monday.com Reviews

Our use case is tracking tasks within a project.

It has exposed people to tracking tasks in a software solution versus on paper or in Excel. It provided for automatic reminders, like a tickler file. It provided dashboards for executives so they could look at a quick snapshot of the status of a project and the necessary security to only have certain people have access to it.

What I've found the most valuable is that you can set up a project quickly and track and retract information very easily.

It would be great to see additional automation rules and have varied fields per subcategory.

It could have a few more features when it comes to managing projects.

I have been using monday.com for a couple of years probably. 

Performance has been good. Stability has been good. I haven't lost any data, which is fine.

I assume it is very scalable. I have not run into any limitations. We have about 70 users across different departments. 

I think they respond pretty promptly. If I remember correctly, they have 24/7 support and you can get an answer or get in touch fairly quickly.

The company was not using anything previously but I use Microsoft Project. I introduced monday.com in our organization because I needed a solution that would be readily accepted. People will hesitate to use anything complex. 

The initial setup was pretty straightforward.

We deployed in-house. Deployment took about 20 minutes. 

Just evaluate it and try not to compare it to higher end products that will cost you a lot more money.

Working remotely, our team uses Monday to keep track of assignment due dates as well as to share files with each other and notify others when files are available. 

I also create personal boards to help me keep track of my own individual work. The many different ways to organize boards, either for the whole team or just for me, have been a very efficient way to keep track of work, as well as a centralized place for team communication. 

The setup also provides an easy way to follow up with unfinished work. 

Monday is like a to-do list combined with a bulletin board and an inbox. 

The due date reminders are helpful, and being able to pass along assignments to each other via Monday is much simpler than continuous emails. 

It's a clean way to keep track of conversation threads, as well as post general status updates on projects that involve other team members without disrupting their work by sending out another email. 

I've definitely felt better organized and more prepared after moving from my own organizing system to Monday. 

The way it allows our team to communicate with each other and keep each other up to date on many ongoing assignments at once through comments and the subitems feature is very helpful. 

The somewhat recent addition of being able to post due dates in the comments so that the assignment can be passed through multiple people has also been helpful. I liked the subitems feature, but this has proved to be a cleaner way to assign work, and we are less likely to overlook an assignment when it is assigned directly to us, rather than when it is assigned via a collapsable subitem. 

A more personalized dashboard displaying each account's unfinished assignments would be helpful (or if this feature is already available, making it easier to access; my homepage just displays the inbox right now). 

One downside right now is that staying up to date on everything mostly requires going through each board regularly to check assignments. Having Monday display those assignments outright on the dashboard would help ensure that everyone is up to date on their work. If this feature is already available, I'm not sure how to access it. 

I've used the solution for a little over two years.

We use Monday.com in our business as our main and core business strategy tracking platform allowing our strategy to be put in place, assigned to the relevant departments/team members, and then updates provided through the platform. Monday allows for all of this to be put in one place and the constant changes within the system allow for us to constantly grow our business strategy and ensure core objectives are reached throughout the year.

We are an e-commerce-based business that has multiple brands.

The system has helped improve our organization through better objective tracking. This has allowed us to put in place our business strategy and departmental strategy all into one platform and assign it to relevant team members who have specialities within the area.

Using Monday has also allowed us to use the time tracking feature which allows us to ensure the workload of our team isn't too high therefore ensuring that objective are still reached within the timeframe.

The best feature for us would be the automation and how they can be set up to email, provide an update, and assign to different people all on different triggers. The possibilities surrounding the automation allows for the platform to run itself with very little manual work behind it for objectives which may have fallen overdue etc.

A further additional feature that is useful is the inbox which allows you to see all updates that have occurred throughout the company on a given day. This ensures you don't miss an important objective update.

I would really like to see the reporting functionality updated. Sometimes it feels as if the reports are too visual and lack the hardcore data behind it. If you could get reports all in one place that would then allows reporting across multiple workspaces and boards, this would be awesome. 

Additionally, albeit small, being able to create smaller more custom automation would be beneficial and would allow for further enhancements to the system. 

Overall, Monday is a good platform and the improvements suggested are minimal and would only support the positive experience. 

We have been using Monday.com for one year or more.

We previously used Cascade (Executive Strategy).

The pricing structure is all very transparent.

The solution has helped us with customer management as well as team communication. We rent commercial vehicles and it is imperative that my team be able to know what's going on. Monday.com allows our sales team to effectively follow each step of our closing process. It gives the team leaders a quick glance at what's happening without having to disturb the team. The organization of Monday.com allows the influx of data to be categorized effectively which results in less time spent searching for something. Money is time.  

It's given us the ability to always know what is happening with our customers. It has allowed for more communication between team leaders and support staff. Questions can be asked and answered without having to interrupt. The flow of my office has improved tenfold since we started using Monday.com. It is a staple in every office. The organization of Monday.com allows the influx of data to be categorized effectively which results in less time spent searching for something. 

The coolest thing is the way the files or documents can be uploaded to subitems. This allows all pertinent information to be readily available to whomever. If someone is out of the office I do not have to worry about locating a file/folder of a customer. All of the documents are right there at anyone's fingertips. With quick access to everything, leaders can quickly glance over and approve or deny closings and be able to step in when needed. 

We thoroughly enjoy Monday.com and all of its features. Sometimes we did not know we needed feature until the feature was there - and then we are thinking "Where has this been all of our life!" 

I do wish that admins could edit everything, no matter who created a post/board/subitems, etc. There are a few instances that we needed to edit customer info and had to recreated the data so that a new person could add/remove info that had changed over time. 

Everything is great and we appreciate it.

I've used the solution for almost three years.

It's stable. Any downtime is quickly fixed. 

I give it a ten out of ten for scalability. 

The technical support has been quick and effective.

Positive

We did not use a different solution previously.

The initial setup is easy. 

We handled the setup in-house.

It's hard to put a number on ROI. Being able to effectively communicate better is priceless.

It's worth it! 

We did not evaluate other options first.

My company uses Monday to keep track of tasks for every employee. We set up meetings and engage in active conversations about due dates and timelines being adhered to. 

Monday is used for uploading critical documents which can be accessed by permitted co-workers. We use it to keep track of financial statement procedures. We are a financial and auditing firm, the website allows for multiple boards which we like to use per client. This website has truly helped us keep on board with all our clientele. 

Monday is really easy to use. The website allows for unlimited boards and practically a virtual board. We mainly use it to keep track of financial statement procedures, that is, where exactly are the auditors along with the audit. We also use boards to maintain our clientele information, for example, usernames, passwords, emails, addresses, tax numbers, and company registration numbers, the possibilities are endless.

This website has truly helped us keep on board with all our clientele, literally.

My favorite feature is time tracking. It is extremely precise and useful. We also provide accounting services at the firm and it is so mundane to sit with a stopwatch every time we work on a client. 

This feature helps us bill the clients for the exact hours and minutes. Some clients have a tough time believing the time spent on their company. 

If there was an option to print out a report per client that we have time-tracked, it would be really useful. This way we can attach supporting documentation to our clients, with proof of the hours worked on for their company. 

In respect of time tracking, the reports option would be of great help in implementing invoices to clients. As we provide many services to our clients, for example, tax submissions, vat submissions, company, and individual submissions. We also provide registrations and deregistrations of various elements in businesses. Trust is vital. We are able to print out reports to support our time spent on these companies and individuals. In addition to this feature, I would like for Monday to introduce personal chats, this will help communicate and address information to related persons. 

I would also like for Monday to introduce more customizations to the columns, such as notify, approving, etc.  

I've used the solution for about a year.

The app is definitely one of the most stable.

The scale has great scope. This is used throughout my firm.

I have not yet needed any support.

Neutral

I have used Monday only, and I absolutely love it.

I'm not sure how easy or difficult the setup was.

The setup was handled in-house.

The ROI can be found in great tracking, task allocation, and easy management.

The price is totally worth it, however, the advertising could use some help.

I did not evaluate other options.

I run a laser treatments business and use Monday.com to keep all my important information together in one place. 

I run a laser treatments business and use monday.com to keep all my important information together in one place. 

Automation is definitely my favorite feature as it makes our lives so much easier. Also, being able to create a hiring process on Monday.com which links a form to our website has definitely helped us a lot.

Monday.com is always upgrading its features. I struggle to keep up with it all as I am not a tech expert. However, if I had to pick an area that could be improved it would be the user-friendliness of the platform compared to other similar apps. 

I've used the solution for three years. 

It seems pretty stable to me. I've never been concerned. 

It could be as big as Microsoft. It's scalable.

Customer support at Monday.com is great. They are always giving fast replies and useful answers. 

Positive

I did not previously use a different solution.

The initial setup is very straightforward. 

I handled the initial setup in-house. 

I've seen an ROI of 350%

The product offers fair pricing.

I also looked into Asana.

I use this tool for product management and project management planning. It shows me resource balance and that makes me able to plan development resources. 

I am a manager in a thirty-member technology department. I work with development teams, product teams, and the project management team. Monday.com provides a plan and roadmap view for our works.

In addition to that, it is really simple to categorize the project. That makes me have power to focus and manage the different projects.

As a result, it provides well-organized plans.

We had a need to manage product roadmaps, project roadmaps, and organize program management of the technology department. Thus, I compared some tools using their trial versions. Monday.com was the tool that provides the below solution for us.

It is well organized and user-friendly main table that let me see and be aware of each type of task. I can see Gantt charts and I can manage tasks on Kanban regarding the statuses. That makes me have different views of tasks regarding priority.

The UI is so smart. The Gantt view is the most valuable feature for me. The Gantt view provides smart and quick filters to see focused tasks. It has a well-designed user interface, that let the user get to pursue the tasks.

In addition to that, the Gantt view has a powerful setting utility. It provides an easy and simple view settings. I could managed any view on Gantt.

Also, it has a smart Excel export button that exports Gantt views to files. 

In my main table, I changed sometimes the timeline values mistakenly. That should be prevented via a smart warning or some sort of coloring.

In item card, when you need a field, you have to firstly add it on the main table. However, if you need many fields, it is not a proper way to keep the fields on the main table.

When I need like a collection field, I cannot do it. For instance, for keeping related links, I cannot create a field to save an undetermined number item. I need this. I have to create many new fields.

I've used the solution for around one year.

We use the solution for client and project management. Working in a marketing agency, this is used as our main source of organizing our daily and long-term tasks to complete. Monday.com allows us to visually plan out what our clients need from us in detail to make sure nothing gets missed. Everything is easily accessible for all members of the project. It is also a tool used for observing the internal workload of each member to see what each day or week is shaping out to be and if additional support is needed for a particular person.

Monday.com has changed the way our organization works as we are now able to be confident in the software we are using to organize our work and grant access to clients to look at. 

This has allowed our organization to be more prepared and taught us the importance of transparency as there is no ambiguity around what task is allocated to what person and that we are well prepared to get tasks done on specific deadlines. 

We have been able to visually be able to put together projects without feeling overwhelmed. 

The feature which I found most valuable is the "My Work" section. This update has allowed us to elevate the use of Monday.com. Prior to this, it seemed like a very manual task - checking into each board to see what deadlines we had daily. The potential of tasks getting lost in a mountain of other tasks was great. The "My Work" feature has been able to let us streamline the process of looking into boards and just referring to one section as our "holy grail" - what our day is supposed to look like and what we need to achieve.

The feature which needs more improvement or development is the dashboard. There are many little quirks such as the dashboard, and workload widget that takes all members on our Monday.com account into the graph and has no feature to exclude or prioritize our internal team before other subscribers. This is an issue I have reached out to support and I have been told it is in the pipeline. 

Automations around connecting tasks status bars across different boards (eg: post-production board to a client board) would be helpful. 

We've used the solution for one and a half years.

I have strong impressions surrounding the stability.

I have big beliefs in this software's scalability.

Technical support is great. Having a call one on one has always helped.

Positive

We did not use a different solution.

The setup was very time-consuming specifically around learning the interface.

I do not handle looking into ROI. 

This was not handled by myself. 

We did not evaluate other options.