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reviewer1668078 - PeerSpot reviewer
Director of Collaborative Delivery at a engineering company with 51-200 employees
Real User
Sep 19, 2021
Feature-rich, adapts well to different product environments, scales well, and is stable
Pros and Cons
  • "monday.com is easy to set up."
  • "monday.com is easy to set up; it is more user-friendly than others and adapts well to different project delivery environments, really offering us all the tools that we need to cover the design and construction bases."
  • "They could offer more packages. There seems to be a gap in price between package offers. One has as much as a $30 difference."
  • "In terms of pricing, it is not the cheapest. They could offer more packages."

What is our primary use case?

We work in construction for an architectural firm. We do the design, and construction in an agile management system.

What is most valuable?

monday.com is easy to set up.

It is more user-friendly than others and it adapts well to different project delivery environments.

It really offers us all the tools that we need to cover the design and construction bases.

For how long have I used the solution?

I have been working with monday.com for a month, but I also worked with it two years ago, for six or seven months for a specific project.

What do I think about the stability of the solution?

monday.com appears to be stable. To date, we have not had any issues.

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monday.com
March 2026
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What do I think about the scalability of the solution?

monday.com is a scalable product.

How are customer service and support?

I have not contacted technical support. I have reached out to the marketing team and researched on Youtube. I am really impressed.

Which solution did I use previously and why did I switch?

I have worked with Asana, and have tested it on pretrials.

I have been working with Asana for three weeks. It was a bit more difficult for me to set up.

When I was trying to set it up, it was a bit more complicated, the screens were not as nice as the screens on Monday, and they are not as adaptable on monday.com. I put it aside.

In terms of pricing, Asana was the most expensive product of all.

Their free trial version doesn't give you many options, it does give you options, but not enough. There are just enough to get you interested. Once you decide on the options that you need, the price goes up quickly.

How was the initial setup?

The initial setup was very easy.

I viewed some tutorials on YouTube and the tutorials were very easy to find and well done.

I am recommending it to my owners because it was really easy to setup.

What's my experience with pricing, setup cost, and licensing?

In terms of pricing, it is not the cheapest.

They could offer more packages. There seems to be a gap in price between package offers. One has as much as a $30 difference.

Fees are paid monthly per user.

What other advice do I have?

I would rate monday.com a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1615830 - PeerSpot reviewer
Director Of Information Technology at a media company with 51-200 employees
Real User
Jul 1, 2021
Stable, easy to set up, and scales well
Pros and Cons
  • "The global search is the solution's most valuable aspect."
  • "The product has provided our organization with improved efficiency."
  • "The user admin module could be more accessible."
  • "The user administration needs to be improved."

What is our primary use case?

We primarily use the solution for project management.

How has it helped my organization?

The product has provided our organization with improved efficiency.

What is most valuable?

The global search is the solution's most valuable aspect.

The initial setup is straightforward. 

The product is very scalable.

The solution is stable. The performance is great.

Technical support has been helpful.

The solution is very flexible.

The pricing is excellent. They make it very affordable.

What needs improvement?

The user administration needs to be improved. The user admin module could be more accessible.

For how long have I used the solution?

We've been using the solution for two years. It's been a while.

What do I think about the stability of the solution?

We've had a positive experience with the stability. There are no bugs or glitches. It doesn't crash or freeze. It's reliable.

What do I think about the scalability of the solution?

The scalability has been excellent. If we want to expand it, we can do so. It's easy.

We're up to 75 users and they include project managers, a project stakeholder team, and project team members.

We use the product extensively. However, I'm not sure if we plan to increase usage, as I'm not sure if we plan to increase users.

How are customer service and technical support?

The technical support is excellent. They are helpful and responsive. We're very satisfied with the help they provide to us.

Which solution did I use previously and why did I switch?

We moved right into Monday. It's my understanding that we didn't previously use another solution.

How was the initial setup?

The initial setup isn't overly complex or difficult. It's very straightforward and quite simple.

The entire setup only takes a few hours. Deployment is fast.

The product doesn't require a lot of maintenance. It takes less than one person to manage it.

What about the implementation team?

We handled the solution completely in-house. We didn't need to hire an integrator or consultant to assist us.

What's my experience with pricing, setup cost, and licensing?

The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately.

There aren't any extras that you need to pay for.

What other advice do I have?

We are a customer and an end-user. We don't have a business relationship with Monday.com.

We're using the latest version of the solution.

While it is deployed on the cloud, I'm not sure which cloud service we are using.

I'd advise those considering the solution to first run a pilot project first to try it out and get to know it.

Overall, I would rate the solution at a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
monday.com
March 2026
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
885,667 professionals have used our research since 2012.
reviewer1888008 - PeerSpot reviewer
Health Economist at Lumanity
Real User
Jun 21, 2022
Excellent auto-notifications, search functionality, and filtering
Pros and Cons
  • "The stability is good."
  • "It helped us automate our hiring/onboarding process."
  • "It would be great to be able to pull an activity report."
  • "It would be great to be able to pull an activity report."

What is our primary use case?

We use the solution for our hiring tracker.

How has it helped my organization?

It helped us automate our hiring/onboarding process.

What is most valuable?

We like the traffic light system, the auto-notifications, the search function, and the filtering functionality.  

What needs improvement?

It would be great to be able to pull an activity report.

For how long have I used the solution?

I've used the solution for one year.

What do I think about the stability of the solution?

The stability is good.

What do I think about the scalability of the solution?

The scalability is good.

How are customer service and support?

I haven't had to use technical support yet.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We primarily used Excel spreadsheets which offered less automation. 

How was the initial setup?

The initial setup was simple and easy to use with clear instructions.

What about the implementation team?

We handled the implementation in-house.

What was our ROI?

I don't know if we have seen any ROI.

Which other solutions did I evaluate?

We did not evaluate other options. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850664 - PeerSpot reviewer
Project Manager at Data Keeper
User
May 4, 2022
Customizable with good integrations and helpful status views
Pros and Cons
  • "The product gives the whole team an overall view of the status of every single project that we develop, alongside budget management and support triage."
  • "Monday.com adapts to the company instead of the company having to adapt to the tool."
  • "The iPad version of Monday.com doesn't have the same functionality."
  • "The iPad version of Monday.com doesn't have the same functionality."

What is our primary use case?

I use Monday.com as a project management tool. It helps me to assign every single project to the different software development cycle stages and accurately track the status of each one of those projects.

As a support assistant support, helps me triage, plan, and schedule for development for every support ticket that turns out to be an issue that will be corrected.

Given the integration with different tools that we use, we don't have to spend any time looking for items and then updating them as it automatically adds information as needed.

How has it helped my organization?

The product gives the whole team an overall view of the status of every single project that we develop, alongside budget management and support triage.

The first area where Monday.com helped the team is planning. Sharing a common dashboard where all the information is stored, helps answer any doubts about what everyone has to focus on each day. The different views also helps to detect any overlapping across the team members or the different projects being developed.

Losing ticket information was a huge problem as often fixed issues notifications where not sent. With automation this issue got solved.

What is most valuable?

Basically, the fact that each board inside of Monday.com is fully customizable in the element that it contains, as well as, the interaction across all of the other boards and different applications, helps solve all of the communication problems we used to have.

The different views help me as a manager properly schedule all of our projects and properly assign them to all the team members that need to be involved.

Integrations with most of the commonly used applications are a huge point in favor as well.

What needs improvement?

The iPad version of Monday.com doesn't have the same functionality. It would be great if the app have the same views as the browser or desktop app.

The split view is not available in the iPad app, complicating the workflow designed when on the move.

A way to highlight an entire row based on the content of a cell would help currently you can only change the color of a cell-based on content.

A way to have the same pulse at different boards and to both pulses to update the matching information base on updates.

For how long have I used the solution?

I've used the solution for four years.

What do I think about the stability of the solution?

The stability is great.

What do I think about the scalability of the solution?

The scalability is great.

Which solution did I use previously and why did I switch?

We used MS Project and Trello. The main reason to switch was that none of the other tools gave the ability to properly reflect the company's workflow. Monday.com adapts to the company instead of the company having to adapt to the tool. This means that whatever way you company is used to work, whatever way the information flows within the company and the teams, you can create a simple board in monday.com and reflect such workflows. As an example, Trello is pure canvan, and at my company we needed to have canvan but other kind of views to have a better planning; this feature is not included there.

What's my experience with pricing, setup cost, and licensing?

The price is something that you have to consider and that also includes the headaches that a tool provokes. If you weigh it, however, even with the cost of the subscription, usually you end up winning.

Which other solutions did I evaluate?

Yes, we did evaluate other options, however, I don't remember which ones.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1851003 - PeerSpot reviewer
Luxury Marketing Manager at Harry Norman, Realtors
User
May 3, 2022
Flexible views, great automation, and helps with communication
Pros and Cons
  • "The automation is great."
  • "The product helps keep responsibility and accountability clearly communicated, and helps stay on deadlines."
  • "Opening up a task and adding content/updates could be a little more organized visually."
  • "Opening up a task and adding content/updates could be a little more organized visually."

What is our primary use case?

We use the solution for project management across the different functions of our marketing team. It's also used as a content and social planner.

How has it helped my organization?

The product helps keep responsibility and accountability clearly communicated, and helps stay on deadlines. 

It's a great place to float new ideas. We find it great for archiving. If something comes up, we can reference archived tasks. 

The automation is great. 

It helps keep responsibility and accountability clearly communicated, and helps stay on deadlines. 

What is most valuable?

The different views are huge for us and each member of our team has found a view that helps them quickly see and action the tasks ahead. Not everyone has the same preference for visuals to keep organized. 

The integration with socials would be really powerful, however, we haven’t had a chance to get into that yet. 

What needs improvement?

This may be out of scope for Monday, however, it would be cool to have an asset management side of things. It may already be in existence and I just don’t realize it. 

Opening up a task and adding content/updates could be a little more organized visually. 

For how long have I used the solution?

We've used the solution for about two years.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850997 - PeerSpot reviewer
Principal at The RBA Group
User
May 2, 2022
Great project organization, helpful tagging, and perfect for scheduling
Pros and Cons
  • "The most valuable aspect is tagging certain employees for certain tasks."
  • "The most valuable aspect is tagging certain employees for certain tasks."
  • "We would like to see better Microsoft Outlook integration."
  • "We would like to see better Microsoft Outlook integration."

What is our primary use case?

We primarily use the solution for project scheduling.

How has it helped my organization?

The solution has provided an online database for project organization.

What is most valuable?

The most valuable aspect is tagging certain employees for certain tasks.

What needs improvement?

We would like to see better Microsoft Outlook integration. 

For how long have I used the solution?

I've used the solution for four years.

Which solution did I use previously and why did I switch?

We also used to use Excel. This is much more user-friendly.

What's my experience with pricing, setup cost, and licensing?

It should be priced for 20 employees or less.

Which other solutions did I evaluate?

We did not evaluate other options. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850952 - PeerSpot reviewer
Senior Editor at Distractify
User
May 2, 2022
Great for archiving, helps with work more efficiency, and has useful status tagging capabilities
Pros and Cons
  • "Marking the status of deliverables is the most useful aspect."
  • "It has helped to archive the amount of work completed and have our editorial team work more efficiently."
  • "The site could load a bit faster."
  • "The site could load a bit faster. I notice when I'm in locations with internet that isn't as speedy (like when I'm tethering with my phone) it can lag a bit."

What is our primary use case?

We primarily use the solution for work, looking at the list of available articles to write, making progress, and the status of deliverables/articles.

How has it helped my organization?

It has helped to archive the amount of work completed and have our editorial team work more efficiently.

What is most valuable?

Marking the status of deliverables is the most useful aspect.

What needs improvement?

The site could load a bit faster. I notice when I'm in locations with internet that isn't as speedy (like when I'm tethering with my phone) it can lag a bit.

For how long have I used the solution?

I've used the solution for more than three years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and support?

I've never had to contact technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use other solutions previously.

How was the initial setup?

The setup is straightforward.

What about the implementation team?

I just had to log in.

What was our ROI?

I'm unsure of the ROI I've seen.

Which other solutions did I evaluate?

I did not evaluate other options. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1849494 - PeerSpot reviewer
Sport Event Director at UCPA
User
Apr 30, 2022
A great platform with helpful organization capabilities and is great for driving projects
Pros and Cons
  • "Monday.com is the best platform for working with project organizations."
  • "Monday.com is the best platform for working with project organizations."
  • "We have difficulties playing with automation."
  • "We have difficulties playing with automation."

What is our primary use case?

We handle event projects. We are using Monday.com for driving our projects.

How has it helped my organization?

Monday.com is the best platform for working with project organizations.

What is most valuable?

The solution is so good.

What needs improvement?

We have difficulties playing with automation.

For how long have I used the solution?

It's a very good platform, We are using Monday.com for 25 workers. This is our third year on the solution. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.
Updated: March 2026
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.