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reviewer1850997 - PeerSpot reviewer
Principal at The RBA Group
User
Great project organization, helpful tagging, and perfect for scheduling
Pros and Cons
  • "The most valuable aspect is tagging certain employees for certain tasks."
  • "We would like to see better Microsoft Outlook integration."

What is our primary use case?

We primarily use the solution for project scheduling.

How has it helped my organization?

The solution has provided an online database for project organization.

What is most valuable?

The most valuable aspect is tagging certain employees for certain tasks.

What needs improvement?

We would like to see better Microsoft Outlook integration. 

Buyer's Guide
monday.com
May 2025
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.

For how long have I used the solution?

I've used the solution for four years.

Which solution did I use previously and why did I switch?

We also used to use Excel. This is much more user-friendly.

What's my experience with pricing, setup cost, and licensing?

It should be priced for 20 employees or less.

Which other solutions did I evaluate?

We did not evaluate other options. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1850952 - PeerSpot reviewer
Senior Editor at Distractify
User
Great for archiving, helps with work more efficiency, and has useful status tagging capabilities
Pros and Cons
  • "Marking the status of deliverables is the most useful aspect."
  • "The site could load a bit faster."

What is our primary use case?

We primarily use the solution for work, looking at the list of available articles to write, making progress, and the status of deliverables/articles.

How has it helped my organization?

It has helped to archive the amount of work completed and have our editorial team work more efficiently.

What is most valuable?

Marking the status of deliverables is the most useful aspect.

What needs improvement?

The site could load a bit faster. I notice when I'm in locations with internet that isn't as speedy (like when I'm tethering with my phone) it can lag a bit.

For how long have I used the solution?

I've used the solution for more than three years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

The scalability is very good.

How are customer service and support?

I've never had to contact technical support.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not use other solutions previously.

How was the initial setup?

The setup is straightforward.

What about the implementation team?

I just had to log in.

What was our ROI?

I'm unsure of the ROI I've seen.

Which other solutions did I evaluate?

I did not evaluate other options. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
Buyer's Guide
monday.com
May 2025
Learn what your peers think about monday.com. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
857,028 professionals have used our research since 2012.
reviewer1849494 - PeerSpot reviewer
Sport Event Director at UCPA
User
A great platform with helpful organization capabilities and is great for driving projects
Pros and Cons
  • "Monday.com is the best platform for working with project organizations."
  • "We have difficulties playing with automation."

What is our primary use case?

We handle event projects. We are using Monday.com for driving our projects.

How has it helped my organization?

Monday.com is the best platform for working with project organizations.

What is most valuable?

The solution is so good.

What needs improvement?

We have difficulties playing with automation.

For how long have I used the solution?

It's a very good platform, We are using Monday.com for 25 workers. This is our third year on the solution. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1849476 - PeerSpot reviewer
Account Director at Pontoon8
User
Visually intuitive with great live updates and excellent for resource scheduling
Pros and Cons
  • "We love the live updates in real-time for all parties."
  • "One item we feel we is missing is more board templates that would allow us to work within the agile methodology."

What is our primary use case?

We are a marketing agency and primarily use Monday.com for resource scheduling. We also use it for Project Management on bigger projects, timelines, finance progress, database, social media planning, and scheduling.

How has it helped my organization?

We've been able to centralize a lot of moving parts on a digital platform that was reached by everyone in real-time (even third-party resources that weren't in the office). Having the platform since 2018 gave us a couple of years before the pandemic to really get it working and definitely was helpful having when everyone was working remotely.  

What is most valuable?

We love the live updates in real-time for all parties. It is visually intuitive which helps when working with clients that have less marketing and project management knowledge.  

What needs improvement?

One item we feel we is missing is more board templates that would allow us to work within the agile methodology. 

For how long have I used the solution?

We've used the solution since February 2018 (over four years ago).

Which solution did I use previously and why did I switch?

We didn't previously use a different solution.

Which other solutions did I evaluate?

We did evaluate other options. I can't remember all of them, however, Asana was definitely one of them. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1848348 - PeerSpot reviewer
Solid surface Fabricator at Mark Michaels
User
Customizable, keeps projects on track, and helps keep users organized
Pros and Cons
  • "I like being able to customize your views."
  • "I'm unable to send messages or update any projects from my tablet or cell phone which makes it hard when you are in the field all day and can't be at your desk."

What is our primary use case?

We use the solution for managing lots of projects from multiple customers. 

How has it helped my organization?

Monday is extremely useful in so many ways by helping keep projects on track and organized. My favorite part is you can see who is leading in production and sales numbers. 

What is most valuable?

I like being able to customize your views and add what works best for you and you can always continue to learn and improve. 

What needs improvement?

I'm unable to send messages or update any projects from my tablet or cell phone which makes it hard when you are in the field all day and can't be at your desk. It causes you to play catch-up and you cant keep your projects moving.

For how long have I used the solution?

I've used the solution for over a year. 

What's my experience with pricing, setup cost, and licensing?

I'd advise new users to take advantage of all the tools offered and learn more and faster ways to complete projects.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Google
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1843188 - PeerSpot reviewer
Processing Manager at Turbo Loans
User
Helps with organization, offers great automation, and has helpful status update capabilities
Pros and Cons
  • "I love that status updates move items from board to board."
  • "I'd like to see some kind of way to display our data to realtor partners without giving them access to our entire board."

What is our primary use case?

We manage our mortgage company through Monday. We are all remote, so visibility for all our loans that are in process is absolutely critical to keeping us on task. This sends out trigger emails when things are updated and keeps track of our payroll (for example, when things have and have not been paid out). We even track leads here and store key data so we have one place to go in order to see key data for our client.

How has it helped my organization?

Everything is organized in such a way so that we don't miss critical dates, know who is up next in closing, and see what has and has not been paid out.

What is most valuable?

The automation makes this board amazing. I love that status updates move items from board to board.

What needs improvement?

I'd like to see some kind of way to display our data to realtor partners without giving them access to our entire board. I need something that encapsulates just key points and nothing else. We find that realtors want communication and visibility - that is hard when all you have to use is email.

For how long have I used the solution?

I've used the solution for one year.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1843212 - PeerSpot reviewer
IT Support Technician at Bambus Group
User
Great tagging and notification features with helpful technical support
Pros and Cons
  • "The tagging and notification features are great."
  • "We would like to have less downtime as it happens now and then!"

What is our primary use case?

We primarily use the solution to maintain tickets and keep track of them.

How has it helped my organization?

It's improved our organization a lot. For example, now we see everything, and we have a clear view of statistics.

What is most valuable?

The tagging and notification features are great. All of it is perfect.

What needs improvement?

We would like to have less downtime as it happens now and then!

For how long have I used the solution?

I've used the solution for one year or more.

What do I think about the stability of the solution?

The stability is perfect.

What do I think about the scalability of the solution?

We can cope with challenges efficiently and maintain the solution well. 

How are customer service and support?

Technical support is excellent. 

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We did not previously use a different solution. 

How was the initial setup?

The initial setup was so-so. 

What about the implementation team?

The vendor team I would rate a ten out of ten. 

What's my experience with pricing, setup cost, and licensing?

I'd advise users to start using it - it is the best.

Which other solutions did I evaluate?

We did not look into other options first.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sr. Advisory Consultant at a tech services company with 1,001-5,000 employees
Real User
Very intuitive with good collaborative functions; lacks ability to manage dependencies across tasks
Pros and Cons
  • "Has very good collaborative functions."
  • "Not a suitable solution for complex projects."

What is our primary use case?

I use this solution for project management, mainly for tracking tasks. I'm using the SaaS version and we are customers of Monday.com. I'm a senior advisory consultant. 

How has it helped my organization?

The solution is intuitive and it allows for better collaboration.

What is most valuable?

I think the sales aspect of this product and the collaborative functions have been most valuable.

What needs improvement?

This is a light solution so it's very good for small projects but when it comes to more complex projects and managing dependencies, I don't see the capabilities between tasks and more detailed resource management. The solution lacks the ability to manage dependencies across tasks. If you're dealing with a larger project, Microsoft Projects would be a better product than monday.com. In some ways, it's just too simple. 

What do I think about the stability of the solution?

The solution is stable. 

What do I think about the scalability of the solution?

It doesn't scale well for larger projects. We currently have 25 users in the company. The solution is not being used extensively, we're using it to monitor high-level timelines.

How was the initial setup?

I found the initial setup quite straightforward. You can spend half an hour on YouTube videos and you know it, so it's very intuitive and simple. It's a setup and go kind of solution. 

What other advice do I have?

I rate the solution seven out of 10. 

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free monday.com Report and get advice and tips from experienced pros sharing their opinions.