board. The board is like a new project; it's called "board". When you create a new board, you add everything manually. It doesn't come with a template by default. If you want to change the status of your task, you should change it manually. Even changing the date is manual. If you have an update on the project, or if the project closed or went away, all the dates are added manually. This is time-consuming if you are comparing it with Jira. In Jira, when you open a task, the date is read automatically, which is easier. On Monday I need to add it manually.

The solution really needs to offer templates. That would be very helpful. 

I'd like to be able to add different panels under the same project. For example, at the moment I can create groups, which is fine, however, all of them include the same columns. I cannot have them in group one, five columns, and in group two, three columns due to the fact that it's under the same project, under the same board.

I've used Monday only for the last couple of months. It's been four or five months now.

The product has been stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

We have about 15 people on our team using the solution. 

I've never had the need to contact Monday's technical support team and therefore cannot comment on how they are to deal with. 

I also work with Jira.

I found the initial setup to be simple and straightforward. It's easy. It's not complex. 

My understanding is that it is open-source. There is a standard installation fee, however, in regards to users, it's free.

I'm not sure of which version of the solution I'm using. 

I'd advise a new user to try to create a few projects as an example before you create a real one. It's a little bit complicated and I'm not aware if there's a manual to read or find out how to properly do the setup of a project. If a new user tries to create a few examples before they start, it will help them get comfortable with Monday.

I would rate the solution six out of ten. I'm always comparing. Monday and Jira are both for project management solutions. Comparing it with Jira, Monday doesn't have as many features or abilities. It's a very basic program. You cannot create Casper flows or create automated approval or check the availability of your team based on your resources. It gives you an overall picture, the high-level picture, of your tasks and that is basically it.

We use the solution for project management for upcoming large-scale events. We work with multiple departments on our events and to keep everyone on the same page using Monday.com.

It has been an efficient source for our team. We communicate with our graphics team the most through Monday with deadlines and approvals and edits. 

Monday.com keeps our entire team in check with deadlines and projects. We plan for multiple events at once so organization is key. This platform allows everyone on the team to be added to a board and also allows them to make their own board. 

The boards and the sub-boards are great. It helps our team divide up the important topics of each event logistics. A great feature is also being able to add viewers without the cost of a user, this allows other departments to view boards we create and share deadlines with people outside of our team or company. 

There have recently been a lot of lagging and loading delays with saving. This comes and goes, however, I have found it difficult to use when boards are unable to save when going back to update. 

Additional features that would be cool would be adding different formats for multiple workspaces on one board. Right now, each workspace has to have the same type of board set up and you're unable to have multiple types in one board. This becomes inconvenient sometimes because you like to keep everything under one topic type but with different layouts.

We've used the solution for two years.

We previously used Excel and email.

There are additional user fees.

We work in construction for an architectural firm. We do the design, and construction in an agile management system.

monday.com is easy to set up.

It is more user-friendly than others and it adapts well to different project delivery environments.

It really offers us all the tools that we need to cover the design and construction bases.

I have been working with monday.com for a month, but I also worked with it two years ago, for six or seven months for a specific project.

monday.com appears to be stable. To date, we have not had any issues.

monday.com is a scalable product.

I have not contacted technical support. I have reached out to the marketing team and researched on Youtube. I am really impressed.

I have worked with Asana, and have tested it on pretrials.

I have been working with Asana for three weeks. It was a bit more difficult for me to set up.

When I was trying to set it up, it was a bit more complicated, the screens were not as nice as the screens on Monday, and they are not as adaptable on monday.com. I put it aside.

In terms of pricing, Asana was the most expensive product of all.

Their free trial version doesn't give you many options, it does give you options, but not enough. There are just enough to get you interested. Once you decide on the options that you need, the price goes up quickly.

The initial setup was very easy.

I viewed some tutorials on YouTube and the tutorials were very easy to find and well done.

I am recommending it to my owners because it was really easy to setup.

In terms of pricing, it is not the cheapest.

They could offer more packages. There seems to be a gap in price between package offers. One has as much as a $30 difference.

Fees are paid monthly per user.

I would rate monday.com a nine out of ten.

Our use case is tracking tasks within a project.

It has exposed people to tracking tasks in a software solution versus on paper or in Excel. It provided for automatic reminders, like a tickler file. It provided dashboards for executives so they could look at a quick snapshot of the status of a project and the necessary security to only have certain people have access to it.

What I've found the most valuable is that you can set up a project quickly and track and retract information very easily.

It would be great to see additional automation rules and have varied fields per subcategory.

It could have a few more features when it comes to managing projects.

I have been using monday.com for a couple of years probably. 

Performance has been good. Stability has been good. I haven't lost any data, which is fine.

I assume it is very scalable. I have not run into any limitations. We have about 70 users across different departments. 

I think they respond pretty promptly. If I remember correctly, they have 24/7 support and you can get an answer or get in touch fairly quickly.

The company was not using anything previously but I use Microsoft Project. I introduced monday.com in our organization because I needed a solution that would be readily accepted. People will hesitate to use anything complex. 

The initial setup was pretty straightforward.

We deployed in-house. Deployment took about 20 minutes. 

Just evaluate it and try not to compare it to higher end products that will cost you a lot more money.

We primarily use the solution for project management.

The product has provided our organization with improved efficiency.

The global search is the solution's most valuable aspect.

The initial setup is straightforward. 

The product is very scalable.

The solution is stable. The performance is great.

Technical support has been helpful.

The solution is very flexible.

The pricing is excellent. They make it very affordable.

The user administration needs to be improved. The user admin module could be more accessible.

We've been using the solution for two years. It's been a while.

We've had a positive experience with the stability. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

The scalability has been excellent. If we want to expand it, we can do so. It's easy.

We're up to 75 users and they include project managers, a project stakeholder team, and project team members.

We use the product extensively. However, I'm not sure if we plan to increase usage, as I'm not sure if we plan to increase users.

The technical support is excellent. They are helpful and responsive. We're very satisfied with the help they provide to us.

We moved right into Monday. It's my understanding that we didn't previously use another solution.

The initial setup isn't overly complex or difficult. It's very straightforward and quite simple.

The entire setup only takes a few hours. Deployment is fast.

The product doesn't require a lot of maintenance. It takes less than one person to manage it.

We handled the solution completely in-house. We didn't need to hire an integrator or consultant to assist us.

The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately.

There aren't any extras that you need to pay for.

We are a customer and an end-user. We don't have a business relationship with Monday.com.

We're using the latest version of the solution.

While it is deployed on the cloud, I'm not sure which cloud service we are using.

I'd advise those considering the solution to first run a pilot project first to try it out and get to know it.

Overall, I would rate the solution at a nine out of ten.

monday.com is a project management tool. 

Within our organization, there are 20 to 25 employees using this solution.

In our firm, different people have different roles, and sometimes we need to communicate. Some people are remote workers — some people are probably in Toronto, and other team members are in Vancouver. We use this tool to communicate. Our boss can follow a project and see how far along it is. He can talk to specific people if something is not going very well. 

We don't have to deal with maintenance as monday.com is on the cloud. 

The value is that monday.com provides us with an overall picture of how much work a teammate has, and for each team member, and how they're doing. I don't think it's an excellent tool to monitor how the team members are progressing, but it's a tool that can be used.

Sometimes allocating between team members via the communication tool can be difficult. If one team member is responsible for two or three things at the same time, from the dashboard, the boss can only see one. This could be related to a configuration issue, I am not sure. We tried to solve it, but we haven't succeeded. Whenever one person is in charge of two jobs at the same time for the same project, our boss has to ask again, and again.

I have been using monday.com for two years. 

I think it's quite stable. It has only crashed one or two times — that's it. 

Scalability-wise, I think it's good. Every time our team is all on monday.com, I don't see any kind of problems with the server being overloaded or anything like that. It's been working very well over the past two years.

I think the technical support is okay. I've only had to talk to them once because my account froze. I contacted them and it was solved very quickly.

We used the trial version — probably just for two weeks. My boss didn't like it so we switched to the premium version of monday.com.

I was not involved in the initial setup. I am just an everyday user. 

I wasn't involved with the licensing, but I believe it's negotiable. 

If you're looking for a tool to manage simple projects, then this is a tool that can be used. Still, don't expect too much from the tool. I think the communication part is the most important part.

Overall, on a scale from one to ten, I would give monday.com a rating of seven.

We use the solution for our hiring tracker.

It helped us automate our hiring/onboarding process.

We like the traffic light system, the auto-notifications, the search function, and the filtering functionality.  

It would be great to be able to pull an activity report.

I've used the solution for one year.

The stability is good.

The scalability is good.

I haven't had to use technical support yet.

Positive

We primarily used Excel spreadsheets which offered less automation. 

The initial setup was simple and easy to use with clear instructions.

We handled the implementation in-house.

I don't know if we have seen any ROI.

We did not evaluate other options.