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reviewer1843221 - PeerSpot reviewer
Consultant at a tech vendor with 11-50 employees
User
Apr 21, 2022
Easy to use and administer with lots of different filters
Pros and Cons
  • "The handling and administration of Monday.com are manageable even for beginners."
  • "Thus, nothing is forgotten anymore and double work has been drastically reduced."
  • "The export options are also not yet flexible and comprehensive enough."
  • "The export options are also not yet flexible and comprehensive enough."

What is our primary use case?

We use the solution mainly for project management. We use it as a system for our project managers and for our customers. This gives us, on the one hand, an overview on a high level across all projects, and, on the other hand, a detailed view of the specific project. 

As a result, each role in the team has an instant view of what's going on and what individual tasks are required. Thus, nothing is forgotten anymore and double work has been drastically reduced. The number of emails has also been reduced.

How has it helped my organization?

With Monday.com, in the area of project management, we have a daily updated overview of current and upcoming projects. Each individual can make their own focused contribution through the assignments and interaction options, such as commenting and tagging.

The direct involvement of the customer in ongoing project management is also possible. This can make communication more targeted and can speed up approval procedures. For this purpose, a sufficient guest function with permission setup is offered by Monday.com in some plans.

What is most valuable?

A maximum of insights can be generated from a single data set with the help of different views and connections to other data sets. The handling and administration of Monday.com are manageable even for beginners. The numerous different views and filters cover the typical use cases in the project management area. In combination with the dashboard, reporting to internal and external stakeholders is ensured. Other tools can also be integrated via the API, making Monday.com a core enterprise tool.

What needs improvement?

An important point of improvement is the subitems. These are essential in everyday project work and not every comparable tool has this function. However, the functions of the subitems are not yet developed enough. For example, they are not fully compatible with all automation. They are also still limited in the area of dashboards. However, further functions will likely be added here successively through regular updates.

The export options are also not yet flexible and comprehensive enough. Although some things have been done here, all too often you have to rework things after the export.

Buyer's Guide
monday.com
May 2026
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
895,151 professionals have used our research since 2012.

For how long have I used the solution?

We have been using Monday.com for about two years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Styliana Araouzou - PeerSpot reviewer
Senior Operations Analyst at Etoro
Real User
Apr 6, 2022
Easy to set up and offers a good project overview but needs templates
Pros and Cons
  • "The initial setup is easy."
  • "It's great for providing a general overview of projects in one snapshot."
  • "The solution really needs to offer templates."
  • "Monday has a lot of space, let's say, for improvement."

What is our primary use case?

It's a basic system for me to keep tracking what is happening in my project at a high level. If I don't know and want to go in deep and check exactly what is happening, I use Monday as an overall picture for my monthly projects, let's say.

What is most valuable?

It's great for providing a general overview of projects in one snapshot. 

The initial setup is easy.

It's quite a stable product.

What needs improvement?

Monday has a lot of space, let's say, for improvement. Especially when you create a new board. The board is like a new project; it's called "board". When you create a new board, you add everything manually. It doesn't come with a template by default. If you want to change the status of your task, you should change it manually. Even changing the date is manual. If you have an update on the project, or if the project closed or went away, all the dates are added manually. This is time-consuming if you are comparing it with Jira. In Jira, when you open a task, the date is read automatically, which is easier. On Monday I need to add it manually.

The solution really needs to offer templates. That would be very helpful. 

I'd like to be able to add different panels under the same project. For example, at the moment I can create groups, which is fine, however, all of them include the same columns. I cannot have them in group one, five columns, and in group two, three columns due to the fact that it's under the same project, under the same board.

For how long have I used the solution?

I've used Monday only for the last couple of months. It's been four or five months now.

What do I think about the stability of the solution?

The product has been stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

We have about 15 people on our team using the solution. 

How are customer service and support?

I've never had the need to contact Monday's technical support team and therefore cannot comment on how they are to deal with. 

Which solution did I use previously and why did I switch?

I also work with Jira.

How was the initial setup?

I found the initial setup to be simple and straightforward. It's easy. It's not complex. 

What's my experience with pricing, setup cost, and licensing?

My understanding is that it is open-source. There is a standard installation fee, however, in regards to users, it's free.

What other advice do I have?

I'm not sure of which version of the solution I'm using. 

I'd advise a new user to try to create a few projects as an example before you create a real one. It's a little bit complicated and I'm not aware if there's a manual to read or find out how to properly do the setup of a project. If a new user tries to create a few examples before they start, it will help them get comfortable with Monday.

I would rate the solution six out of ten. I'm always comparing. Monday and Jira are both for project management solutions. Comparing it with Jira, Monday doesn't have as many features or abilities. It's a very basic program. You cannot create Casper flows or create automated approval or check the availability of your team based on your resources. It gives you an overall picture, the high-level picture, of your tasks and that is basically it.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
monday.com
May 2026
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
895,151 professionals have used our research since 2012.
Directory of IT Controls and Compliance at a wholesaler/distributor with 201-500 employees
Real User
Dec 1, 2021
Stable; lets you set up projects quickly
Pros and Cons
  • "Performance has been good. Stability has been good."
  • "What I've found the most valuable is that you can set up a project quickly and track and retract information very easily."
  • "It could have a few more features when it comes to managing projects."
  • "It would be great to see additional automation rules and have varied fields per subcategory. It could have a few more features when it comes to managing projects."

What is our primary use case?

Our use case is tracking tasks within a project.

How has it helped my organization?

It has exposed people to tracking tasks in a software solution versus on paper or in Excel. It provided for automatic reminders, like a tickler file. It provided dashboards for executives so they could look at a quick snapshot of the status of a project and the necessary security to only have certain people have access to it.

What is most valuable?

What I've found the most valuable is that you can set up a project quickly and track and retract information very easily.

What needs improvement?

It would be great to see additional automation rules and have varied fields per subcategory.

It could have a few more features when it comes to managing projects.

For how long have I used the solution?

I have been using monday.com for a couple of years probably. 

What do I think about the stability of the solution?

Performance has been good. Stability has been good. I haven't lost any data, which is fine.

What do I think about the scalability of the solution?

I assume it is very scalable. I have not run into any limitations. We have about 70 users across different departments. 

How are customer service and support?

I think they respond pretty promptly. If I remember correctly, they have 24/7 support and you can get an answer or get in touch fairly quickly.

Which solution did I use previously and why did I switch?

The company was not using anything previously but I use Microsoft Project. I introduced monday.com in our organization because I needed a solution that would be readily accepted. People will hesitate to use anything complex. 

How was the initial setup?

The initial setup was pretty straightforward.

What about the implementation team?

We deployed in-house. Deployment took about 20 minutes. 

What's my experience with pricing, setup cost, and licensing?

Just evaluate it and try not to compare it to higher end products that will cost you a lot more money.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1168500 - PeerSpot reviewer
VP at a consultancy with 11-50 employees
Real User
Oct 18, 2021
Granular, with great task management, but it clutters your inbox
Pros and Cons
  • "It allows you to be granular, and send each step."
  • "It's very granular."
  • "What would be nice is if I had two days between deadlines and adjusted the day if it would automatically adjust the deadlines, even if I had to change one or two that might no longer work, it would save a lot of steps."
  • "It clutters your mailbox; every time something becomes due and every time you have something due, you get an email, so if you are working on several projects, you could get several reminders and be inundated with messages."

What is our primary use case?

We have a wide range of services that we provide from the reports that we write, Podcasts that we do, and webinars. 

We categorize each deliverable by categories, such as a research report or an infographic, or a video, or a podcast. We create a series of steps or deliverables, and we assign people to tasks within each project.

What is most valuable?

It's very granular. The good thing is that we had a lot of steps in the budget process, and in the development process. It allows you to be granular, and send each step.

They just did a reorganization of the solution. Before if you had one topic, you had to put everything you do under that topic, or under that umbrella. Now you can break things up by task. For instance, we were doing research summaries or infographics. Before, they were combined under one umbrella, and now, if you want to look them up individually, you can do that. It has been better since then.

What needs improvement?

It's not that great. It clutters your mailbox. Every time something becomes due and every time you have something due, you get an email. If you are working on several projects, you could get several reminders. For example, just today I was inundated with 15 emails reminding me, of different projects.

It's not necessarily things that are due right that minute, or you're not otherwise aware of.

While it keeps you organized, and you always have a place to look at, you can be overwhelmed. There is no way to disconnect yourself. It just appears automatically. If you have subscribed to something, you will be inundated with messages.

It's still fairly manual. If for example, I wanted to make a change such as a date, there are 10 steps to process, and if I change one, they all have to change but there is no way of doing that automatically.

We have to go and individually update each one. What would be nice is if I had two days between deadlines and adjusted the day if it would automatically adjust the deadlines, even if I had to change one or two that might no longer work, it would save a lot of steps. But, for example, there are at least 20 steps involved in producing a research summary for our research firm. If I change one step at one deadline at the start, I have to go through 19 steps and change the date manually for each one.

For how long have I used the solution?

I have been working with monday.com for a little over a year.

We just updated to the latest version.

Which solution did I use previously and why did I switch?

We are a fairly small firm and we use several different programs for project management, communication, and conferencing.

What's my experience with pricing, setup cost, and licensing?

The price is reasonable for the number of users we have.

What other advice do I have?

I would rate monday.com a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1668078 - PeerSpot reviewer
Director of Collaborative Delivery at a engineering company with 51-200 employees
Real User
Sep 19, 2021
Feature-rich, adapts well to different product environments, scales well, and is stable
Pros and Cons
  • "monday.com is easy to set up."
  • "monday.com is easy to set up; it is more user-friendly than others and adapts well to different project delivery environments, really offering us all the tools that we need to cover the design and construction bases."
  • "They could offer more packages. There seems to be a gap in price between package offers. One has as much as a $30 difference."
  • "In terms of pricing, it is not the cheapest. They could offer more packages."

What is our primary use case?

We work in construction for an architectural firm. We do the design, and construction in an agile management system.

What is most valuable?

monday.com is easy to set up.

It is more user-friendly than others and it adapts well to different project delivery environments.

It really offers us all the tools that we need to cover the design and construction bases.

For how long have I used the solution?

I have been working with monday.com for a month, but I also worked with it two years ago, for six or seven months for a specific project.

What do I think about the stability of the solution?

monday.com appears to be stable. To date, we have not had any issues.

What do I think about the scalability of the solution?

monday.com is a scalable product.

How are customer service and technical support?

I have not contacted technical support. I have reached out to the marketing team and researched on Youtube. I am really impressed.

Which solution did I use previously and why did I switch?

I have worked with Asana, and have tested it on pretrials.

I have been working with Asana for three weeks. It was a bit more difficult for me to set up.

When I was trying to set it up, it was a bit more complicated, the screens were not as nice as the screens on Monday, and they are not as adaptable on monday.com. I put it aside.

In terms of pricing, Asana was the most expensive product of all.

Their free trial version doesn't give you many options, it does give you options, but not enough. There are just enough to get you interested. Once you decide on the options that you need, the price goes up quickly.

How was the initial setup?

The initial setup was very easy.

I viewed some tutorials on YouTube and the tutorials were very easy to find and well done.

I am recommending it to my owners because it was really easy to setup.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, it is not the cheapest.

They could offer more packages. There seems to be a gap in price between package offers. One has as much as a $30 difference.

Fees are paid monthly per user.

What other advice do I have?

I would rate monday.com a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1615830 - PeerSpot reviewer
Director Of Information Technology at a media company with 51-200 employees
Real User
Jul 1, 2021
Stable, easy to set up, and scales well
Pros and Cons
  • "The global search is the solution's most valuable aspect."
  • "The product has provided our organization with improved efficiency."
  • "The user admin module could be more accessible."
  • "The user administration needs to be improved."

What is our primary use case?

We primarily use the solution for project management.

How has it helped my organization?

The product has provided our organization with improved efficiency.

What is most valuable?

The global search is the solution's most valuable aspect.

The initial setup is straightforward. 

The product is very scalable.

The solution is stable. The performance is great.

Technical support has been helpful.

The solution is very flexible.

The pricing is excellent. They make it very affordable.

What needs improvement?

The user administration needs to be improved. The user admin module could be more accessible.

For how long have I used the solution?

We've been using the solution for two years. It's been a while.

What do I think about the stability of the solution?

We've had a positive experience with the stability. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The scalability has been excellent. If we want to expand it, we can do so. It's easy.

We're up to 75 users and they include project managers, a project stakeholder team, and project team members.

We use the product extensively. However, I'm not sure if we plan to increase usage, as I'm not sure if we plan to increase users.

How are customer service and technical support?

The technical support is excellent. They are helpful and responsive. We're very satisfied with the help they provide to us.

Which solution did I use previously and why did I switch?

We moved right into Monday. It's my understanding that we didn't previously use another solution.

How was the initial setup?

The initial setup isn't overly complex or difficult. It's very straightforward and quite simple.

The entire setup only takes a few hours. Deployment is fast.

The product doesn't require a lot of maintenance. It takes less than one person to manage it.

What about the implementation team?

We handled the solution completely in-house. We didn't need to hire an integrator or consultant to assist us.

What's my experience with pricing, setup cost, and licensing?

The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately.

There aren't any extras that you need to pay for.

What other advice do I have?

We are a customer and an end-user. We don't have a business relationship with Monday.com.

We're using the latest version of the solution.

While it is deployed on the cloud, I'm not sure which cloud service we are using.

I'd advise those considering the solution to first run a pilot project first to try it out and get to know it.

Overall, I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1888008 - PeerSpot reviewer
Health Economist at Lumanity
Real User
Jun 21, 2022
Excellent auto-notifications, search functionality, and filtering
Pros and Cons
  • "The stability is good."
  • "It helped us automate our hiring/onboarding process."
  • "It would be great to be able to pull an activity report."
  • "It would be great to be able to pull an activity report."

What is our primary use case?

We use the solution for our hiring tracker.

How has it helped my organization?

It helped us automate our hiring/onboarding process.

What is most valuable?

We like the traffic light system, the auto-notifications, the search function, and the filtering functionality.  

What needs improvement?

It would be great to be able to pull an activity report.

For how long have I used the solution?

I've used the solution for one year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

I haven't had to use technical support yet.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We primarily used Excel spreadsheets which offered less automation. 

How was the initial setup?

The initial setup was simple and easy to use with clear instructions.

What about the implementation team?

We handled the implementation in-house.

What was our ROI?

I don't know if we have seen any ROI.

Which other solutions did I evaluate?

We did not evaluate other options. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850664 - PeerSpot reviewer
Project Manager at Data Keeper
User
May 4, 2022
Customizable with good integrations and helpful status views
Pros and Cons
  • "The product gives the whole team an overall view of the status of every single project that we develop, alongside budget management and support triage."
  • "Monday.com adapts to the company instead of the company having to adapt to the tool."
  • "The iPad version of Monday.com doesn't have the same functionality."
  • "The iPad version of Monday.com doesn't have the same functionality."

What is our primary use case?

I use Monday.com as a project management tool. It helps me to assign every single project to the different software development cycle stages and accurately track the status of each one of those projects.

As a support assistant support, helps me triage, plan, and schedule for development for every support ticket that turns out to be an issue that will be corrected.

Given the integration with different tools that we use, we don't have to spend any time looking for items and then updating them as it automatically adds information as needed.

How has it helped my organization?

The product gives the whole team an overall view of the status of every single project that we develop, alongside budget management and support triage.

The first area where Monday.com helped the team is planning. Sharing a common dashboard where all the information is stored, helps answer any doubts about what everyone has to focus on each day. The different views also helps to detect any overlapping across the team members or the different projects being developed.

Losing ticket information was a huge problem as often fixed issues notifications where not sent. With automation this issue got solved.

What is most valuable?

Basically, the fact that each board inside of Monday.com is fully customizable in the element that it contains, as well as, the interaction across all of the other boards and different applications, helps solve all of the communication problems we used to have.

The different views help me as a manager properly schedule all of our projects and properly assign them to all the team members that need to be involved.

Integrations with most of the commonly used applications are a huge point in favor as well.

What needs improvement?

The iPad version of Monday.com doesn't have the same functionality. It would be great if the app have the same views as the browser or desktop app.

The split view is not available in the iPad app, complicating the workflow designed when on the move.

A way to highlight an entire row based on the content of a cell would help currently you can only change the color of a cell-based on content.

A way to have the same pulse at different boards and to both pulses to update the matching information base on updates.

For how long have I used the solution?

I've used the solution for four years.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

The scalability is great.

Which solution did I use previously and why did I switch?

We used MS Project and Trello. The main reason to switch was that none of the other tools gave the ability to properly reflect the company's workflow. Monday.com adapts to the company instead of the company having to adapt to the tool. This means that whatever way you company is used to work, whatever way the information flows within the company and the teams, you can create a simple board in monday.com and reflect such workflows. As an example, Trello is pure canvan, and at my company we needed to have canvan but other kind of views to have a better planning; this feature is not included there.

What's my experience with pricing, setup cost, and licensing?

The price is something that you have to consider and that also includes the headaches that a tool provokes. If you weigh it, however, even with the cost of the subscription, usually you end up winning.

Which other solutions did I evaluate?

Yes, we did evaluate other options, however, I don't remember which ones.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.